SpotOn MV002273 GPS Dog Fence User Guide

: July 3, 2024
: SpotOn

Table of Contents

SpotOn MV002273 GPS Dog Fence
Product Usage Instructions
FAQs
What’s in the box
Get to know your SpotOn collar
Charging
Setup
Get the SpotOn GPS Fence app
Create your fence
Tracking Subscription
Train your dog
Documents / Resources

SpotOn MV002273 GPS Dog Fence

Specifications

Subscription: Tracking subscription available
Training: Training required for effective use
Contact:support@spotonfence.com 603.488.1504 spotonfence.com/help

Product Usage Instructions

Fitting

Ensure the strap fits snugly with optional static contact points installed.
You should only be able to slide one finger under the collar when fastened.
Make sure the contact points touch the dog’s skin.
Important: Trim the excess strap with scissors.
The GPS antenna should sit on the back of the neck.

Charging

Connect the charger cable to the charging base.
Place the collar in the charging base and push down with force to ensure the collar contacts the charging points in the base.
The light will blink green for 10 seconds when charging.
Charging takes about 90 minutes. Battery level will display in the app.
While charging, press the power button once for charge status.
Blinking green means it’s still charging. Solid green indicates it’s fully charged.

Power On and Off

The collar will turn on when fully seated in the charging base.
To manually power on/off: press and hold the power button until the LED lights stop flashing (5-10 seconds).

Power button tips:

Power Button
LED Status Indicator

GPS and Cellular Initialization

Before creating a fence, take the collar outside for 10-15 minutes to receive GPS signals and activate the cellular connection.
Once connected to the app via Bluetooth, it will display GPS satellite reception and cell strength. Contact support if it doesn’t connect within a few hours.

Create Your Fence

Use the app to create your fence. It’s recommended to walk the first fence for accurate boundary lines.
For large fences, use the app to draw the boundary around your property.
Create a Home Zone if you want your dog to wear the collar inside after creating a fence.
During fence testing, you will hear TWO tones as you approach the boundary: an alert tone at 10 feet and a warning tone at 5 feet before the boundary. Vibration and/or static correction are applied at the boundary.

FAQs

How do I activate my subscription?
- If you purchased a subscription with the collar, you can activate it in the SpotOn app or by scanning the provided code.
What do I do if my dog keeps escaping from the fence?
- Ensure your dog is properly trained using SpotOn to understand their boundaries and respond to tones.
How do I contact customer support?
- You can reach out to support@spotonfence.com or call 603.488.1504. Support agents are available 7 days a week from 9 am to 6 pm EST.

What’s in the box

Get to know your SpotOn collar

Fitting

The strap should fit snugly with (optional) static contact points installed.
You should only be able to slide one finger under the collar when fastened. Make sure the contact points touch the dog’s skin.
IMPORTANT: Trim the excess strap with scissors.

Charging

Connect the charger cable to the charging base. Place the collar in the charging base and push down with force to ensure the collar contacts the charging points in the base.
The light will blink green for 10 seconds when charging. Charging takes about 90 minutes.
Battery level will display in the app.
While charging, press the power button once for charge status. Blinking green means it’s still charging. Solid green indicates it’s fully charged.

Setup

Power on and off

The collar will turn on when fully seated in the charging base.
To manually power on/off: press and hold the power button until the LED lights stop flashing (5-10 seconds).

Power button tips:

The red light is normal. It means you don’t have a fence setup yet.
Tap the power button once to quickly see the collar’s status.
- Learn more about what the lights mean

Get the SpotOn GPS Fence app

Download the app and follow the instructions to create your fence and train your dog.

GPS and Cellular initialization

Before you create a fence, take the collar outside for 10-15 minutes to receive GPS signals and activate the cellular connection.
Once the app is connected to the collar (via Bluetooth) the app will display the number of GPS satellites it’s receiving and its cell strength. If it doesn’t connect within a few hours contact us.

Create your fence

Use the app to create your fence. We recommend you walk the first fence for the most accurate boundary lines.
For very large fences, use the app to draw the fence boundary around your property.
Create a Home Zone after you create a fence if you want the dog to wear the collar inside.

When testing your fence, you will hear

TWO tones as you approach the fence boundary. The alert tone sounds at 10 feet, the warning tone sounds at 5 feet before the boundary. Vibration and/or static correction (mild shock) is applied at the boundary.

IMPORTANT:

The boundary line may drift 3-10 feet (1-3 m) in either direction. This is normal for all GPS products.
Fences should be at least 80 feet (24 m) wide to allow enough room for the dog to play without getting corrected.
Fences built on properties less than ½ acre typically do not provide enough open space for your dog to roam without getting corrected.
A Home Zone should be created inside your fence to ensure the dog does not get corrected when inside.
Keep the boundary 15 feet (5 m) from roads or hazards, and 30 feet (10 m) from your house for best results.
Once activated, fences will protect the dog even when out of Bluetooth range (50 feet).

Tracking Subscription

SpotOn lets you create fences and contain your dog without a subscription.

Add a subscription to:

Track your dog
Receive escape notifications and records
Receive battery life notifications
Call your dog home
Activate the collar’s light
If you purchased a subscription with the collar, you can activate it in the SpotOn app or scan the code here.
Scan to activate or purchase a subscription

Train your dog

The most important aspect of using SpotOn is training your dog. An untrained dog will never understand their boundaries and will continually escape from the fence. Your dog will be trained to stay inside the fence when they hear the tones.
Follow the instructions in the app to train your dog properly.
Watch the training video

Need more help?

Scan the codes below to get more information about setting up and using your SpotOn GPS Fence.

Contact Us

support@spotonfence.com or 1.603.488.1504
Our agents are based in New Hampshire and available 7 days a week, 9 am – 6 pm EST.
SUPPORT@SPOTONFENCE.COM
603.488.1504
SPOTONFENCE.COM/HELP