i-PRO WJ-NX410K Network Disk Recorder Instructions

June 29, 2024
i-PRO

i-PRO WJ-NX410K Network Disk Recorder

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.

Important Safety Information

  • WJ-NX510K Series refer to WJ-NX510K, WJ-NX510KG and WJ-NX510KGV.
  • WJ-NX410K Series refer to WJ-NX410K, WJ-NX410KG and WJ-NX410KGV.

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.

Important Safety Information

Caution

  • This recorder is only intended for a connection to an ethernet or PoE network without routing to the outside plant.
  • Be sure to install disconnect devices such as a circuit breaker to shut down the main power of power supplying equipment to this product.
  • The socket outlet shall be easily accessible.
  • Before attempting to connect or operate this product, please read these instructions carefully.

WARNING

  • All work related to the installation and earthing of this product should be done by qualified service personnel or system installers.
  • Operation of this product in a residential environment could cause radio interference.

Notice

  • This product is not suitable for use in locations where children are likely to be present.
  • For information about screws and other parts required for installation, refer to the corresponding section of this document.
  • The power supply cord is used as the main disconnect device, ensuring that the socket-outlet is located/installed near the equipment and is easily accessible.
  • This product is a professional equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Supplier’s Declaration of Conformity Trade Name: i-PRO Model No. : WJ-NX410K, WJ-NX510K Responsible Party: i-PRO Americas Inc. 8550 Fallbrook Drive, Suite 200 Houston, Texas 77064 Support Contact: 1-800-513-5417 The model number and serial number of this product may be found on the surface of the unit. You should note the model number and serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid identification in the event of theft.

  • Model No.
  • Serial No.
  • CAN ICES-3(A)/NMB-3(A)

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Caution
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY. This appliance is supplied with a molded three-pin mains plug for your safety and convenience. A 5 amp fuse is fitted in this plug. Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 5 amp and that it is approved by ASTA or BSI to BS1362. Check for the ASTA mark or the BSI mark on the body of the fuse. If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced.If you lose the fuse cover the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR HOME THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY. THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUTOFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET.

How to replace the fuse
The location of the differs according to the type of AC mains plug (figures A and B). Confirm the AC mains plug fitted and follow the instructions below. Illustrations may differ from actual AC main plugs. Open the fuse cover with a screwdriver replace the fuse and close or attach the fuse cover.

Introduction

Preface
The network disk recorders WJ-NX510K Series equipped H.265 CODEC and are designed for use within a H.265 surveillance system, and record images/audio from up to 64 network cameras (hereinafter, cameras) on the hard disk drives (HDDs). Number of cameras to be used in the system can be increased to 128 (maximum) by purchasing the Additional Camera Kit (WJ-NXE52W, WJ-NXE53W). The WJ-NX410K Series record images/audio from up to 32 cameras on the HDDs. Number of cameras can be increased to 64 (maximum) by purchasing the Additional Camera Kit (WJ-NXE42W). The optional HDDs encased in the included HDD canisters (hereinafter referred as HDD units) can easily be installed/removed in/from this recorder.This recorder can connect the extension unit WJ-HXE410 (option) up to five and support up to 54 HDDs. Hereinafter, WJ-NX510K referred to NX510, WJ-NX410K referred to NX410, and they are collectively referered to the recorder. This recorder supports connection with a monitor equipped with the HDMI (High-Definition Multimedia Interface) connector. Connection using an HDMI cable (optional) offers display of playback/live images with superior quality. It is possible to display images from multiple cameras, switch those images and perform basic operation of the camera.

Features

High-definition image monitoring is available
Images from up to 128 cameras (NX510), up to 64 cameras (NX410) with the image capture size of 4K can be saved as video data. This recorder also supports the HDMI output to 2 monitors that can display recorded images and live images from the cameras in high definition.

Quick setup and operations
By connecting a mouse (accessory) to this recorder, quick operations are available while viewing a monitor. By using “Easy Start”, the cameras are automatically recognized and settings can be configured without operations from a PC*1. Recorded images can easily be searched using a calendar or timeline.

  • A PC will be necessary for some of the camera settings and for viewing the instruction manual.

RAID function
This recorder enables the operation of RAID 1/RAID 5/RAID 6. HDD standby control function By temporarily pausing HDDs other than those that are recording or waiting for recording, set a mode not to count the operation time of a hard disk drive and extend the time it takes to replace the HDD.

  • This function requires 3 or more HDDs (for single mode) or 3 or more RAID units (for RAID1,5,6 mode).

Connection of extension units
This recorder can connect the extension unit WJ-HXE410 (option) up to five units.

The copy port equipped
You can copy the images recorded on the camera with an external HDD and USB memory (sold separately). The copied images can be played, printed or saved using the dedicated viewer software.

Secure communication function
The SSL communication can be used for communication between the recorder and camera, and between the recorder and PC. Also, by registering a license of a secure communication kit (option), you can use the function to encrypt the video data itself.

MP4 download function
Recorded camera images can be copied to USB media or downloaded to a PC in MP4 format.

Third-party cameras can be connected
In addition to our cameras, third-party ONVIF® compatible cameras can be connected. Third-party cameras can also be connected via RTSP by specifying the URL.

  • ONVIF is a trademark of ONVIF, Inc.

Protection against power failure
The built-in function protects the equipment and recorded data in the event of AC power interruption such as sudden power failure. This function makes it possible to turn off the AC power without having to stop recording or perform other operations. *It does not guarantee that the equipment will not malfunction in the event of all possible power interruptions. In addition, there is a possibility that the data recorded immediately prior to the power failure will not be saved. If it is necessary to guarantee the operation of the equipment or to continue recording operation even in the event of a power failure, use an uninterruptible power supply or similar device in combination.

System Configuration

System requirements for a PC

It is recommended to operate this unit using a PC that meets the following system requirements.

  • OS: Microsoft Windows 10, Microsoft Windows 11
  • Web browser: Microsoft Edge, Google Chrome™, Mozilla Firefox
  • CPU: Intel® CoreTM i7-860
  • Memory : 4 GB or more
  • Monitor : 1920 × 1080 pixels or more, 24-bit True color or better
  • Network interface: 10BASE-T/100BASE-TX/1000BASE-T 1 port
  • Audio : Sound card (When using the audio function)
  • Others : DirectX® 9.0c or later Adobe® Reader® or Acrobat Reader® (for viewing the manuals)

Important:

  • If using a PC that does not meet the above system requirements, it may cause problems such as slow imaging or the browser becomes inoperable.

Trademarks and registered trademarks

  • Adobe, Acrobat, and Reader are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
  • Microsoft, ActiveX , DirectX, Edge and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
  • Intel and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
  • Google Chrome are trademarks of Google LLC.
  • Firefox is a trademark of the Mozilla Foundation in the US and other countries.
  • The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
  • All other trademarks identified herein are the property of their respective owners.

About HEVC (High Efficiency Video Coding) patents
Covered by one or more claims of the HEVC patents listed at patentlist.accessadvance.com.

Copyright
Except for open source software licensed under GPL/LGPL and so on, distributing, copying, disassembling, reverse compiling and reverse engineering of the software provided with this product are all expressly prohibited. In addition, exporting any software provided with this product violating export laws is prohibited.

Disclaimer of warranty

IN NO EVENT SHALL i-PRO Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:

  1. ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;
  2. ANY INCONVENIENCE, LOSS, OR DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER;
  3. ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE MALFUNCTION OR TROUBLE;
  4. INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
  5. ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
  6. ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATIO AS A PHOTOGRAPHED SUBJECT DUE TO VIOLATION OF PRIVACY CONCERNING A SURVEILLANCE CAMERA’S PICTURE OR SAVED DATA, FOR SOME REASON (INCLUDING USE WHEN USER AUTHENTICATION ON THE AUTHENTICATION SETTING SCREEN IS SET TO OFF), BECOMING PUBLIC OR BEING USED FOR ANY PURPOSE;
  7. LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE (INCLUDING REPAIR OR INITIALIZATION OF THE PRODUCT DUE TO FORGOTTEN AUTHENTICATION INFORMATION SUCH AS A USER NAME AND PASSWORD).

Network security

As you will use this unit connected to a network, your attention is called to the following security risks.

  1. Leakage or theft of information through this unit
  2. Use of this unit for illegal operations by persons with malicious intent
  3. Interference with or stoppage of this unit by persons with malicious intent

It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks.

  • Use this unit in a network secured by a firewall, etc.
  • If this unit is connected to a network that includes PCs, make sure that the system is not infected by computer viruses or other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.).
  • Protect your network against unauthorized access by restricting users to those who log in with an authorized user name and password set by using user authentication.
  • Apply measures such as user authentication to protect your network against leakage or theft of information, including image data, authentication information (user names and passwords), alarm mail information, FTP server information and DDNS server information.
  • After the unit is accessed by the administrator, make sure to close the browser.
  • Keep the authentication information (your user name and password) in a safe place free from public view.
  • Do not install the camera in locations where the camera or the cables can be destroyed or damaged by persons with malicious intent.

Limitation of liability

THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY’S RIGHT. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).

Precautions

Refer installation work to the dealer.
Installation work requires technique and experience. Failure to observe this may cause fire, electric shock, injury, or damage to the product.

  • Be sure to consult the dealer.

Do not disassemble nor alter this product. Failure to observe this may cause fire or electric shock.

  • Ask your dealer for inspection and repair.

Do not insert any foreign objects. Do not allow any foreign object or liquid such as water, a metallic part, etc. to enter since it may cause fire or electric shock.

  • If it happens, disconnect the power plug from the electric outlet immediately and contact your dealer. Stop the operation immediately when something is wrong with this product. When smoke goes up from the product or the smell of smoke comes from the product, continued use will result in fire, injury, or damage to the product.
  • Turn off the power of this product immediately, and then contact your dealer. Avoid placing receptacles that contain liquids such as water on/near this product. If liquid spills onto this product, it may cause fire or an electric shock.
  • If it happens, disconnect the power plug from the electric outlet immediately and contact your dealer.

Clean the power plug periodically to keep it dust free.
Dust can cause the insulation to be damaged and cause a fire.

  • When cleaning, disconnect the power plug and wipe with a clean dry cloth.

Do not install this product in an unstable location. Selecting an inappropriate installation surface may cause theproduct to fall down or topple over, resulting in injury. Do not touch this product, power cord and connected cables when thunder is heard. Failure to observe this may cause electric shock. Do not connect/disconnect the power plug with wet hands. Failure to observe this may cause electric shock.

Avoid doing anything that can damage the power cord/plug.
Do not damage, modify, forcefully bend, twist, stretch or bundle the power cord, and do not put a heavy thing on the power cord. Using a damaged power cord can cause electric shock, short circuit, fire, etc.

  • Contact your dealer for repair of the power cord and plug.

Grounding
Use this product after confirming that grounding is properly installed. If grounding is not installed properly, it may cause ground leakage or damage the product resulting in electric shock.

  • Contact the dealer for details. (The grounding installation cost is not included in the price of this product.)

Do not engage in work related to the installation and wiring during the power is on.

Failure to observe this may cause fire or electric shock.
Hold the power plug to disconnect the power cord. Do not pull the power cord since it can cause fire, electric shock, etc.

Connect the power plug firmly.
If the power plug is not connected firmly, it can cause fire, electric shock, etc.

  • Do not use the damaged power cord and loose electric outlets.

Do not connect to outlets or wiring device if their ratings are beyond the specified rating. If the rating goes over the specified rating such by putting many loads on one electric outlet, it can cause generation of heat resulting in fire. Do not strike or give a strong shock to this product Failure to observe this may cause fire or electric shock. Avoid placing this product in locations which are subject to humidity and dust. Failure to observe this may cause fire or electric shock. Do not block the ventilation holes. Doing so can cause fire since it can raise the temperature inside this product high.

Precautions for use

Power source
The input power source for this product is 100 V – 240 V AC 50 Hz/ 60 Hz. Do not connect to the outlet that provides the power to equipment that requires a measurable amount of power (such as a copy machine, air conditioner, etc.). Avoid placing this product in locations where is subject to water.

  • The included power cord(s) is (are) dedicated to the use with this product. Do not use with any other device. Also, do not use any other power cord with this product.

Ambient operating temperature
Use this product at temperatures between 0 °C to +45 °C. Failure to do so may damage the internal parts or cause malfunction.

  • The performance and lifetime of hard disk drives are easily affected by heat (used at high temperatures). It is recommended to use this product at a temperature of approx. +25 °C.

To cut the power supply
To cut the power supply, unplug the power plug of the product from the AC outlet. If the power cord cannot be unplugged easily due to installation conditions, connect the power cord to an AC outlet via a distribution board circuit breaker with a cut-off capacity.

Built-in backup battery

  • Do not expose the built-in battery to excessive heat such as sunlight, fire, etc.

Static electricity
When installing, maintaining, or operating this product, to remove the static electricity before touching, touch a metal object (steel desk, doorknob, etc.) with your hand first. Static electricity can cause malfunction or failure of this product.

About protection against lightning
If cables are pulled in from outdoors, they may be affected by lightning. In that case, install a lightning arrester near the unit and wire the network cable length between the unit and the lightning arrester as short as possible to avoid being affected by lightning.

Hard disk drive (HDD)

  • Hard disk drives are precision devices. Handle them with care. It is possible to damage them if they are moved while their motors are still running.
  • Please be forewarned that any loss of information on the HDD is not guaranteed under any circumstances.
  • Do not move or install this product just after turning the power on or off (for around 30 seconds.) The hard disk drives are running.
  • The HDD is consumable and the lifetime differs depending on the operational environment. Write errors may occur frequently after around 20000 hours of each HDD operation and head and motor deterioration may occur after around 30000 hours of operation. They will reach the end of their lifetime after 30000 hours of operation if they have been used at the recommended ambient temperature (approx. +25 °C).
  • To prevent data loss from disk crashes, it is recommended to keep the ambient operating temperature at approx. +25 °C and to replace them after around 18000 hours of operation. You can check the operating time of each HDD in “Operation” of the “HDD information” tab under “Maintenance” under “Advanced” from the setup menu.
  • When hard disk drive trouble occurs, replace it immediately. Contact your dealer about servicing.

About external storage devices (External HDD and USB memory)

  • Use external storage devices formatted in exFAT, FAT (FAT16) or FAT32.
  • External storage devices requiring password authentication or a special driver or using an encryption function cannot be used.

Prevent condensation from forming
If this happens, it can cause malfunction. Leave it switched off for around 2 hours in the following cases.

  • When this product is placed in an extremely humid place.
  • When this product is placed in a room where a heater has just been turned on.
  • When this product is moved from an air-conditioned room to a humid and high-temperature room.

Cleaning

  • Turn the power off, and then use a soft cloth to clean this product.
  • Do not use strong or abrasive detergents when cleaning the body.
  • When using a chemical cloth for cleaning, read the caution provided with the chemical cloth product. Precautions for use

Product disposal/transfer
Images saved on the storage device used with this product may lead to personal information leakage. When it is necessary to dispose or give this product to someone, even when for repair, make sure that there is no data on the hard disk drives. Also, be sure to delete device and user information registered with external services and applications that use this product.

Indication label
Refer to the indication label placed on the top cover or bottom of this product for the equipment classification and power source, etc.

About the reboot of this product
In the following cases, this product will automatically reboot to continue recording.

  • When the software of this product has detected the internal error and reboot becomes necessary.

Disclaimer of warranty on recorded data
i-PRO Co., Ltd. assumes no responsibility or liability, directly or indirectly, for failure of recording or editing including loss of data due to any reason or cause which does not exclude repair or maintenance of this product regardless of whether the subject is a hard disk or other parts.

Packing box, Cushion, HDD unit holding bracket
When transporting the recorder, it is necessary the Packing case, Cushion, and HDD unit holding the bracket to prevent the recorder from damage by fall or vibration. Keep them properly to use again. While operating this product, remove the HDD unit holding bracket.

About Transportation
The recorder weighs over 10 kg {22.1 lbs}. Be careful not to drop the recorder when installing it into a rack. Dropping may cause damage, deformation of the recorder, or injury.

About CR Coin Cell Lithium Battery
This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

About the use of external services, etc.
Functions that use external services or other devices may stop or malfunction due to external influences.

About portrait rights
It is the customer’s responsibility to install the camera and use the footage, taking into consideration the privacy and portrait rights of the subject.

About temperature sensor
This product has a temperature sensor to measure the internal temperature.

Major operating controls and their functions

Front view

Error indicator [ERROR]

  • Blinks when an error that can become a problem for the recorder to run the system occurs.
  • Blinks red: System error (Network link error, HDD error, Recording error, etc.)
  • Blinks orange: Thermal error, cooling fan malfunction, etc. Shows a solid light when automatically reset from an error status.

Alarm indicator [ALARM]
Blinks when an alarm occurs, and lights when the alarm output stops. This indicator will go off when the [Reset] button (☞ Operating Instructions) is clicked.

LCD
Indicates the day and time, the status of the recorder (error status, etc.), or the name of the functions available using the buttons on the front panel of the recorder. The recorder requires a main monitor or a PC for settings. You cannot setup the settings using the LCD of the recorder only.

Note

  • Due to the difference in internal structure, the temperatures displayed on the LCD will differ between the extension unit and this product even under the same environment.

Buzzer stop button [BUZZER STOP] Press this button to stop the buzzer that started sounding at an alarm/error occurrence. Refer to the Operating Instructions for further information about alarms and errors.

HDD access indicator [1]~[9] It transmits the HDD status indicator and the HDD access indicator installed in the front cover.

HDD status indicator (left side)
Indicates the operational status of the respective hard disk drive. (☞ Page 13)

HDD access indicator (right side)
Indicates the status (access/failure) of the respective hard disk drive. (☞ Page 13) Basically, each indicator will indicate the status of the respective HDD units (HDD unit 1 to 9), but each indicator will be the same when the system error occurs.

Important:

  • When the indicator lights red in the RAID1/RAID5/RAID6 mode, replace the HDD unit with the error immediately. Contact your dealer about replacing the HDD unit.
  • In the RAID5 mode: When 2 or more HDD access indicators light/blink red, it may be impossible to recover data on the respective hard disk drives.
  • In the RAID6 mode: When 3 or more HDD access indicators light/blink red, it may be impossible to recover data on the respective hard disk drives.

Key hole
Use the included key to open/close the front cover. Keep the key in a safe place. Lock the front cover: Insert, push and turn the key to the left. Unlock the front cover: Insert, push and turn the key to the right.

Operation indicator [OPERATE]
Lights when the power is on.

Copy port (USB3.0) [COPY]
Connect an external storage device (external Hard disk drive, USB memory) to this port and copy images and audio recorded on the hard disk drive. An external storage device can also be connected to the copy port on the rear. Use one of them.

Mouse connection port (USB2.0) [ ]
The included mouse is connected to this port.

Recording indicator [REC]
Lights orange when recording is being performed.

LCD menu switching button [LCD SW]
Use this button to switch menus on LCD, i.e. from/to the date/time display (default) to/from the IP address display of the recorder. If an error message is displayed on the LCD, the message will be deleted if this button is pushed and it will return to the date/time display.

Front cover
Open the front cover when adding/replacing the HDD unit. Keep this cover closed and locked during normal operation.

Inside the front cover

  • The following illustration shows that 9 HDD units are installed with the “HDD unit holding brackets” removed.

HDD units [Option]
Only the hard disk drive encased in the dedicated hard disk drive canister (HDD units) can be installed in the recorder. Contact your dealer about purchasing, installing, and replacing the hard disk drives.

HDD status indicator [STS]

Indicates the operational status of the respective hard disk drive.

  • Lights green: Indicates that the power of the (formatted) hard disk is on.
  • Blinks green : Indicates that the respective hard disk drive is for playback use only. (Recording is unavailable using the respective hard disk drive.)
  • Blinks orange : Indicates that the respective hard disk drive is currently being formatted, added or removed.
  • Blinks red : Indicates that formatting of the hard disk drive has failed.
  • Off: Indicates that the power of the hard disk drive is off, Indicates that the hard disk drive is not connected/ recognized.

HDD access/failure indicator [A/F]
Indicates the status (access/failure) of the respective hard disk drive. When an HDD failure (error) occurs during operation in the RAID1/RAID5/RAID6 mode, the indicator will light/ blink red.

  • Blinks green: Indicates that the respective hard disk drive is being accessed.
  • Off: Indicates that the respective hard disk drive is not being accessed.
  • Lights red: Indicates that the respective hard disk drive is faulty (which can be recovered by replacing the hard disk drive) In the RAID1/RAID5 mode, it indicates that the respective hard disk drive is the first faulty drive. In the RAID6 mode, it indicates that the respective hard disk drives are the first and second faulty drive.
  • Blinks red: Indicates that the respective hard disk drive is faulty (which cannot be recovered even by replacing the hard disk drive) In the RAID5 mode, it indicates that the respective hard disk drive is the second faulty drive. In the RAID6 mode, it indicates that the respective hard disk drive is the third faulty drive.
  • Blinks orange: Indicates the drive in data recovery in RAID1/RAID5/RAID6 mode (the indicator can light orange when recovery is being processed at high speed)

HDD slots
Up to 9 HDD units can be installed.

Maintenance port (For maintenance purpose only)
Use this port to connect directly to a PC and perform maintenance operations. Do not use for normal operation.

HDD unit holding bracket fixing thread hole
Use this hole to fix the HDD unit holding bracket when transporting the recorder.

Rear view

Alarm/Control connector ALARM/CONTROL
This connector is used when connecting with an external device such as a sensor or anti-theft door switch that output alarm signals, or when connecting an alarm device such as a buzzer or a lamp to the external equipment. The two included terminal plug (12 pin) can be mounted.

Alarm In connector ALARM IN
It is used when connecting with an external device such as a sensor or anti- theft door switch that output alarm signals. The two included terminal block plugs (16) can be mounted.

Security wire hole
Mount the lock device for the anti-theft security wire.

Main monitor output connector (HDMI) [A/V MAIN]
This connector is used to connect to an HDMI-ready monitor (the main monitor). It displays live images, recorded images, or the setup menu of the recorder.

Submonitor output connecter (HDMI) [VIDEO SUB]
This connector is used to connect to an HDMI-ready monitor (sub-monitor). Only the live images will be displayed.

Cable clamp fixing hole (for fixing terminal block cable)
This is a fitting hole for the (included) clam to tie and fix the terminal block cables. Refer to ☞ page 15 for fitting.

Copy port (USB3.0) COPY [1] [2]
Connect an external storage device (external Hard disk drive, USB memory) to this port and copy images and audio recorded on the hard disk drive. An external storage device can also be connected to the copy port on the front. Use one of them.

Clamp mount (for fixing USB cable)
Fit the power cord clamp (included) to fix the USB cable. Refer to ☞ page 15 for fixing.

Network port (PC port) [PC]
Connect the recorder with a PC via a network compatible with 10BASE-T, 100BASE-TX or 1000BASE-T. Use this port when the cameras and the PC are connected to different networks.

Network port (Camera/PC port) [CAMERA/PC] Connect the recorder with a PC and cameras via a network compatible with 10BASE-T, 100BASE-TX or 1000BASE-T. When the port is being accessed, the access indicator (green) blinks. When the port is being linked, the link indicator (orange) lights.

External storage connector EXTENSION UNIT [1]~[5]
Connect the optional extension unit to this connector using the dedicated connection cable included in the extension unit. Make sure to connect the extension units in order from external storage connector number 1.

Cable clamps fixing holes
Fit the cable clamp (included in the extension unit) to fix the connection cable. Refer to the operating instructions of the extension unit for further information.

Clamp mount (for fixing power cord)
Fit the power cord clamp (included) to fix the power cord. Refer to ☞ page 15 for fixing.

Power cord inlet [AC IN]
Connect the included power cord to this inlet.

[POWER] switch
Press it to turn on the power. Press it again to turn off the power.

Important:

  • Turn on the power of all extension units first if connected, and then turn on the power of the recorder.
  • Turn off the power of the recorder first when turning off the power.

SIGNAL GND terminal [SIGNAL GND]
Connect this terminal with the SIGNAL GND terminals of the devices in the system for signal ground. When operating the recorder and the devices in the system without signal ground, noise may be produced.

Cooling fan outlet

How to fix the power cord
Fix the power cord at 15 cm to 20 cm {5-7/8 to 7-7/8 inches} from the connector with the included power cord clamp passed through the clamp mount. Fix the power cord so that it does not block the cooling fan outlet.

  1. Pass the power cord clamp through the clamp mount.
  2. Make a ring with the power cord clamp as shown in the illustration to tighten the power cord.
  3. Tighten the power cord at 15 cm to 20 cm {5-7/8 to 7- 7/8 inches} from the connector and fix it to the clamp mount. Cut the unnecessary part of the power cord clamp as necessary.

How to fix the USB cable
Fix the USB cable with the included power cord clamp passed through the slot on either the top or bottom of the clamp mount (for fixing USB cable) as shown below. Cut the unnecessary part of the power cord clamp as necessary.

Fitting of the cable clamp (for fixing the terminal block cables)

  1. Insert the (included) cable clamp into the cable clamp fitting hole.
  2. Tie cables of the ALARM/CONTROL terminals and of the ALARM IN terminal with the cable tie of the cable clamp (included). Tie the cables to the downward-right so that they do not block the network port.
  3. Fasten the cable tie of the cable clamp (included) and fix it to the upward-right.

User/Host management

It is necessary to register users who directly operate this product, or PCs (hosts) that access through the network such as LAN. Up to 32 users can be registered. It is possible to register the following for the user information.

When operating from a PC via a network
Operation of the recorder can be made using a PC via a network. Up to 16 hosts (PCs) can access the recorder at the same time. When another host (PC) tries to log in to the recorder after 16 hosts (PCs) have already logged in, the user with the lowest priority will be logged out. When the user who is trying to log in has the same priority as the users who have already logged in, the user whose login is earlier is logged out. When accessing the recorder from a PC via a network, the log-in authentication method is different as follows depending on the “User authentication” settings of the “Basic” tab under “User management” under “Advanced” from the setup menu.

  • Operating Instructions

HDD unit

Handle the HDD units
To install a hard disk drive in the recorder, it is necessary to assemble an HDD unit (encase the hard disk drive in the HDD canister). The HDD unit is designed to easily install/remove the hard disk drive in/from the recorder.
Contact your dealer about purchasing, installing, and replacing the hard disk drives.

Important

  • The HDD unit is a precision device. Handle them with care. Vibration and shocks may cause failure of the HDD unit.
  • Before transportation, read “HDD unit holding bracket” (this page) and “When you transport the recorder” (☞ Page 18).
  • Do not move or install this product just after turning the power on or off (for around 30 seconds.) The hard disk drives are running.
  • Install the HDD units in order starting with disk slot 1.
  • Once the operation has started in RAID1, RAID5 or RAID6* mode, do not change the position of the HDD unit. If they are changed, it may become impossible to read recorded data.
    • Refer to Operation/Settings of the Operating Instructions for RAID mode.

HDD unit holding bracket
The recorder has the “HDD unit holding bracket” in the HDD unit slot, screwed in at the factory before shipment. To install the HDD unit in the recorder, remove the “HDD unit holding bracket” first. The “HDD unit holding bracket” and the screw for fixing the bracket are necessary to prevent the HDD unit from falling off during transportation. Keep them properly. Do not use an electric screwdriver to avoid impact on the HDD.

How to remove the HDD unit holding bracket

How to attach the HDD unit holding bracket

When you transport the recorder

  1. Remove all the HDD units in the recorder or fit the HDD unit holding brackets and fix them with screws. Do not use an electric screwdriver to avoid impact on the HDD.
  2. Put the recorder between the cushions and insert them together into the packing box.

Important:

  • The recorder weighs over 10 kg {22.1 lbs}. Be careful not to drop the recorder when installing it into a rack. Dropping may cause damage, deformation of the recorder, or injury

Install the HDD unit in recorder

  • Refer to the Installation Guide for installing the HDD unit to this recorder.

Remove the HDD units from the recorder
When removing the HDD unit, it is necessary to perform the removal process in advance. When replacing the HDD unit, it is necessary to perform the removal process/link process.

Important:

  • Consult the dealer for the removal process/removal and the link process/installation of the HDD unit.
  • Once the installation process is completed, the data in the HDD unit is deleted.After the removal process is completed, the HDD unit can be removed even if the recorder is operating. The following explains procedures for how to remove the HDD unit after the removing process.

Step 1
After inserting the included key into the keyhole on the front cover, push and turn it to the right to open the front cover.

Step 2
Remove the HDD unit.

  1. Pull the lever up while holding down the removal knob on the HDD unit.
  2. Pull the HDD unit out from the HDD slot. Pull the HDD unit out carefully so as not to drop it and handle it gently so as not to give it a shock or vibration.

Important

  • When removing the HDD unit, be careful not to pinch your fingers with the lever.

Step 3
Close the front cover and lock it by pushing and turn-ing the key to the left. Keep the key in a safe place.

Remove the extension unit from recorder

When removing the extension unit, it is necessary to perform the removal process in advance. When replacing the extension unit, it is necessary to perform the removal process/the link process.

Important:

  • Consult the dealer for the removal process/removal and the link process/installation of the extension unit.
  • Once the installation process is completed, the data in the HDD unit of the extension unit is deleted.

Specifications

General

Hard disk drive (Contact your dealer about purchasing hard disk drives.)

Input/Output

Option (as of October 2023)

Authorized Representative in EU: i-PRO EMEA B.V. Laarderhoogtweg 25, 1101 EB Amsterdam, Netherlands i-PRO EMEA B.V. UK Branch 1010 Cambourne Business Park, Cambridgeshire CB23 6DP

References

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