TOYOTA Driving Support Software User Guide
- June 28, 2024
- Toyota
Table of Contents
Driving Support Software
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Product Information
Specifications
- Model: Toyota Safety Sense 3.0
- Software Version: 2.0
Product Usage Instructions
Accessing Owner’s Manual
If the software of this system has been updated after the
initial purchase of the vehicle, follow these steps to access the
appropriate Owner’s Manual:
- Check the software version of the system.
- Visit the Owner’s Manual website corresponding to your software
version.
Checking Version using Toyota App
To check the software version of the system, you can use the
Toyota App available for your device.
Digital Owner’s Manual
A printed version of the Owner’s Manual can be purchased. For
more information, please contact your Toyota dealer.
Frequently Asked Questions (FAQ)
Q: How can I obtain a printed version of the Owner’s
Manual?
A: You can purchase a printed version of the Owner’s Manual by
contacting your Toyota dealer.
Q: Where can I find further information on software updates and
system specifications?
A: You can visit the respective websites provided in the manual
based on your location:
- For U.S. mainland: www.toyota.com
- For Hawaii: www.toyotahawaii.com
- For Canada: www.toyota.ca
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Owner’s Manual
Driving support software update <Ver.2.02 – Ver.2.03>
Your Toyota dealer
Your Toyota dealer will provide quality maintenance and any other assistance
you may require. If there is not a Toyota dealer near you, please call the
following number:
U.S. OWNERS In the U.S. mainland or Canada:
Toyota Customer Experience Center
1-800-331-4331(Toll-Free)
In Hawaii: Servco Automotive Customer Services
1-888-272-5515(Toll-Free)
CANADIAN OWNERS In Canada or the U.S. mainland:
Toyota Canada Customer Interaction Center 1-888-TOYOTA-8 or
1-888-869-6828(Toll-Free)
Please access our websites for further information.
The U.S. mainland: www.toyota.com Hawaii: www.toyotahawaii.com Canada :
www.toyota.ca
©2024 TOYOTA MOTOR CORPORATION All rights reserved. This material may not be
reproduced or copied, in whole or in part, without the written permission of
Toyota Motor Corporation.
For your information
Objectives and key points of this manual………2
Accessing an Owner’s Manual which matches the system specifications
……………………………..4
Owner’s Manual content affected by system software updates…………………5
Toyota Safety Sense 3.0
Pre-Collision System ……….6
Proactive driving assist…….8
If a warning light turns on/flashes ………………….. 15
If a warning message is displayed …………………… 16
Customizable features….. 20
TABLE OF CONTENTS
1
For your information
For your information
Objectives and key points of this manual
Objectives and contents of this manual
This manual comprises excerpts from vehicle Owner’s Manual on Toyota Safety
Sense 3.0 descriptions, to notify you of changes to operations and
necessary/important items triggered by software updates. Note the following
points : This is a shared manual among all Toyota brand models for which
software updates are applicable. For functions of Toyota Safety Sense 3.0
which are constantly
available regardless of software updates , as well as warnings and information
on use of other systems and functions, refer to the “OWNER’S MANUAL” and
“MULTIMEDIA OWNER’S MANUAL”. Depending on the implementation timing of
software updates, content of this manual may not be same as your vehicle
features . Depending on the model, content of updates may differ from what is
described. Some functions described may not be available on your vehicle. Due
to the spec difference, etc., features shown on illustrations herein may not
be the same as your vehicle.
Software version relevant to content described in this manual
This manual has been compiled for models which have implemented updates to
software version 2.0. For changes triggered by updates to software versions
other than that herein , refer to the manual specifically for that version. To
check software versions: Accessing an Owner’s Manual which matches the system
specifications( P.4)
Reading this manual
This section explains symbols used in this manual. Meanings of symbols in the
text The names and meanings of symbols are as follows:
2
For your information
WARNING
Explains something that, if not obeyed, could cause death or serious injury to people.
NOTICE
Explains something that, if not obeyed, could cause damage to or a malfunction in the vehicle or its equipment.
Step number
Indicates operating or working procedures. Follow the steps in numerical order.
Info
Explains important points other than functions and operating methods.
3
For your information
Accessing an Owner’s Manual which matches the system specifications If the
software of this system has been updated after initial purchase of the
vehicle, to access the appropriate Owner’s Manual, it is necessary to check
the software version of the system and then visit the Owner’s Manual website.
INFORMATION Digital Owner’s Manual A printed version of the Owner’s Manual can
be purchased. For details, contact your Toyota dealer.
Checking the version using Toyota App The software version of the system can
be checked using Toyota App.
4
For your information
Owner’s Manual content affected by system software updates
Update history
Owner’s Manual changes are triggered by the following software updates:
Software version: Ver. 2.03
Revision Type
Operable functions
Add
PCS (Pre-Collision System)
Software version: Ver. 2.02
Revision Type
Operable functions
Add
PDA (Proactive Driving Assist)
5
Toyota Safety Sense 3.0
Toyota Safety Sense 3.0
Pre-Collision System
The pre-collision system uses sensors to detect objects in the path of the
vehicle. When the system determines that the possibility of a frontal
collision with a detectable object is high, a warning operates to urge the
driver to take evasive action and the potential brake pressure is increased to
help the driver avoid the collision. If the system determines that the
possibility of a collision is extremely high, the brakes are automatically
applied to help avoid the collision or help reduce the impact of the
collision.
Detectable objects
The system can detect the following as detectable objects. (Detectable objects
differ depending on the function.)
System functions
INFORMATION
Operating conditions of each function of the pre-collision system Acceleration Suppression at Low Speed
Detectable objects
Vehicle speed
Relative speed between your vehicle
and object
Wall
Approximately 0 to 9 Approximately 0 to 9 mph (0 to 15 km/h) mph (0 to 15 km/h)
Situations in which the system may not operate properly
6
Toyota Safety Sense 3.0 When the wall is made of plants, such as a hedge, etc.
When the road, etc. is reflected on the wall When the vehicle is approaching
the wall at an angle
7
Toyota Safety Sense 3.0
Proactive driving assist
Toyota Safety Sense 3.0
Function Conditions
Operation
Detectable objects
A detectable object is detected crossing the road
Assistance with some brake operations is provided in order to reduce the possibility of a collision.
Pedestrians Bicyclists
Obstacle Anticipation Assist
Assistance with some brake and steering wheel operations are provided according to the surrounding conditions to help preA detectable ob- vent the vehicle from apject is detected proaching too close to a on the side of detected object. the road Assistance with steering wheel operations is provided within a range that the vehicle will not deviate from its current lane.
Pedestrians
Bicyclists
Parked vehicles
Deceleration Assist
A preceding vehicle or an adjacent vehicle cutting in front of the vehicle is
detected
A curve is detected ahead of the vehicle
The vehicle is gently decelerated so that the vehicle-to-vehicle distance will
not be excessively short.
The vehicle is gently decelerated if the vehicle speed is determined to be too
high for the curve ahead.
Preceding vehicles
Motorcycles
None
INFORMATION
Vehicle speeds at which the system can operate Detectable object crossing the
road assistance
Approximately 20 to 35 mph (30 to 60 km/h) Detectable object on the side of
the road assistance
Approximately 20 to 35 mph (30 to 60 km/h) Preceding vehicle deceleration
assistance
Approximately 15 mph (20 km/h) or more
9
Toyota Safety Sense 3.0
Curve deceleration assistance Approximately 15 mph (20 km/h) or more
System operation will be canceled when In the following situations, system
operation will be canceled:
· When the dynamic radar cruise control or cruise control is operating · When
the PCS is off · Situations in which some or all of the functions of the
system cannot
operate: 2 · When the P, R or N shift position is selected In the following
situations, the brake operation assist will be canceled: · Approximately 9 mph
(15 km/h) or less · When a certain vehicle speed has been reached, as judged
by the
system, according to the surrounding conditions In the following situations,
system operation may be canceled:
· When the brake control or output restriction control of a driving support
system operates (For example: PCS, drive-start control)
· When the system determines that a detected object has moved away from the
vehicle
· When lane lines can no longer be detected · When the brake pedal has been
depressed · When the accelerator pedal has been depressed · When the steering
wheel has been operated with more than a certain
amount of force · When the turn signal lever is operated to the left/right
turn position
WARNING
Situations in which the system may not operate properly Situations in which
the lane may not be detected: 2 When a detectable object stops immediately
before entering the path of
the vehicle When passing extremely close to a detectable object behind a
guard-
rail, fence, etc. When changing lanes while overtaking a detectable object
*2 : Refer to the “OWNER’S MANUAL”
10
Toyota Safety Sense 3.0
WARNING
When passing a detectable object that is changing lanes or turning left/ right
When there are objects (guardrails, power poles, trees, walls, fences, poles,
traffic cones, mailboxes, etc.) in the surrounding area
When there are patterns or a painting ahead of the vehicle that may be
mistaken for a detectable object
When passing through a place with a low structure above the road (tunnel with
a low ceiling, traffic sign, signboard, etc.)
When driving on snowy, icy, or rutted roads When a detectable object is
approaching your vehicle When your vehicle or a detectable object is wandering
When the movement of a detectable object changes (change in direc-
tion, sudden acceleration or deceleration, etc.) When suddenly approaching a
detectable object When a preceding vehicle or motorcycle is not directly in
front of your
vehicle When there is a structure above a detectable object When part of a
detectable object is hidden by another object (large
luggage, umbrella, guardrail, etc.) When multiple detectable objects are
overlapping When a bright light, such as the sun or headlights of another
vehicle, is
reflecting off of the detectable object When the detectable object is white
and looks extremely bright When the color or brightness of the detectable
object causes it to blend
in with its surroundings When a detectable object cuts in front of or emerges
from beside a
vehicle When approaching a vehicle ahead which is perpendicular or at an
angle to the vehicle, or is facing the vehicle If a parked vehicle is
perpendicular or at an angle to the vehicle When a bicycle is a child sized
bicycle, is carrying a large load, is carry-
ing an extra passenger, or has an unusual shape (bicycles equipped with a
child seat, tandem bicycles, etc.) When a pedestrian or bicyclist is shorter
than approximately 3.2 ft. (1 m) or taller than approximately 6.5 ft. (2 m)
11
Toyota Safety Sense 3.0
WARNING
When the silhouette of a pedestrian or bicyclist is unclear (such as when they
are wearing a raincoat, long skirt, etc.)
When a pedestrian or bicyclist is bending forward or squatting When a
pedestrian or bicyclist is moving at high speed When a pedestrian is pushing a
stroller, wheelchair, bicycle or other
vehicle When a detectable object blends in with the surrounding area, such as
when it is dim (at dawn or dusk) or dark (at night, in a tunnel, etc.) When
the lane width is 13.1 ft. ( 4 m) or more When the lane width is 8.2 ft.
(2.5m) or less When the vehicle has not been driven for a certain amount of
time after
the engine was started When the vehicle has not been driven for a certain
amount of time after the hybrid system was started While turning left or right
or a few seconds after turning left or right While changing lanes or a few
seconds after changing lanes When entering a curve, driving around a curve and
a few seconds after driving around a curve
Changing proactive driving assist settings The proactive driving assist can be
enabled/disabled through a
customize setting. P.20 The following settings of the proactive driving assist
can be
changed through customize settings. P.20 System operation display
Depending on the situation, the following indicators or icons will be
displayed. Some icons cannot be displayed unless the display is changed to the
driving safety support function information screen.
12
Icon Type A:
Type B:
Toyota Safety Sense 3.0
Meaning
White: Monitoring for detectable objects Green: Detectable object crossing the
road or de-
tectable object on the side of the road assistance operating
A pedestrian has been detected as crossing the road or on the side of the road
and brake or steering assistance is operating
A vehicle has been detected on the side of the road and brake or steering
operation assistance is being performed
Steering operation assistance is being performed to prevent the vehicle from
approaching too close to a detectable object on the side of the road
Preceding vehicle deceleration assistance is being performed
Warning to maintain appropriate vehicle-to-vehicle distance
Curve deceleration assistance is being performed
INFORMATION Hands off steering wheel warning operation In the following
situations, a message urging the driver to grip the steering wheel and the
icon shown in the illustration will be displayed on the display to warn the
driver. If the system detects that the steering wheel is held, the warning
will be canceled. When using the system, make sure to grip the
13
Toyota Safety Sense 3.0 steering wheel firmly, regardless of whether the
warning is operating or not. When assistance to a detectable object crossing
the road or assistance
to a detectable object on the side of the road is performed and the system
determines the driver is not holding the steering wheel If no operations are
detected for a certain amount of time, a buzzer will sound, the warning will
operate. This warning may also operate if the driver only operates steering
wheel a small amount continuously. Warning operation after preceding vehicle
deceleration assistance has ended After preceding vehicle deceleration
assistance has ended, if the driver does not operate the brake pedal or
accelerator pedal and the vehicle approaches the preceding vehicle, the
display will flash and a buzzer will sound to urge the driver to decelerate.
If the system determines that the driver is operating the brake pedal or
accelerator pedal, the warning will be canceled.
14
Toyota Safety Sense 3.0
If a warning light turns on/flashes
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, but then goes off, this does not
necessarily indicate a malfunction in the system. However, if this continues
to occur, have the vehicle inspected by your Toyota dealer.
INFORMATION
Warning buzzer In some cases, the buzzer may not be heard due to being in a
noisy location or audio sound.
PDA indicator (warning buzzer)
Condition
Cause / Remedy
Type A:
(Yellow)
Indicates a malfunction in the PDA (Proactive Driving Assist)
Type B: Follow the instructions displayed on the display.
(Yellow)
15
Toyota Safety Sense 3.0
If a warning message is displayed
The multi-information display shows warnings for system malfunctions and
incorrectly performed operations, and messages that indicate a need for
maintenance. When a message is displayed, perform the appropriate corrective
action for the message. If a warning message is displayed again after the
appropriate actions have been performed, contact your Toyota dealer.
Additionally, if a warning light comes on or flashes at the same time that a
warning message is displayed, take the appropriate corrective action for the
warning light.
INFORMATION
Warning messages The warning messages explained below may differ from the
actual messages according to operation conditions and vehicle specifications.
Warning buzzer In some cases, the buzzer may not be heard due to being in a
noisy location or audio sound.
“System Malfunction Visit Your Dealer”
Cause
Remedy
Indicates one of the following systems is disabled.
Have the vehicle inspected by your Toyota dealer immediately.
16
Toyota Safety Sense 3.0
“System Stopped See Owner’s Manual”
Cause
Remedy
Indicates one of the following systems is disabled.
Follow the following correction methods.
Check the voltage of the battery
Check the voltage of the 12-volt battery
Check the sensors that the Toyota Safety Sense 3.0 uses for foreign matter
covering them. Remove them if any.*3
Check if the back door is open.
“System Stopped Front Camera Low Visibility See Owner’s Manual”
Cause
Remedy
Follow the following correction
Indicates one of the fol- methods.
lowing systems is disabled.
Using the windshield wipers, remove the dirt or foreign matter from the windshield.
Using the air conditioning system, defog the windshield.
PDA (Proactive Driving Assist)
Close the hood, remove any stickers, etc. to clear the obstruction in front of the front camera.
*3 : refer to the “OWNER’S MANUAL”
17
Toyota Safety Sense 3.0
“System Stopped Front Camera Out of Temperature Range Wait until Normal Temperature”
Cause
Indicates one of the following systems is disabled. <The following item has
been added.> PDA (Proactive
Driving Assist)
Remedy
Follow the following correction methods.
If the front camera is hot, such as after the vehicle is parked in the sun,
use the air conditioning system to decrease the temperature around the front
camera
If a sunshade was used when the vehicle was parked, depending on its type, the
sunlight reflected from the surface of the sunshade may cause the temperature
of the front camera to become excessively high
If the front camera is cold, such after the vehicle is parked in an extremely
cold environment, use the air conditioning system to increase the temperature
around the front camera
“System Stopped Front Radar Sensor Blocked Clean Radar Sensor”
Cause
Indicates one of the following systems is disabled. <The following item has
been added.> PDA (Proactive
Driving Assist)
Remedy
Follow the following correction methods.
Check if there is any foreign matter attached to the radar sensor or radar
sensor cover and clean them if necessary.*4
This message may be displayed when driving in an open area with few nearby
vehicles or structures, such as a desert, grasslands, suburbs, etc.
The message may be cleared by driving the vehicle in an area with structures,
vehicles, etc. nearby.
*4 : refer to the “OWNER’S MANUAL”
18
Toyota Safety Sense 3.0
“System Stopped Front Radar Sensor Out of Temperature Range Wait until Normal Temperature”
Cause
Remedy
Indicates one of the following systems is disabled.
The temperature of the radar sensor is outside of the operating range. Wait for the temperature to become appropriate.
“System Stopped Front Radar In Self Calibration See Owner’s Manual”
Cause
Indicates one of the following systems is disabled.
Remedy
Follow the following correction methods.
Check if there is any foreign matter attached to the radar sensor or radar
sensor cover and clean them if necessary.*5
The radar sensor may be misaligned and will be adjusted automatically while
driving. Continue driving for a while.
*5 : refer to the “OWNER’S MANUAL”
19
Toyota Safety Sense 3.0
Customizable features
Some function settings are changed simultaneously with other functions being
customized. Contact your Toyota dealer for further details.
A Settings that can be changed using the center display /multimedia
display/audio system screen
B Settings that can be changed using the meter control switches C Settings
that can be changed by your Toyota dealer
Definition of symbols: O = Available, — = Not available
Proactive Driving Assist
Function
Customized setting
Proactive
Driving As- ON/OFF
—
O
—
sist(1)
Support timing(1)
Later / Default / Earlier
—
O
—
(1) This setting changes in accordance with My Settings*.
- : If equipped
20
Publication No.OMT3U20U 01-2406-00
Driving support software update Owner’s Manual ( U)
References
- Toyota Canada - Cars, Pickup Trucks, SUVs, Hybrids and Crossovers
- New Cars, Trucks, SUVs & Hybrids | Toyota Official Site
- Toyota Hawaii - New Toyota Cars, Trucks, SUVs & Hybrids