Lenovo M75q Gen 5 ThinkCentre Compact PC User Guide

June 25, 2024
Lenovo

Lenovo Logo Lenovo LogoM75q Gen 5
User Guide

M75q Gen 5 ThinkCentre Compact PC

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the following:

  • Safety and Warranty Guide
  • Generic Safety and Compliance Notices
  • Setup Guide

First Edition (June 2024)
© Copyright Lenovo 2024.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Discover your Lenovo computer

Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you.
Before starting your tour, please read the following information:

  • Illustrations in this documentation might look different from your product.
  • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer.
  • Documentation content is subject to change without notice. To get the latest documentation, go to https://pcsupport.lenovo.com.

Chapter 1. Meet your computer

FrontLenovo M75q Gen 5 ThinkCentre Compact PC - Figure
1

Item Description
1 ThinkCentre® LED
2 Power button with power indicator
3 Storage drive activity indicator
4 USB-C® connector (USB 10Gbps)
5 USB-A connector (USB 10Gbps, Always On USB)
6 USB-A connector (USB 10Gbps)
7 Headset connector

Note: For more information about the USB connector name update, see Appendix C “Notice for USB connector name update” on page 37.
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed in the connector name or below for each corresponding device.

USB device Data rate (Gbit/s)
Thunderbolt™ 3 40
Thunderbolt 4 40

Power indicator
Show the system status of your computer.

  • Blinking for three times: The computer is initially connected to power.
  • On: The computer is starting up or working.
  • Off: The computer is off or in hibernation mode.
  • Blinking rapidly: The computer is entering sleep or hibernation mode.
  • Blinking slowly: The computer is in sleep mode.

USB-A connector (USB 10Gbps, Always On USB)
With the Always On USB feature enabled, the USB-A connector (USB 10Gbps, Always On USB) can charge a USB-A compatible device when the computer is on, off, in sleep mode, or in hibernation mode.
To enable the Always On USB feature, do the following:

  1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 15.
  2. Click Devices ➙ USB Setup ➙ Front USB Ports ➙ USB Port 2 to enable the Always On USB feature.

Headset connector
The headset connector is compatible with:

  • Headphones or earphones with a 3.5mm (0.14 inch), TRS (3-pole) plug
  • Headsets with a 3.5mm (0.14 inch), CTIA-compliant TRRS (4-pole) plug

Note: This headset connector does not support standalone external microphones with a TRS (3-pole) plug or headsets with an OMTP-compliant TRRS (4-pole) plug.
Related topics

  • “USB specifications” on page 4.

Rear
Lenovo M75q Gen 5 ThinkCentre Compact PC - Figure 2

Item Description
1 Security-lock slot
2 Optional connectors*
3 Wi-Fi® antenna slot*
4 Ethernet connector
5 USB-A connectors (Hi-Speed USB)
6 USB-A connector (USB 5Gbps) (with smart power-on feature)
7 HDMI™ out connector
8 USB-A connector (USB 10Gbps)
9 DisplayPort™ out connector
10 Power adapter connector
  • for selected models
    Optional connector
    Depending on the computer model, the connector might be a DisplayPort out connector, a USB-C connector, a VGA-out connector, a Serial connector, or an HDMI out connector.
    Related topics

    • “Lock the computer” on page 11.
    • “Connect an external display” on page 8.
    • “USB specifications” on page 4.

Features and specifications

Specifications Description
Dimensions • Width: 179.00 mm (7.0 inches)

• Height: 36.50 mm (1.4 inches)
• Depth: 182.90 mm (7.2 inches)
Weight (without packaging)| Maximum configuration as shipped: 1.25 kg (2.8 lb)
Hardware configuration| 1. Open the system menu from the top-right corner and click Settings.
2. Click About.
Power supply| • 65-watt automatic voltage-sensing power supply
• 90-watt automatic voltage-sensing power supply
• 135-watt automatic voltage-sensing power supply
Electrical input| • Input voltage: From 100 V ac to 240 V ac
• Input frequency: 50/60 Hz
Microprocessor| To view the microprocessor information of your computer, enter Settings and click About.
Memory| • Up to two double data rate 5 (DDR5) small outline dual in-line memory modules (SODIMMs)
• The maximum capacity: 64 GB
Storage device| M.2 solid-state drive
Type Disks in the search box and use the Disks application to view the storage drive capacity of your computer.
Note: The storage drive capacity indicated by the system is less than the nominal capacity.
Video features| The integrated graphics card supports the following:
• DisplayPort out connector
• HDMI out connector
• USB-C connector (on rear panel)
• VGA-out connector

Expansion| • Memory slots
• M.2 solid-state drive slot
Network features| • Bluetooth
• Ethernet LAN
• Wireless LAN

  • for selected models
    USB specifications
    Note: Depending on the model, some USB connectors might not be available on your computer.
Connector name Description

• USB-A connector (Hi-Speed USB)
• USB-A connector (USB 5Gbps)
• USB-A connector (USB 10Gbps)| Connect USB-A compatible devices, such as a USB-A keyboard, USB-A mouse, USB-A storage device, or USB-A printer.
USB-C connector (USB 10Gbps)| • Charge USB-C compatible devices with the output voltage and current of 5 V and 3 A.
• Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories.

Chapter 2. Get started with your computer

Get started with Ubuntu Desktop
Learn the basics of Ubuntu® and start working with it right away. For more information about Ubuntu, see the Ubuntu documentation site at: https://help.ubuntu.com/lts/ubuntu-help/index.html.
The Gnome desktop is installed by default and is designed to be simple and easy to use. Details on using Gnome are available by launching the Help application or online at https://help.gnome.org/users/. Lenovo M75q
Gen 5 ThinkCentre Compact PC - Figure 5

Launch an app

  • Press the Super key (with the Windows logo) or open the Activities menu on the top left and type in the name of the application you want to launch.
  • Click the Show Applications button on the lower left, and select the application you want to launch.

Launch settings
Open the system menu from the top-right corner and click Settings.
Access networks
This section helps you access networks through connecting to a wired or wireless network.
Connect to Wi-Fi networks (for selected models)
If your computer includes a wireless LAN module, you can connect your computer to Wi-Fi networks.

  1. Open the system menu from the top-right corner and expand the Wi-Fi section of the menu.
  2. Click Select Network. A list of available wireless networks is displayed.
  3. Select a network available for connection. Provide required information, if needed.

Note: The wireless LAN module on your computer may support different standards. For some countries or regions, use of 802.11ax may be disabled according to local regulations.
Connect to the wired Ethernet
Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable.

Connect an external display
Connect a projector or a monitor to your computer to give presentations or expand your workspace.
Change display settings

  1. Right-click a blank area on the desktop and select Display settings.
  2. Select the display that you want to configure and change display settings of your preference.

Chapter 3. Explore your computer

Set the power plan
For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have been idle for a specified duration:

  • Turn off the display: After 5 minutes
  • Put the computer to sleep: After 20 minutes

To awaken the computer from Sleep mode, press any key on your keyboard.
To set the power plan to achieve the best balance between performance and power saving:

  1. Open the system menu from the top-right corner and click Settings.
  2. Click Power.
  3. Choose or customize a power plan of your preference.

Transfer data
Quickly share your files using the built-in Bluetooth technology among devices with the same features.
Connect to a Bluetooth-enabled device (for selected models)
You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. Place the device that you are attempting to connect to less than 10 meters (33 feet) from the computer.Lenovo M75q Gen 5 ThinkCentre Compact PC - Figure
7

  1. Turn on Bluetooth on the computer.
    a. Open the system menu from the top-right corner and then click Settings ➙ Bluetooth.
    b. In the Bluetooth section enable Bluetooth with the toggle button at the top.

  2. Any discoverable devices will be shown in the Devices list.

  3. Select a Bluetooth device, and then follow the on-screen instructions.

Purchase accessories
Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
To shop at Lenovo, go to https://www.lenovo.com/accessories.

Chapter 4. Secure your computer and information

Lock the computer
Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo.
Security lock
Lock your computer to a desk, table, or other fixtures through a security lock.

UEFI BIOS passwords
You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer.
Password types
You can set a power-on password, supervisor password, system management password, or hard disk password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode.

  • Power-on password
    When a power-on password is set, you are prompted to enter a valid password each time the computer is turned on.

  • Supervisor password
    Setting a supervisor password deters unauthorized users from changing configuration settings. If you are responsible for maintaining the configuration settings of several computers, you might want to set a supervisor password.
    When a supervisor password is set, you are prompted to enter a valid password each time you try to enter the BIOS menu.
    If both the power-on password and supervisor password are set, you can enter either password.
    However, you must use your supervisor password to change any configuration settings.

  • Hard disk password
    Setting a hard disk password prevents unauthorized access to the data on the storage drive. When a hard disk password is set, you are prompted to enter a valid password each time you try to access the storage drive.
    Note: After you set a hard disk password, your data on the storage drive is protected even if the storage drive is removed from one computer and installed in another.

  • System management password (for selected models)
    You can enable the system management password to have the same authority as the supervisor password to control security related features. To customize the authority of the system management password through the UEFI BIOS menu:
    1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
    2. Select Security ➙ System Management Password Access Control.
    3. Follow the on-screen instructions.

If you have set both the supervisor password and the system management password, the supervisor password overrides the system management password.
Set, change, and remove a password
Before you start, print these instructions.

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Security.
  3. Depending on the password type, select Set Supervisor Password, Set Power-On Password, Set System Management Password, or Hard Disk Password and press Enter.
  4. Follow the on-screen instructions to set, change, or remove a password.
  5. Press F10 or Fn+F10 to save the changes and exit.

You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider.
Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.
Use BIOS security solutions
This section provides BIOS solutions to secure your computer and information.
Wipe the storage drive data
It is recommended that you wipe the storage drive data before recycling the storage drive or the computer.
To wipe the storage drive data:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

  2. Select Security ➙ secure wipe ➙ Enabled.

  3. Press F10 or Fn+F10 to save the changes and exit.

  4. Restart the computer. When the logo screen is displayed, press F12 or Fn+F12.

  5. Select App Menu ➙ secure wipe and press Enter.

  6. Select the storage drive you will wipe and click NEXT.

  7. Select the entire storage drive or partition to wipe as desired.

  8. Select the method as desired and click NEXT.

  9. Click Yes to confirm your option when the prompting window is displayed.

  10. If you have set a hard disk password for the storage drive, enter the password. Otherwise, set a temporary password following the on-screen instructions. Then, click NEXT. The wiping process begins.
    Note: Duration of the wiping process varies depending on the storage drive capacity.

  11. Click Reboot when you are prompted to reset the system, and then one of the following will happen:
    • If the system storage drive data is wiped, you will be prompted that no operating system is found.
    • If the non-system storage drive data is wiped, the computer restarts automatically.

Cover presence switch
The cover presence switch prevents the computer from logging in to the operating system when the computer cover is not properly installed or closed.
To enable the cover presence switch connector on the system board:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Security ➙ Cover Tamper Detected and press Enter.
  3. Select Enabled and press Enter.
  4. Press F10 or Fn+F10 to save the changes and exit.

If the cover presence switch is enabled and the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer. To bypass the error message and log in to the operating system:

  1. Properly install or close the computer cover.
  2. Enter the BIOS menu, save and then exit.

Smart USB Protection
The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer. You can set the Smart USB Protection function to one of the following modes:

  • Disabled (default setting): You can use the USB storage devices without limitation.
  • Read Only: You cannot copy data from the computer to the USB storage devices. However, you can access data on the USB storage devices.
  • No Access: You cannot access the USB storage devices from the computer.

To configure the Smart USB Protection function:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
  2. Select Security ➙ Smart USB Protection and press Enter.
  3. Select the desired setting and press Enter.
  4. Press F10 or Fn+F10 to save the changes and exit.

Chapter 5. UEFI BIOS

Enter the UEFI BIOS menu
Turn on or restart the computer. When the logo screen is displayed, press F1 or Fn+F1 to enter the UEFI BIOS menu.
Note: If you have set UEFI BIOS passwords, enter the correct passwords when prompted. You also can select No or press Esc to skip the password prompt and enter the UEFI BIOS menu. However, you cannot change the system configurations that are protected by passwords.
Navigate the UEFI BIOS menu
Follow the on-screen instructions to navigate in the UEFI BIOS menu.
The table below introduces the available settings of the UEFI BIOS menu. You can follow the on-screen instruction to navigate in the UEFI BIOS menu.
Note: The UEFI BIOS menu might vary depending on system configurations.

Menu Introduction
Main This category provides the general product-related and firmware

information including system summary, machine type, product serial number, UUID number, etc.
Devices| This category introduces how to configure various devices such as USB ports and audio controllers.
Advanced| This category provides advanced information about the computer such as the CPU features.
Power| This category introduces power and thermal management solutions.
Security| This category introduces various passwords, locks, and software to protect your computer.
Startup| This category introduces how to set the boot priority order.
Exit| This category introduces how to exit as you prefer.

You can go to Lenovo BIOS Simulator Center https://download.lenovo.com/bsco/index.html to explore the detailed settings by your product name.
Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface.
Enable or disable the ErP LPS compliance mode
Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go to: https://www.lenovo.com/us/en/compliance/eco- declaration
You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
To enable or disable the ErP LPS compliance mode:

  1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

  2. Select Power ➙ Enhanced Power Saving Mode and press Enter.

  3. Depending on whether you select Enabled or Disabled, do one of the following:
    • If you select Enabled, press Enter. Then, select Power ➙ Automatic Power On and press Enter.
    Check whether the Wake on LAN feature is disabled automatically. If no, disable it.
    • If you select Disabled, press Enter. Then, go to the next step.

  4. Press F10 or Fn+F10 to save the changes and exit.

When the ErP LPS compliance mode is enabled, you can wake up the computer by doing one of the following:

  • Press the power button.
  • Enable the Wake Up on Alarm feature to make the computer wake up at a set time.

Update UEFI BIOS
When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on selected models).
Download and install the latest UEFI BIOS update package by one of the following methods:

  • Using the built-in software update service:
    Ubuntu software update will check the LVFS site for any firmware updates and notify you when updates are available.

  • From the Lenovo Support Web site:
    1. Go to https://pcsupport.lenovo.com.
    2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you have downloaded.
    3. Print the installation instructions and follow the instructions to update the BIOS.

Chapter 6. CRU replacement

Customer Replaceable Units (CRUs) are parts that can be replaced by the customer. Lenovo computers contain the following types of CRUs:

  • Self-service CRUs: Refer to parts that can be replaced easily by customer themselves or by trained service technicians at an additional cost.
  • Optional-service CRUs: Refer to parts that can be replaced by customers with a greater skill level.
    Trained service technicians can also provide service to replace the parts under the type of warranty designated for the customer’s machine.

If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU  within thirty (30) days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty documentation at: https://www.lenovo.com/warranty/llw_02
CRU list
The following is the CRU list of your computer.
Self-service CRUs

  • Computer cover
  • Dust shield*
  • External Wi-Fi antenna*
  • Keyboard*
  • M.2 solid-state drive*
  • Memory module
  • Mouse*
  • Power adapter
  • Power cord
  • Thumb screw
  • Vertical stand*
  • VESA® mount bracket*

Optional-service CRUs

  • Board-to-Board module*

  • Internal speaker

  • ThinkCentre LED cable

  • System fan

  • for selected models
    Remove or replace a CRU
    This section provides instructions on how to remove or replace a CRU.
    Power adapter
    Prerequisite
    Before you start, read Generic Safety and Compliance Notices and print the following instructions.
    Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
    For access, do the following:

    1. Remove any media from the drives and turn off all connected devices and the computer.
    2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer.

Replacement procedures

Vertical stand
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
For access, do the following:

  1. Remove any media from the drives and turn off all connected devices and the computer.
  2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer.

Removal step VESA mount bracket
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
For access, do the following:

  1. Remove any media from the drives and turn off all connected devices and the computer.
  2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer.

Removal stepsLenovo M75q Gen 5 ThinkCentre Compact PC - Figure
12

Screw (quantity) Color Torque
M3 x 6 mm, Zn coated(2) Black 1.5 ± 0.2 lb/in

Dust shield
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
For access, do the following:

  1. Remove any media from the drives and turn off all connected devices and the computer.
  2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer.

Removal step

External Wi-Fi antenna
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
For access, do the following:

  1. Remove any media from the drives and turn off all connected devices and the computer.
  2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer.

Removal steps

Computer cover
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
For access, do the following:

  1. Remove any media from the drives and turn off all connected devices and the computer.
  2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer.
  3. Unlock any locking device that secures the computer cover.
  4. Hold the sides of the computer and gently lay it down so that the computer cover is facing up.

Removal steps

Screw (quantity) Color Torque
M4 x 5 mm, Zi coated(1) Black 3 ± 0.5 lb/in

Note: If a locking device is available, use it to lock the computer.
Board-to-Board module
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
For access, remove the computer cover. See “Computer cover” on page 22.
Removal steps

No. Screw (quantity) Color Torque
1 M3 x 4 mm, Zn coated(1) Black 3.0 ± 0.5 lb/in
2 M3 x 5 mm, Zn coated(1) Black 3.0 ± 0.5 lb/in

Internal speaker
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
For access, do the following:

  1. Remove the computer cover. See “Computer cover” on page 22.
  2. Disconnect the internal speaker cable from the internal speaker connector on the system board.

Removal stepsLenovo M75q Gen 5 ThinkCentre Compact PC - Figure
17

System fan
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
For access, do the following:

  1. Remove these parts in order, if any:
    • “Computer cover” on page 22
    • “Internal speaker” on page 24

  2. Disconnect the system fan cable from the system fan connector on the system board.

Removal stepsLenovo M75q Gen 5 ThinkCentre Compact PC - Figure
18

ThinkCentre LED cable
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
For access, remove these parts in order, if any:

  • “Computer cover” on page 22
  • “Internal speaker” on page 24
  • “System fan” on page 24

Removal stepLenovo M75q Gen 5 ThinkCentre Compact PC - Figure
19

Memory module
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Ensure that you follow the installation order for memory modules shown in the following illustration. For access, remove these parts in order, if any:

  • “Computer cover” on page 22
  • “System fan” on page 24

Replacement procedures Note: During the installation, ensure that you align the memory module to the slot and press down on both ends until the latches are fully engaged with a click.
M.2 solid-state drive
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines:

  • Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for frequent changes or replacement.
  • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
  • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged.
  • Do not apply pressure to the internal storage drive.
  • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks.

For access, remove the computer cover. See “Computer cover” on page 22.
Removal stepsLenovo M75q Gen 5 ThinkCentre Compact PC - Figure
22

Chapter 7. Help and support

Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources How to access?

Product documentation:
• Safety and Warranty Guide
• Generic Safety and Compliance Notices
• Setup Guide
• This User Guide
• Regulatory Notice| Go to https://pcsupport.lenovo.com.
Then, follow the on-screen instructions to filter out the documentation you
Lenovo Support Web site with the latest support information of the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions| https://pcsupport.lenovo.com
Ubuntu help information| https://help.ubuntu.com/lts/ubuntu- help/index.html

Lenovo diagnostic tools
For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.com/lenovodiagnosticsolutions
Call Lenovo

If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center.
Before you contact Lenovo
Prepare the needed information before you contact Lenovo.

  1. Record the problem symptoms and details:
    • What is the problem? Is it continuous or intermittent?
    • Any error message or error code?
    • What operating system are you using? Which version?
    • Which software applications were running at the time of the problem?
    • Can the problem be reproduced? If so, how?

  2. Record the system information:
    • Product name
    • Machine type and serial number
    The following illustration shows where to find the machine type and serial number of your computer.

Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist
Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
Services available during the warranty period

  • Problem determination – Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.
  • Lenovo hardware repair – If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Engineering change management – Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.

Services not covered

  • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
  • Identification of software problem sources
  • Configuration of UEFI BIOS as part of an installation or upgrade
  • Changes, modifications, or upgrades to device drivers
  • Installation and maintenance of network operating systems (NOS)
  • Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see Safety and Warranty Guide that comes with your computer.
Purchase additional services
During and after the warranty period, you can purchase additional services from Lenovo at: https://pcsupport.lenovo.com/warrantyupgrade
Service availability and service name might vary by country or region.
Accessibility features
Lenovo is committed to making information technology accessible to everyone, including those with hearing, vision, or mobility limitations. Lenovo supports accessibility features in the following ways to help all users better engage with Lenovo products.
Accessible documentation
Lenovo documentation is designed to meet users’ accessibility needs. Users can read the documentation with assistance as needed. For example:

  • Text and images are in high contrast. Color contrast can enhance the visual experience. In this mode, all contents are highlighted to be more visible.
  • Text is logical and readable. Images are also readable with alternative text provided. A screen reader can enhance the hearing or listening experience. In this mode, all contents are clearer and easier to understand.
  • Text is large and clear, making it easier to read. A magnifier can enlarge the text to improve readability.

For more information, watch the video at: https://support.lenovo.com/docs/pc_pub_accessibility
Accessible product design
Lenovo product design also supports accessibility features.
Note: The accessibility features vary by product. Depending on the product model, some accessibility features listed below might not be applicable to the product. To get the most up-to-date accessibility information for the product, go to https://www.lenovo.com/accessibility. For additional support from Lenovo, users can find phone numbers for their country or region from https://support.lenovo.com/supportphonelist.

  • Keyboards
    Lenovo keyboards support various accessibility features. For example:
    – Consistent layout of keyboards for easier use
    – Tactile markings on some keys for easier identification
    – Appropriate spacing between keys for typing efficiency
    – Sufficient contrast of keys, controls, and labels for better visibility
    – On-screen notification or lighted notification for some keys for ease of use
    – Keys and controls that can be reached and operated using one hand and require minimal dexterity for ease of use

  • Industry-standard connectors
    The industry-standard connectors on Lenovo products enable better compatibility with peripheral devices.

  • Operating systems
    The accessibility features of the operating systems can be configured to assist users in the following ways:
    – Vision features make the screen contents easier to see.
    – Hearing features make the screen contents easier to hear.
    – Interaction features make the product easier to control.
    To access the accessibility features of the Ubuntu or Fedora operating system, go to Settings ➙ Accessibility.

Appendix A. Supplemental information about the Ubuntu operating system

In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled Ubuntu operating system.
If the Ubuntu operating system is available on your computer, read the following information before you use the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled applications in this documentation.
Access the Lenovo Limited Warranty
This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011.
You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited Warranty at: https://www.lenovo.com/warranty/llw_02
The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /opt/Lenovo
If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
Access the Ubuntu help system
The Ubuntu help system provides information about how to use the Ubuntu operating system. To access the help system from Home Screen, move your pointer to the Launch bar, and then click the Help icon. If you cannot find the Help icon from the Launch bar, click the Search icon on the bottom left, and type Help to search it.
To learn more about the Ubuntu operating system, go to: https://www.ubuntu.com
Get support information
If you need help, service, technical assistance, or more information about the Ubuntu operating system or other applications, contact the provider of the Ubuntu operating system or the provider of the application. If you need the service and support for hardware components shipped with your computer, contact Lenovo. For more information about how to contact Lenovo, refer to the User Guide and Safety and Warranty Guide.
To access the latest User Guide and Safety and Warranty Guide, go to: https://pcsupport.lenovo.com
Access open-source information
This device includes software made publicly available by Lenovo, including software licensed under the General Public License and/or the Lesser General Public License (the open source software).
You may obtain a copy of the corresponding source code for any such open source software licensed under the General Public License and/or the Lesser General Public License (or any other license requiring us to make a written offer to provide corresponding source code to you) from Lenovo for a period of three years without charge except for the cost of media, shipping, and handling, upon written request to Lenovo. This offer is valid to anyone in receipt of this device.
You may send your request in writing to the address below accompanied by a check or money order for $15 to:
Lenovo Legal Department
Attn: Open Source Team / Source Code Requests
8001 Development Dr.
Morrisville, NC 27560
Please include the version of the OS and the version of the Linux Kernel pre- shipped on this Device as part of your request. Be sure to provide a return address.
The open source software is distributed in hope it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See for example the GNU General Public License and/or the Lesser General Public License for more information.
To view additional information regarding licenses, acknowledgments and required copyright notices for the open source software shipped on your Device, go to /usr/share/doc/*/copyright.

Appendix B. Compliance information

Note: For more compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices.
Certification-related information
Product name: ThinkCentre M75q Gen 5
Machine types: 12RQ, 12RR, 12RS, 12RT, 12RU, 12RV, 12RW, and 12RX
The latest compliance information is available at: https://www.lenovo.com/us/en/compliance
Operating environment
Maximum altitude (without pressurization)

  • Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft)
  • Storage: From -15.2 m (-50 ft) to 10668 m (35 000 ft)

Temperature

  • Operating: From 5°C (41°F) to 35°C (95°F)
  • Storage: From -40°C (-40°F) to 60°C (140°F)

Relative humidity

  • Operating: 20%-80% (non-condensing)
  • Storage: 10%–90% (non-condensing)

Appendix C. Notice for USB connector name update

The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.

Current name Previous name
USB-A connector (Hi-Speed USB) USB-A 2.0 connector
USB-A connector (USB 5Gbps) USB-A 3.2 Gen 1 connector
USB-A connector (USB 10Gbps) USB-A 3.2 Gen 2 connector
USB-A connector (USB 5Gbps, Always On USB) Always on USB-A 3.2 Gen 1

connector
USB-A connector (USB 10Gbps, Always On USB)| Always on USB-A 3.2 Gen 2 connector
USB-C connector (USB 5Gbps)| USB-C (3.2 Gen 1) connector
USB-C connector (USB 10Gbps)| USB-C (3.2 Gen 2) connector
USB-C connector (USB 20Gbps)| USB 3.2 Gen 2×2
USB-C connector (USB4 20Gbps)| USB 4 Gen 2×2
USB-C connector (USB4 40Gbps)| USB-C (USB 4) connector
USB-C connector (Thunderbolt 3)| USB-C (Thunderbolt 3) connector
USB-C connector (Thunderbolt 4)| USB-C (Thunderbolt 4) connector

Appendix D. Notices and trademarks

Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent programs covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
Changes are made periodically to the information herein; these changes will be incorporated in new editions of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the products and software programs described in the manuals included with your computer, and the content of the manual, at any time without additional notice.
The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase. For the configuration of the product, refer to the related contract (if any) or product packing list, or consult the distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development- level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.
For the latest information or any questions or comments, contact or visit the Lenovo Web site: https://pcsupport.lenovo.com
Trademarks
Lenovo, Lenovo logo, ThinkCentre, and ThinkCentre logo are trademarks of Lenovo. Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Windows is a trademark of the Microsoft group of companies. DisplayPort and VESA are trademarks of the Video Electronics Standards Association. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. USB-C is a registered trademark of USB Implementers Forum. Wi-Fi is a registered trademark of Wi-Fi Alliance. All other trademarks are the property of their respective owners. © 2024 Lenovo.

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