MOTOROLA SOLUTIONS DVR-LXTM Vehicle Repeater User Guide
- June 24, 2024
- Motorola Solutions
Table of Contents
MOTOROLA SOLUTIONS DVR-LXTM Vehicle Repeater
Product Information
Specifications
- Product Name: Vehicle Repeater (VR)
- Models: DVR-LXTM, VRX1000
- Support Hours: 7 a.m. to 7 p.m. CST (Monday through Friday, excluding US holidays)
- Warranty: Standard 1 year warranty, Optional Essential warranty available in 3, 5, or 7-year duration
Product Usage Instructions
Support Services
- Our team of specialists is available to troubleshoot and diagnose operational and performance issues related to Vehicular Repeaters (VR). You can reach us through telephone consultation during the specified support hours.
Installation Services
- Motorola Solutions provides configuration and installation services for the Vehicular Repeater at your preferred location.
- Our team follows a highly vetted process to ensure a smooth installation process, infrastructure validation, subscriber configuration, and frequency plan alignment verification.
Programming Services
- Our experts can assist you with programming services to optimize the performance of your Vehicle Repeater. Feel free to reach out for programming assistance as needed.
Warranty
- To ensure your Vehicle Repeater operates at its best, it comes with a standard 1-year warranty. You can opt for the Essential warranty for extended coverage in 3, 5, or 7-year durations.
- Additionally, there is an option for an Essential warranty with accidental damage coverage.
- For more information, please visit: www.motorolasolutions.com
Frequently Asked Questions
Q: How do I contact support outside the specified hours?
A: Support services are available from 7 a.m. to 7 p.m. CST on Monday
through Friday.
For assistance outside these hours, please leave a message or send an email to
support@motorolasolutions.com, and
we will get back to you promptly during the next support window.
Q: Can I extend the warranty after the initial purchase?
A: Yes, you can opt for the Essential warranty extension in durations of 3, 5, or 7 years. Contact our customer support team for more details on extending your warranty coverage.
Support services for vehicle repeaters
- Efficiently install, program & support your Vehicle Repeater fleet Vehicle Repeater (VR) performance is essential for effective mission-critical operation whether it’s a DVR-LX™ or VRX1000.
- First Responders depend on their vehicle repeaters to be available and connected whether they are patrolling deep in a valley or fighting a building fire.
- Managing the ever-increasing radio complexities is putting relentless pressure on in-house radio departments.
- Staying current as technology evolves – including hardware repair, on-site and remote technical support, software and firmware updates – are some of the key services that are needed for your mission-critical communication systems to work.
- Maintaining your vehicle repeater is vital to keeping your radio fleet secure. Implementing a well-defined approach to servicing your vehicle repeaters from implementation to on-going operation can help optimize your fleet performance.
The solution
Service capabilities Support Services
- Our team of specialists offers expertise in troubleshooting and diagnosing operational and performance issues related to Vehicular Repeaters (VR) from 7 a.m. to 7 p.m. CST (Monday through Friday, excluding US holidays).
- We offer support services through telephone consultation with skilled specialists who can diagnose and quickly resolve technical issues.
Installation Services
- Motorola Solutions provides configuration and installation services for the Vehicular Repeater at the customer’s preferred location.
- Our team follows a highly-vetted process to ensure a smooth installation process at your site as well as validation of infrastructure, subscriber configuration, and verification of frequency plan alignment.
Programming Services
Not only will a Motorola Solutions Service Technician come to the customer’s preferred location and install programming software – but they will also ensure connectivity has been established, backup the radio database, and establish code plug templates for each user group and radio type.
Warranty
- To ensure your Repeater operates at its optimal level, a standard 1 year warranty is offered. Optional Essential warranty is available in 3, 5, or 7-year duration.
- For additional peace of mind, Optional Essential with accidental damage is available in 3, 5, or 7-year duration.
- To learn more, visit: www.motorolasolutions.com
- Motorola Solutions, Inc. 500 West Monroe Street, Chicago, IL 60661 U.S.A. motorolasolutions.com
- Only available in the US and Canada
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