WIMIUS P62 Projector Wi-Fi 6 and Bluetooth Instructions

June 16, 2024
Wimius

WIMIUS P62 Projector Wi-Fi 6 and

Frequently Asked Questions

Thank you for selecting the WiMiUS P62 projector. We have compiled some frequently asked questions and their corresponding answers to assist you better.

If you encounter any issues, kindly provide the following details in your email: country code, order number, model, and a brief description of the problem (e.g., US+000-0000000-0000000 +P62+No sound) and email us at support01@wimius.com. Rest assured, even passed the Amazon return window, our dedicated team will respond promptly within 24 hours with a fast and effective solution to address your concerns.

Q1: There is a black spot on the projected image. How can I remove it?
A : Gently tap the projector or blow air inside with a hairdryer. Carefully open the back cover of the projector and wipe the inner screen with a clean cotton swab with alcohol.
You can also refer to the cleaning video on the detail page. For more help, email us asupport01@wimius.com

Q2 : When screen mirroring, the projector cannot play Netflix, Youtube, Hulu, or Disney videos, etc. Why?
A: Due to copyright restrictions, most projectors do not support wireless mirroring of streaming services such as Netflix, Hulu, and Disney. To enjoy these services, we recommend using a TV Stick (not included) along with our projector.

Q3 : The screen mirroring or WiFi connection is unstable. How can I resolve this issue?
A : Screen mirroring requires a strong wireless WiFi signal, ensure that your home network is functioning well. The video resolution will dynamically adjust based on the strength of your Wi-Fi signal. If the problem persists, please reach out to us at support01@wimius.com for further assistance.

Q4 : The projector displays the picture but has no sound. What could be the reason?
A: 1)The projector does not support Dolby sound, DTS, 5.1-channel, HDMI CEC, ARC.
Make sure to turn off any Dolby settings on your connected devices.
2) Verify that both the projector’s volume and the volume on any external devices or Thank you for selecting the WiMiUS P62 projector. We have compiled some frequently asked questions and their corresponding answers to assist you better.
3) Try playing different videos using other speakers. Certain versions of Bluetooth speakers may not work well with the projector.

Q5: Why can’t I find certain features? And why is the image out of focus no matter how I adjust it?
A: 1) While playing videos via HDMI/USB, press the remote menu key, then you will see the image settings, where the brightness, etc can be adjusted.
2) Place the projector in line with the center of the screen. Or the offset angle should be within 15°.
3) Should you encounter persistent focus issues, please don’t hesitate to contact us at
support01@wimius.com

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