BEATS PRO Headphone User Manual

BEATS PRO Headphone User Manual

Beats by Dre product compatibility

Beats products are made to work with most devices. However, functionality may vary by product.

PRODUCT COMPATIBILITY

REMOTETALK CABLE

TROUBLESHOOT SOUND

Earphones and headphones

• Using a 3.5 mm cable
  Fully compatible

• Using a Lightning cable
  Compatible with Apple iOS devices that have a Lightning connector and iOS 10 or later

• Using the built-in remote/mic
  Compatible with Apple iOS devices but varies with other brands or products

Speakers

• Using Auxiliary or Line Out
  Fully compatible with any audio device with a 3.5 mm port

• Over Bluetooth
  Compatible with all Bluetooth-enabled devices

Beats RemoteTalk cable

• Use the RemoteTalk cable so that you don’t have to fumble with your device.

Volume

• Press the top button to increase the volume.
• Press the bottom button to decrease.

Calls

Answer or end a call

1. Press and release the centre button once to answer.
2. Press the centre button again to end the call.

Decline a call

1. Press and hold the centre button for two seconds.
2. Release the centre button.
3. Two beeps indicate the call has been declined.

Put a call on hold

• To switch between calls, press and release the centre button.
• To switch and end an in-progress call, press and hold the centre button for two seconds. Two low beeps indicate that you ended the other call.

Use voice command

• Press and hold the centre button until voice activation starts.

Media

Play or pause a song or video

1. Press and release the centre button.
2. Press and release the centre button again to resume.

Skip to the song you want

Skip forward

• Quickly press the centre button twice to skip forward.
• Hold on to the second press to scan.

Skip back

• Quickly press the centre button three times.
• Hold on to the third press to scan backward.

The cable is fully compatible with the iOS family. Functionality may vary by device.

Sound troubleshooting – Beats headphones and earphones

Having trouble with your audio? Find answers here.

Snapping, crackling, popping, or no audio on one side

1. Make sure the 3.5 mm audio jack is fully plugged in.
2. The straight input connects to your headset, and the L-shaped input connects to your audio device.
3. Check that your audio source is on and working.
4. If your audio source is a computer or laptop, try adjusting the configuration settings.
5. If you still hear distorted sound, try a different audio source and an alternate cable.

Volume too high
Turn the source volume down.

Phone not responding to button presses
Make sure that the headset plug is securely connected. For multi-press functions, vary the speed of presses when you use the remote/mic.

Compatibility issues
Remember to install the latest software updates on your device. The inline remote/mic may have limited functionality with devices that don’t run iOS.

The microphone does not pick up sound

• Make sure that the headset plug is securely connected and that the socket is clean and clear.
• Check that the microphone—located on the back of the remote—isn’t blocked or covered.
• Make sure the straight end of the plug is connected to the headphones and the angled L-shaped plug is connected to the audio source.
• If you’re using your Beats with a computer, make sure that your computer microphone is set to the correct input source.

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