Fridge-freezer

KGN36..
KGN39..

Information for Use

Futher information and explanations are available online:

Safety

Observe the following safety instructions.

General information

Read this instruction manual carefully.
Keep the instruction manual and the product information safe for future reference or for the next owner.
Do not connect the appliance if it has been damaged in transit.

Intended use

Only use this appliance:

for chilling and freezing food and for making ice cubes.
in private households and in enclosed spaces in a domestic environment.
Up to an altitude of 2000 m above sea level.

Restriction on user group

This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Children above the age of three years old and younger than eight years old may load and unload the the fridge-freezer.

Safe transport

WARNING ‒ Risk of injury!

The high weight of the appliance may result in injury when lifted.

Do not lift the appliance on your own.

Safe installation

WARNING ‒ Risk of electric shock!

Incorrect installation is dangerous.

Connect and operate the appliance only in accordance with the specifications on the rating plate.
Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
The protective conductor system of the domestic electrical installation must be properly installed.
Never equip the appliance with an external switching device, e.g. a timer or remote control.
When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an isolating switch must be integrated into the permanent electrical installation according to the installation regulations.
When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous.
Never let the power cord come into contact with heat sources.

WARNING ‒ Risk of explosion!

If the appliance’s ventilation openings are sealed, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

WARNING ‒ Risk of fire!

It is dangerous to use an extended power cord and non-approved adapters.

Do not use extension cables or multiple socket strips.
Only use adapters and power cords approved by the manufacturer.
If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted.

Portable multiple socket strips or portable power supply units may overheat and cause a fire.
Do not place portable multiple socket strips or power supply units on the back of the appliance.

Safe use

WARNING ‒ Risk of electric shock!

An ingress of moisture can cause an electric shock.

Only use the appliance in enclosed spaces.
Never expose the appliance to intense heat or humidity.
Do not use steam- or high-pressure cleaners to clean the appliance.

WARNING ‒ Risk of suffocation!

Children may put packaging material over their heads or wrap themselves up in it and suffocate.

Keep packaging material away from children.
Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to suffocate.
Keep small parts away from children.
Do not let children play with small parts.

WARNING ‒ Risk of explosion!

If the cooling circuit is damaged, flammable refrigerant may escape and explode.

To accelerate the defrosting process, do not use any other mechanical devices or means other than those recommended by the manufacturer.
If food is stuck to the freezer compartment, loosen it with a blunt implement such as the handle of a wooden spoon.
Products which contain flammable propellants and explosive substances may explode, e.g. spray cans.
Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.

WARNING ‒ Risk of fire!

Electrical devices within the appliance may cause a fire, e.g. heaters or electric ice makers.

Do not operate electrical devices within the appliance.

WARNING ‒ Risk of injury!

Containers that contain carbonated drinks may burst.
Do not store containers that contain carbonated drinks in the freezer compartment.
Injury to the eyes caused by escaping flammable refrigerant and hazardous gases.
Do not damage the tubes of the refrigerant circuit or the insulation.
The appliance may tip.
Do not stand or support yourself on the base, runners or doors.

WARNING ‒ Risk of burns!

Individual parts on the back of the appliance become hot during operation.

Never touch these hot parts.

WARNING ‒ Risk of cold burns!

Contact with frozen food and cold surfaces may cause burns by refrigeration.

Never put frozen food straight from the freezer compartment into your mouth.
Avoid prolonged contact of the skin with frozen food, ice and surfaces in the freezer compartment.

CAUTION ‒ Risk of harm to health!

To prevent food from being contaminated, you must observe the following instructions.

If the door is open for an extended period of time, this may lead to a considerable temperature increase in the compartments of the appliance.
Regularly clean the surfaces that may come into contact with food and accessible drain systems.

Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food.
If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door open to prevent the formation of mold.

Metal or metal-style parts in the appliance may contain aluminium. If acidic food comes into contact with aluminium in the appliance, aluminium foil ions may pass into the food.
Do not consume soiled food.

Damaged appliance

WARNING ‒ Risk of electric shock!

If the appliance or the power cord is damaged, this is dangerous.

Never operate a damaged appliance.
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.
Call customer services. → Page 29
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

WARNING ‒ Risk of fire!

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.

Keep naked flames and ignition sources away from the appliance.
Ventilate the room.
Switch off the appliance. → Page 18

Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box.
Call after-sales service. → Page 29

Preventing material damage

ATTENTION!

If not rolling freely, the appliance’s castors may damage the floor when the appliance is moved.

Transport the appliance using a sack truck.
Use floor protection when moving the appliance, and do not move it in a zigzag fashion.

Using the appliance, base, runners or doors as a seat or climbing surface may damage the appliance.

Do not stand or lean on the appliance, base, runners or doors.

Contamination with oil or fat may cause plastic parts and door seals to become porous.

Keep plastic parts and door seals free of oil and grease.

Metal or metal-style parts in the appliance may contain aluminium. Aluminium reacts when it comes into contact with acidic foods.

Do not store unpackaged food in the appliance.

If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or dis colour.

Never clean fittings and accessory in the dishwasher.

Environmental protection and saving energy

Disposing of packaging

The packaging materials are environmentally compatible and can be recycled.

Sort the individual components by type and dispose of them separately.

Saving energy

If you follow these instructions, your appliance will use less power.

Selecting the installation location
Keep the appliance out of direct sunlight.
Install the appliance as far away as possible from heating elements, cookers and other heat sources:

•  Maintain a 30 mm clearance to electric or gas cookers.
•  Maintain a 300 mm clearance to oil or solid-fuel cookers.

Make sure there is a small gap between the side wall and the appliance.
Never cover or block the external ventilation openings.

Saving energy during use

Note: The arrangement of the fittings
does not affect the energy consumption of the appliance.
Open the appliance only briefly and then close it carefully.
Never cover or block the interior ventilation openings or the exterior ventilation openings.
Transport purchased food in a cool bag and place in the appliance quickly

Allow warm food and drinks to cool down before storing them.
Thaw frozen food in the refrigerator compartment to utilize the low temperature of the food.
Always leave some space between the food and to the back panel.

Installation and connection

Scope of delivery

After unpacking all parts, check for any transport damage and for completeness of delivery.

If you have any complaints, contact your dealer or our after-sales service → Page 29.

The delivery consists of the following:

Free-standing appliance
Equipment and accessories1
Installation material
Installation instructions
User manual
Customer service directory
Warranty enclosure2
Energy label
Information on energy consumption and noises

Criteria for the installation location

WARNING-Risk of explosion!

If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

Only install the appliance in a space with a volume of at least 1 m3 per 8 g refrigerant. The volume of refrigerant is indicated on the rating plate. → Fig. 1 / 6

The weight of the appliance ex works may be up to 75 kg depending on the model.
The subfloor must be sufficiently stable to bear the weight of the appliance.

Permitted room temperature

The permitted room temperature depends on the appliance’s climate class.
The climate class can be found on the rating plate. → Fig. 1 / 6

The appliance is fully functional within the permitted room temperature.
If an appliance with climate class SN is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of 5 °C.

Over-and-under and side-by-side installation

If you want to install 2 refrigerating appliances one over the other or side by side, you must maintain a clearance of at least 150 mm between the appliances. Selected appliances can be installed without a minimum clearance. Ask your dealer or kitchen planner about this.

Installing the appliance

Install the appliance in accordance with the enclosed installation instructions

Preparing the appliance for the first time

1.  Remove the informative material.
2.  Remove the protective foil and transit bolts, e.g. remove the adhesive strips and carton.
3.  Clean the appliance for the first time. → Page 23

Connecting the appliance to the electricity supply

1.  Insert the mains plug of the appliance’s power cable in a socket nearby.
   The connection data of the appliance can be found on the rating plate. → Fig. 1 / 6

2.  Check the mains plug is inserted properly.

• The appliance is now ready for use.

Familiarizing yourself with your appliance

Appliance

You can find an overview of the parts of your appliance here. → Fig. 1

A

| Refrigerator compartment → Page 20
---|---

B

| Freezer compartment → Page 21

1

| Control panel → Page 16

2

| Lighting

3

| Bottle shelf → Page 16

4

| Interior ventilation opening

5

| Temperature controller (storage container) → Page 18

6

| Rating plate → Page 29

7

| Storage container → Page 16

8

| Fruit and vegetable container with humidity control→ Page 16

9

| Frozen food container → Page 24

10

| Screw foot

11

| Door storage compartment for large bottles → Page 17

Note: Deviations between your appliance and the diagrams may differ with regard to their features and size.

Control panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
→ Fig. 2

1

| Alarm lights up when the alarm is switched on
---|---

2

| The temperature setting button (refrigerator compartment) sets the temperature of the refrigerator compartment.

3

| Super (Refrigerator compartment) lights up when Super cooling is switched on

4

| Displays the set temperature for the refrigerator compartment in °C.

5

| eco (Refrigerator compartment) lights up when the energy-saving mode in the refrigerator compartment is switched on

6

| The temperature setting button (freezer compartment) sets the temperature of the freezer compartment.

7

| Super (Freezer compartment) lights up when Super freezing is switched on.

8

| Displays the set temperature for the freezer compartment in °C.

9

| eco(Freezer compartment) lights up when the energy saving mode in the freezer compartment is switched on.

Features

The features of your appliance depend on the model.

Shelf

In order to achieve an improved overview and to remove food more quickly, pull out the shelf. To vary the shelf as required, you can remove the shelf and re- insert it
elsewhere.
→ “Removing the shelf”, Page 24

Bottle shelf

Store bottles securely on the bottle shelf.
To vary the bottle shelf as required, you can remove the bottle shelf and re- insert it elsewhere.
→ “Removing the shelf”, Page 24

Storage container

The temperatures in the storage container are lower than in the refrigerator compartment. Temperatures below 0 °C may occur occasionally.
In order to reach temperatures close to 0 °C in the storage container, set the refrigerator compartment temperature to 2 °C. → Page 18

Use the lower temperatures in the storage container to store highly perishable food, e.g. fish, meat and sausages.

Fruit and vegetable container with humidity control

Store fresh fruit and vegetables loose in the fruit and vegetable container.
Cover any chopped fruit and vegetables, or store in air-tight packaging.

You can adjust the humidity in the fruit and vegetable container using  the humidity controller. This allows fresh fruit and vegetables to be stored for longer than with conventional storage. → Fig. 3

The air humidity in the fruit and vegetable container can be set according to the type and amount of food to be stored by moving the humidity controller:

Low humidity  required when primarily storing fruit or mixed items, or if the appliance is very full.
High humidity       required when primarily storing vegetables or when the appliance is not very full.

Condensation may form in the fruit and vegetable container depending on the food and quantity stored.
Remove the condensation with a dry cloth and adjust the air humidity to a lower setting using the humidity controller.

To ensure that the quality and aroma are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures of approx. 8 °C to 12 °C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes, peppers, tomatoes and potatoes.

Door rack

To adjust the door rack as required,
you can remove the door rack and
re-insert elsewhere.
→ “Removing door rack”, Page 24

Accessories

Use original accessories. These have been made especially for your appliance. The accessories for your appliance depend on the model.
Egg tray
Store eggs safely on the egg tray.
Ice cube tray
Use the ice cube tray to make ice cubes.
Making ice cubes
Use only drinking water to make ice cubes.

1. Fill the ice cube tray with drinking water up to ¾ and place in the freezer compartment. If the ice cube tray is stuck to the freezer compartment, loosen it with
   a blunt implement only (e.g. spoon handle).

2. To loosen the ice cubes, twist the ice cube tray slightly or hold it briefly under flowing water.

Basic operation

Switching on the appliance

1. Electrically connect the appliance.
→ Page 15

• The appliance begins to cool.
• A warning tone sounds and flashes because the freezer compartment is still too warm.

2. Switch off the warning tone using the temperature setting button (freezer compartment).

• goes out as soon as the set temperature has been reached.

3. Set the required temperature.
→ Page 18

Operating tips

Once you have switched on the appliance, the set temperature is only reached after several hours. Do not put any food in the appliance until the set temperature has been reached.
The front panels of the housing are temporarily heated slightly. This prevents condensation in the area of the door seal.
When you close the door, a vacuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.
The temperature in the appliance varies due to the following conditions:

•  How often the appliance is opened
•  Load capacity
•  Temperature of newly stored food
•  Ambient temperature
•  Direct sunlight

Switching off the appliance

Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.

Setting the temperature

Setting the refrigerator compartment temperature

Press the temperature setting button (refrigerator compartment) repeatedly until the temperature display (refrigerator compartment) shows the required temperature.
To reach the set temperature, slide the temperature controller for the storage container to a position that is one third from the bottom.
→ Page 18
The recommended temperature in the refrigerator compartment is 4 °C.

Setting the storage container temperature

1. To reduce the temperature, slide the temperature controller in the direction.
2. To increase the temperature, slide the temperature controller in the direction.→ Page 4

Press the temperature setting button (freezer compartment) repeatedly until the temperature display (freezer compartment) shows
the required temperature.
The recommended temperature in the freezer compartment is −18 °C

Additional functions

Find out which additional functions can be used for your appliance.

Super cooling

With Super cooling, the refrigerator compartment cools as cold as possible.
Switch on Super cooling before placing large quantities of food.

Note: When Super cooling is switched on, increased noise may occur.

Switching on Super cooling

Press the temperature setting button (refrigerator compartment) repeatedly until (Refrigerator compartment) lights up.

Note: After approx. 6 hours, the appliance switches to normal operation.

Switching off Super cooling

Press the temperature setting button (refrigerator compartment) repeatedly until the temperature display (refrigerator compartment) shows the required temperature.

Automatic Super freezing

With automatic Super freezing, the freezer compartment cools down to a much lower temperature than in normal mode. This freezes food more quickly.
The automatic Super freezing switches on if you place fresh food in the bottom frozen food container, starting from the left-hand side.
If the automatic Super freezing is switched on, (Freezer compartment) lights up and increased noises may occur.

After operation, the appliance switches from automatic Super freezing to normal operation.

Cancelling automatic Super freezing

Press the temperature setting button (freezer compartment) repeatedly until the temperature display (freezer compartment) shows
the required temperature.

Manual Super freezing

With Super freezing, the freezer compartment cools as cold as possible.
Switch on Super freezing four to six hours before placing food weighing 2 kg or more into the freezer compartment.
In order to utilize the freezer capacity, use Super freezing.
→ “Prerequisites for freezing capacity”, Page 21
Note: When Super freezing is switched on, increased noise may occur.

Switching on manual Super freezing

Press the temperature setting button (freezer compartment) repeatedly until (Freezer compartment) lights up.

Note: After approx. 60 hours, the appliance switches to normal operation.

Switching off manual Super freezing

Press the temperature setting button (freezer compartment) repeatedly until the temperature display (freezer compartment) shows the required temperature.

Energy-saving mode

You can set the appliance to save energy with the energy-saving mode.
The appliance automatically sets the temperatures.

Refrigerator compartment 8 °C

Freezer compartment −16 °C

Switching on energy-saving mode

▶ Press the temperature setting button repeatedly until lights up.

Switching off energy-saving mode

▶ Press the temperature setting button repeatedly until the temperature display shows the required temperature

Alarm

Door alarm

If the appliance door is open for a while, the door alarm switches on.
A warning tone sounds and lights up.

Switching off the door alarm

Close the appliance door.

•  The warning tone is switched off.

Temperature alarm

If the freezer compartment becomes too warm, the temperature alarm is switched on.
A warning tone sounds and alarm flashes.

CAUTION

Risk of harm to health!

During the thawing process, bacteria may multiply and spoil the frozen food.

Do not refreeze food after it has been defrosted or started to defrost.
Refreeze food only after cooking.
These items should no longer be stored for the maximum storage period.

The temperature alarm can be switched on in the following cases:

The appliance is switched on. Do not store any food until the appliance has reached the set temperature.
Large quantities of fresh food are being placed inside. Switch on Super freezing before placing large quantities of food in the appliance.
The freezer compartment door is open for too long.

Check whether the frozen food has defrosted or thawed.

Switching off the temperature alarm

Press the temperature setting button (freezer compartment).

• The warning tone is switched off.

Refrigerator compartment

You can keep meat, sausage, fish, dairy products, eggs, prepared meals and pastries in the refrigerator compartment.

The temperature can be set from 2 °C to 8 °C.
The refrigerator compartment can also be used to store highly perishable foods in the short to medium term. The lower the selected temperature, the longer the food remains fresh.

Tips for storing food in the refrigerator compartment

Only store food when fresh and undamaged.
Store food covered or in air-tight packaging.
To avoid impeding the circulation of air and to prevent food from freezing, do not place food in front of the inner ventilation openings or in direct contact with the back wall.
Allow hot food and drinks to cool down first before placing in the appliance.
Observe the best-before date or use-by date specified by the manufacturer.

Chill zones in the refrigerator compartment

The air circulation in the refrigerator compartment creates different chill zones.
Coldest zone
The coldest zone is in the storage container.
Tip: Store highly perishable food such as fish, sausages and meat in the coldest zone.

Warmest zone
The warmest zone is at the very top of the door.
Tip: Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.

Freezer compartment

You can store frozen food, freeze food and make ice cubes in the freezer compartment.

The temperature can be set from −16 °C to −24 °C.
Long-term storage of food should be at –18 °C or lower.
The freezer compartment can be used to store perishable food long term. The low temperatures slow down or stop the spoilage.

Freezing capacity

The freezing capacity indicates the quantity of food that can be frozen right through to the centre within a specific period of time. Information on freezing capacity can
be found on the rating plate. → Fig. 1 / 6

Prerequisites for freezing capacity

1.  Approx. 24 hours before placing fresh food in the appliance, switch on Super freezing.
   → “Switching on manual Super
   freezing”, Page 19

2.  Place food in the bottom frozen food container first.

Fully utilizing the freezer compartment volume

Learn how to store the maximum amount of frozen food in the freezer compartment.

1.  Remove all fittings from the freezer compartment. → Page 24
2.  Store food directly on the shelves and on the floor of the freezer compartment.

Tips for storing food in the freezer compartment

Store food in air-tight packaging.
Do not bring food which is to be frozen into contact with frozen food.
 Place the food over the whole area of the frozen food containers.
To ensure that the air can circulate freely in the appliance, push the frozen food containers in as far as they will go.

Tips for freezing fresh food

Freeze fresh and undamaged food only.
Freeze food in portions.
Cooked food is more suitable than food that can be eaten raw.
Vegetables: Wash, chop up and blanch before freezing.
Fruit: Wash, pit and perhaps peel, possibly add sugar or ascorbic acid solution.
Food that is suitable for freezing includes baked items, fish and seafood, meat, game, poultry, eggs without shells, cheese, butter and quark, ready meals and leftovers.
Food that is unsuitable for freezing includes lettuce, radishes, eggs in shells, grapes, raw apples and pears, yoghurt, sour cream, crème fraiche and mayonnaise.

Packing frozen food
If you select suitable packaging material and the correct type of packaging, you can determine the product
quality and prevent freezer burn.

1.  Place the food in the packaging.
2.  Squeeze out the air.
3.  Pack food airtight to prevent it from losing flavor and drying out.
4.  Label the packaging with the contents and the date of freezing.

Shelf life of frozen food at −18 °C

Fish, sausages, prepared meals and baked goods

Poultry, meat

| up to 6 months

up to 8 months

Vegetables, fruit| up to 12 months

The imprinted freezer calendar indicates the maximum storage duration in months at a constant temperature of –18 °C.

Defrosting methods for frozen food

CAUTION

Risk of harm to health!

During the thawing process, bacteria may multiply and spoil the frozen food.
Do not refreeze food after it has been defrosted or started to defrost.
Refreeze food only after cooking.
These items should no longer be stored for the maximum storage period.

 Defrost animal-based food, such as fish, meat, cheese, quark, in the refrigerator compartment.

Defrost bread at room temperature.

Prepare food for immediate consumption in the microwave, in the oven or on the hob.

Defrosting

Defrosting in the refrigerator compartment

The refrigerator compartment in your appliance defrosts automatically.

Defrosting in the freezer compartment

The fully automatic No Frost system ensures that the freezer compartment remains frost-free. Defrosting is not required.

Cleaning and servicing

To keep your appliance working efficiently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inaccessible points. Cleaning by customer service can give rise to costs.

Preparing the appliance for cleaning

1.  Disconnect the appliance from the power supply.
   Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.

2.  Take out all of the food and store it in a cool place.
   Place ice packs (if available) onto the food.

3.  Remove all fittings and accessories from the appliance.
   → Page 24

Cleaning the appliance

WARNING

Risk of electric shock!

An ingress of moisture can cause an electric shock.

Do not use steam- or high-pressure cleaners to clean the appliance.
Liquid in the lighting, controls or inner ventilation openings can be dangerous.
The rinsing water must not drip into the lighting, controls or inner ventilation openings.

ATTENTION!

Unsuitable cleaning products may damage the surfaces of the appliance.

Do not use hard scouring pads or cleaning sponges.
Do not use harsh or abrasive detergents.
Do not use cleaning products with a high alcohol content.
If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or dis colour.
Never clean fittings and accessory in the dishwasher.

1.  Prepare the appliance for cleaning.
   → Page 23

2.  Clean the appliance, the fittings, the accessories and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing-up liquid.

3.  Dry thoroughly with a soft, dry cloth.

4.  Insert the fittings.

5.  Electrically connect the appliance.
   → Page 15

6.  Putting the food into the appliance.

Removing the fittings

If you want to clean the fittings thoroughly, remove these from your appliance.

Removing the shelf
▶ Pull out, life and remove the shelf.
→ Fig. 5

Removing door rack
▶ Lift the door rack and remove it.
→ Fig. 6

Removing the storage container
1. Pull out the storage container as far as it will go.
2. Lift the storage container at the front and remove it .
→ Fig. 7

Removing the fruit and vegetable container
1. Pull out the fruit and vegetable container as far as it will go.
2. Lift the fruit and vegetable container at the front and remove it → Fig. 8

Removing the frozen food container
1. Take out the frozen food container as far as it will go.
2. Lift the frozen food container at the front and remove it → Fig. 9

Removing the front of the container
You can remove the front of the fruit and vegetable container to facilitate cleaning.

Press in the snap-in hooks on the side of the container and remove the front from the container in a turning motion → Fig. 10

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING
Risk of electric shock!

Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

mode is switched on.

Press and hold the temperature setting button (refrigerator compartment) for 9 to 11 seconds until an audible signal sounds.

The LED lighting does not work.| Different causes are possible.

Call customer service. The customer service number can be found in the enclosed customer service directory.

Side panels of the appliance are warm.| Not a fault. The side panels contain pipes which heat up during the cooling process. Units touching the appliance will not be damaged by the heat. No action required.
A warning signal sounds and flashes.| Different causes are possible.

Press the temperature setting button (freezer compartment).

The alarm is switched off.

The appliance door is open.

Close the appliance door.

External ventilation openings are covered up.

Remove any obstructions from in front of the external ventilation openings.

Larger quantities of fresh food have been put in.

Do not exceed the max. freezing capacity. → “Freezing capacity”, Page 21

The set temperature is not reached. Fully automatic defrosting no longer works| The freezer compartment door was open for a long time. The evaporator (refrigeration unit) in the no Frost system is heavily iced up. Requirement: Store the frozen food well insulated in a cool place.

1. Switch off the appliance. → Page 18

2. Disconnect the appliance from the mains. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.

3. Move the appliance away from the wall.

4. Leave the appliance door open.  After approx. 20 minutes, the condensation starts toa run into the evaporation pan at the rear of the appliance. → Fig. 11

5. To prevent the evaporation pan from overflowing, mop up the condensation water with a sponge. The evaporator is defrosted if no more condensation water runs into the evaporation pan. 6. Clean the interior of the appliance. → Page 23

7. Switch the appliance back on. → Page 17

The temperature differs greatly from the setting.| Differs greatly from the possible.

1. Switch off the appliance. → Page 18

2. Switch the appliance back on after five minutes. → Page 17 – If the temperature is too warm, check the temperature again after a couple of hours. – If the temperature is too cold, check the temperature again on the following day.

Condensation accumulates on the surface of the appliance and on the shelves in side.| The water contained in warm and humid air

condenses on the colder surfaces of the appliance. 1. Wipe away the water with a soft, dry cloth.

2. Open the appliance as briefly as possible.

3. Ensure that the appliance is always closed properly.

The appliance hums, bubbles, buzzes, gargles, clicks or crackles| Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes. The motor, switches or solenoid valves are switching on or off. Automatic defrosting is running. No action required.
The appliance makes noises.| The appliance is not level.

Align the appliance using a spirit level and the screw feet.

The appliance is not free-standing.

Observe the minimum clearances for the appliance

Fittings wobble or stick.

Check the removable fittings and, if required, replace these.

Bottles or containers are touching.

Move the bottles or containers away from each other.

Super freezing is switched on. No action required.

Power failure

During a power failure, the temperature in the appliance rises; this reduces the storage time and the quality of the frozen food.

On the website for your appliance, the technical data provides you with the storage times for frozen food in the event of a fault.

Notes

Open the appliance as little as possible during a power failure and do not place any other food in the appliance.
Check the quality of the food immediately after a power failure.

•  Dispose of any frozen food that has defrosted and is hotter than
  5 °C.

•  Cook or fry slightly thawed frozen food, and then either consume it or freeze it again.

Storage and disposal

Taking the appliance out of operation

1.  Disconnect the appliance from the power supply.
   Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.

2.  Remove all of the food.

3.  Clean the appliance. → Page 23

4.  To guarantee the ventilation inside the appliance, leave the appliance open.

Disposing of old appliance

Valuable raw materials can be reused by recycling.

WARNING
Risk of harm to health!

Children can lock themselves in the appliance, thereby putting their lives at risk.

Leave shelves and containers inside the appliance to prevent children from climbing in.
Keep children away from the redundant appliance.

WARNING
Risk of fire!

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.

Do not damage the tubes of the refrigerant circuit or the insulation.

1.  Unplug the appliance from the mains.
2.  Cut through the power cord.
3.  Dispose of the appliance in an environmentally friendly manner.

Information about current disposal methods are available from your specialist dealer or local authority.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Service

Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area.

Note: Under the terms of the manufacturer’s warranty applicable to the location, the use of Customer Service is free of charge. The minimum duration of the warranty (manufacturer’s warranty for private consumers) in  the European Economic Area is 2 years according to the terms of warranty applicable to the location. The terms of warranty do not affect other rights or claims held by yourself under local legislation.

Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website.

If you contact Customer Service, you will require the product number ( E N r .) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.

Product number (E-Nr.) and production number (FD)

You can find the product number (E-Nr.) and the production number (FD) on the appliance’s rating plate. → Fig. 1 / 6
Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

Technical data

Refrigerant, cubic capacity and further technical specifications can be found on the rating plate. → Fig. 1 / 6

This product contains a light source from energy efficiency class G. The light source is available as a spare part and should only be replaced by trained specialist staff.

You can find more information about your model online at https://eprel.ec.europa.eu . This web address is linked to the official EU
EPREL product database. Please then follow the instructions on searching for the model. The model identifier is made up of the characters before the slash in the product
number (E-Nr.) on the rating plate. Alternatively, you can also find the model identifier in the first line of the EU energy label.

Thank you for buying a
Bosch Home Appliance!

Register your new device on My Bosch now and profit directly from:

• Expert tips & tricks for your appliance
• Warranty extension options
• Discounts for accessories & spare-parts
• Digital manual and all appliance data at hand
• Easy access to Bosch Home Appliances Service

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Looking for help?
You’ll find it here.

Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts.
Find out everything about the many ways Bosch can support you: www.bosch- home.com/service
Contact data of all countries are listed in the attached service directory.

BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
www.bosch-home.com

Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom

A Bosch Company

9001791634 (030314)

References

• Home Appliances Global Website | Bosch
• Home Appliances Global Website | Bosch
• Welcome to MyBosch

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