SUNDIRECT TH400 Towel Heater with Smartphone User Manual

TH400 | TH600-PRO
Installation & Operation Instructions

TH400 Towel Heater with Smartphone

Read the installation and operating instructions completely before starting any installation works and save the instructions for later use.
DESCRIPTION OF THE SYMBOLS
Before using this heater, please refer to the corresponding section in this instruction manual.
In accordance with European directives applicable to this product.
WARNING: In order to avoid the heater overheating, do not cover it.
The crossed-out wheeled bin symbol indicates that the item should be disposed of separately from household waste. The item should be handed in for recycling in accordance with local environmental regulations for waste disposal. By separating a marked item from household waste, you will help reduce the volume of waste sent to incinerators or land-fills and minimise any potential negative impact on human health and the environment.

Safety instructions

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
1.1 Product related safety warnings

• Do NOT cover the heater with anything. Covering may cause overheating and can result in fire.
• Prolonged contact may cause injuries or burns.
• This heater is designed to be wall mounting, please don’t mount them on the ceiling.
• This heater can be easily operated using your smartphone, via the same WIFI, via a different WIFI or via a 3G or 4G mobile network. This makes it possible to operate your heater remotely, without your direct supervision. However, please make sure that all safety precautions stated in this manual must be taken even with remote operation.

1.2 Dangers for children and persons with limited abilities

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• Children of less than 3 years should be kept away unless continuously supervised.
• hildren aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance
• CAUTION — Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Do NOT operate the heater in small rooms when occupied by people not capable of leaving the room by themselves. Keep out of reach of children and disabled persons.
• Keep away babies and children from all packaging material such as plastic bags to avoid danger of suffocation.

1.3 Electric safety directions

• When installing, repairing or servicing the heater it must be turned off and disconnected from power. Before installation please check if the heater is free of damages.
• If the heater or the power cord is damaged in any form do NOT use the heater and contact your Sundirect dealer for repair or replacement. Repairs, maintenance or any changes must be carried out by an authorized Sundirect dealer.
• DO NOT attempt to repair the heater by yourself, this will void your warranty.
• If the heater has been dropped do NOT operate it and contact your Sundirect dealer to make sure it is free of any damages.
• This heater is designed to operate at 230V, 50Hz AC. If your supply mains do not comply with this, do NOT use the heater.
• the heater must not be located immediately below a socket-outlet
• WARNING: The glass heater must not be used if the glass surface is damaged.
• WARNING: Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.

How to care for your Sundirect heater

2.1 Cleaning
Always unplug your heater and let it cool down completely before cleaning. Never dip into water and never splash water on it. Clean the heater with a soft damp cloth. Use a soft cloth and glass cleaner. Never use a wet cloth and make sure to dry the heater when clean with a dry cloth. Do not use any abrasive materials, solvents or harsh cleaning sponges as this could cause scratches or other irreparable damage. Before operating the heater again it must be completely dry.
2.2 Using/Working
Do not cover your heater with a picture foil and do not paint or print on the heater yourself. This might cause damage to the heating element and will void your warranty.
If you notice any noise, smells, visible changes or exceptionally high temperatures please discontinue use and contact an authorised Sundirect dealer.
2.3 Repair
Repairs must be carried out by authorised Sundirect dealers or by Sundirect directly. If you attempt to alter the product or to proceed with any repairs yourself it will void your warranty.
2.4 Disposal
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

Mounting Installation

Note: The kit supplied in the package is designed for mounting vertically on a solid wall. If mounted onto other types of walls, you will need appropriate fixings (not supplied). Please make sure the wall is safe to mount.  We highly recommend to have the panel installed by a qualified electrician or installer authorized by Sundirect. The heater must be at least 20 cm removed from all objects, walls, etc.; the distance to the floor must be at least 20 cm.

Step 1. Mark the position of the holes according to the mounting bracket supplied in the package.
Step 2. Drill holes using a 8mm drill.
Step 3. Insert the dowels into the holes.
Step 4. Tight the mounting bracket on the wall.
Step 5. Mount the towel rail on the panel.
Step 6. Mount the panel on the bracket and move two directions, and tight the wall spacer to make the panel securely mounted.

Operation

4.1 General introduction of the smart control
The TH400/TH600-PRO has an integrated WiFi touchscreen control box, meaning there is no other additional thermostat needed to control the heater. The panel can either be controlled manually using the manual control touchscreen on the right bottom of the glass surface or can be operated via smartphone. Once the heater has been connected to the App, the App will take over control together with the control box. In case your home internet network is not working, it is still possible to operate the heater via touchscreen, just power off the heater and power on again after a few seconds, once the heater is reconnected to the WiFi, the heater will reconnect to the smartphone automatically.
4.2 Touchscreen description

4.3 Manual control
Activate the Power switch, the screen will show the current room temperature reading, adjust your desired room temperature by pressing the “-” or “+” button.
To set up the timer manually, you can press the Timer button, and the screen will show “1H”meaning the heater will operate on the countdown timer and will power off after1 hour. Press again to shift to “2H”, then “3H” and so on (up to 24 hours).
Long press the “+” button for 3 seconds to turn on/off the heater via touchscreen.
4.4 Bypass mode
Press “-“ and “+” together to activate the bypass mode. The screen will show “BP”. Under bypass mode the heater will be connected directly to the electricity. Press “-” and “+” together again to deactivate the bypass function.
4.5 Wi-Fi and APP operation
4.5.1 How to download the Sundirect Smart APP
Scan the QR code bellow to start the procedure to download the APP, or you can download the APP “Sundirect Smart” from the Appstore or Google Playstore, open the APP and register with your phone number or Email address.

https://smartapp.tuya.com/sundirect

4.5.2 Connect to WiFi

Step1: Activate the Power switch, the WiFi indicator will start to flash rapidly, open the APP on your smartphone and add your device.
Step2: Enter the Wi-Fi password of your home network. Please make sure your home WiFi is working and keep the heater and smartphone as close as possible to the WiFI router.
Notice: The APP only works with 2.4GHz Wifi channel.
Step3: Wait till the connecting status shows 100% to finish the process.
If the connection fails for any reason, please try again and repeat the procedure. Sometimes failures are caused by network errors or packet losses using a WiFi.
If you still fail to establish a connection, please power off the heater and power it back on again after a few seconds. Long press the “Timer” button on the touch screen for 5 seconds until the Wifi indicator is flashing slowly and repeat the connection process.
4.5.3 Disconnect the WiFi
If you would like to disconnect the WiFi of your current heater, long press the “Timer” button on the touchscreen for 8 seconds until the WiFi indicator starts to flash again.  ow the heater is operating
manually without WiFi.
4.5.4 WiFi function on/off
Long press the “-” button for 10 seconds to turn off the Wifi function of this heater. The WiFi signal on the screen will disappear, long press the “-” button again to turn it back on.

Technical Specifications

Panels covered by these instructions are listed in the table below.

Warranty

Sundirect offers a 5-year manufacturing warranty on TH400/TH600-Pro.
You can find the serial number on the back side of the heater as well as the last page of this user manual. Please always keep this manual in case of future warranty claims.
Within the warranty period from date of purchase, Sundirect will repair or replace your heater where the fault is due to defects in workmanship or materials. Please contact your local Sundirect dealer in the event of a warranty claim and return the heater together with proof of purchase.
The warranty covers the repair or replacement of the heater only and Sundirect shall not be liable for any other occurring costs such as installation cost or any other consequential losses however incurred. Please note that tampering with or opening the heater in any way will void your warranty.
The removal of the serial number on the back of the heater will also void this warranty. All labels on the back of the heater shall not be removed.
Any damages to the heater caused by the user are not covered by this warranty. This includes scratches on the surface. Sundirect is not responsible for any damages, losses or injuries due to ingress of water or moisture, accidental damage, mishandling, external impact, repairs or adjustment by unauthorized persons or failure to follow the correct safety, maintenance and installation precautions stated in this manual.
ErP
Information requirement for the electric local space heaters
Models: TH400/TH600-PRO

only(Select one)
Nominal heat output| Pnom| 0.4-0.6| kW| manual heat charge control, with integrated thermostat| No
Minimum heat output(indicative)| Pmin| 0,0| kW| manual heat charge control with room and/or outdoor temperature feedback| No
Auxiliary electricity consumption| fan assisted heat output| No
At nominal heat output| elmax| 0.4-0.6| kW| Type of heat output/room temperature control(select one)|
At minmum heat output| elmin| 0,0| kW| Single stage heat output and no room temperature control| No
In Standby  mode| elSB| 0.001| kW| two or more manual stages, no room temperature control| No
| | | | with mechanic thermostat room temperature control| No
| | | | with electronic room temperature control| No
| | | | electronic room temperature control plus day timer| No
| | | | electronic room temperature control plus week timer| Yes
| | | | Other control options(multiple selection possible)|
| | | | room temperature control, with presence detection| No
| | | | room temperature control, with open window detection| No
| | | | with distance control option| Yes
| | | | with adaptive start| No
| | | | with working time limitation| No
| | | | with black bulb sensor| No
Contact details: Sundirect Technology Ltd.
No.90, Zonger Road, Tianfeng Village, Yiqiao
Xiaoshan district 311256 Hangzhou, China

Serial number of this Sundirect infrared heater is: …………

Sundirect Technology Ltd.
No.90, Zonger Road, Tianfeng Village, Yiqiao
Xiaoshan district 311256 Hangzhou, China
Sundirect Logistics Europe
Hofbauer GmbH
Zimmeterweg 4, 6020 Innsbruck
Austria / Europe
info@sundirect-heater.com
www.sundirect-heater.com
© 2021 Sundirect Technology Ltd.

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