Nordfolk Electric Fireplace User Manual

June 8, 2024
Nordfolk

Nordfolk Electric Fireplace AC 220-240V 50Hz 1400-1600W
NORDFOLK ELECTRIC FIREPLACE

WARNING:
Read and understand this entire owner’s manual, including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric shock, or serious personal injury.
CAUTION:
Keep this owner’s manual for future reference. If you sell or give this product away, make sure this manual accompanies this product.

IMPORTANT SAFETY INFORMATION!

WARNING
When using electrical appliances basic precautions should always be followed to reduce the risk of fire, electric shock and injury to persons,  including the following:

  • Read all instructions before using this heater.
  • This heater is hot when in use. To avoid burning, do not touch hot surface. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 1 m from the front of the heater and keep them away from the sides and rear. In order to avoid  overheating, do not cover the heater.
  • Extreme caution is necessary when any heater is used near children or the infirm and whenever the heater is left operating and unattended.
  • Always unplug heater when not in use.
  • Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped damaged in any manner, return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
  • Indoor use only, do not use outdoors.
  • This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
  • Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tipped over.
  • To disconnect heater, turn controls to off, then remove plug from outlet.
  • Do not inset or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
  • To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings many become blocked.
  • A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, or flammable liquids are used or stored.
  • Use this heater only as describes in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
  • DANGER-HIGH Temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct the front of this heater.
  • Replacement of the lamps should be done only while the heater is disconnected from the supply circuit.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
  • CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

Preparation

This product includes a GLASS panel! Always use extreme caution when handling glass. Failure to do so could result in personal injury or property damage.
Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Parts and assembly steps are grouped for free-standing or wall- hanging use. Check the parts list to make sure nothing is missing. Dispose of packaging materials properly. Please recycle whenever possible.
You will need the following tools (not included): Phillips screwdriver; stud finder; level; tape measure; electric drill; 1/4” wood drill bit, hammer

Parts and Hardware

A – Fireplace ( 1 )
NORDFOLK ELECTRIC FIREPLACE
B – Wood Screws ( 6)

C – Drywall anchors (6 )
Drywall anchor
RC – Remote Control (1)
Remote Control \(
D – Crystals (1)
Crystals
Drift log Piece(1)
Drift log Piece
ST4*12(2)
Screw
E- Wall Bracket (Fixed on the back of the fireplace box (1)
Wall Bracket

Installation and Assembly

Rear View of Fireplace
Rear View of Fireplace
Step 1. Find a safe location.
Minimum clearance on each side: 19.7” (50 cm).
Minimum clearance below: 19.7” (50 cm).
Minimum clearance above: 39.4” (100 cm).
Minimum clearance from the front and sides: 19.7” (50 cm).
Choose a location near an outlet so an extension cord is not required.
DO NOT position the unit directly below a power outlet.
See Safety Information for warnings about safe placement, safe installation, and proper use of this product.

ALWAYS unplug this fireplace fireplace before assembly or cleaning, or before relocating. Failure to do so could result in electric shock, fire, or personal injury.

Bulit-in Installation

STEP 1. Remove the front glass screw counterclockwise with a screwdriver. Figure(A)
Bulit-in Installation Instruction

STEP 2. Take the glass outwards. Figure (B)
Bulit-in Installation

STEP 3. Place the crystal glass and drift log pieces in the designed slot. Figure (C)
Bulit-in Installation

STEP 4.

  1. Install the Drywall anchors on the wall
  2. Fix the wall bracket with screws in the Drywall anchors
  3. With the wall mounting bracket installed have two people lift the appliance up and insert the two hooks on the bracket into the two slots on the back of the appliance. Figure ( D )
    Bulit-in Installation

STEP 5. After the above steps, the wooden box and the wall bracket will be screwed together. Figure(E)
Bulit-in Installation

Operation

Read and understand this entire owner’s manual, including all safety information , before plugging in or using this product. Failure to do so could result in electric shock, fire, serious injury, or death.

Power
Plug the power cord into a 220~240 Volt 10 Amp grounded outlet (see IMPORTANT SAFETY INFORMATION. Make sure the outlet is in good condition and that the plug is not loose. NEVER exceed the maximum amperage for the circuit. DO NOT plug other appliances into the same circuit.

Methods of Operation
This electric fireplace can be operated by the TOUCH PANEL, located on the right side panel of the fireplace (see figure below), or by the battery- powered REMOTE CONTROL.
The operation and functions of the two methods are the same. Before operating, please review the IMPORTANT SAFETY INFORMATION , and heed all warnings.
Remote Control

Remote Control & Control Panel Operation

POWER BUTTON

ON: Enables control panel functions and remote control. Turns on flame effect.
OFF: Disables control panel functions and remote control. Turns off flame effect.

1. Press once. Indicator light turns on. Power turns on. All functions enabled.
2. Press again. Flame effect turns off. Unit goes to standby. All functions turn off.

Timer Button TIMER BUTTON

Controls timer settings to turn off fireplace at selected time.
Settings range from 0.5 hours to 7.5 hours.

1. Press once. Indicator light turns on. Timer is set to 0.5 hours.
2. Press again until desired setting is reached. Indicator lights show setting.

Flame button FLAME BUTTON

Makes flame effect dimmer and brighter.
NOTE: Flame effect stays on until power button is turned off. Flame effect must be on for fireplace to turn on.
1. Press once. Flame brightness effect gets changing.
2. Press again until desired setting is reached.

color button COLOR BUTTON

Makes the color flame effect changing.
NOTE: color effect stays on until power button is turned off. Color flame effect must be on for fireplace to turn on.
1. Press once. Flame color effect gets changing.
2. Press again until desired setting is reached. total 3 colors.

heater button HEATER BUTTON

Turns heater on and off.
NOTE: The heater only works when the flame effect is on. If the flame effect is off, the heater will not turn on.
NOTE: To prevent overheating, the heater blows cool air for 10 seconds

Temp button TEMP BUTTON

1. Press once: Touch panel indicator becomes active.
2. Press again until desired setting is reached. Digital display shows setting circles as bellows.

temp button table

NOTE: Press the button for 5 seconds to switch between °C and °F

LED BUTTON 1

LED Ember light button ( 1 ): Makes the color on bottom effect changing.
NOTE: Ember color effect stays on until power button is turned off.
1. Press once. Ember color effect gets changing.
2. Press again. until desired setting is reached, in total 10 colors recycling.

LED BUTTON 2

LED Bottom light button ( 2 ): Makes the color on bottom effect changing /flash changing automatically.
NOTE: Ember color effect stays on until power button is turned off.
1. Press once. Ember color effect gets changing automatically.
2. Press again. Ember color effect gets with flash changing automatically

Remote Control Operation

Remote control

power button POWER BUTTON

ON: Enables control panel functions and remote control. Turns on flame effect.
OFF: Disables control panel functions and remote control. Turns off flame effect.
1. Press once. Indicator light turns on. Power turns on. All functions enabled.
2. Press again. Flame effect turns off. Power and all functions turn off.

color button COLOR BUTTON

COLOR button: Makes the color flame effect changing.
NOTE: color effect stays on until power button is turned off. Color flame effect must be on for heater to turn on.
3. Press once. Indicator light turns on. Flame color effect gets changing.
4. Press again until desired setting is reached. Display window shows setting.

flame button FLAME BUTTON

FLAME button: Makes flame effect dimmer and brighter.
NOTE: Flame effect stays on until power button is turned off. Flame effect must be on for heater to turn on.
1. Press once. Indicator light turns on. Flame brightness effect gets changing.
2. Press again. until desired setting is reached.

heater button HEATER BUTTON

HEATER button: Turns heater on and off.
NOTE: The heater only works when the flame effect is on. If the flame effect is off, the heater will not turn on.
NOTE: To prevent overheating, the heater blows cool air for 10 seconds before the heater turns on, and after it turns off.
1. Press once. Indicator lights up. Fan blows cool air for 10 seconds. Low heater turns on and blows warm air.
2. Press again. Indicator lights up. High heater turns on and blows hot air.
3. Press again. Heaters turn off. The fan blows cool air, then turns off.

TIMER SETTINGS ON REMOTE CONTROL

Timer: Displays current day, time, and week. Press to enter or confirm timer settings.

Settings: Press to move to next step (use with Timer button).
Press to confirm week timer.

Back: Press to clear timer settings. Press to return to the
previous step (use with Settings button).

Up and Down (use with Settings button).

LCD Screen

lcd screen

Note: The functions can only be adjusted when the
related letters or digits are flashing.
Note:Calibrate the timer to current time before the weekly settings.

TEMPERATURE BUTTON

Turns heater on and off.
NOTE: Press & Hold the button for 5 seconds, the temperature setting will switch from ℃ to ℉. Same way from ℉ to ℃。
1. Press once: Indicator lights up. Temperature goes to 18 ℃
2. Press again: until desired setting is Reached. Digital display shows setting circles as below:

temperature button

1 Set current day and time

1. Press once. When “MON” (Monday) begins flashing, use to select the current day
2. Press   When the hour digits begin flashing, use  select the current hour
3. Press again. When the minute digits begin flashing, use  to select the current minute.
4. Press again. The current time is now set.

2 Set ON/OFF time and temperature on a weekly cycle

  1. Press When “MON” begins flashing, press 3 times. When “ON” begins flashing, use to select the desired hour and minute to turn on the heater. at any time to clear the digits and shut down “ON” timer

note: The timer can only be adjusted in 30-minute increments (i.e. 00:00 – 00:30; 00:30 – 01:00, etc.)

2. Press When “OFF” begins flashing, use to select the desired hour and minute to turn off the heater. Press at any time to clear the digits and shut down “OFF” timer.
3. Press again. When “18” begins flashing, use  to select the desired temperature for Monday.

Note: If the temperature was previously set, those digits will be shown instead of “18”.

4. Press again. When “TUES” appears on the screen and “ON” begins flashing, use to select the desired hour and minute to turn on the heater for Tuesday

5. Press again. When “OFF” begins flashing, use to select the desired hour and minute to turn off the heater for Tuesday.

6. Press again. When “18” begins flashing, use to select the desired temperature for Tuesday.

7. Repeat steps 1 to 6 to set the “ON/OFF” time and temperature for Wednesday, Thursday, Friday, Saturday, and Sunday.

8.  Press or to complete programming, ensuring to aim the remote control at the receiver, located in the middle of the appliance. The appliance will “beep” once to confirm that programming has been successful.

Open window warning

If the room temperature decreases by 10 degrees within 3 minutes, the appliance will assume there is an open window nearby. In order to conserve energy, the heater will automatically switch from High Heat to Low Heat, or if the heater is already at Low Heat, it will turn off completely.
When switching from High Heat to Low Heat, the appliance will beep 3 times and the digital display will flash “88” 3 times before displaying the existing heating status.
When switching from Low Heat to Off, the appliance will beep 3 times and the digital display will flash “88” continuously. To reset the heating function, see “operating remote control” section.

NOTICE When the fireplace is first turned on, a slight odor may be present. This is normal and should not occur again unless the fireplace is not used for a long period of
time.
NOTICE To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly. Give the unit time to respond to each command.

Remote Control Battery Information

∧ This remote control uses two AAA batteries (Not Included)

  NEVER dispose of batteries in fire. Failure to observe this precaution may result in an explosion. Dispose of batteries at your local hazardous material processing center.

Care and Maintenance

Cleaning

ALWAYS turn the fireplace OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.

  NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.

Metal:

  • Buff using a soft cloth, slightly dampened with a citrus oil-based product.
  • DO NOT use brass polish or household cleaners as these products will damage the metal trim.

Glass:

  • Use a good quality glass cleaner sprayed onto the cloth or towel. Dry thoroughly with a paper
    towel or lint-free cloth.

  • NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.

Vents:

  • Use a vacuum or duster to remove dust and dirt from the fireplace and vent areas.

Plastic:

  •  Wipe gently with a slightly damp cloth and a mild solution of dish soap and warm water.
  • NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Maintenance

Risk of electric shock! DO NOT OPEN any panels ! No user-serviceable parts
inside!

ALWAYS turn the fireplace OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.

Electrical and Moving Parts:

  • The fan motors are lubricated at the factory and will not require lubrication.
  • Electrical components are integrated in the fireplace and are not serviceable by the consumer.

Storage:

  • Store fireplace in a clean dry place when not in use.

WARNING! NO SERVICING of the internal or electrical parts should be performed by the consumer. Do not service the unit yourself.

WEEE:

Meaning of crossed –out wheeled dustbin:
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact you local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food
chain, damaging your health and well-being.
When replacing old appliances with new ones, the retailer is legally obligated to take back your old appliance for disposals at least free of charge.

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