DIRECTV error code 792

June 8, 2024
DirecTV

Error 792 indicates that your receiver is searching for an Over-The-Air or Off-Air Tuner signal. This is not an issue with the DIRECTV signal, but an issue with locating a signal from a separate antenna that may be in use.

Severe Weather
This may be caused by a severe storm. If you are experiencing heavy rain, hail, or snow, please wait for it to pass. If there are no severe weather conditions in your area, proceed to the steps below.

Local Channel Connector

Are you using an Over-The-Air Local Channel Connector?

  • Disconnect the Antenna power supply -wait 10 seconds and plug it back  in
  • Disconnect the USB connector from the receiver port and reconnect it
  • Review local channel availability

AM21 or other Off-Air Antenna

Are you using an Off-Air Antenna with an H20, HR20 or HR10-250 receiver?

  • Check the cabling between the Off-Air Antenna and the receiver
  • Ensure cabling is not damaged
  • Ensure connections are tight at the antenna and the  Off-Air in port on the receiver

Is an External Off-Air Tuner (AM21) attached to your receiver?

  • Check the cabling between the Off-Air Antenna and the receiver
  • Ensure cabling is not damaged
  • Ensure connections are tight at the antenna and the  Off-Air in port on the AM21

Are DIRECTV satellite local channels available in your area?

Please review your subscribed programming. Check local channel availability here.

Antenna alignment issues:

  • Please check antennaweb.org to help determine off-air signal coverage in your area. This is a nonprofit, independent source where you can verify that you are able to get a clear over-the-air signal in your area. If the site indicates “ No OTA Signal “, you may not be able to receive off-air antenna channels.
  • Please refer to your antenna manual or manufacturer for assistance in adjusting or aligning the antenna.

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