Harmonica Warranty Information
- June 8, 2024
- Harmonica
Table of Contents
Harmonica Warranty
“Thank you for your amazing customer service. I guarantee that you have a customer for life, and I will let everyone know how great Hohner treats their customers.” — Michael K.
Hohner harmonicas and melodicas are warranted to be free from manufacturing defects and properly tuned at the time of purchase. Any instrument found to contain manufacturing defects or other noticeable imperfections will be, at Hohner’s option, repaired or replaced at no charge, providing the harmonica is shipped prepaid by the owner to the Hohner Service Center within 60 days of purchase. Proof of purchase is required.
Hohner harmonicas are not warranted against wear, accidental damage,
negligence or tampering.
First year chromatic harmonica adjustment — Chromatic harmonicas have many small parts. If your instrument develops a playing issue from the end of the warranty period through the end of the first year of ownership (60 to 365 days from purchase) a technician will adjust it for a low cost fee.
Customer Only Return Policy
Health and sanitary regulations prohibit the return of mouth blown instruments such as harmonicas and melodicas to the place of purchase for warranty, exchange or credit. Any customer owned harmonica or melodica needing warranty service, replacement or reconditioning should be sent directly by the instrument owner to the Hohner Service Center. Return instructions and service options are located in the SERVICE section of Hohner’s website at www.hohnerusa.com.
Harmonicas must not be removed from the original packaging until after consumer purchase. Once a harmonica is removed from the original packaging it is considered property of the purchaser. Purchased or used harmonicas sent to Hohner by retailers, dealers or distributors will be returned to sender in the condition received.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.
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