FORTIS MID-Drive Ladies Electric Road Bike User Guide

700C 36V MID-DRIVE LADIES ELECTRIC ROAD BIKE
(7-SPEED, 7.8AH BATTERY)
FS7MDLDBWMA

SAFETY & WARNINGS

Electric Assisted Bike Regulations
The EN 15194 EU standard or EPAC (Electric Power Assisted Cycle) conforms to the following characteristics for electric power-assisted bikes:

• Motor assistance only starts when the cyclist pedals.
• The assistance cuts out as soon as the cyclist stops pedaling.
• The assistance cuts out as soon as the speed exceeds 25km/h.

Adherence to this standard enables the use of electric bikes in the same conditions as any other bicycle, particularly on bicycle paths and bicycle- specific lanes.

Recommendation before First Ride

1. Before first use, double-check the function of all the parts of your electric bike. If you have any doubts or if you detect a problem, contact Kogan.com for  further support assistance.
2. If you lend your bicycle to a third party, give them this user guide with the bicycle and ensure that they read it before the first ride.
3. Respect local, state and national road traffic regulations.
4. For your safety, it is highly recommended that you wear a certified helmet. Ensure you are always following local helmet laws while operating the bicycle.
5. When used during heavy rain, snow, in slippery conditions or in the case of low visibility, be careful and adjust your speed.
6. At night, ensure the bicycle headlights are activated while operating.
7. Trying to repair anything that involves removing technical or electrical components is strongly advised against. If maintenance or repair is necessary, contact Kogan.com for support assistance.
8. The manufacturer declines any responsibility due to overloading or items that are not correctly attached to the baggage rack.
9. Using high pressured water jets to clean the bike is strongly advised against.
10. Check the battery level before each use. Ensure the battery is fully charged prior to first use.
11. In order to extend battery performance and lifespan, do not commence operation when the battery is only half-charged.
12. The battery life will vary depending on where you ride it (inclines will reduce power rapidly) and how you ride (assistance mode chosen). The greater the  assistance used, the more you’ll use the battery and the shorter it will last. This bike is fitted with gears; remember to use them accordingly relative to riding  conditions in order to extend battery life. The amount of weight carried will also have an impact on battery lifespan. Extreme low temperatures can also impact battery lifespan.
13. It is recommended that you charge the battery at least every 2 months when the bike is not used; during winter, for example.
14. Store the battery in a dry place after having completely recharged it. Avoid extreme temperatures (both low and high) as they can damage the battery.  Optimal operating range: -10°C to 35°C.

Cleaning and Maintenance

• Use a damp cloth with neutral detergent to clean the bike frame. Do not use any detergents or cleaning liquids liable to deteriorate the frame or components.
• Use a dedicated bicycle cleaner or hot soapy water to clean your bike and its components, such as wheels, hubs, rims, brakes and pedals. Rinse well with clean  water before use.
• Do not use high pressure water jets to clean your bike, especially on the electrical components (such as the battery), as this may result in short circuiting or  system malfunctions.
• All the components and parts of your bicycle are subject to normal wear and fatigue.
• Keep a close eye on any change in the shape or colour of a component or traces of oxidation (rust) on your bicycle. If this occurs, do not use the product until  the component has been replaced.

Warning

• Do not ride after consuming alcohol or drugs (prescribed or not), or while under the affects of medication which might make you drowsy.
• Do not ride while you feel unwell, nor after consuming alcohol or drugs. This product has the potential to endanger yourself and others if not operated responsibly.
• Pedal-assisted bicycles are not designed for 2 or more people. Do not ride carry passengers as these bicycles are not designed to carry the additional load of a  second rider.
• Do not put batteries in normal waste bins. Dispose of used batteries in a certified recycling facility.
• Do not over-lubricate; if oil contacts the wheel rim, brake pads or brake disks, this will result in loss of braking performance and an increase in stopping  distances. This could potentially cause loss of control, accidents, and injury.

Transport
It is highly recommended that you do not overload your pedal-assisted bicycle, as this may damage the electrical components or cause malfunctions, such as overheating of the battery or the motor. Do not store the battery in excessively hot or cold places.

• Maximum transport weight on the bicycle must not exceed 75kg.
• Regularly check battery brackets and mountings.
• Always wear a helmet when riding your pedal-assisted bicycle.
• If a rack is not already fitted to your bicycle, please do not attempt to fit one yourself.
• Do not carry anything on the rack that might hide lights or reflectors.

OVERVIEW

Basic overview

ASSEMBLY

Stem & Handlebar Assembly
WARNING : To prevent steering system damage and possible loss of control, the stem must be inserted enough so that the minimum insertion marks are completely covered (see Figure 1).

Remove the plastic shipping cap from the bottom of the stem; insert the stem and handlebar assembly into the fork, making sure the stem wedge is loose.
Ensure the cables are not tangled and track smoothly on either side of the stem. The stem should be pointing towards the front of the bike, aligned with the front  tire. Tighten the stem bolt with an Allen wrench (see Figure 2)

Wheel Mounting

1. Make sure the brakes are loose enough to allow the wheel to pass through the brake pads easily. If not already loose, disconnect the front brake by detaching  the cable guide from the carrier.
2. Place wheel into fork dropouts (Figure 3a)
3. Install retaining washers with raised lip pointed towards the fork and insert into the small hole of the fork blade.
4. Install axle nut and securely tighten (Figures 3a and 3b).
5. Make sure the wheel is centred between the fork blades. Spin the wheel to make sure that it is centred and clears the brake shoes. Tighten the brakes if necessary.
6. If the wheel is out of alignment you will need to true the wheel; when spinning the wheel and notice the gaps between the brake pads are not consistently the  same, the wheel needs truing. See a qualified bike technician to true wheels.

Brake Adjustment

1. After installing the front wheel, re-connect the front brake by squeezing the arms together and sliding the cable guide back into the carrier. The wheel should  not rub on the brake pads.
2. Next, squeeze the brake lever and take note of the brake pads contacting the side of the wheel. The pads should contact the rim on both sides at the same time.
3. Finally, hold the brake lever firm and try to move the bike forward. The brake should hold well enough to keep the wheel from moving.
4. Repeat these steps for the rear wheel.

Seat Assembly

1. Insert the seat stem into the frame (see Figure 5).
2. Pull the quick-release lever free and insert the seat-post to the minimal insertion marker indicated on the seat-post.
3. Insert at least to the minimal indication on the seat stem using rotary movements. You can use grease to help assembly.
4. Tighten the quick-release clamp and then fold the lever to closed position. Minimal torque specifications are 19.5Nm.

Attaching the pedals
Install the pedal marked “L” on the left crank and tighten, then install the pedal marked “R” on the right crank and tighten. Note: Damage will occur if pedals are  not correctly and firmly attached.

BEFORE FIRST USE

Recommendations and Component Control before Use
Before using your bicycle for the first time, you must check that all adjustments have been correctly made.

• Check that the front and rear brakes work, check brake pads for wear.
• Check the cables and sheaths, and that the hydraulic system functions correctly.

Wheels and Tires

• Check tires are inflated to the pressure indicated (either in Bar or Psi) on the tire sidewall.
• Check that the tires are in good condition and are free from cuts or bulges.
• Check the state of wheel rims and ensure that spokes are correctly tightened.
• Check that the wheels are correctly fitted to the bicycle, either by a quick-release system or nuts.

WARNING : If a wheel rim or spokes are damaged, immediately replace the wheel.

Steering

• Check that the handlebar and stem are correctly tightened, and that they are in line with the wheel and the fork.
• Check that the steering clamp is correctly tightened and adjusted in the right direction.

Frame and Fork

• Check that the frame shows no signs of fatigue or damage, and that the fork works correctly.

Chain

• Make sure that the chain is at the correct tension.
• Make sure that it is clean, rust free and properly oiled. Use adapted lubrication for use in extreme weather conditions.

Seat and Seat-post
Make sure that seat and seat-post are correctly tightened and positioned.

Bearings
Check that all bearings are properly adjusted and lubricate if needed. Make sure that they are not too loose or that they have seized up. Check steering bearings,  wheel bearings, pedal bearings and bottom bracket bearings.

Crank set and Pedals
Make sure that the pedals are correctly tightened and that the teeth of the crank set do not show any unusual wear.

Accessories

• Check front and rear lights; also check that horn/bell work.
• Make sure that the reflectors are not hidden.
• Check that the battery is correctly fitted and secured.
• Make sure that the rider wears a helmet.

Torque Specifications

• The handlebar is fitted to a stem. The height of some stems can be adjusted. If you must dismantle the handlebar or turn it to transport the bicycle, please make  sure that you correctly reassemble and centre the handlebars; check the position by placing your hands on the grips to find the best position. Make sure all bolts  are correctly tightened. Once handlebar and stem are assembled, make sure that the brake and derailleur sheaths are free. Recommended torque specification: 1314Nm. Recommended torque specification for the rear rack is 16Nm.
• You can adjust the angle of the stem by adjusting the bolt located under the stem using an Allen key. Once you have found the desired angle, tighten the stem to  the headset. Recommended torque specifications are 18-20Nm.
• If you remove nut fitted wheels, make sure that when you replace them you respect a minimal recommended torque specification of 30Nm for the rear wheel and 25Nm for the front wheel.

OPERATION

Presentation and Electrical Start-Up
Control buttons

Power – Turn on and off the electric bike
+ / – – Cycle through menus, Increase (+) or decrease (-) values setting values. Also used to set the level of assistance.
Mode (i) – Cycle through display of different values and functions on main screen
Walk – Increase or Decrease the brightness of display

LED display area

LCD Operation Instructions

1. Turn on/off
Long press the power button to start/shut down the system. If the LCD stands by for more than 5 minutes without any operation or riding, the system will shut  down by itself.
2. Assistant gearing adjustment
Adjust the assist gear by pressing the + or – buttons. There are 6 gears in total, including 0. The 0 gear is turned off by default, 1, 2, 3, 4, and 5 gradually increase  the boost, with level 5 as the maximum.

3. Trip, ODO, AVG, Max, CAD modes:
Press the “Mode” (i) button to switch between different display contents.

Note : In Trip mode, hold down the “+” key and “-” key at the same time to clear Trip to zero.

4. WALK mode :
Short press the “Mode” (i) button to unlock, then immediately press and hold the Walk button. When you hold down the Walk button, the E-bike will be in push power mode.

5. Settings
Global settings menu contains several submenus. To enter the Settings menu, press the “Mode” (i) button and “–“ buttons simultaneously until the settings menu  appears. Press + or – buttons to cycle forward and backward through the menu. To ex i t the settings menu, press and hold “Mode” (i) button.

5.1 “BLG” – LCD Backlight Brightness:
This feature allows you to set the backlight brightness. There are five levels of backlight brightness.

Short press the “Mode (i)” button to activate the backlight Settings. Press + or – to change the current value of the LCD backlight.
Long press Mode (i) to confirm the value of the BLG-LCD backlight.

5.2 Push-Walk Mode Speed:
Short-press the “Mode (i)” button to activate the push-walk speed setting. Press + or – buttons to change current value of walk mode speed (3-6 km/h) Long-press the “Mode (i)” button to confirm the value of Push – Walk Mode Speed.

CHARGING

Battery Mounting and Locking
Use the battery key which supplied in carton to take out the battery. Use the battery key to fix the battery. Press the power display button on the battery to check the battery volume.

Battery Charging
With the supplied charger, you can charge the battery directly whilst it is on the bike or use the key to take out the battery; the connection plug is located at the  top of the battery. Make sure that the charge plug is securely in place at all times in order to prevent humidity entering.

CLEANING & CARE

Care and Lubrication
Only use specific bicycle lubricants.

Pedals|

A few drops every 6 months on the axle.

---|---
Chain| Spray the whole surface every 6 months.
Bottom bracket| Every 6 months, please have serviced professionally.
Motor| Every year, please have serviced professionally.

Maintenance and Advice

1. Never modify your bicycle with non-certified parts.
2. Never ride in deep water.
3. Do not use for jumps or stunts (apart from downhill or endure bicycles).
4. Avoid long distance rides when it is raining.
5. Keep both hands on the handlebar.
6. Avoid sudden braking.
7. Be careful when riding in pools of water.
8. Thoroughly check the bicycle before each ride.
9. Avoid leaving your bicycle in heavy rain or snow. If you do so, wipe dry.

It is highly recommended to have your bike serviced by an authorised dealer at least once a year or every 1000km. Check your brake cables, sheaths and brake pads. Lubricate all transmission components, chain and derailleur with a suitable product.
When you reach 5000km or 100 charge cycles, a service alert will show for 4 seconds when you start the system, indicating that it is time to plan a service.

TROUBLESHOOTING

Error Code

| Meaning|

Troubleshooting

---|---|---
0 x 90| Performance – Motor output stops.
Description – Torque sensor Problem| • Backpedal
• Reboot the e-bike.
• Contact Kogan.com for support (Advice: check the  torque sensor; Replace the motor controller unit; Replace  motor controller and torque sensor)
0 x 11| Performance – Motor output stops.
Description – Torque sensor Problem| • Backpedal
• Reboot the e-bike.
• Contact Kogan.com for support (Check the torque  sensor; Replace the motor controller unit; Replace motor controller and torque sensor)
0 x 92| Performance – Locked in pedal mode.
Description – Torque sensor Problem| • Contact Kogan.com for support (Check the torque  sensor; Replace the motor controller unit; Replace motor controller and torque sensor)
0 x 15| Performance – Only report errors
Description – Speed sensor Problem| • Adjust the position of the speed sensor and magnet.
• Contact Kogan.com for support
0 x 18| Performance – Motor output stops.
Description – Torque sensor Problem| • Contact Kogan.com for support (Replace the pedal  frequency sensor)
0 x 20| Performance – Motor output is reduced.
Description – High motor Temperature| • Lower power assist gear
• Contact Kogan.com for support (Replace the motor controller unit)
0 x A1| Performance – Motor output stop.
Description – Motor overheating| • Tu r n  o f f the system and wait for the motor to cool.
• Contact Kogan.com for support (Replace the motor controller unit)
0 x 80| Performance – Motor output stop.
Description – Motor communication problem| • Turn off/on the e-bike.
• Check the connection between the meter and the motor.
• Contact Kogan.com for support (Check cable condition;  Deal tool diagnosis; Replace the motor controller unit;  Replace meter and motor controller units)

Need more information?
We hope that this user guide has given you the assistance needed for a simple set-up. For the most up-to-date guide for your product, as well as any additional  assistance you may require, head online to help.kogan.com.

References

• Kogan Help Centre

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