Audioengine Hd3 Home Music System W/ Bluetooth Aptx-Hd Manual

Audioengine Hd3

Premium Powered Desktop Speakers

Welcome to the Audioengine family and congratulations on your purchase of the Audioengine® HD3 Premium Powered Desktop Speaker System!

The Audioengine team is dedicated to bringing you the highest-quality listening experience possible and the HD3 was designed with the same attention to detail and operational simplicity as our other products.

We wish to thank our customers, distributors, and resellers for all the great feedback and inspiration to finish this product.

What’s in the box

• HD3 powered (left) speaker
• HD3 passive (right) speaker
• Magnetic speaker grills
• Speaker wire (16AWG), 2 meters (-6.5 feet)
• Power supply
• Detachable power cord
• Mini-jack audio cable, 1.5 meters (-5 feet)
• USB cable, 1.5 meters (-5 feet)
• Microfiber speaker bags
• Microfiber power supply bag
• Microfiber cable bag
• Quickstart guide

Features

• Built-in analog power amplifiers
• Wireless Bluetooth® with aptX®, extended range, and 24-bit upsampling DAC USB computer audio input
• High-performance headphone amplifier
• Dual analog inputs and variable audio output
• Hand-built cabinets and high-quality connectors
• Custom Kevlar woofers and silk tweeters
• Detachable magnetic grills

Safety Instructions

1. Please read these instructions before using this product.
2. Keep these instructions for future reference.
3. Heed all warnings on the product and in this guide.
4. Follow all instructions.
5. Do not use this apparatus near water or moisture.
6. Clean only with a dry cloth and as directed by the manufacturer.
7.  Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources, such as radiators, heat registers, stoves or other apparatus that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wider blade or third prong are provided for your safety.
10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Use only attachments or accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/appara­tus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time to prevent damage to this product.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Quick Start

1. Connect the speaker wire from the HD3 left (powered) speaker to the right (passive) speaker, observing proper polarity to each connector.

2. Connect the wireless antenna to the HD3 rear panel.

3. Verify that the volume/power knob on the front panel of the left speaker is in the OFF position by rotating the knob counterclockwise until it clicks off.

4. Connect the cable from the external power supply unit to the left speaker rear panel.

5. Connect the power cord to the other end of the power supply and plug the cord into a functioning power outlet. A light on the power supply should now be illuminated.

Wireless connection

1. Turn power on via the front panel volume/power knob. D3 will automatically go into Bluetooth “pair mode” and the Power/Pair button on the HD3 front panel should start flashing.
2. On your device (phone, tablet, laptop, etc) turn on Bluetooth and go to Bluetooth preferences.
3. Select “Audioengine HD3” to pair and connect. The Pair indicator light on the HD3 front panel should be solid.
4. Play your music and adjust volume levels for HD3 and your device.
   To add additional devices put HD3 back into pair mode by discon­necting HD3 from your device or by pressing and holding the Pair button on the HD3 front panel until the pair indicator starts flashing.
   HD3 can wirelessly connect to only one device at a time, however it will remember up to six different devices.

Wired connection

1. Connect an audio cable (mini-jack or RCA) between your device and one of the inputs on the HD3 rear panel.
2. Play music and adjust the volume on the speakers and your device to your desired listening levels.

USB audio connection

1. Connect the included USB cable between an open port on your computer and USB input on the rear panel of the left powered speaker.
2. If using Windows, the HD3 should be recognized automatically. For Mac, under System Preferences/Sound/Output, select”Audioen­gine HD3

As HD3 includes built-in power amplifiers do not connect the HD3 speaker terminals directly to the speaker outputs of a stereo receiver or amplifier.

Inputs and volume settings

Multiple sources and devices may be connected to the speakers at the same time and all inputs are open and active so it’s easy to switch between your tablet, phone, TV, or any other device.

To adjust the volume, we recommend you first set a level on HD3 and then use the volume control directly on your device to adjust the overall level. Volume settings are flexible and there is no right or wrong so feel free to experiment to find volume levels that work for you.

For setup diagrams and troubleshooting tips, go to:
https://audioengine.com/quickstart-guides

Other Features

Variable audio output

The HD3 includes a variable full-range preamp audio output so you can connect a subwoofer, other Audioengine powered speakers, or wirelessly stream music to other systems around your house using an Audioengine wireless adapter. This output is variable (adjustable) so the volume level of the output can be controlled from the HD3 front panel.

More product information

For HD3 specifications, additional setup instructions and other product information go to:
https://audioengine.com/quickstart-guides

Contact support

If you have any questions please contact our customer support team: https:! /audioengine.com/support-inquiry

Break-in period

Your HD3 speakers will sound great right out of the box and will sound even better over time. However, it’s best to give them 40 to 50 hours break-in time before doing any critical listening.

Cleaning

We don’t recommend using any solvents or cleaners on Audioengine cabinets or speakers. Just wipe down with a soft, dry cloth.

HD3 powered (left) speaker

HD3 powered (left) speaker – rear panel

Warranty Information

All Audioengine products have a 3-year Limited Warranty on parts and labor from date of purchase. The Limited Warranty applies only to Audioengine products purchased in the United States. Your warranty is automatic, so there is no need to register. For Limited Warranty coverage elsewhere, please contact the Audioengine dealer, reseller, or distributor in your country or region.

What is covered

All defective parts or faulty workmanship.

What is not covered

The Audioengine Limited Warranty does not cover damage caused by accident, misuse, abuse, neglect, excessive moisture, lightning, power surges, other acts of nature, unauthorized product modification or repairs, or failure to follow the instructions outlined in this guide.

What we will do

We will repair or replace any defective parts, at our option, within a reasonable amount of time and free of charge any time during the warranty period. After service, we will be responsible for shipping the product back to you at our expense.

What we ask from you

You will be responsible for shipping charges to Audioengine or to an authorized dealer. We recommend you keep the original shipping materials to prevent shipping damage if service is needed. Audioengine cannot be responsible for any damages incurred during shipping due to poor packing, so please pack well and make sure to insure your shipment.

How to obtain Audioengine warranty service

If you have any questions about your warranty coverage or feel you may need service, please search our online knowledge base or contact customer support:
https://audioengine.com/support-inquiry
We will do everything we can to answer your questions and resolve any issues as quickly as possible.

Exclusive remedy

This Limited Warranty is fully transferable provided the current owner furnishes the proof of purchase and that the serial number on the product is intact. THE MAXIMUM LIABILITY OF AUDIOENGINE SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL AUDIOENGINE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.

Product returns and refunds

We sincerely hope you get as much enjoyment from our products as we’ve had creating them. However, should you have an issue or are not satisfied with any Audioengine product for any reason contact the reseller where you purchased or contact us directly:
https://audioengine.com/support-inquiry

About Audioengine

Audioengine designs and builds innovative audio products with all your music in mind. Great sound, simple but elegant designs, high quality materials and truly useful features are what Audioengine is about. We sincerely hope you get as much enjoyment from our products as we’ve had creating them!

FCC Part 15 Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Information for Users on Disposal of Old Equipment [European Union]

This symbol indicates that the electrical and electronic equipment should not be disposed as general household waste at its end-of-life. Instead, the product should be handed over to the applicable collection point for the recycling in accordance with your national legislation.

By disposing of this product correctly, you will help to conserve the environment and human health that could otherwise be caused by inappropriate waste handling of this product. For more information about collection point and recycling of this product, please contact your house­hold waste disposal service or the shop where you purchased the product. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

[Other Countries outside the European Union]
If you wish to dispose of this product, please do so in accordance with applicable national legislation or other rules in your country for the treatment of old electrical and electronic equipment.

© 2016 Audioengine, LLC. All Rights Reserved.
Audioengine and Audioengine HD3 are trademarks of Audioengine.
The Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG, Inc. and are used by Audioengine under license.

The aptX® mark and logos are registered trademarks of CSR pie.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

HD3 Quick Setup

Step 1:   Connect the speaker wire from the HD3 left (powered) speaker to the right (passive) speaker.

1. Use your thumb and finger to unscrew the binding post connectors on the back of each speaker.
2. Insert each speaker wire into the holes on the side of binding post connectors, making sure to connect the positive (+) terminal on the left speaker to the positive (+) terminal on the right speaker.
3. Retighten the binding posts with your fingers.
4. Verify that only the exposed portion of the speaker wire is secured firmly in each connector.
5. Make sure that none of the speaker wire strands have come in contact with an adjoining terminal.

Step 2:  Connect the wireless antenna to the HD3 rear panel.

Step 3:  Connect the power cable to the HD3 rear panel and plug the other end into an AC power outlet.

Wireless Connection

Step 4:  Turn on the HD3 power switch located on the rear panel.  HD3 will automatically go into Bluetooth “pair mode” and the Pair button on the HD3 rear panel should start flashing.

Step 5 : On your device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.

Step 6:  Select “Audioengine HD3” to pair and connect.  The Pair indicator on the HD3 rear panel should be solid. Play your music and adjust volume levels on HD3 and your device.

Step 7:  To add additional devices put HD3 back into pair mode by disconnecting HD3 from your device or by pressing and holding the Pair button on the HD3 front panel until the pair indicator starts flashing. HD3 can wirelessly connect to only one device at a time, however it will remember up to six different devices.

Wired Connection

Step 8:  Connect one of the included audio cables to your music player (phone, tablet, computer, TV, etc) and the other end to an input on the HD3 rear panel.

Step 9:  Play your music and adjust the volume on the speakers and your device to the desired listening levels.

HD3 SETUP VIDEO

HD3 Troubleshooting Tips

The following troubleshooting tips can help diagnose and correct most concerns with the HD3. We have attempted to make this list as comprehensive as possible, so some of these may not apply to your issue, but please go through each tip.

If the power indicator on the HD3 external power supply unit is not illuminated, try these tips:

1. Make sure the AC power cord is connected to the power supply unit and to a working AC power outlet.
2. Check that the cable at the other end of the power supply is correctly connected to the rear panel of the left speaker.

If the power supply light is on but you are experiencing an audio-related issue, try these tips:

1. Verify that the volume/power control on the rear panel is not turned all the way down or powered off (we recommend setting the volume to at least the 10 o’clock position)
2. Check that the volume level of your audio source components or devices is not set to minimum volume or powered off.
3. Check speaker wire connections from the left (powered) speaker to the right (passive) speaker. Confirm this by removing the speaker wire from on each speaker and reconnecting.  Also check the speaker wire polarity by verifying that the wires are going to same terminals on both speakers.
4. Check that the cables from your audio sources to the speakers are properly connected. Confirm this by unplugging the audio cables and then reconnecting.
5. Decrease the volume of the input audio source and increase the volume of the speakers.
6. Try using different audio input sources and/or devices to see if the problem follows.
7. Try swapping your left and right speaker via the RCA left and right inputs to see if the issue remains in the same channel or follows the speaker.
8. If you are using a computer with your HD3, make sure the volume is up on your media players, internet radio, master control, device volume, etc. and the balance control is centered.

If your input source has its own EQ, please make sure the low end is at a moderate level, as having too much bass can cause distortion.

• If you are using a wireless adapter, preamp, or external DAC with these speakers, remove them (temporarily) and connect the audio input source directly to the speakers.
• Move your speakers to a different location to see if something is causing interference in the current setup.  Something as simple as a wireless internet router, cordless or mobile phone, or halogen lamp near the speakers can cause interference.

HD3 troubleshooting tips – internal USB digital-to-analog converter

Try these tips if your computer is not recognizing the speaker through your computer’s USB input or the sound through USB isn’t functioning correctly.

If you are using a Windows computer, uninstall the USB driver from your computer.  Then disconnect the USB cable to remove the HD3 from your computer and plug it back in to allow the USB driver to re-install automatically.  You can find complete instructions from Microsoft on how to reinstall a plug-and- play device under Windows here.

If you are using a Mac, try a NVRAM/PRAM reset.  This resets the system configurations for some audio and video related items and can many times help clear up problems related to audio. See Apple’s support page for information on how to do this. Also, be sure to check the App store to see if there’s a newer version of Mac OS you could be running.

HD3 troubleshooting tips – Bluetooth

1. Verify that the HD3 is connected to power and that the front volume knob is turned clockwise past the detent position (you should feel a click).  If you haven’t already, power-cycle your speakers by switching them off and back on.
2. If your HD3 is already connected to a device via Bluetooth, the Bluetooth pair light on the front panel of the left speaker will be on and solid (note that if your HD3 has been idle and not connected to a device for more than 2-5 minutes, the Pair light will automatically turn off).  Tap the Pair button and it will begin blinking (or pair to your HD3 using your source device, and the LED will go from off to on and solid).
3. Try playing audio from more than one application on your phone/tablet, or computer.
4. Check to make sure your source device (computer, tablet, phone, etc) is running the most up-to-date version of software available.
5. Try disconnecting from and forgetting the HD3 through your device’s Bluetooth settings, and re-pairing to the HD3.
6. Try using a different source device with your HD3 to see if the issue follows.  Also be sure to test your HD3 using the analog input as well.
7. If possible, try your HD3 in a different location to see if something is causing an issue in the current setup.  Something as simple as a wireless internet router, cordless or mobile phone, or halogen lamp near the speakers may be causing interference in your setup.

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