Sage Bonus VacQ User Manual

**For Brighter, Richer, Silkier Blending.***

£80 value
when you purchase the Q™, the Super Q™, the 3X Bluicer™ or the 3X Bluicer™ Pro

THE VAC Q PROMOTION 2021 FULL TERMS AND CONDITIONS

The following information on how to claim the offer forms part of these terms and conditions (“Terms and Conditions”). Participation in this ‘the Vac Q’ Promotion (“Promotion”) is deemed an acceptance of these Terms and Conditions. Claims must comply with these Terms and Conditions to be valid.

1. The promoter is BRG Appliances Limited (a company registered in England and Wales under company number 8223512 with a trading address at Sage Appliances, Studio 3.2 Power Road Studios, 114 Power Road London, W4 5PY (“Promoter” or “Sage”).

2. The Promotion commences at 12am (GMT) on March 1, 2021, and closes at 11.59pm (GMT) on March 31, 2021 (“Promotional Period”). The Promotional  Period may be extended in the sole discretion of the Promoter. Claims received after the Promotional Period will not be accepted. Notwithstanding the foregoing, Claimants must submit their Online Claim Form by 11.29pm (GMT) on April 14, 2021.

3. The promotional gift consists of contents of a free Vac Q as further described in these Terms and Conditions below (“Gift”).

4. To receive the ‘Gift’, claimants must: (a) purchase one of the Participating Products, described below at an “Authorised Retailer” of Sage during the  Promotional Period, and (b) satisfy the other eligibility and claim requirements set forth herein.

5. Limit of one (1) ‘Gift’ applies per household. ‘Gifts’ are not redeemable for cash. This promotion is only available while stocks last.

6. Claimant should verify with the retailer that it is an Authorised Retailer of Sage and participating in this Promotion prior to purchase.

7. Claims remain the property of the Promoter. Sage and its agents collect personal information in order to conduct the Promotion and may, for this purpose,  disclose such information to third parties, including, but not limited to, agents, contractors, service providers, offer suppliers and, as required, to regulatory authorities within and outside of Europe. Validity of claims is conditional on providing this information. Sage and its agents may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning a claimant. Claimants acknowledge that the information they provide will be collected by or on behalf of Sage and may be disclosed to other group companies and to third parties that help Sage deliver its products and services (including suppliers, contractors, dealers, agents and business partners)  or as required by law. These Terms and Conditions are deemed to incorporate Sage’s privacy policy and by claiming under the Promotion, each claimant accepts the terms and conditions of Sage’s privacy policy. For details see: https://www.sageappliances.com/uk/en/legal/privacy-policy.html
   Definitions

8. For the purposes of these Terms and Conditions:
   a. “Immediate Family Member” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, stepbrother, step-sister or first cousin.
   b. “Purchase” means either making full and final payment for a Participating Product during the Promotional Period or successfully and validly purchasing a Participating Product by entering a final and binding finance agreement in relation to a Participating Product during the Promotional Period. This does not include layaways unless the final layaway payment is made during the Promotional Period.
   c. “Proof of Purchase” means generally a VAT tax invoice or receipt clearly confirming a Purchase. The Proof of Purchase must clearly specify:
   i. the Participating Product that was Purchased.
   ii. the price paid for the Participating Product.
   iii. the Authorized Retailer in which the Participating Product was Purchased.
   iv. the date that the Participating Product was Purchased during the Promotional Period and prior to the claim being made.
   d. “Participating Products” for this Promotion consist of the following, new, original and not re-imported Sage Products (hereinafter, each a “Participating Product”, collectively, “Participating Products”):

e. “Authorised Retailer” means any one of the UK retail stores trading under the following trading names that is authorised by Sage to sell Participating Products and has been invited by the Promoter to participate in the Promotion. The Authorised Retailers are as follows:

www.sageappliances.com|
R E Dawsons
Ecookshop| Harrods|

Eligibility and claims

9. To be eligible to claim a Gift, each claimant must:
   a. be a resident of the UK currently living in mainland UK (Excluding Isle of Man and Northern Ireland) and with a valid postal address
   b. be aged 18 years old or over;
   c. not be an employee of the Promoter of any agency associated with this Promotion, or be an Immediate Family Member of such a person;
   d. be the Participating Product’s end-user, meaning the claimant must Purchase the Participating Product for their own use and not for commercial purposes, re-sale, re-supply, rental, hire purchase or any other indirect use;
   e. make a Purchase and retain the original Proof of Purchase in respect of that Purchase;
   f. visit and register online by April 14, 2021; follow all of the prompts and instructions, which may include asking the claimant to do any or all of the following:
   i. retain original packaging and Proof of Purchase;
   ii. visit the online claim form located at the Website https://www.sageappliances.com/uk/en/Promotions.html and provide:
   1. information, including the claimant’s full name, date of birth, telephone number, email address and residential address; name of retailer, date of purchase,  name of product and model number,
   2. a scanned copy or photograph of the Proof of Purchase, clearly showing the model number of the Participating Product that was Purchased, the date of Purchase, the price paid and the Participating Retail Store.

10. The Promoter and its associated agencies accept no responsibility for lost, stolen, late, damaged or misdirected claims. Claimants must ensure that all  personal details provided are correctly and completely before 11.30pm (GMT) on April 14, 2021.
    Validation of claims

11. The Promoter will:
    a. ensure that the Proof of Model Number provided by a claimant is valid;
    b. ensure that the Proof of Purchase submitted by each claimant is valid;
    c. once a claimant’s claim has been validated, Promoter will notify the claimant by the email address provided by the claimant to confirm that their claim was successful.

12. Items that comprise the Gift is set forth in the following table:
    Sage Branded Gift| Units
    ---|---
    the Vac Q SBL002SIL0NEU1| 1

Delivery

13. For each claimant notified of a successful claim, Promoter will endeavour to arrange the ‘Gift’ delivery within twenty (20) business days of the notification email.

14. The ‘Gift’ will be delivered to claimants by a third party agency or provider, and is subject to any delivery or processing delays.

15. There will be no delivery fee for deliveries made within the UK (Excluding Isle of Man and Northern Ireland). Change of delivery address requires thirty (30)  calendar days’ notice by contacting 0808 178 1650. If a delivery has already been dispatched before any change of delivery address is notified claimant  may not receive the delivery and Sage will not be liable for the delivery. Claimants may not delay any delivery or change any aspect of the delivery.

16. If any of the ‘Gift’ becomes unavailable for reasons beyond the Promoter’s control, the Promoter may substitute a ‘Gift’ of equal or greater value at the  Promoter’s sole discretion, subject to any written directions from the relevant authorities. Claimants will not be entitled to any additional compensation in the event that the ‘Gift’ has been substituted at equal or greater value.
    Invalid claims

17. In the event that Promoter determines in its sole discretion that a claimant has provided an invalid Proof of Model Number and/or Proof of Purchase, that  claimant will be notified via the email address  (“Notification Email”) provided by the claimant of the reason for this determination. The claimant will have  until 11:59 pm (GMT) on the fourteenth (14th) calendar day after the Notification Email is sent to provide a valid Proof of Model Number and/or Proof of  Purchase, as applicable, by contacting the Sage customer service.

18. The Promoter may invalidate a claim if a claimant fails to provide a valid Proof of Model Number and/or Proof of Purchase by the fourteenth (14th) calendar day after the Notification Email is sent.

19. The Promoter may, at any time, verify the validity of claims and claimants (including a claimant’s identity, age and place of residence, Proof of Purchase and  Proof of Model Number provided as part of a claim) and to disqualify any claimant who submits a claim that is not in accordance with these Terms and  Conditions or who tampers with the claim process. All decisions of the Promoter are final and no correspondence will be entered into. Failure by the  Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

20. Incomplete, indecipherable or illegible claims will be deemed invalid. Claimants are responsible for ensuring their correct contact email address and other  details are provided and any updated details are notified to the Promoter. The Promoter accepts no responsibility should a Claimant fail to notify the  Promoter of correct details or of a change to those details, or for otherwise providing incorrect information.
    General

21. If a Participating Product is returned, the ‘Gift’ must be returned, and the corresponding refund will be issued less the value of ‘Gift’.

22. Promotion may not be transferred, re-sold or combined with other offers, promotions or discounts and is subject to change or discontinuation without notice at any time. Offers do not apply to past orders, bulk orders, back-ordered items or out-of-stock items.

23. Any costs associated with this Promotion and making a claim is each claimant’s responsibility. All taxes (excluding GST) which may be payable as a consequence of receiving a ‘Gift’ is the sole responsibility of the claimant. All other ancillary costs including but not limited insurance, taxes (excluding GST) and any and all other expenses are the responsibility of the claimant.

24. The Promoter makes no guarantee of the availability of its web services and will not be held responsible for any interruption of service that may interfere with a claimant’s ability to participate in this Promotion.

25. Subject to these Terms and Conditions and to the maximum extent permitted by law, the Promoter (including its officers, employees and agents) excludes and disclaims all liability for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following:
    a. any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
    b. acts or omissions (including negligent acts or omissions) of the Promoter’s officers, employees or agents involved in the conduct of this Promotion;
    c. any theft, unauthorised access or third-party interference;
    d. any original Purchase documentation that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; and
    e. any tax or other financial liability incurred by a claimant.

26. By claiming the ’ Gift’ the participant agrees to these terms and conditions and further acknowledges that he/she has read and accepted the terms and conditions of participation of the Vac Q.

27. If any provision of these Terms and Conditions of Service should be invalid in whole or in part or will be, this does not affect the validity of the remaining  provisions. An ineffective provision shall be replaced by a provision which is legally possible and which and which comes closest to the invalid content. The  same applies to possible regulatory gaps.

28. The law of the country of purchasing shall apply.

29. Consumer promotion support is available at:
    0808 178 1650, Monday – Friday
    9am – 5pm GMT
    or at https://www.sageappliances.com/uk/en/support/sagesupport.html

References

• ao.com | Washing Machines, Fridge Freezers, TVs and Laptops
• Promotions Main Menu.

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