Kelvinator Window Wall ElectronicRoom Air Conditioner User Manual
- June 7, 2024
- Kelvinator
Table of Contents
- Safety precautions
- Prior to Operation
- Operating temperature
- Unit parts identification
- Operating instructions
- Operating instructions
- Operating instructions
- Operating instructions
- Maintenance
- Installation instructions
- Installation instructions
- Troubleshooting
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Window Wall (Electronic)
Room Air Conditioner
KWH22CRF, KWH22HRF
KWH27CRF, KWH27HRF
KWH39CRF, KWH39HRF
KWH52CRF, KWH52HRF
KWH60CRF, KWH60HRF
Refrigerant R32
CARE & USE
Australians love a Kelvinator
Congratulations
Congratulations and thank you for choosing our Electric your new air
conditioner a pleasure to use. Before you use the air conditioner, we
recommend that you read through the entire user manual, which provides the
description of the air conditioner and its functions. To avoid the risks that
are always present when you use an electrical appliance, it is important that
the air conditioner is installed correctly and that you read the safety
instructions carefully to avoid misuse and hazards. We recommend that you keep
this instruction booklet for future reference and pass it on to any future
owners. After unpacking the air conditioner please check it is not damaged. If
in doubt, do not use the air conditioner but contact your local Electrolux
Customer Care Centre.
environmental
tip
Information on disposal for users
• Most of the packing materials are recyclable. Please dispose of those
materials through your local recycling depot or by placing them in appropriate
collection containers.
• If you wish to discard this air conditioner, please contact your local
authorities and ask for the correct method of disposal.
• This product contains refrigerant which must be reclaimed by a licensed
refrigeration mechanic before the product can be disposed of.
refrigerant warning
This unit uses refrigerant R32 and must be disposed of by a licensed
refrigeration mechanic with knowledge of appropriate gas reclamation methods.
Do not use means to accelerate defrosting or to clean, other than those
recommended by the manufacturer. The appliance shall not be stored in a room
with continuously operating ignition sources. Do not pierce or burn.
caution
• The air conditioner is not intended for use by young children or not
intended persons without supervision.
• Young children should be supervised to ensure that they do not play with the
air conditioner.
• Contact an authorized installer for the installation of this unit.
• Contact an authorized service technician for repair or maintenance of this
unit.
• If the power cord is to be replaced, the replacement must be performed by
authorized personnel only.
• Installation work must be performed in accordance with the national wiring
standards by authorized personnel only.
Conditions of use
This appliance is designed and intended to be used in normal domestic
applications only.
Important information that may impact your Manufacturer’s Warranty
Adherence to the directions for use in this manual is extremely important for
health and safety. Failure to strictly adhere to the requirements in this
manual may result in personal injury, property damage and affect your ability
to make a claim under the Kelvinator manufacturer’s warranty provided with
your product. Products must be used, installed, and operated in accordance
with this manual. You may not be able to claim on the Kelvinator
manufacturer’s warranty in the event that your product fault is due to failure
to adhere to this manual.
Safety precautions
caution
• Contact an authorized service technician for repair or maintenance of this
unit.
• Contact a licensed installer for the installation of this unit.
• The air conditioner is not intended for use by young children or infirmed
persons without supervision.
• Young children should be supervised to ensure that they do not play with the
air conditioner.
• This air conditioner must be installed in accordance with AS/NZS 3000:2000
and your electricity suppliers’ rules.
• There are local council rules regarding maximum allowable noise levels
emitted by air conditioners.
• If the power cord is to be replaced, replacement work shall be performed by
authorized personnel only.
• Installation work must be performed in accordance with the national wiring
standards by authorized personnel only. The wrong connection can cause
overheating or fire. Inside his manual, you will find many helpful hints on
how to use and maintain your air conditioner properly. Just a little
preventative care on your part can save you a great deal of time and money
over the life of your air conditioner. You’ll find many answers to common
problems in the chart of troubleshooting tips. If you review the chart of
Troubleshooting Tips first, you may not need to call for service. Meanings of
symbols used in this manual are shown below:
warning
This symbol indicates information concerning your personal safety
caution
This symbol indicates information on how to avoid damaging the appliance
tips and information
This symbol indicates tips and information about the use of the appliance
environmental
tip
This symbol indicates tips and information about the economical and ecological
use of the appliance
This symbol indicates never
to do this
This symbol indicates always do this
| Do not use means to
accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
---|---
| Do not store the
appliance in a room with continuous operating ignition sources (for example
open flame operating the electric heater or an operating gas appliance with a
continuously lit pilot flame).
| Do not pierce or burn.
| Be aware that the refrigerant may be
odorless.
| Connect with power properly.
Otherwise, it may cause electric shock or fire due to excess heat generation.
| Do not operate or stop
the unit by switching on or off the power. It may cause electric shock or fire
due to heat generation.
| Do not damage or use an
unspecified power cord. It may cause electric shock or fire. If the power cord
is damaged, it must be replaced by the manufacturer or an authorized service
center, or a similarly qualified person in order to avoid a hazard.
| Do not modify power
cord length or share the outlet with other appliances. It may cause electric
shock or fire due to heat generation
| Do not operate with wet
hands or in damp environments. It may cause electric shock.
| Do not direct airflow
at room occupants only. This could damage your health.
| Always ensure effective earthing. No
earthing may cause electric shock.
| Do not allow water to
run into electric parts. It may cause the failure of the machine or electric
shock.
| Always install a circuit breaker and
a dedicated power circuit. No installation may cause fire and electric shock
| Disconnect the power if strange
sounds, smells, or smoke comes from the unit. It may cause fire and electric
shock.
| Do not use the socket
if it is loose or damaged. It may cause fire and electric shock.
| Do not open the unit
during operation. It may cause electric shock
| Keep firearms away. It may cause a
fire
Do not use the power cord close to the heating appliances may cause fire and
electric shock.
| Do not use the power
cord near flammable gas or combustibles, such as gasoline, benzene, thinner,
etc. It may cause an explosion or fire.
| Ventilate the room before operating
the air conditioner if there is gas leakage from another appliance. It may
cause explosion, fire, and burns.
| Do not disassemble or
modify the unit. It may cause failure and electric shock.
caution
| When the air filter is
to be removed, do not touch the metal parts of the unit. It may cause an
injury.
---|---
| Do not clean the air
conditioner with water. Water may enter the unit and degrade the insulation.
It may cause an electric shock.
| Ventilate the room well when used
together with a stove, etc. An oxygen shortage may occur.
| Do not put a pet or
house plant where it will be exposed to direct airflow. This could injure the
pet or plant.
| Do not use it for
special purposes. Do not use this air conditioner to preserve precision
devices, food, pets, plants, and art objects. It may cause deterioration of
quality, etc
| Stop operation and close the window
in a storm or hurricane. Operation with windows opened may cause wetting of
indoor and soaking of household furniture.
| Hold the plug by the
head of the power plug when taking it out. It may cause electric shock and
damage.
| Turn off the main power switch when
not using the unit for a long time. It may cause the failure of the product or
fire.
| Do not place obstacles
around air-inlets or inside of air-outlet. It may cause the failure of an
appliance or accident.
| Ensure that the installation bracket
of the appliance is not damaged due to prolonged exposure. If the bracket is
damaged, there is a concern of damage due to the falling of the unit.
| Always insert the filters securely.
Clean filter once every two weeks. Operation without filters may cause
failure.
| Do not use strong
detergents such as wax or thinner but use a soft cloth. Appearance may be
deteriorated due to a change of product color or scratching of its surface.
| Do not place heavy
objects on the power cord and ensure that the cord is not compressed. There is
a danger of fire or electric shock.
| If water enters the unit, turn the
unit off and disconnect the power, contact a qualified service technician.
| Use caution when unpacking and
installing. Sharp edges could cause injury.
| Do not drink water drained from the
air conditioner. It contains contaminants and could make you sick.
Prior to Operation
Preparing for operation
1. Contact an authorized installation specialist for installation.
2. Plug in the power plug properly.
3. Do not use a damaged or non-standard power cord.
4. Do not share the same outlet with other appliances.
5. Do not use an extension cord.
6. Do not start/stop the operation by plugging /unplugging the power cord.
Usage
1. Exposure to direct airflow to occupants, pets, or plants for an extended
period of time could be hazardous to their health.
2. Due to the possibility of oxygen deficiency, ventilate the room when used
together with stoves or other heating devices.
Cleaning and maintenance
1. Do not touch the metal parts of the unit when removing the filter.
Injuries can occur when handling sharp metal edges.
2. Do not use water to clean inside the air conditioner. Exposure to water
can destroy the insulation, leading to possible electric shock.
3. When cleaning the unit, first make sure that the power and circuit breaker
are turned off.
Operating temperature
Cooling Mode
Indoor | Outdoor |
---|---|
Max. | Min. |
32°C | 17°C |
Heating Mode
Indoor | Outdoor |
---|---|
Max. | Min. |
27°C | 10°C |
Note: Performance may be reduced outside of these operating temperatures.
Unit parts identification
1. Front panel
2. Air filter
3. Frame
4. Cabinet
5. Air inlet grille (outdoor side)
6. Air outlet grille
7. Electronic control keypad
8. Power supply cord and plug
9. Remote control
1. Power cord conductors are
distinguished according to color as follows (see Fig.1)
2. For your safety and protection, this unit is earthed through the power
cord (see Fig.2)
Please contact the manufacturer or its service agent or a similar qualified
person if you want to replace it.
3. Be sure that the unit is being correctly grounded. The wall outlet (Air-
Break Switch) should be provided with reliable earth wire.
4. The unit should be provided with an individual circuit and the circuit
breaker/fuse rating should be the same as that of the power cord and wall
outlet.
Operating instructions
Controls
The electronic control keypad will look like one of the following:
Vent control
The vent control is located above the control keypad.
The operation method is different on different models (see the following
figures).
For maximum cooling e ciency, CLOSE the vent.
This will allow internal air circulation.
To open the vent, slide the lever to the left. To close it, slide to the
right.
To open the vent, set the lever to the right position.
To close it, set the lever in the left position.
Operating instructions
Operating instructions
Power:
Press the POWER keypad to turn the unit on/off. (The TIMER keypad controls the
auto start/stop feature of the unit.)
Mode:
Press the “MODE” keypad to select the appropriate operating model. For the
Reverse Cycle models (cooling & heating), the mode selection will alternate
between AUTO, COOL, DRY, FAN, and HEAT. For the Cooling only models, select
the operating mode from AUTO, COOL, DRY, AND FAN. The green indicator light
beside the “MODE” option will illuminate, identifying the mode selected.
Note: There is no green indicator light for “Auto” mode. When you select
“Auto ” mode, a beep will sound indicating this “MODE” option was selected.
Temperature settings up:
Press the keypad to increase the set (operating) temperature of the unit.
Each time the keypad is pressed the temperature increases by 1°C with a
maximum setting of 30°C
Temperature settings down:
Press the keypad to decrease the set (operating) temperature of the unit.
Each time the keypad is pressed the temperature decreases by 1°C with a
minimum temperature of 16°C.
Fan:
Press this keypad button to activate the appropriate fan speed setting. Each
press of the button will alternate through LOW, MED, HIGH fan speed options.
The green indicator light beside the FAN speed option will illuminate,
identifying the fan speed selected.
Swing :
Press the “SWING” keypad to activate the automatic air swing (oscillation)
feature. The vertical louvers will oscillate back and forth (side to side)
automatically sweeping air around for comfortable cooling/heating. To stop
the air swing feature, pressing the “SWING” keypad again.
Timer :
Press the “TIMER” keypad to activate the “auto start/auto stop” timer
function. Auto start/stop programs can be set from 1/2-24 hours.
Dry :
In the Dry mode, the air conditioner will operate in the form of a dehumid.
Note :
Since the conditioned space is a closed or sealed area, some degree of cooling
will continue.
Cooling :
The temperature settings are adjustable between 16°C to 30°C . Cooling begins
automatically when the room temperature is 1°C above the set point, and stops
when the room temperature is 1°C below the set point. The fan will not stop
running.
Heat :
The temperature settings are adjustable between 16°C to 30°C in heating mode.
Note : To help heat the room evenly. Keep fan speeds between medium &
high.
Auto :
For the cooling only models, after selecting “AUTO” by pressing the “MODE”
button, the air conditioner will select the appropriate operating mode from
“FAN”, “COOL” or “DRY” based upon the temperature difference between the
actual and desired room temperature. For the cooling and heating models, after
selecting “AUTO” by pressing the “MODE” button, the air conditioner will
select the appropriate mode for cool, heat, or dry based upon the temperature
difference between the actual and desired room temperature. The defaulted
heating temperature set point is 20°C, the default cooling temperature set
point is 25°C
Operating instructions
Sleep:
Use the remote control to activate the “SLEEP” feature. In the Cooling mode,
the cooling temperature set point will increase 1 O C per hour after the
“SLEEP” mode is selected. Two hours later, the setpoint will continue at this
temperature and the fan motor will remain at LOW speed. In the Heating mode,
the heating temperature set point will decrease 1 O C per hour after the
“SLEEP” mode is selected. Two hours later, the setpoint will continue at this
temperature.
The handheld remote control unit allows you to control all operational aspects
of your Air Conditioner, from the convenience of your favorite armchair. Here
are some things you should know about to operate your Air Conditioner with the
handheld remote control.
Temperature :
Increases / Decreases operating TEMPERATURE only.
Power ON/OFF :
Turns the power to the main unit “on/off” only. Mode: Activates the “AUTO”
(if applicable), “HEAT” (if applicable), “COOL”, “FAN” or “DRY” function.
Timer :
Activates the “auto START” or “auto STOP” program from 0.5-24 hours (0.5 hour
increments). Sleep: Activates the “SLEEP” mode.
Swing :
Activates the automatic air SWING (vertical) louver oscillation) feature.
Fan :
Activates the FAN speed settings (HIGH, MED, LOW, AUTO).
Batteries :
To operate the handheld remote control, you will require two AAA 1.5Volt
batteries (included).
NOTE : Batteries should be replaced when:
a) No signal (beep) is heard from the main unit when initiating program
commands from the remote control to the main unit.
b) The main unit does not respond to the remote control program commands.
Battery Replacement :
1. Slide the lower (battery) cover down (Located on the rear of the remote
control unit).
2. Insert two “AAA” batteries inside the battery chamber (as depicted inside
the battery chamber).
3. Re-install lower battery cover.
4. If the remote control is not being used for extended time periods,
(vacation, off-season) the batteries should be removed from the remote control
unit.
Operating instructions
Remote Control Operating Instructions:
The handheld remote control unit operates within a range of 7 meters (23ft)
from the receiver located inside the unit. Any obstruction between the
receiver and the handheld remote may cause signal interference, limiting the
ability to program the main unit. Each time a remote control button is
pressed, a beep will sound indicating a command (signal) is transmitted and
received on the unit. When the command is received, the appropriate function
will be displayed (temporarily) in the LED display window and the green
indicator light corresponding to the selection mode will illuminate on the
main control panel.
Note :
The LED display will default to show the ambient room temperature within 10
seconds of all program commands.
Power :
To turn the (air conditioner) power on/off, aim the remote control at the
receiver (window) on the unit and press the “POWER” button.
Mode :
Press the “MODE” button to select either “AUTO”, “HEATING”, “COOLING”, “FAN”
or “DRY” mode (Cooling & Heating model) or “COOLING”, “FAN” or “DRY” mode
(Cooling only model). Set cooling/heating/auto temperature: Press the “TEMP”
(up/down) buttons to select (increase/ decrease) the required operating
temperature, the selected temperature will appear (temporarily) in the LED
display. The temperature settings are adjustable between 16 O C and 31 O C.
Fan : Press the “FAN” button to select the required operating fan speed
(HIGH, MED, or LOW).
Swing : Press the “SWING” button to activate the swing feature (the
vertical louvers will oscillate automatically from side to side). Press the
“SWING” button again to deactivate the “SWING” feature.
Timer : Press the “TIMER” button to activate the “auto start/auto stop”
timer function. Under ON status, press the button to set timer OFF; Under OFF
status, press the button to set the timer ON. The time setting range is
0.5~24hours.
Auto : Press the “AUTO” button to activate the “AUTO” function and the
unit will be running according to room temperature.
Light :
Sleep : Press the “SLEEP” button to activate the “SLEEP” feature. Press
the “SLEEP” button to deactivate the “SLEEP” feature. In Cooling mode, the
cooling temperature set point will increase 1°C per hour after the “SLEEP”
mode is selected. After two hours, the set temperature will remain constant.
In Heating mode, the heating temperature set point will decrease 1°C per hour
after the sleep button is pressed and then remain constant. Press this button
to turn the control panel display On & Off.
Note : The display will be On as a default setting.
Follow Me:
Push this button to initiate the “FOLLOW ME” feature, which allows the indoor
ambient temperature reading to be taken from the remote control. The remote
control will send this signal to the air conditioner every 10 minutes interval
until press the “FOLLOW ME” button again. The air-conditioner will cancel the
“FOLLOW ME” feature automatically if the indoor unit dose does not receive the
signal from the remote control within a 10 minutes period.
To change Celsius to Fahrenheit
With the air conditioner switched off, press the “MODE” and “ ” buttons
simultaneously to switch °C and °F.
caution
NEVER operate the air conditioner without the ai later, as dust/dirt particles
can contribute to equipment failure.
Vertical ai ow adjustment (manually)
To adjust the vertical ai ow direction, adjust any one of the horizontal
louver blades. When adjusting the horizontal louver blades up or down, always
keep the top or bottom blades horizontal. This can effectively prevent water
droplets from condensing on the front panel of the unit.
Maintenance
Air Filter
The aif filter behind the inlet grille should be checked and cleaned at least
once every 2 weeks (or as necessary) to maintain optimal performance of the
air conditioner.
Removing the air filter
1. The grille can be opened from the bottom for easy maintenance after
installation.
2. Open the inlet grille by pulling on the openings in the bottom of the
grille
3. Pull the tab slightly to release the filter. Pull the filter forward to
remove it.
4. Clean the filter with warm soapy water. The water should be below 40°C to
prevent damage.
5. Rinse off and gently shake off any excess water from the damage, do not
dry in direct sunlight.
AUTO restart
During a power failure, the air conditioner will stop completely. When the
power is restored, the air conditioner will start automatically with all the
previous settings preserved in the memory.
The treatment of condensed water
1. Take out the drain pan and screws (provided within your air conditioner
accessories bag).
2. Install the drain pan at the bottom of the unit and secure it with the
screws provided.
3. Connect a suitable sized drain hose (not supplied) to the drain outlet
located on the underside of the drain pan.
Drain plug (Cooling only models)
The drain plug is fitted from the factory to capture condensed water to
maximise the cooling efficiency of this product. There may be some sound of
splashing water under some conditions. This configuration is used for testing
the capacity and efficiency of this product for performance rating purposes.
The drain plug can be removed to drain water to a specific location and/or
reduce noise but drain plug removal can reduce performance.
Installation instructions
Select the best location
1. To avoid vibration and noise, make sure the unit is installed securely and
firmly.
2. Install the unit where the sunlight does not shine directly on the unit.
If the unit receives direct sunlight, build an awning to shade the cabinet.
3 There should be no obstacle, such as a fence or wall, within 50cm from the
back of the cabinet because it will prevent heat radiation of the condenser.
Restriction of outside air will greatly reduce the cooling and heating
efficiency of the air conditioner.
4 Install the unit with rear angled down so as not to leak condensed water
into the room (about 3°-4° angle with level).
5. Install the unit with its bottom portion 75-150cm above the floor level.
6 The power cord must be connected to an independent circuit. The yellow/green
wire must be grounded.
7 Based on calculations in compliance with AS60335.2.40 there is no minimum
safe floor area for the installation of the air conditioners described in this
manual.
caution
All side louvers of the cabinet must remain exposed to the outside of the
structure.
wall thickness is less than 220mm
make rear of the air conditioner (outside) wall thickness is less than 220mm
lower than the front of the airconditioner (inside) to allow water to drain
Installation of the Housing
1 Remove the air conditioner from its packaging, remove ing screws and slide
the air conditioner out of its housing (Refer to Installation Steps).
2 Prepare the hole in the wall so that the bottom of the housing is well
supported, the top has minimum clearance and the air inlet louvers have
clearance as shown below in options A and B. Holes from the outside through to
the cavity should be sealed. The housing should slope down towards the rear by
about 3°~4° to allow water formed during operation to drain.
3 Install the housing into the wall and secure it. Ensure the foam seals are
not damaged. Flash, seal or fill gaps around the inside and outside to provide
satisfactory appearance and protection against the weather, insects and
rodents.
Note : Unit may be supported by a solid frame from below or by a hanger
from a solid overhead support.
Preferred method of installation into a timber-framed wall, partition or
window.
Installation of the unit into the housing
1. Slide the unit into the housing until it is firmly against the rear of the
housing. Care is required to ensure the foam sealing strips on the housing
remain in position.
2. Connect the air conditioner to the power and position excess cord length
beneath the air conditioner base.
3. Flash or seal around external Wall frame or architrave Engage the chassis
xing brackets into the bottom housing rail and secure to the base with the
screws provided.
4. Remove the front panel from its carton and plastic bag as per the
installation instructions.
5. Switch unit on. Check for operation of the unit and check for vibration in
the installation.
6. Fit the drain pan to the housing and run a drain line to a suitable
location if required.
Installing the unit into the wall
Ensure clearance around the air conditioner meets the following:
Minimum 150mm above the air conditioner
Minimum 150mm on left and right side of the air conditioner
Minimum 1,000mm in front of the air conditioner
Minimum 500mm to the rear of the air conditioner
Installation instructions
Installation Steps
Step 1. Remove the front panel and the filter
1. Hold the slot under the front panel, then lift it up and outwards, and
remove the front panel (See Fig.1).
2 Pinch the handle under the air filter, bend the filter gently, and remove it
from the slots (See Fig.2).
Step 2. Remove the frame.
1. Remove xing screws from the frame (See Fig.3). Screws can be in different
positions of the frame for different models, usually there are 2 screws at the
rear of the larger units and one screw at the mid-front right. Smaller units
have fewer screws.
2. Release the front panel lugs on the side of the front panel from the outer
frame slots at the top, middle, and bottom where they meet. Grasp the left
corner of the frame’s underside, then loosen the frame (See Fig.4).
Step 3. Installation.
1.Remove the xing screw on the chassis xing bracket, then remove the chassis
xing bracket (See Fig.5).
2. Grasp the handle on the chassis and carefully slide the air conditioner
out of the cabinet (See Fig.6).
3. Push the unit chassis into the cabinet (See Fig.7).
4 Reinstall the chassis xing bracket removed earlier (See Fig.5).
Install the frame.
1. Install the frame making sure not to jam the power supply cable (See
Fig.8).
2. Fix the screws on the frame.
Step 5. Install the air filter and front panel.
1. Install the air filter into the frame’s slot from upside to underside (See
Fig. 2).
2. Hang the front panel on the frame’s top edge, then press the front panel
into the frame edges until you hear clicks.
Troubleshooting
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call
for service.
Normal operation
• You may hear a pinging noise caused by water being picked up and thrown
against the condenser on rainy days or when the humidity is high. This design
feature helps remove moisture and improve efficiency.
• You may hear the thermostat click when the compressor cycles on and off.
• Water will collect in the base pan during high humidity or on rainy days.
The water may overflow and drip from the outdoor side of the unit.
• The fan may continue to operate when the compressor has cycled off.
Abnormal operation
Problem
| Possible causes|
What to do
---|---|---
Air conditioner does not start| The air conditioner is unplugged.| Make sure
the air conditioner plug is pushed completely into the outlet and switched
on.
The fuse is blown/circuit breaker is tripped.| Check the house fuse/circuit
breaker box and replace the fuse or reset the breaker.
Power failure.| If a power failure occurs, switch off and disconnect/unplug
the power cord. When power is restored, reconnect (plugin) the power cord,
switch on the power, and wait 3 minutes to restart the air conditioner to
prevent tripping of the compressor overload.
Air
conditioner
does not cool
as it should
| Airflow is restricted.| Make sure there are no curtains, blinds, or
furniture blocking the front of the air conditioner.
The air filter is dirty.| Clean the filter at least every 2 weeks. See the
operating instructions section.
The room may have been hot.| When the air conditioner is first turned on you
need to allow time for the room to cool down.
Cold air is escaping.| Check for open furnace floor registers and cold air
returns. Set the air conditioner’s vent to the closed position.
Cooling coils have iced up.| See Air Conditioner Freezing Up below.
Air
conditioner
freezing up
| Ice blocks the airflow and stops the air conditioner from cooling the room.| Set the fan at MED or HIGH until the ice melts. Problem
Ea
Electrolux Warranty
FOR SALES N AUSTRALIA AND NEW ZEALAND
KELVINATOR YANDOWAYAU_ PR CONDITIONER
This dominant sets out the terms and con/Worts of the product warranties for Kelvin/4ot Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should then) be a manufacturing defect in your Appliance. This warranty is in toleration to other rights you may have under the Australian Consumer Law.
-
In the warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux< product purchased by you and ascornparied by this document;
(c) ‘ASC’ means Electrolux% authorized serviced centers;
(d) Kelvinator is the brand coddled by Gaunt Horne Products Pty Ltd of 163 O’Ffordan Street, Mascot NSW 2020, ABN 51004 762 341 in respect of Appliances purchased in Australia aid Becbciux (NZ United (clickety ‘Electrotal of 3-5 Nial Burgess Road. Mount Wellretat in respect of Appliances purchased in NewZealand:
(e) ‘Warranty Condition’ means:
(i) evidence by the customer that the Appliance was installed in accordance with Electrolux installation guidelines as set out in the installation manual;
(ii) the Appliance rating is correct for the size and thermal characteristics of the room;
(iii) the Appliance has been regularly maintained in accordance with Electrolux guidelines as set out in the user manual;
(iv) the Appliance is designed for providing human comfort and should be used under ambient conditions as set out in the product specifications and general air quality conditions.
(f) ‘Warranty Period’ means the period specified in clause 3 of this warranty;
(g) ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning. -
Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non-excludable statutory guarantees in Australia and New Zealand.
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Warranty Period: Subject to these terms and conditions, this warranty continues for in Australia for a period of 60 months and in New Zealand for a period of 60 months, following the date of original purchase of the
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Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.
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Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
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Proof of purchase is required before you can make a claim under this warranty. Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:
light globes, batteries, filters or similar perishable parts;
parts and Appliances not supplied by Electrolux;
cosmetic damage which does not affect the operation of the Appliance;
damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with the Appliance. and
(x) a breach of the Warranty Conditions. In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the Appliance has been, used for purposes other than those for which the Appliance was intended,
including where the Appliance has been used for any non-domestic purpose;
(b) the Appliance is modified without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed or defaced. -
How to claim under this warranty: To enquire about claiming under this warranty, please follow these steps:
- carefully check the operating instructions, user manual and the terms of this warranty;
- have the model and serial number of the Appliance available;
- have the proof of purchase (e.g. an invoice) available;
- telephone the numbers shown below.
- Australia: For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL.
- New Zealand: For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply
11. Confidentiality: You accept that if you make a warranty claim, Electrolux and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 8
above have been followed.
AUSTRALIA| FOR SERVICE
or to find the address of your nearest
authorised service centre in Australia
PLEASE CALL 13 13 49 For the cost of a local call| FOR SPARE PARTS
or to find the address of your nearest
spare parts centre in Australia
PLEASE CALL 13 13 50 For the cost of a local call
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NEW ZEALAND| FOR SERVICE
or to find the address of your nearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 86 10| FOR SPARE PARTS
or to find the address of your nearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
If you’d like further information about Kelvinator
appliances, please visit your retailer, phone or email our Customer Care team
or visit our website. telephone: 13 13 49
email: customercare@electrolux.com.au
web: kelvinator.com.au
Kelvinator. We are part of the Electrolux family.
Share more of our thinking at
www.electrolux.com.au
References
- Kelvinator Australia | Quality, Easy to Use Fridges & Air Conditioners
- Home & Kitchen Appliances | Electrolux Australia
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>