iiyama Touch Panel PC User Manual
- June 7, 2024
- iiyama
Table of Contents
iiyama Touch Panel PC
CE MARKING DECLARATION OF CONFORMITY
This Touch Panel PC complies with the requirements of the EC/EU Directive
2014/53/EU “Radio Equipment Directive”, 2009/125/EC “ErP Directive” and
2011/65/EU “RoHS Directive”. The electro-magnetic susceptibility has been
chosen at a level that gives correct operation in residential areas, business
and light industrial premises, and small-scale enterprises, inside as well as
outside of the buildings. All places of operation are characterized by their
connection to the public low voltage power supply system.
IIYAMA CORPORATION: Wijkermeerstraat 8, 2131 HA Hoofddorp, The Netherlands
Model No. : TW1023A
mark:
Equipment protected throughout by double insulation or reinforced insulation.
We recommend recycling used products. Please contact your dealer or iiyama
service center. Recycle information is obtained via the Internet, using the
address: http://www.iiyama.com You can access the Web page of different
countries from there.
• We reserve the right to change specifications without notice.
• All trademarks used in this user manual are the property of their respective
owners.
FOR YOUR SAFETY
SAFETY PRECAUTIONS
WARNING
STOP OPERATING THE TOUCH PANEL PC WHEN YOU SENSE TROUBLE
If you notice any abnormal phenomena such as smoke, strange sounds, or
fumes, unplug the Touch Panel PC and contact your dealer or iiyama service
center immediately. Further use may be dangerous and can cause fire or
electric shock.
NEVER REMOVE THE CABINET
High voltage circuits are inside the Touch Panel PC. Removing the cabinet may
expose you to the danger of fire or electric shock.
DO NOT PUT ANY OBJECT INTO THE TOUCH PANEL PC
Do not put any solid objects or liquids such as water into the Touch Panel PC.
In case of an accident, unplug your Touch Panel PC immediately and contact
your dealer or iiyama service center. Using the Touch Panel PC with any object
inside may cause fire, electric shock, or damage.
INSTALL THE TOUCH PANEL PC ON A FLAT, STABLE SURFACE
The Touch Panel PC may cause an injury if it falls or is dropped.
DO NOT USE THE TOUCH PANEL PC NEAR THE WATER
Do not use where water may be splashed or spilled onto the Touch Panel PC as
it may cause fire or electric shock.
OPERATE UNDER THE SPECIFIED POWER SUPPLY
Be sure to operate the Touch Panel PC only with the specified power supply.
Use of an incorrect voltage will cause malfunction and may cause fire or
electric shock.
CORRECT USE OF THE AC ADAPTER
Use only the AC Adapter provided by iiyama. Any deviation from this by using
another type of adapter may result in damage to the accessory and the Touch
Panel PC by fire or electric shock.
DO NOT DISASSEMBLE THE AC ADAPTER
Disassembling the AC Adapter may expose you to the danger of fire or electric
shock.
PROTECT THE CABLES
Do not pull or bend the AC adapter, the power cable, and the signal cable. Do
not place the Touch Panel PC or any other heavy objects on the cables. If
damaged, the cables may cause fire or electric shock.
ADVERSE WEATHER CONDITIONS
It is advisable not to operate the Touch Panel PC during a heavy thunderstorm
as the continual breaks in power may cause malfunction. It is also advised not
to touch the plugin in these circumstances as it may cause electric shock.
CAUTION
INSTALLATION LOCATION
Do not install the Touch Panel PC where sudden temperature changes may occur,
or in humid, dusty, or smoky areas as it may cause fire, electric shock, or
damage. It also shall not be exposed to excessive heat such as sunshine, fire,
or the like.
DO NOT PLACE THE TOUCH PANEL PC IN A HAZARDOUS POSITION
The Touch Panel PC may topple and cause injury if not suitably located. Please
also ensure that you do not place any heavy objects on the Touch Panel PC and
that all cables are routed such that children may not pull the cables and
possibly cause injury.
DISCONNECT THE CABLES WHEN YOU MOVE THE TOUCH PANEL PC
When you move the Touch Panel PC, turn off the power switch, unplug the Touch
Panel PC and be sure the signal cable is disconnected. If you do not
disconnect them, it may cause fire or electric shock.
UNPLUG THE TOUCH PANEL PC
If the Touch Panel PC is not in use for a long period of time it is
recommended that it is left unplugged to avoid accidents.
HOLD THE PLUG WHEN DISCONNECTING
To disconnect the AC adapter, the power cable, or the signal cable, always
pull it by the plug. Never pull on the cable itself as this may cause fire or
electric shock.
DO NOT TOUCH THE PLUG WITH WET HANDS
Pulling or inserting the plug with wet hands may cause electric shock.
CAUTIONARY NOTICE ABOUT BATTERY
The battery can not be replaceable. If you need to replace the battery,
contact your dealer or iiyama service center for safety concerns.
OTHERS’ ERGONOMIC RECOMMENDATIONS To eliminate eye fatigue, do not operate the
Touch Panel PC against a bright background or in a dark room. For optimal
viewing comfort, the Touch Panel PC should be just below eye level and 40-60
cm (16-24 inches) away from your eyes. When using the Touch Panel PC over a
prolonged time, a ten-minute break every hour is recommended as looking at the
screen continuously can cause eye strain.
SPECIAL NOTES ON LCD SCREEN
The following symptoms are normal with an LCD screen and do not indicate a problem.
NOTE
• You may find slightly uneven brightness on the screen depending on the
desktop pattern you use.
• Due to the nature of the LCD screen, an afterimage of the previous screen
may remain after switching the image, when the same image is displayed for
hours. In this case, the screen is recovered slowly by changing the image or
turning off the Power Switch for some hours.
USAGE
This product can be used 24 hours a day with a limited lifetime. If you use
this product with reduced brightness to 50% of the maximum value, the lifetime
of the LED backlight is typically 30,000 hours. This product supports
Landscape, Portrait, and Face-Up (Tabletop) orientations.
GHOSTING (GHOST IMAGE)
Please be aware that on all LCD screens you can experience ghosting. The ghost
image occurs when a residual image remains visible on a screen when static
images are displayed for a long period of time. The ghost image is not
permanent, but still, images being displayed for a long period of time should
be avoided.
TO PREVENT GHOSTING (GHOST IMAGE)
To prevent ghosting and promote a longer life expectancy of the Touch Panel
PC, we recommend the following:
-
Use a screensaver that has moving graphics or blank and white images.
Switch desktop backgrounds regularly. -
Lower the brightness of the Touch Panel PC.
-
Turn off the Touch Panel PC when not in use or manage the power-off time by utilizing the multifunction clock.
-
When the Touch Panel PC is installed in a high ambient temperature environment(s) or is completely enclosed, we strongly recommend using an active ventilating system or cooling fans.
TO ELIMINATE GHOSTING (GHOST IMAGE)
Turn off the Touch Panel PC for an extended period of time. It can be several
hours or several days. Use a screen saver (black and/or white) and run it for
an extended period of time.
CUSTOMER SERVICE
NOTE
• If you have to return your unit for service and the original packaging
has been discarded, please contact your dealer or iiyama service center for
advice or replacement packaging.
CLEANING
WARNING
• If you drop any materials or liquids such as water into the Touch Panel PC
when cleaning, unplug the power cable immediately and contact your dealer or
iiyama service center.
NOTE
•To protect the Touch screen surface, do not scratch or rub the screen with
a hard object.
•Never use any of the following strong solvents. These will damage the cabinet
and the Touch screen surface.
Thinner Benzine Abrasive cleaner
Spray-type cleaner Wax Acid or Alkaline solvent
•Touching the cabinet with any product made from rubber or plastic for a long time may cause degeneration or loss of paint on the cabinet.
CABINET
Stains can be removed with a cloth lightly moistened with a mild detergent
solvent. Then wipe the cabinet with a soft dry cloth.
TOUCH SCREEN
Touch screen surface may be cleaned using a soft clean cloth moistened with
mild window glass commercial cleaners or a 50/50 mixture of water and IPA
(ISO-propyl alcohol). Don’t use acid or alkaline solvent to clean the surface
of the panel (or screen).
SPECIAL NOTES ON TOUCH PANEL
CAUTION
• Permanent damage can occur if Sharp Edged, Pointed or Metal items are
used to activate Touch. This could invalidate any remaining warranty. We
recommend you use a conductive stylus (tip R0.8 or over) or finger.
BEFORE YOU OPERATE THE TOUCH PANEL PC
FEATURES
♦ Supports Resolutions up to 1280 × 800
♦ High Contrast 1000:1 (Typical) / Brightness 450cd/m2 (Typical)
♦ Power over Ethernet
♦ Auto-Rotation
♦ 2 × 1.5W Stereo Speakers
♦ Android OS
♦ VESA Mounting Standard (75mm×75mm) Compliant
♦ Anti-fingerprint finish
CHECKING THE CONTENTS OF THE PACKAGE
The following accessories are included in your package. Check to see if they are enclosed with the Touch Panel PC. If anything is missing or damaged, please contact your local iiyama dealer or regional iiyama office.
- AC Adapter *
- Screws for Cable Cover (2pcs)
- Quick Start Guide
- Interchangeable Plugs (Type: EU/UK)
- M4 Screws for VESA Mount (5pcs)
- Cable Cover
- Safety Guide
NOTE * Applicable AC Adapter
INSTALLATION
WARNING Before installation, please make sure the wall or desktop arm is strong enough to hold the necessary weight of the Touch Panel PC and the mount.
[ WALL MOUNTING ]
WARNING
When using the wall mounting, consideration of the thickness of the
mounting stage needs to be taken. Tighten the M4 Screws (4pcs) with a washer
whose “L” length is 4mm to fasten the Touch Panel PC. Using a screw longer
than this may cause electric shock or damage because it may contact the
electrical parts inside the Touch Panel PC.
[ BUILT-IN EQUIPMENT ]
WARNING
This product is not designed for the purpose of being used in a high-
temperature environment. If the product is placed in an external cabinet, you
need to design cooling fans and vents to keep the temperature low enough to
fit in the product temperature specification.
[ ROTATING THE TOUCH PANEL PC ]
This Touch Panel PC is designed to be compatible with the landscape, portrait,
and face-up modes.
CONTROLS AND CONNECTORS
-
Camera
-
SD Card Slot (SD Card)
-
USB 2.0 Connector (USB) (DC5V, 500mA)
-
USB 2.0 Connector (USB) (DC5V, 500mA)
-
No function
-
RJ45 Connector (LAN)
-
Micro USB Connector (OTG)
-
Headphone & Microphone Audio Jack ( )
-
Mini HDMI Connector (HDMI)
-
Connector for AC Adapter ( = Direct current) (DC in)
-
Power Switch ( )
Hot Key
Sleep mode: Press while the power is turned on. Press it again or press any other button or touch the screen for wake-up.
Shut-down: Keep pressing for 2 seconds while the power is turned on. Screenshot: Press and at the same time.
Camera: Double click quickly. -
Home Button ( )
-
Brightness + Button ( )
-
Brightness – Button ( )
-
Volume + Button ( )
-
Volume – Button ( )
-
Keyhole for Security Lock
NOTE You can fasten a security lock and cable to prevent the Touch Panel PC from being removed without your permission. -
Speakers
CONNECTING YOUR TOUCH PANEL PC
(1) Connect the AC Adapter to the Touch Panel PC first and then connect
to the power source.
(2) Turn on your Touch Panel PC.
NOTE
- The Class I pluggable equipment Type A must be connected to the protective earth.
- The socket outlet shall be installed near the equipment and shall be easily accessible.
- Excessive sound pressure from ear-/headphones can cause hearing damage/hearing loss.
- The initial setup of the operating system takes approximately 5-10 minutes.
- To set up the Android OS for the Touch Panel PC, turn on the Touch Panel PC and follow
the instructions on the screen.
[Example of Connection] 
[ ATTACHING THE AC ADAPTER PLUG ]
(1) Attach the appropriate type of plug to the AC Adapter in the correct
orientation.
(2) Push the tab to detach the plug from the AC Adapter.
FITTING AND REMOVAL OF CABLE COVER
Put a piece of soft cloth on the table beforehand to prevent the Touch Panel
PC from being scratched. Lay the Touch Panel PC flat on a table with the front
face down.
[ Fitting ]
(1) Put the connected cables through the holes of the cable cover.
(2) Fix the cable cover firmly with the screws.
[ Removal ]
Unscrew to remove the cable cover.
OPERATING THE TOUCH PANEL PC
The home screen is displayed when the Touch Panel PC is turned on.
< System bar icons>
: Volume down
: Return to exit and the previous page.
: Return to the home screen.
: Show a list of recently run applications.
: Volume up
: Display all apps.
TROUBLESHOOTING
If the Touch Panel PC fails to operate correctly, please follow the steps below for a possible solution.
- Perform the adjustments described in OPERATING THE TOUCH PANEL PC, depending on the problem you have. If the Touch Panel PC does not get a picture, skip to 2.
- Consult the following items if you cannot find an appropriate adjustment item in OPERATING THE TOUCH PANEL PC or if the problem persists.
- If you are experiencing a problem that is not described below or you cannot correct the problem, discontinue using the Touch Panel PC and contact your dealer or iiyama service center for further assistance.
Problem
(1) The picture does not appear.
Check
-
The AC Adapter is firmly seated in the connector and the socket.
-
The Power Switch is turned ON.
-
The AC socket is live. Please check with another piece of equipment.
-
If the Touch Panel PC is in sleep mode, press the Power Switch or any other button or touch the screen.
NOTE By default, the Touch Panel PC enters into sleep mode after 10 minutes of no operation. You can choose “Never sleep” in the application of Settings / Display / Sleep. -
Increase the Brightness.
-
The pins of the connectors are not crooked or broken.
(2) The screen is shaking. -
The power voltage is within the specification of the Touch Panel PC.
(3) No sound -
The Volume is turned up. Check the sound settings.
(4) The touch screen does not work. -
It takes about 15 seconds or more to activate the P-CAP touch screen function after power is turned off and on. This is a normal operation. Please wait for a certain period.
RECYCLING INFORMATION
For better environmental protection please don’t dispose of your Touch Panel
PC. Please visit our website: www.iiyama.com for
Touch Panel PC recycling.
APPENDIX
Design and specifications are subject to change without prior notice.
SPECIFICATIONS
NOTE * USB peripherals are not connected.
DIMENSIONS
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