iBaby Mirabella Bebe Full HD Wi-Fi Pan & Tilt Baby Camera User Guide

iBaby Mirabella Bebe Full HD Wi-Fi Pan & Tilt Baby Camera User Guide

What’s included

Speed 9S
Bracket
Power Adaptor
screw sets

Product Details

Install the APP and register Account

Download the “Mirabella Genio” APP to your smartphone from App Store or Google Play, or you can also scan the QR code below, the APP icon will be displayed after installed successfully

Launch the app from your smartphone and click the Sing Up Button.
Follow the on-screen instructions.

Insert the Micro SD card (not included) this is optional and the camera will work without it. Insert the Micro SD card gently into the SD card slot. Please pay careful attention to the orientation of the Micro SD card. Micro SD card size needs >8GB and can support up to Max of 128GB, FAT32 format only. Does not support NTFS file system.

1. Camera Installation
   Use the included mounting bracket to fix the camera to a clean surface
   
   Or put the camera on a flat surface
   

2. Pairing the camera using Mirabella Genio App

3. Connect the supplied 5V 2A adaptor to the camera and turn on the
   power switch

4. Wait for 6-10 seconds, status light will begin to blink RED fast and then
   camera will be in the pairing mode and is ready to pair.

5. Please ensure your mobile phone is connected to your 2.4Ghz Wi-Fi network (the baby cam is not compatible on 5GHz Wi-Fi network)

6. Launch Mirabella Genio APP, tap on +, then choose Security & Sensor , select your camera from the list of smart devices icon
   

7. Ensure the LED indicator light is blinking red fast, tap next step and enter your 2.4GHz Wi-Fi name and password
   

8. Tap continue and QR code will appear, face this QR code in front of the camera approximate 15-20cm, until your hear a “dongdongdong” sound,
   

9. Please wait for indicator light to switch to solid blue, then tap the beeped/indicator switch button

10. Camera is now successfully added into your APP. Please refer to the FAQ section for troubleshooting if this method does not connect.
    
    

Camera Guide Tips (the user interface is subject to slight alterations based on firmware updates)

Tap on the pencil icon to access the cameras Settings

to take snapshot of the screen and save it to phone’s camera roll
tap to speak to the camera
record live footage into your phone’s internal storage
access to the footage recorded on the Micro SD card
to turn on or off the motion detection alarm
play the built in lullaby melodies

turn on/off the sound

change video quality , high definition HD or Standard definition SD

access to camera’s settings

switch to full screen view mode

Wi-Fi signal, if signal is less than 65% you should consider improving your Wi-Fi network conditions

Device information: detailed information for this camera, owner information, Virtual ID, IP address etc
Basic Function Settings: access to status indicator on/off, Flip screen, Time Watermark option
IR Night Vision: on/off or Auto
Detection Alarm Settings: access to motion detection, sound detection, cry detection options
Memory Card Settings: this option will only appear when 8GB-128GB FAT32 format Micro SD card is inserted
Share Device: sharing this camera with other Genio accounts
FAQ & Feedback: read FAQ or sending improvement suggestion or product issue via online feedback system
Add to Home Screen: add a quick access link to your phones home screen
Firmware information: when new firmware is released for this camera you will see a notification icon next to it.
Remove Device: remove the device from current account so you can re-pair it again or pair under a different account or different Wi-Fi network

Status indicator: This is to turn off the blue status indicator light on your camera
Talk Mode: You can either select one way or two way talk mode

Detection Alarm Settings

Motion Detection: turn on/off motion detection or adjust the sensitivity level
Motion Tracking: camera will automatically rotate keeping the moving object in the centre of the screen and give you the best view
Sound Detection: detects sound that is less than 60dB, sensitivity level Low or High
Detect Baby Crying: Detect sound dB which is greater than 65dB

Schedule: All-day on or Schedule for the time that meets your needs

Memory Card Settings

SD Card Recording: this option must be turned on if you want to record footage onto your SD card and view it on your playback
Event recording: only records if it detects motion movement, motion detection option must be on at same time for it to work
Non-stop Recording: camera will start to record 24/7, when SD card is full, it will automatically overwrite previous recordings
Format Memory card: delete all the contains on the SD card and format SD into FAT32 format

When using non-stop recording a 32GB card can record up 6 days of footage. Event recording can record up to 4 weeks of footage.

The performance of your Wi-Fi camera relies on the performance of your Wi- Fi connection and router.

If you are using a dual-band router that only has one network SSID, you will need to disable the 5GHz for the connection process and then re-enable the 5GHz once you are connected.

Connection Preparation

It is important that your phone is connected to 2.4GHz home Wi-Fi network and not the 5GHz,

To verify your mobile device is set to a 2.4Ghz WIFI network, navigate to the Setting menu and click on Wi-Fi. In this menu you will see all detectable networks in your area. Locate the SSID for your network, select a Wi-Fi SSID that doesn’t end with 5G.

Check you have a strong Wi-Fi signal (ideally full bars) in the location where the smart camera is installed.

If you do not see two SSIDs, one with 5G and one without 5G, you will need to log into the router and manually disable the 5GHz Wi-Fi signal if you’re having a connection issue, such as connection time out or device is not found error.

Please contact your router provider if you do not know how to disable the 5GHz on your router.

FAQs

Q. LED indicator light is not blinking red rapidly when turned on
A. power off the camera, wait for 20 sec, use the reset pin, depress the reset hole(small hole under the micro SD slot) until you hear the “dongdongdong” sound, then release the reset pin, wait for another 30-40sec until the light starts to blink red fast

Q. Camera doesn’t scan the QR code and make “dongdongdong” sound
A. Please ensure camera is in the pairing mode, indicator light is blinking red rapidly as per APP screen and not slowly blinking
If your camera is having difficulty scanning the QR code, please use alternative SmartConfiguration method, by tapping on Otherwise -> Select “smartConfiguration”

Q. After scanning the QR code, my indicator light doesn’t turn into solid blue?
A. This is an indication of communication error on the router, please ensure you manually disable the 5GHz Wi-Fi signal on the router setting

Q. How to connect camera to another Wi-Fi network?
A. Go into the camera settings, tap on “remove device” to remove it and reset
the camera and pair it again through the app.

Q. Poor performance, takes a long time to load the live footage?
A. Please check the Wi-Fi signal, if it is a weak signal, you may require moving the camera closer to your router or improvements to your router.

Q. Camera has gone offline and will not reconnect on its own?
A. Go to the camera settings, look for “remove device” remove it and reset the camera and pair it again through the app.

Q. Followed the pairing process but received error cannot find Device?
A. Check the following;

1. 5GHz Wi-Fi signal on the router setting has been disabled
2. Indicator light is blinking red rapidly as per APP screen
3. Please ensure you entered the correct Wi-Fi SSID and password
4. Please ensure phone is on the 2.4GHz Wi-Fi not 4G mobile data or 5GHz

Q. How to turn on or turn off notifications?
A. In the Genio APP home screen, Tap on Me - > Settings -> Push Notification -> turn on/off Enable notifications

Q. How to change view or arrange device sequences and manage room?
A. In the genio APP home screen, tap on … on the top right corner, to access these options, tap on family name to switch below rooms

Q. Need more help or further technical assistance from Mirabella support?
A. In the genio APP home screen, tap on, Me, -> FAQ & Feedback -> Report issue
Fill the fault information or suggest for the APP/product, then submit

Status Light:

method
No LED light| Camera has no power, please check adaptor and power outlet and ensure it is switched on

References

• Mirabella Genio - Smart Home

Read User Manual Online (PDF format)

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