SENMON Portable thermal printer Instruction Manual

June 7, 2024
SENMON

SENMON Portable thermal printer Instruction Manual

Specification

Printing Method Direct Thermal
Speed ≤90mm/sec
Reliability TPH Life 100km
Resolution 203DPI (8 dot/mm)
Printing Width 48mm (384dot)
Paper Width 58±01mm
Roll Diameter φ≤43mm
Paper Type Thermal Paper
Power rechargeable lithium battery/NI-MH battery
Battery 7.4VDC, 2000mAh
Charging mode USB 5V/2A
Print parameters support to download the Logo trademark, support bar-code

print
Support bar-code types|  UPC-A / UPC-E / JAN 13 (EAN 13) / JAN8 (EAN 8) /CODE39 / ITF / CODABAR / CODE93 / CODE128 ; Two-dimensional code: QR CODE
Character size| 384 dots/line
FontA| 1224 dots,1.5(W)3.0(H)mm
FontB| 917 dots, 1.1(W)2.1(H)mm
FontC| 924 dots, 1.1(W)3.0(H)mm
Simplified/Traditional| 2424 dots,3.0(W)3.0(H)mm
Printing Chinese character| Chinese: simplified Chinese 24×24 point. Support GB18030 font library, support Taiwan and HK traditional(complex font)
ANK| ANK characters
Language| support for multiple languages (Support Traditional, Korean, Japanese, etc. must be instructed before purchased )Extended character table: OEM 437/Katakana/OEM 850/OEM 860/OEM863/OEM 865/West Europe/Greek /Hebrew/EastEurope/Iran/WPC1252/OEM 866/OEM 852/OEM858/IranI I/ Latvian/Arabic/PT1511251/OEM747/WPC1257/Vietnam/OEM 864/Hebrew/ WPC1255/Tha
Emulatio| ESC/POS command
Interface| Bluetooth 2.0&4.0(option)/SPP agreement or infrared/IRCOMM agreement (optional)/Android up to 4.0 operation system
Drive| Win 2003/Win2000/Win7/WinXP/VISTA/WIN8/Win10/LINU
Working Temperature| -10~50℃ ; Humidity: 10~90

Appearance

diagram

Model 5809
Size 1128354mm
Weight 260g(without battery)

Communication Interface

  1. Bluetooth 2.0/4.0:standard Bluetooth 2.0/4.0 Communications Protocl

The installation of the paper roll

The printer use 58MM thermal paper, and adopt to easy paper loading. So the paper is very convenient install.

Paper diameter Max 43mm. Thermal paper installation method is as follows:

  1.  Open the printer top cover
  2.  Thermal Paper as follow Graph to put into paper store house
  3. Put out a little of the paper outside printer,then close the top cover.
  4. Use paper sawtooth tear off redundant paper
Button Operating Instructions
POWER(Blue Light) MODE(Red Light ) Printer Status
OFF OFF Printer Close
ON(Always) OFF Printer open and have paper
ON(Always) Flash Printer   Open , without paper

Under the normal working status, the paper feeding begins when press FEED button, and stop when

loosen FEED   button.

| The printer paper feed
Power off the printer, then hold down the【FEED】button and press the power button at the same time. Wait 2 seconds ,then loosen the【FEED】button,the current setting will be printed out.| The printer Self test
Power off the printer, then hold down the【FEED】button and press the power button at the same time. Wait until the power indicator &【ERROR】led are both on, and then 【ERROR】led goes off, then loosen the【FEED】button, the language setting status will be printed out.| Transformation in both English and Chinese

Operating Manual for Android OS

This manual applies to all of our android OS compatible printers ( both 58mm & 80mm width printer)Currently, the common communication ports we used for android OS are ( USB、Ethernet、Bluetooth and WiFi ) If you want to use Android Device connected with our printer, first of all make sure that printers can be supported Android Operate System, proceed as follows ( Bluetooth as example):

  1.  Insert the CD driver disc into the CD-ROM, connect your Android device  with your computer;
  2. Find the File Named “ SDK” from the CD driver, Then follow the path : “ Android SDK—BLUETOOTHDEMO —-bin—-BT-POSPrinter.APK “ , and install it into your Android device.
  3.  Connect your Android device with our printer once the installation done .
  4. Find this icon on the Android device, and click “Connect Printer” to search the Bluetooth printer, (Default pairing password for Bluetooth connection is “ 1234” ) . After the connection successfully, click on the “Print Test Page”, the printer will work

If you use the “Ethernet interface”, “USB”, “WIFI” communication, replace ” BLUETOOTH DEMO” from “Step 2” into the corresponding “NETDEMO”, “USB DEMO” and “WIFIDEMO”. Please noted, the customers can get all the original code from below path if you need to develop your own APK ( Path is: src    zj  pr intdemo )

Operating Manual for IOS APP

  1. Download the Test Tools “POS-PrinterV1.0” from App Store,as below

  2. Turn on the Bluetooth setting of IOS device , then click “POS-Printer”

  3. Into the App of “POS-Printer”, select the paper width as below

  4. Select the way of communication of printers, “Bluetooth” or “WIFI”

  5. If connect with Bluetooth, then you can click “ Select Printer” first, you will search the “Bluetooth Printer” (the default name of printer is Bluetooth Printer), click it to be connecte

USB port to be used

  1. Insert the CD-ROM,click on the file(58/80 series printer driver software )to star to installation ,select the language appears as you need to install the driver,as shown below
    graphical user interface, application
    graphical user interface, application

  2. Then select the language click “OK”,as shown below ,click”Continue”to next step.
    graphical user interface, application

  3. please read the following License Agreement ,accept and continue the installation , as shown below
    graphical user interface, text, application, email

  4. .Click :N ext”after the operation in the below figure(Customer can also modify the path of the driver can choose the default installation path)
    graphical user interface, text, application, email

  5. Then click”Next”after the operation as shown below ,choose “install”, if you computer has antivirus software ,appears to block the installation of the windows allow this operation.

  6. Wait for the installation interface appear as follows after the completion , choose your computer’s operating system ,then select the printer model (POS58 series printer),if you use a USB interface to communicate , click “USB Port Check”automatically recognize the computer USB port ,click Next to continue ,as shown below

  7. Click Begin Setup ,as shown below appears ,select “install”or “ install this driver software anyway”
    graphical user interface, text, application

  8. .Completing the driver installation ,as shown below
    graphical user interface, application

Cleaning of printer head

Cleaning of printer

When the printer has the following conditions, you should clean the printer head:

  1. The printer does not print clearly and the thermal paper is Ok.
  2. The printer Print pages lengthways is not clear
  3. It’s getting too noisy while feeding paper or printing.

Printer head cleaning steps are as follows :

  1. Power off the printer and open the paper room cover. Remove the thermal paper roll.
  2. If the printer just finished printing , please wait for the print head to cool down.
  3.  With a soft cotton cloth dipped in ethanol (please make sure there is no dripping), wipe the thermal printer head gently and remove any dust or stains.
  4.  Wait for the complete evaporation of any ethanol, then place the thermal paper roll back in the printer and close the paper room cover, then print a test page.

Notes :

  • When the printer maintenance must ensure that the power is shut down
  • Hands or other metal tools away from the surface of the printer head, do not use tweezers to scratch the surface of the printer head and other sensitive parts.
  • Do not use gasoline, acetone and other organic solvents for printer head cleaning

General Troubleshooting

  1. Self printing test is ok,but printer does not work after driver installation.
  2.  Recheck the installation according to above installation wizard and see if we selected the right port or ask service center for advice if needed.
  3.  Malfunction of paper feeding?
  4.  Use soft brush to clean the paper sensor and try again or send it to the service center for repair.
  5. Malfunction of the indicator light
  6. Check the cable connecting way / adapter / power cord / switch on or off? Or contact the service center for repair.
  7. Messy code printing except Arabic numeral printing.
  8.  language switching incorrectly, please use our tool “IPrinter” (you can find it on the enclosed CD) to change the language what you want print.
  9. Red indicator keep flashing during the printing.
  10. Usually it is due to the high temperature of the print head. If printing stopped, please contact the service center for repair.
  11. Printing speed is very slow for serial printer
  12.  follow this path and change the set accordingly : Driver — Properties — Device Settings — Print Mode — Print as soft font.
  13. Water or other liquid spills into the printer
  14. Cut off the power,we can dry the main board or printer head with a hair dryer, careful of the temperature ( average 50 degree is ok )
  15. The printer can’t work
  16. The battery maybe without electricity,please use power adapter to charge. Then you try to star the printer, if the printer has same problem, please send to service center for repair.
  17. Can not search the Bluetooth printer
  18. Please check the equipment “Bluetooth” function whether opened, the communication whether normal, then replug the printer “Bluetooth Module” try to connect and search “Bluetooth” again, if the problem are still existed, please send the specified location repair.

FCC COMPLIANCE STATEMENT:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1.  This device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IC WARNING
This device contains licence-exempt transmitter(syreceiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device

Radiation Exposure statement The device has been evaluated to meet general RP exposure requirement The device an be used in portable exposure condition without restriction.

Documents / Resources

| SENMON Portable thermal printer [pdf] Instruction Manual
Portable thermal printer, ZJ-580
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