Sage Smart Scoop User Guide

June 7, 2024
Sage

sage logo the Smart Scoop™
BCI600/SCI600Sage Smart Scoop QUICK GUIDE

SAGE®RECOMMENDS SAFETY FIRST
At Sage, ®we are very safety conscious. We design and manufacture consumer products with the safety of you,  our valued customer, foremost in mind. In addition, we ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.

WARNING
To prevent damage to the compressor and to ensure maximum performance, place the unit in an upright position for 12 hours after transit and before use.

NOTE
Always store the ice cream machine upright and level on its supporting feet. This will ensure reliable compressor performance.

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE:

  • A downloadable version of this document is also available at sageappliances.com

  •  Before using the first time ensure your electricity supply is the same as shown on the label on the underside of the appliance.This appliance is equipped with a power cord having a grounding wire with a grounding plug.  The appliance must be grounded using a properly grounded outlet. In the event of an electrical fault, grounding reduces the risk of electrical shock.

  • Remove and safely discard any packaging materials before first use.

  •  To eliminate a choking hazard for young children, safely discard the protective cover fitted to the power plug.

  •  This appliance is for household use only. Do not use the appliance for anything other than its intended use. Do not use in moving vehicles or boats. Do not use outdoors. Misuse may cause injury.
    WE RECOMMEND SAFETY FIRST

  • Fully unwind the power cord before operating.

  •  Position the appliance on a stable, heat resistant, level, dry surface away from the edge and do not operate on or near a heat source such as a hot plate, oven or gas hob.

  •  Vibration during operation may cause the appliance to move.

  •  Do not let the power cord hang over the edge of a bench or table, touch hot surfaces or become knotted.

  • Always ensure the appliance is turned OFF, unplugged at the power outlet, and has been allowed to cool before cleaning, attempting to move or storing.

  • Always turn the appliance to the OFF position, switch off at the power outlet and unplug at the power outlet when the appliance is not in use.

  • Do not use the appliance if the power cord, plug, or appliance becomes damaged in any way. If damaged or maintenance other than cleaning is required, please contact Sage Customer Service or go to sageappliances.com in order to avoid a hazard.

  • Any maintenance other than cleaning should be performed by an authorized Sage service centre.

  • Children should not play with the appliance.

  • Cleaning and user maintenance of the appliance should not be carried out by children unless they are 8 years or older and supervised.

  • The appliance and its cord should be kept out of reach of children aged 8 years and younger.

  •  The installation of a residual current safety switch is recommended to provide additional safety when using all electrical appliances. Safety switches with a rated operating current of not more than 30mA are recommended.  Consult an electrician for professional advice.

  •  Always ensure the appliance is properly assembled before use.

  • Do not use the appliance on a sink drainboard.

  •  Keep hands, fingers, hair, clothing as well as spatulas and other utensils away from moving or rotating parts during operation.

  •  Do not use the appliance for anything other than food and/or beverage preparation.

  • In order to avoid the possible hazard of the appliance starting by itself due to inadvertent resetting of the overload protection, do not attach an external switching device (such as a timer) or connect the appliance to a  circuit that can regularly switch the appliance on and off.

  •  Carefully read all instructions before operation and save them for future reference.

  •  The appliance can be used by persons with reduced physical or mental capabilities or a lack of experience and knowledge, only if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.

  • The appliance can be used by children aged 8 years or older if they have been given supervision or instruction concerning the use of the appliance in a safe way and if they understand the hazards involved.

  •  Position the appliance at a minimum distance of 15cm away from walls to ensure proper ventilation.

  •  Do not cover the air vents when the ice cream machine is in use.

  •  Do not place any ingredients directly into the ice cream chamber. Place ingredients into the ice cream bowl only.

  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

  •  Do not leave the lid off the ice cream machine for extended periods of time. Do not use any other accessories other than those provided with the product.

****The symbol shown indicates that this appliance should not be disposed of in the normal household waste. It should be taken to a local authority waste collection centre designated for this purpose or to a dealer providing this service. For more information, please contact your local council office.

Sage Tea Maker protecprotect against electric To protect against electric shock, do not immerse the power plug, cord or appliance in water or any liquid.

FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS

FEATURES OF YOUR NEW APPLIANCE

Automatic Mode
Automatic mode churns and freezes the ingredients to the selected/desired consistency. Select one of the four pre-set functions: Sorbet, frozen yogurt, gelato or ice cream. Smart Scoop will beep when ready.
Manual Mode
The time to make ice cream can be manually set for pre-timed recipes. Preset Functions The Sage ® Smart coop ™ has four pre-set functions to pick from. Select one of the following settings; sorbet, frozen yogurt,  gelato, or ice cream.
Pre-Cool

It’s good practice to pre-cool the machine when preparing your dessert base. This optional function will cool the machine to approximately -10 to -30°C and usually takes about 5–10  minutes.
Keep Cool
Once the consistency of the dessert has been achieved, Keep Cool will prevent the mixture from melting for up to 3 hours. When the machine is in this mode, note that the compressor will operate intermittently to ensure consistency of the dessert.
Child Lock
The Sage®Smart Scoop™features a child lock. Press and hold ** HOLD for 2 seconds to set the child lock mode. To exit this mode press and hold for 2 seconds again.
Add Mix-Ins
Mix-ins such as chocolate chips, fresh fruit and flavors can all be added easily through the flip back lid. The ice cream machine will beep and ADD MIX- INS will flash to let you know that it is time to add your favorite condiments!
Sound**
The ice cream machine features an alert beeper when your ice cream is ready. This alert can be set between: loud, soft or mute.

COMPONENTS

Sage Smart Scoop COMPONENT

A. Anodised ice cream bowl
Not dishwasher safe and should not be stored in the freezer.
B. Paddle
C. Lid
D. Stainless steel housing
E. POWER
F. START / PAUSE
G. Manual timer
H. PRE-COOL function
I. Keep cool
| J. Auto timer/Hardness selection dial Will scroll between the following settings: sorbet, frozen yogurt, gelato, or ice cream. Rotate the dial left for softer textured desserts or right for harder textured desserts.
K. TEMP / UNITS button Allows you to toggle between Celsius and Fahrenheit.
L. Sound
Select between loud, soft, or mute.
M. Handles
N. Bowl chamber
---|---

Rating Information
220–240V~ 50Hz 170–200W

Sage Smart Scoop SMART SCOOP DISPLAY

SMART SCOOP DISPLAY
O. LCD Control Display
P. Hardness selection bar
Q. Progress indicator bar
R. Keep Cool will keep the frozen dessert chilled and churned for up to 3 hours.
S. Add mix-ins will flash to let you know when it is time to add your favorite mix-ins.
T. Pre-Cooling
Pre-cool works by reducing the temperature of the cooling chamber to its optimal operating temperature before the base mix is introduced. As the appliance is already cold it will take less time to freeze. This reduces the churning required to achieve the dense & creamy consistency of great gelato.
U. Press Start flashes when in the PRE-COOL mode to advise that the machine is chilled and ready to start churning.
V. Remove blade indicates that the dessert is finished and the blade can be removed from the bowl.

ACCESSORIES

W. Anodised ice cream bowl
X. Spatula use to scrape the bowl
Y. Paddle
Z. Bottlebrush for easy cleaning of the paddle and bowl

Sage Smart Scoop ACCESSORIES

OPERATION

BEFORE FIRST USE
Machine preparation
Remove and discard all labeling and packaging materials attached to your ice cream machine. Ensure you have removed all parts and accessories before discarding the packaging.
Remove the lid, ice cream bowl, and paddle from the machine. Clean these parts and accessories using warm soapy water and rinse thoroughly. Ensure all parts are completely dry.

FIRST USE
Initial start-up

  • Place paddle inside the bowl.
  •  Place ingredients inside the bowl in order of the recipe.
  • Sage Smart Scoop FIRST USEPlace ice cream bowl into the ice cream chamber.
  • There are 2 grooves in the bowl chamber. When positioning the bowl, align so that the bowl handle hinge is positioned within these grooves. Sage Smart Scoop are 2 grooves 2
  • Make sure the BOWL CHAMBER and thje exterior of the ice cream bowl is completely dry before inserting.

Sage Smart Scoop Machine preparation 2

  1.  To lock the lid into position, align the lid handle to the alignment graphic, rotating clockwise into the LOCK  position. LOCK

  2.  Press the POWER button to turn the machine on.

  3.  Rotate the hardness selection dial to your chosen dessert. Press the START / PAUSE button to begin
    the churning process. The elapsed time will be displayed on the LCD.

  4. The smart scoop will beep when your dessert has reached its desired consistency.

PRE-COOL
NOTE
PRE-COOL can only be operated in the standby mode, before pressing the START / PAUSE button.

a) PRE-COOL lowers the temperature of the ce cream machine to reduce the time it takes to prepare your dessert. It is optional and is ideal to use while you are preparing your ice cream base before churning.
b) To select the PRE-COOL function, press the PRE-COOL button. The light surrounding the button will turn from white to red to indicate that the machine is in PRE-COOL mode. This mode will ‘PRE-COOL’ the machine to approximately -10°C to -30°C, taking about 5-10 minutes. READY will illuminate and PRESS  START will flash on the LCD screen when the ice cream maker has reached optimal temperature.
The paddle will start turning after 15 minutes has passed, but will not start making the frozen dessert unless the START / PAUSE button is pressed. In this function, the LCD screen will display the temperature, PRE- COOLING will illuminate and the progress indicator will scroll, to let you know that you are in this mode.
c) PRE-COOL will return to standby after 20 minutes or alternatively can be switched off either by pressing the PRE-COOL button again or pressing the START / PAUSE button which will override the pre-cooling mode.

NOTE
START / PAUSE button will have to be pressed to start the churning process after pre-cooling.

CARE & CLEANING

Ensure that the ice cream machine is turned off by pressing the POWER button. The ice cream machine is off when the START / PAUSE button’s LED light is no longer illuminating red. Remove the power plug from the power outlet. Allow the ice cream machine compressor to cool completely before disassembling and cleaning.
CLEANING THE STAINLESS STEEL HOUSING

  1.  Wipe the exterior of the stainless steel housing and the LCD screen with a soft damp cloth. Do not use a dry paper towel or cloth to clean the LCD screen, or use an abrasive cleanser or metal scouring pad to clean any part of the ice cream machine as these will scratch the surface.
    NOTE
    Never immerse the stainless steel housing in water or place in the dishwasher. Take care not to allow water or cleaning fluids to seep under the buttons or LCD screen on the control panel.
    NOTE
    To clean the ice cream chamber ensure that the unit is at room temperature. Wipeout with soapy water and a  soft damp cloth.

  2.  If an over-spill of cream, milk, chocolate, etc. occurs in the interior chamber, carefully remove using a soft,  damp cloth.

  3. Let all surfaces dry thoroughly prior to inserting the power plug into a power outlet.

CLEANING THE LID
The lid can be cleaned in warm soapy water, using a soft sponge. Do not use an abrasive cleanser or metal scouring pad as these will scratch the surface. Let all surfaces dry thoroughly prior to placing them into the ice cream machine.

CLEANING THE ICE CREAM BOWL
Fill the ice cream bowl up halfway with warm soapy water. A non-abrasive liquid cleanser or mild spray solution may be used. Allow standing for 10-20 minutes.

NOTE
Ice Cream Bowl is NOT dishwasher safe.

CLEANING THE PADDLE

  1. Wash the paddle with warm soapy water. Using the bottle brush supplied insert this in the central part of the paddle to clean all the ice cream out. Sage Smart Scoop are CLEANING THE PADDLE2. Let all surfaces dry thoroughly before reassembling the ice cream machine.

NOTE
The paddle and lid are dishwasher safe on the top rack ONLY.

STORAGE
Store the appliance in an upright position and level on it support legs. Do not store anything on top of the ice cream machine.

TROUBLESHOOTING

PROBLEM EASY SOLUTION
Ice cream won’t freeze
  • START / PAUSE button needs to be pressed.
  • Alcohol in ice cream? Added too much or too soon.
  • Ensure that there is adequate ventilation around the ice cream maker. We recommend leaving at least 15cm between the ice cream machine and adjacent hard surfaces.

Paddle won’t move|

  • Paddle won’t move if the pre-cool function is selected for the first 5 minutes.
  • Check to see if the center spindle is inserted correctly into the plastic paddle; if the center spindle is not moving then there may be an issue with the machine – Call Sage° customer service.

Lid will not lock Into position|

  • Paddle and bowl are not positioned property – make sure the handle of the bowl sits within the grooves and the paddle is inserted property.

Frozen dessert not frozen in the allocated time|

  • The dessert mixture was too warm when placed in the ice cream bowl for the time allocated in a manual setting.
  •  Different ingredients and quantities will effect freezing time.
    Allow for more time if using ingredients like eggs/alcohol.

Can’t remove

bowl insert after churning

|

  • Ingredients may have spilled over the side of the bowl and into the chamber. Turn the machine off and let stand for 10-20 minutes to defrost the ice cream. Then remove bowl and wipe the interior chamber of the ice cream machine.

How do I make soft-serve ice cream?|

  • The frozen desserts on the hardness indicator bar are only there as a guide.Try making your soft serve on the sorbet setting. You can tum the hardness back up if the ice cream is not hard enough.

I want my ice cream even harder!|

  • Remove ice cream from ice cream bowl, place in another air-tight container and place in freezer for a further 1-2 hours or until desired hardness is achieved.

Can I put my mix-ins Into the custard base?|

  • Put your mix-ins at the end when prompted.
  • Note: Often ingredients such as fruits may disintegrate during the churning process if added too early.
PROBLEM EASY SOLUTION
  My Ice-cream maker seems to be vibrating briefly?

The internal compressor is mounted on special rubber mounts to reduce the noise and vibration during operation. When cooling is not required the compressor will automatically turn off and a small amount of vibration for 1-2 seconds is normal.

The controls don’t work?|

  • The child lock may be on. Press and hold the HOLD **** button for 2 seconds to disengage the locking.

The Ice cream maker does not remember my last setting?|

  • The internal computer will only remember the settings once START / PAUSE has been activated.

The temperature reading In Fahrenheit|

  • Press the button to change temperature units.

Ice Cream not churning but the compressor is on|

  • The PRE-COOL is activated.
  • To preserve the life if the compressor there is a self-timer on the compressor. Please allow for up to 3 minutes for the compressor to activate.

My Ice cream Is Icy? Why?|

  •  Some desserts have a higher water content in them which will make the mixture icier.

I pulled the Ice cream out of the freezer and It Is very hard. Why?|

  • Home-made ice cream will always be harder than store-bought ice cream as it contains less air. We suggest removing the ice cream for about 5-10 minutes before serving.

Can I place the Ice cream bowl Into the freezer?|

  • We do not suggest placing the ice cream bowl in the freezer as the ice cream will freeze solid and be very difficult to scoop out. Do not use any sharp or metal utensils to scoop the ice cream from the bowl as it may scratch the coating.

GUARANTEE

2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for domestic use in specified territories for 2 years from the date of purchase against defects caused by faulty workmanship and materials. During this guarantee period, Sage Appliances will repair, replace, or refund any defective product (at the sole discretion of Sage Appliances). All legal warranty rights under applicable national legislation will be respected and will not be impaired by our guarantee. For full terms and conditions on the guarantee, as well as instructions on how to make a claim,  please visit www.sageappliances.com.

GBR
BRG Appliances Limited
Unit 3.2, Power Road Studios, 114 Power
Road, London, W4 5PY
UK Landline: 0808 178 1650
Mobile (National Rate): 0333 0142 970

sage logo

www.sageappliances.com
Registered in England & Wales No. 8223512
Registered in Germany No. HRB 81309 (AG Düsseldorf)
Registered in France No. 879 449 866 RCS

Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product.

Copyright BRG Appliances 2021
BCI600/SCI600 UG6 B20

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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