DELL OptiPlex 7490 All-In-One Installation Guide

June 7, 2024
Dell

DELL

DELL OptiPlex 7490 All-In-One Installation Guide

DELL OptiPlex 7490 All-In-One

Regulatory Model: W26C
Regulatory Type: W26C003/W26C004
April 2020
Rev. A00

Notes, cautions, and warnings

FIG 1 Notes, cautions, and warnings

© 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Set up your OptiPlex 7490 All-in-One

NOTE: The images in this document may differ from your computer depending on the configuration you ordered.

1. Set up the stand.

FIG 1 Set up the stand

Figure 1. Articulating stand

FIG 2 Set up the stand

Figure 2. Fixed stand

FIG 3 Height Adjustable Stand

Figure 3. Height Adjustable Stand

NOTE: Follow the same procedure to install the Height Adjustable Stand with Optical Disk Drive.

2. Set up the keyboard and mouse.
NOTE: For setup instructions, see the documentation shipped with the keyboard and mouse.

FIG 4 Set up the keyboard and mouse.

3. Route the power cable through the stand, then connect the power cable.

FIG 5 Route the power cable through the stand, then connect the power
cable.

4. Press the power button.

FIG 6 Press the power button

5. Finish operating system setup.

For Ubuntu:
Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, see the knowledge base articles SLN151664 and SLN151748 at www.dell.com/support.

For Windows:
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:

  • Connect to a network for Windows updates.

NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.

FIG 7 Finish operating system setup

  • If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
  • On the Support and Protection screen, enter your contact details.

6. Locate and use Dell apps from the Windows Start menu—Recommended.
Table 1. Locate Dell apps

FIG 8 Locate Dell apps

FIG 9 Locate Dell apps

Views of OptiPlex 7490 All-in-One

Front

FIG 10 Front

  1. Full HD webcam
  2. Camera-status light
  3. Display
  4. Speakers
  5. Power button/power-status indicator
  6. Array microphones

Retractable camera

FIG 11 Retractable camera

NOTE: Depending on the configuration ordered, your computer will have only RGB camera or both RGB camera and Infrared camera.

  1. Full HD camera
  2. Infrared camera
  3. Infrared emitter
  4. Camera-status light

Left

FIG 12 Left

  1. SD 4.0 card slot
  2. USB 3.2 Gen 2×2 capable Type-C port
  3. Universal audio port
  4. USB 3.2 Gen 1 port with PowerShare

Right

FIG 13 Right

  1. Hard-drive status indicator

Back

FIG 14 Back

  1. Back cover
  2. Stand cover
  3. Kensington security-cable slot
  4. Bottom cover
  5. Stand

Bottom

FIG 15 Bottom

  1. Cable cover screw hole
  2. HDMI-IN—HDMI 1.4 port
  3. HDMI-OUT—HDMI 2.0 port
  4. DP++ 1.4a/HDCP 2.3 port
  5. RJ-45 Ethernet port
  6. USB 3.2 Gen 2 ports with Smart Power On
  7. USB 3.2 Gen 2 ports
  8. Line-out audio port
  9. Power connector
  10. PSU status indicator LED

FIG 16 Bottom

  1. Display Built-in Self Test button
    This button has two functions:
    ● When the computer is on, use this button to select the video input-source.
    Press the button to switch the display between the internal system display and HDMI input.
    ● When the computer is off (there is no power; neither is it in sleep state nor hibernate state), use this button to run the built-in selftest for the display.
    Press and hold down this button, and then press the power button to turn on the computer. The built-in color pattern for the LCD monitor will appear on the screen.
    For more information, see the Troubleshooting section in the Service Manual at www.dell.com/support/manuals.

  2. Service tag label

Inside view of your computer

NOTE: The appearance of heat sink differs depending on the graphics configuration you ordered.

FIG 17 Inside view of your computer

  1. Wireless card
  2. System board
  3. Camera assembly
  4. Heat sink
  5. M.2 2230/2280 solid-state drive/Intel Optane PCIe connector
  6. Processor fan
  7. Memory modules
  8. Hard drive
  9. M.2 2230/2280 solid-state drive PCIe connector
  10. Side-I/O board
  11. Speakers
  12. Power-button board
  13. Microphones
  14. Coin-cell battery
  15. Power-supply fan
  16. Power-supply unit

System board layout

FIG 18 System board layout

  1. Power-supply unit (PSU) cable connector
  2. Coin-cell battery
  3. Display back-light cable connector
  4. Camera cable connector
  5. M.2 2230/2280 solid-state drive/Intel Optane PCIe connector
  6. Processor-fan cable connector
  7. Memory modules
  8. Hard-drive connector
  9. M.2 2230/2280 solid-state drive PCIe connector
  10. Side IO-signal cable connector
  11. Side IO-power cable connector
  12. Audio-board cable connector
  13. Microphone-module cable connector
  14. Speaker cable connector
  15. Power-button cable connector
  16. Display cable connector
  17. M.2 WLAN connector
  18. PSU-fan cable connector
  19. Touchscreen cable connector
  20. Processor

Specifications of OptiPlex 7490 All-in-One

Dimensions and weight
The following table lists the height, width, depth, and weight of your OptiPlex 7490 All-in-One.

Table 2. Dimensions and weight

FIG 19 Dimensions and weight

NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability.

Processor
The following table lists the height, width, depth, and weight of your OptiPlex 7490 All-in-One.

NOTE: Global Standard Products (GSP) are a subset of Dell’s relationship products that are managed for availability and synchronized transitions on a worldwide basis. They ensure the same platform is available for purchase globally. This allows customers to reduce the number of configurations managed on a worldwide basis, thereby reducing their costs. They also enable companies to implement global IT standards by locking in specific product configurations worldwide.

Device Guard (DG) and Credential Guard (CG) are the new security features that only available on Windows 10 Enterprise today. Device Guard is a combination of enterprise-related hardware and software security features. When you configure together, it locks a device and it can only run trusted applications. Credential Guard uses virtualization-based security to isolate secrets (credentials) and only privileged system software can access the system. Unauthorized access to these secrets can lead to credential theft attacks. Credential Guard prevents these attacks by protecting NTLM password hashes and Kerberos Ticket Granting Tickets

NOTE: Processor numbers are not a measure of performance. Processor availability subject to change and may vary by region/country.

Table 3. Processor

FIG 20 Processor

FIG 21 Processor

FIG 22 Processor

Chipset
The following table lists the details of the chipset supported by your OptiPlex 7490 All-in-One.

Table 4. Chipset

FIG 23 Chipset

FIG 24 Chipset

Operating system
Your OptiPlex 7490 All-in-One supports the following operating systems:

  • Windows 10 Home, 64-bit
  • Windows 10 IoT Enterprise 2019 LTSC (OEM Only)
  • Windows 10 Pro, 64-bit
  • Windows 10 Pro Education, 64-bit
  • Windows 10 CMIT Government Edition, 64-bit
  • Kylin Linux Desktop version 10.1 (China only)
  • Ubuntu Linux 20.04 LTS, 64-bit

For more information about Dell OS Recovery image, see How to Download and Use the Dell OS Recovery Image in Microsoft Windows, at Dell support site.

Commercial platform Windows 10 N-2 and 5-year operating system supportability:
All newly introduced 2019 and later commercial platforms (Latitude, OptiPlex, and Dell Precision) will qualify and ship with the most current factory installed Semi-Annual Channel Windows 10 version (N) and qualify (but not ship) the previous two versions (N-1, N-2). The OptiPlex 7490 All-in-One will RTS with Windows 10 version v20H2 at time of launch, and this version will determine the N-2 versions that are initially qualified for this platform.

For future versions of Windows 10, Dell continues to test the commercial platform with coming Windows 10 releases during device production and for five years post-production, including both fall and spring releases from Microsoft.

For additional information about N-2 and 5-year Windows operating system supportability, see the Dell Windows as a Service (WaaS), at Dell support site.

EOML 411
The OptiPlex 7490 All-in-One continues to test the coming Semi-Annual Channel Windows 10 version releases for five years post-production, including both fall and spring releases from Microsoft.

Memory
The following table lists the memory specifications of your OptiPlex 7490 All- in-One.

Table 5. Memory specifications

FIG 25 Memory specifications

FIG 26 Memory specifications

Memory configuration matrix
The following table lists the memory configurations supported for your OptiPlex 7490 All-in-One.

Table 6. Memory configuration matrix

FIG 27 Memory configuration matrix

External ports
The following table lists the external ports of your OptiPlex 7490 All-in-One.

Table 7. External ports

FIG 28 External ports

Internal slots
The following table lists the internal slots of your OptiPlex 7490 All-in-One.

Table 8. Internal slots

FIG 29 Internal slots

Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your OptiPlex 7490 All-in-One.

Table 9. Ethernet specifications

FIG 30 Ethernet specifications

Wireless module
The following table lists the Wireless Local Area Network (WLAN) modules supported on your OptiPlex 7490 All-in-One.

Table 10. Wireless module specifications

FIG 31 Wireless module specifications

Audio
The following table lists the audio specifications of your OptiPlex 7490 All- in-One.

Table 11. Audio specifications

FIG 32 Audio specifications

Storage
This section lists the storage options on your OptiPlex 7490 All-in-One.
Your computer supports one of the following configurations:

Table 12. Storage matrix

FIG 33 Storage matrix

The primary drive of your computer varies with the storage configuration. For computers:

  • With a M.2 drive, the M.2 drive is the primary drive
  • Without a M.2 drive, the 2.5-inch hard-disk drive is the primary drive

Table 13. Storage specifications

FIG 34 Storage specifications

Intel Optane memory
Intel Optane memory functions only as a storage accelerator. It neither replaces nor adds to the memory (RAM) installed on your computer.

NOTE: Intel Optane memory is supported on computers that meet the following requirements:

  • 7th Generation or higher Intel Core i3/i5/i7 processor
  • Windows 10 64-bit version or higher (Anniversary Update)
  • Latest version of Intel Rapid Storage Technology driver

Table 14. Intel Optane memory

FIG 35 Intel Optane memory

Media-card reader
The following table lists the media cards supported by your OptiPlex 7490 All- in-One.

Table 15. Media-card reader specifications

FIG 36 Media-card reader specifications

Camera
The following table lists the camera specifications of your OptiPlex 7490 All- in-One.

Table 16. Full HD RGB Infrared webcam specifications

FIG 37 Full HD RGB Infrared webcam specifications

FIG 38 Full HD RGB Infrared webcam specifications

Table 17. Full HD RGB Webcam

FIG 39 Full HD RGB Webcam

Power ratings
The following table lists the power rating specifications of OptiPlex 7490 All-in-One.

Table 18. Power ratings

FIG 40 Power ratings

FIG 41 Power ratings

Power supply connectors
The following table provides information about the power supply connectors of your OptiPlex 7490 All-in-One.

Table 19. Power supply connectors

FIG 42 Power supply connectors

Display
The following tablet lists the display specifications of your OptiPlex 7490 All-in-One.

Table 20. Display specifications

FIG 43 Display specifications

FIG 44 Display specifications

FIG 45 Display specifications

GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your OptiPlex 7490 All-in-One.

Table 21. GPU—Integrated

FIG 46 GPU—Integrated

GPU—Discrete
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your OptiPlex 7490 All-in-One.

Table 22. GPU—Discrete

FIG 47 GPU—Discrete

Environmental
Table 23. Environmental specifications

FIG 48 Environmental specifications

NOTE: Wood‐based fiber packaging contains a minimum of 35% recycled content by total weight of wood‐based fiber. Packaging that contains without wood‐based fiber can be claimed as Not Applicable. The anticipated required criteria for EPEAT 2018.

Regulatory

Table 24. Regulatory

FIG 49 Regulatory

Operating and storage environment
This table lists the operating and storage specifications of your OptiPlex 7490 All-in-One.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 25. Computer environment

FIG 50 Computer environment

  • Measured using a random vibration spectrum that simulates user environment.
    † Measured using a 2 ms half-sine pulse when the hard drive is in use.

Getting help and contacting Dell

Self-help resources
You can get information and help on Dell products and services using these self-help resources:

Table 26. Self-help resources

FIG 51 Self-help resources

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell

NOTE: Availability varies by country and product, and some services may not be available in your country.

NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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