dyson Handstick Vacuum Cleaner User Manual

dyson Handstick Vacuum Cleaner User Manual

ASSEMBLY

WASH FILTER Wash filter with cold water at least every month.

REGISTER YOUR FREE 2 YEAR GUARANTEE TODAY

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DYSON CUSTOMER CARE THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your 2 year guarantee, your Dyson appliance will be covered for parts and labor for 2 years from the date of purchase, subject to the terms of the guarantee.
If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/ when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson Helpline staff.
Alternatively visit www.dyson.com for online help, general tips and useful information about

Your serial number can be found on your rating plate which is behind the filter

2 EASY WAYS TO REGISTER FOR YOUR 2 YEAR GUARANTEE

REGISTER BY EMAIL

MENDAFTAR MELALUI EMAIL
CN: jclshsr@jebsen.com
HK: pidcs@jebsen.com
ID: service@higienis.com
KR: dyson@cosmoco.co.kr
MY: dysonsupport@visionary.com.my
PH: dysonservice@whiteplanetinc.com
TH: service@cmg.co.th
TW: service@hlh.com.tw
SG: service@ewpes.com.sg

REGISTER BY PHONE Call our dedicated Helpline.

CN 4006 333 508
HK 2926 2300
ID 021 707 39766
KR 1588 4253
MY 603 7710 5877
PH 632 7226587
TH 662 229 7000
TW 0800 251 209
SG 7000 435 7546

IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE WHEN USING AN ELECTRICAL APPLIANCE, BASIC PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:
THESE WARNINGS APPLY TO THE APPLIANCE, ALL TOOLS AND ACCESSORIES, AND ALSO WHERE APPLICABLE TO ANY CHARGER OR MAINS ADAPTOR

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the appliance to ensure that they can use it safely.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
4. Suitable for dry locations only. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified person in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
9. Make sure the cable is located so that it will not be stepped on, tripped over, or otherwise subjected to damage or stress.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapor may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. Do not use without the clear bin and filter in place.
18. Unplug when not in use for extended periods and before maintenance or servicing.
19. Use extra care when cleaning on stairs.
20. Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres (10 feet) of a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.
21. Use only Dyson chargers for charging this Dyson appliance. Use only Dyson batteries: other types of batteries may burst causing injury to persons and damage.
22. Do not incinerate this appliance even if it is severely damaged. The battery may explode in a fire.
23. Always turn `OFF’ the appliance before connecting or disconnecting the motorised brush bar.

READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

MARKING FOR NAME & CONTENT OF TOXIC OR HAZARDOUS SUBSTANCES OR ELEMENTS

O: Indicate that this toxic or hazardous substance contained in all of the homogeneous materials for this part is within the limit requirement in SJ/T11363-2006.

X: Indicate that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part exceed the limit requirement in SJ/T11363-2006.
(1) Toxic or hazardous substance contained is exempted under EU RoHS directives exemption list (2011/65/EU Annex II, recasting 2002/95/EC).

Disclaimer: The environment safe use period is declared based on the normal temperature

Power

Emptying the clear bin

Clearing brush bar obstructions

Charging

Storage and charging in the dock

Diagnostics

Looking for blockages

VACUUM CLEANER

Please read the `Important Safety Instructions’ in this Dyson Operating Manual before proceeding.

OPER ATION

• Ensure the appliance remains upright in use. Dirt and debris may be released if it is turned upside down.
• Do not operate while checking for blockages.
• For domestic indoor and car use only. Do not use it whilst the car is in motion or while driving.
• Take care if coming into contact with the carbon fiber brushes, as they may cause minor skin irritation. Wash your hands after handling the brushes.

DOCKING STATION INSTALLATION

Use appropriate mounting hardware for your wall type and ensure that the docking station is mounted securely. Ensure no pipe work (gas, water, air) or electrical cables, wires or ductwork are located directly behind the mounting area. The docking station must be mounted in accordance with regulations and applicable codes/standards (state and local laws may apply). Dyson recommends the use of protective clothing, eye ware and materials as necessary.

CARPETS OR HARD FLOORS

• Before vacuuming your flooring, rugs and carpets, check the manufacturer’s recommended cleaning instructions.
• The brush bar on the appliance can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorized floor tool and consulting with your flooring manufacturer.
• Before vacuuming highly polished floors, such as wood or lino, first check that the underside of the floor tool and its brushes are free from foreign objects that could cause marking.

LOOKING AFTER YOUR DYSON APPLIANCE

• Do not carry out any maintenance or repair work other than that shown in this Dyson Operating Manual, or advised by the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not this could invalidate your guarantee.
• Store the appliance indoors. Do not use or store it below 0°C (32°F). Ensure the appliance is at room temperature before operating.
• Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance.
• If used in a garage, always wipe the base plate and ball with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.

VACUUMING

• Do not use without the clear bin and filter in place.
• Fine dirt such as plaster dust or flour should only be vacuumed in very small amounts.
• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the appliance.
• When vacuuming, certain carpets may generate small static charges in the clear bin or nozzle. These are harmless and are not associated with the mains electricity supply. To minimize any effect from this, do not put your hand or insert any object into the clear bin unless you have first emptied it and cleaned it with a damp cloth (see `Cleaning the clear bin’).
• Use extra care when cleaning on stairs.
• Do not rest the appliance on chairs, tables, etc.
• Do not press down on the nozzle with excessive force when using the appliance as this may cause damage.
• Do not leave the cleaner head in one place on delicate floors.
• On waxed floors the movement of the cleaner head may create an uneven lustre. If this happens, wipe with a damp cloth, polish the area with wax, and wait for it to dry.

DIAGNOSTICS ­— APPLIANCE

EMPTYING THE CLEAR BIN

• Empty as soon as the dirt reaches the level of the MAX mark ­ do not overfill.
• Ensure the appliance is disconnected from the charger before emptying the clear bin.
• To release the dirt, push the red button at the side of the clear bin as shown.
• To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly, dispose as normal.
• To make emptying the clear bin easier, it is advisable to remove the wand and floor tool.

CLEANING THE CLEAR BIN

• Ensure the appliance is disconnected from the charger before removing the clear bin.
• Be careful not to pull the `ON’ trigger.
• Remove the wand and floor tool.
• To remove the clear bin, push the red button at the side of the clear bin as you would when emptying the clear bin. This will expose the red release button on the underside of the handle. Press this to release the clear bin.
• Remove the clear bin carefully.
• Clean the clear bin with a damp cloth only.
• Ensure the clear bin is completely dry before replacing.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.
• To replace the clear bin, fit the tab on the rim of the cyclone shroud into the aperture on the inside of the top of the clear bin. Push the clean bin up and in. It will click into place.
• Close the base of the clear bin.

WASHING YOUR FILTER

• Ensure the appliance is disconnected from the charger before removing the filter.
• Your appliance has one washable filter, located as shown.
• Press the `Filter’ button so you can remove the cyclone and clear bin unit.
• Check and wash the filter regularly according to instructions to maintain performance.
• The filter may require more frequent washing if vacuuming fine dust or if used mainly in `HIGH CONSTANT SUCTION’ mode.
• Wash the filter with cold water only. Do not use detergents.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.
• IMPORTANT: After washing please leave at least 12 hours to dry completely before refitting.
• Place the dry filter into the recess of the handle.
• Fit the base of the handle into the aperture on the base of the cyclone and clear bin unit. Push both halves together until the `Filter’ button engages and locks into place.

LOOKING FOR BLOCKAGES

• Ensure the appliance is disconnected from the charger before looking for blockages.
• Do not operate while checking for blockages. Failure to do so could result in personal injury.
• Beware of sharp objects when checking for blockages.
• Refit all parts securely before using.
• Clearing blockages is not covered by your guarantee.
• If you cannot clear an obstruction you may need to remove the brush bar. Use a coin to unlock the fastener marked with a padlock. Remove the obstruction. Replace the brush bar and secure it by locking the fastener. Ensure it is fixed firmly before operating the appliance.
• Take care if coming into contact with the carbon fiber brushes, as they may cause minor skin irritation. Wash your hands after handling the brushes.

CLEARING BLOCKAGES ­ THERMAL CUT-OUT

• This appliance is fitted with an automatically resetting thermal cut-out.
• Large items may block the tools or nozzle. If any part becomes blocked the appliance may overheat and automatically cut-out.
• Leave to cool down for 1-2 hours before checking the filter or for blockages.
• Ensure the appliance is disconnected from the charger before looking for blockages. Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts of the appliance securely before using.
• Clearing blockages is not covered by your guarantee.

CHARGING AND STORING

• This appliance will switch `OFF’ if the battery temperature is below 3°C. This is designed to protect the motor and battery. Do not charge the appliance and then move it to an area with a temperature below 3°C for storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge. Allow to cool for a few minutes.
• Avoid using the appliance with the battery flush to a surface. This will help it run cooler and prolong battery run time and life.
• If mounting the docking station on a wall, follow the instructions supplied with this appliance. Ensure the docking station is fitted correctly and the right way up, so the motor of the appliance is at the top when in place. Take all necessary safety precautions. Use appropriate fixings, tools and safety equipment.

DIAGNOSTICS ­ CHARGER

BATTERY SAFETY INSTRUCTIONS

• Use only Dyson batteries and Dyson charging unit.
• The battery is a sealed unit and under normal circumstances poses no safety concerns. In the unlikely event that liquid leaks from the battery do not touch the liquid and observe the following precautions:
• Skin contact ­ can cause irritation. Wash with soap and water.
• Inhalation ­ can cause respiratory irritation. Expose to fresh air and seek medical advice.
• Eye contact ­ can cause irritation. Immediately flush eyes thoroughly with water for at least 15 minutes. Seek medical attention.
• Disposal ­ wear gloves to handle the battery and dispose of immediately, following local ordinances or regulations.
  CAUTION: The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, short contacts, heat above 60°C, or incinerate. Replace battery with a Dyson battery only: use of any other battery may present a risk of fire or explosion. Dispose of used battery promptly. Keep away from children. Do not disassemble and do not dispose of in fire.

DISPOSAL INFORMATION

Dyson products are made from high grade recyclable materials. Please dispose of this product responsibly and recycle where possible.
• The battery should be removed from the product before it is disposed of.
• Dispose of, or recycle, the battery in accordance with local ordinances or regulations.

DYSON CUSTOMER CARE

After registering for your free 2 year guarantee, your Dyson handheld vacuum will be covered for parts and labor for 2 years from the date of purchase, subject to the terms of the guarantee. If you have any query about your Dyson vacuum cleaner, call the Dyson Customer Care Helpline with your serial number and details of where/when you bought the vacuum cleaner. Your serial number can be found behind the filter. Most queries can be solved over the phone by one of our trained Dyson Customer Care Helpline staff.

PLEASE REGISTER AS A DYSON VACUUM OWNER
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEANER To help us ensure you receive prompt and efficient service, please register as a Dyson vacuum owner. There are two ways to do this:
• By Email
CN: jclshsr@jebsen.com
HK: pidcs@jebsen.com
ID: service@higienis.com
KR: dyson@cosmoco.co.kr
MY: dysonsupport@visionary.com.my
PH: dysonservice@whiteplanetinc.com
TH: service@cmg.co.th
TW: service@hlh.com.tw
SG: service@ewpes.com.sg
• By calling the Dyson Customer Care Helpline.
• This will confirm ownership of your Dyson vacuum cleaner in the event of an insurance loss, and enable us to contact you if necessary.

LIMITED 2 YEAR GUARANTEE
Terms and conditions of the Dyson 2 year limited guarantee.

WHAT IS COVERED
The repair or replacement of your Dyson vacuum cleaner (at Dyson’s discretion) if your Dyson vacuum cleaner is found to be defective due to faulty materials, workmanship or function within 2 years of purchase or delivery (if any part is no longer available or out of manufacture Dyson will replace it with a functional replacement part).
• Use of the Dyson handheld vacuum cleaner in the country of purchase.
• You must provide proof of (both the original and any subsequent) delivery/ purchase before any work can be carried out on your Dyson handheld vacuum cleaner. Without this proof, any work carried out will be chargeable. Please keep your receipt or delivery note.

WHAT IS NOT COVERED

Dyson does not guarantee the repair or replacement of a product as a result of:

• Normal wear and tear (e.g. fuse, brush bar, etc.).
• Reduction in battery discharge time due to battery age or use.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the Dyson vacuum cleaner which is not in accordance with the Dyson Operating Manual.
• Blockages ­ please refer to the Dyson Operating Manual for details of how to unblock your Dyson vacuum cleaner.
• Use of the Dyson vacuum cleaner for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the instructions of Dyson.
• Use of parts and accessories which are not Dyson Genuine Components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorized agents. If you are in any doubt as to what is covered by your guarantee, please call the Dyson Customer Care Helpline.

SUMMARY OF COVER

• The guarantee becomes effective at the date of purchase (or the date of delivery if this is later).
• All work will be carried out by Dyson or its authorized agents.
• Any parts which are replaced will become the property of Dyson.
• The repair or replacement of your Dyson vacuum cleaner under guarantee will not extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.

ABOUT YOUR PRIVACY
Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may disclose it to third parties for the purposes of providing the services you have requested or to our business partners or professional advisers. If you wish to access your personal information or see our full privacy policy, please contact the Dyson Customer Care Helpline.

PRODUCT INFORMATION
Net weight: 2.31kg Please note: Small details may vary from those shown.

IMPORTANT
WASH FILTER

Wash filter with cold water at least every month.

Dyson Customer Care
If you have a question about your Dyson vacuum cleaner, call the Dyson Customer Care Helpline with your serial number and details of where and when you bought the cleaner, or contact us via the Dyson website. The serial number can be found on the main body of the vacuum cleaner behind the clear bin.

CN
Jebsen Consumer Products (China) Company Limited
jclshsr@jebsen.com
4006 333 508
www.dyson.cn

HK
Jebsen Consumer Products Company Limited
www.jebsenconsumer.com
2926-2300
10/F, Continental Electric Building,
17 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong

ID
PT Metrox Mekanika
cs.dyson@e-metrox.com +62 21 2966 8888 ext. 1041 / 1042
Gd. Tcc Batavia Lt 19, Jl. K. H. Mas Mansyur Kav 126, Karet Tengsin,
Tanah Abang Jakarta Pusat, Indonesia 10220 www.dyson.co.id

KR
www.dyson.com
1588-4253 137-070 1534-5

MY
Dyson Helpline
dysonsupport@visionary.com.my
+603 7710 5877
Visionary Solutions Sdn Bhd 10 Boulevard, A-8, Block Allamanda,
Lebuhraya Sprint PJU 6A, 47400, Petaling Jaya Selangor, Malaysia

PH
White Planet Inc.
dysonservice@whiteplanetinc.com
+632 7226587
Unit 2010-2011 A & E Building, Ortigas Avenue,
Greenhills, San Juan City, Philippines 1502

SG
Service @ Home Pte. Ltd
service@ewpes.com.sg
7000 435 7546
2 Leng Kee Road, #04-09A Thye Hong Centre,
Singapore 159086
www.dyson.com.sg

TH
Central Trading Co. Ltd.
service@cmg.co.th
+662 229 7000
3388/25-37, 51-53 and 82-85, Sirinrat Building, 8-11,15 and 23rd Floor,
Rama 4 Road, Klong-ton, Klong-toey, Bangkok 10110 Thailand

TW
Dyson
service@hlh.com.tw
0800-251-209

JN.66856 PN.203308-09-02 12.11.14
www.dyson.com

References

• Dyson Indonesia | Official Site | Shop
• Dyson Singapore | Official Site | Shop
• Jebsen Consumer Products

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