MEDIC THERAPEUTICS Shatsu and Rolling Back Massager User Manual

June 7, 2024
MEDIC THERAPEUTICS

Shatsu and Rolling Back Massager

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SHIATSU & ROLLING BACK MASSAGER

MEDIC THERAPEUTICS -User Manual

User Manual

INSTRUCTIONS

Thank you for purchasing the Shiatsu & Rolling Back Massager. This massager features diversified Shiatsu Kneading massage styles: it performs novel penetrating 2D/3D  shiatsu massage techniques. It also offers a rolling massage style and optional soothing heat therapy to maximize comfort and deliver a high relaxation level.

PACKAGE CONTENT

MEDIC THERAPEUTICS
-adapter

PRODUCT SPECIFICATIONS

Measurements: 26.7 x 16.9 x 3.54 inches (Back) 17.1x 13 x 1.57 inches (Seat)
Weight: 6.94lbs
Voltage: Input: AC 100-240V ~50/60Hz Output: 12VDC 3000mA
Nominal Power: Automatic runtime: max. 36 Watt
Nominal Power: Automatic runtime:  15 minutes
SETUP AND OPERATION
  1. Attach the massager to a chair with elastic straps or place it on another supportive surface.
  2. Connect the adapter cable to the corresponding cable on the cushion.
  3. Plug the home adapter into an outlet.
  4.  Turn on the device using the controller.
  5.  When finished place the controller in the pouch at the side of the cushion.
  6. The detachable intensity control flap lets you choose a softer or more intense massage.
  7. You also may soften the massage pressure by placing a blanket or towel between yourself and the device.

MEDIC THERAPEUTICS -setup

This device will switch off automatically after 15 minutes timer runs out. Do not set up or use the massager in a bathroom or similarly wet/damp areas.

  • Do not use this device while driving.
  • For your own safety, we equip the massager with protection against over-heating. Heat is created in the motors when placed under great stress and excessive pressure.  before this could create any risk and after a runtime of 15 Minutes. The massager will switch off automatically and will only allow switching on again after an appropriate downtime.
  • Likewise, you should allow your body some rest periods. To avoid straining your muscles too much, we recommend not exceed a continuous massage of 15 Minutes.

SAFETY INSTRUCTIONS

Please read the following instructions carefully before putting your massage device into use to ensure trouble-free operation and optimum efficiency. Please retain these operating instructions for further use!

  • The massage device conforms to recognized technical principles and the latest safety regulations.
  • Do not wet, do not use pins, never remove the cover.
  • This item is NOT A TOY. Close supervision is necessary when this appliance is used by, on, or near children or disabled persons.
  • This appliance should never be left unattended when plugged in.
  • Never use any power sources other than a standard home adapter provided as original equipment with this device.
  • Any possible repairs may only be carried out by authorized expert staff. Improper use and unauthorized repairs are not permitted for safety reasons and lead to loss of warranty.
  • Never touch the power plug with wet hands.
  • Please avoid contact of the device with water, high temperatures, and direct sunlight.
  • Do not use any damaged cables, plugs, or loose sockets.
  • Never operate under blankets where the air opening may be blocked.
  • If plugs or cords are damaged, they must be replaced by the manufacturer, a service representative, or by qualified personnel.
  • In case of malfunction, disconnect immediately from the main power source.
  • Do not use if you have skin disorders, open wounds, or swollen or inflamed areas.
  •  Misuse or incorrect use excludes any liability for damage.
  • Do not use this device while driving.
  • Do not use it while you sleep.
  • In order to avoid excessively stimulating the muscles and nerves, the recommended massage time should not be exceeded 15 minutes at a time.
  • Each massage – even a hand massage – must be refrained from during pregnancy or if one or more of the following complaints are present in the message area: recent injuries, thrombotic diseases, all kinds of inflammations and swellings, and cancer. It is recommended to consult a doctor before having a massage for the treatment of ailments and illnesses.
  • If you are dependent on electrical aids e.g. pacemakers, please be sure to consult your doctor for medical advice before taking a massage.
  • The packaging material supplied should not be used as a toy.
  • Failure to observe the above instructions may constitute misuse of the product and can cause serious injury or burns.

CONTROLLER INSTRUCTIONS

MEDIC THERAPEUTICS Shatsu and Rolling - INSTRUCTIONS

CARE AND CLEANING INSTRUCTIONS

  1. Do not wash in the washing machine or immerse the product or the adapter in water.
  2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
  3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
  4. Do not overstretch the elastic back straps.
  5. Keep away from heat, fire, or exposure to direct sunlight.
  6. Do not apply excessive pressure or impact onto massager/massage heads. Application of a direct force in excess of 110 lbs. may damage your massager and invalidate your warranty  Refrain from over usage of the device.
  7. Store the massager in a cool, dry place out of reach of children.
  8. Avoid contact with sharp edges or pointed objects which might cut or puncture the cover of the massager.

TROUBLESHOOTING GUIDE

Fault Solutions
Massage heads work at a reduced speed. The load on the massage heads is

excessive. Reduce load and try again.
Massage heads only rotate in the upper or lower region.| The massage has been activated for the upper or lower back region. Press the ‘Full back’ button for the massage to cover both regions.
The device switches off suddenly

.

| The device may have been in use for 15mins. Auto-shutoff function activated. Continue using by pressing the ‘power’ button after resting the unit for 15min
Over-heat protection function activated. The device is switched off for your safety. Please rest the device for 15-30mins before restarting.
The device fails to start| Check if the device has been used for more than 15mins. If so, let the device rest for 15mins before continuing. The device may require a longer time to cool in warmer environments.
Check if the adapter is plugged into the socket.
Check if adapter output is connected to the device power inlet wire.
Jerky motion of massage heads/Vibrations from device| Excessive pressure may have been applied to the device. Reduce the load and try again.
Infra-red lights are on but no motion from massage heads| The device may be jammed. Remove pressure/load from the device and press the ‘Full back’ button to try again.

LIMITED LIFETIME WARRANTY

Your Medic Therapeutics Product is backed by a limited lifetime manufacturer’s warranty. Medic Therapeutics will repair or replace your device at any time should it fail due to a defect in material or workmanship, subject to certain limitations.
This limited warranty does not cover any damage that results from unauthorized or improper use, service, or repair. Further, it does not cover damage caused by accident,  impact, negligence, or normal wear and tear. Should you discover your Medic Therapeutics Product is not functioning properly, please send your device to our repair center for valuation. If the product cannot be repaired or serviced, we will reserve the right to change it for a similar or newer model.
Please note that a flat rate of $35.00 will be charged to cover a service evaluation fee and return shipping of your device. All warranty claims must be accompanied by a copy of your proof of purchase from an authorized retailer. Please send your device, proof of purchase, and a check or money order in the amount of $35.00 made out to Medic  therapeutics to:

Address:
Medic Therapeutics Service Center
3069 Taft Street
Hollywood, FL 33021
Contact:
warranty@medictherapeutics.com

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