Connect to Wi-Fi

Connect to a Wi-Fi network to buy, stream, or download content from the Cloud, or sync to receive items.

Your Fire phone automatically detects nearby Wi-Fi networks and wireless hotspots. Some networks are open for everyone, while others require a password to connect.

1. Swivel the phone or swipe down from the top of the screen to open the Quick Actions panel.
2. Press and hold the Wi-Fi icon.
3. Next to Wi-Fi , tap On.
4. Tap a network to connect to it. If you see a lock icon besides the network name, a network password is required. Enter the password, and then tap OK.

Note: After you connect to a Wi-Fi network, your phone automatically connects to the network again when it’s in range. If more than one network is in range, your phone automatically connects to the last network used.

If your Fire phone can’t connect to your Wi-Fi network make sure that:

• Other devices in your home can connect to your network.
• Airplane Mode is off.
• You know your Wi-Fi password.
• You’re on the latest software version.

Then:

1. Restart your Wi-Fi connection. Turn off your Wi-Fi connection, tap the Wi-Fi icon to turn it on again.
2. Restart your phone. Press and hold the Power button, and then tap Restart.
3. Move closer to your router. From your Fire phone, check if you can connect to your preferred Wi-Fi network from the list of available networks. If your network doesn’t appear in the list, tap Scan from the Wi-Fi menu.
4. Restart your router and modem. Unplug your modem and router, wait a full 30 seconds, and then plug the modem in. After your modem turns on, plug in your router and wait for it to turn on.

If you still can’t connect to your network, refer to your Internet service provider for additional help.

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