Miele Washing Machine User Guide
- June 7, 2024
- Miele
Table of Contents
Miele Washing Machine
Before the first use
Damage: resulting from incorrect installation and connection. Installing and connecting the washing machine incorrectly will cause serious damage. Please read the separate operating instructions supplied with the appliance.
Damage: resulting from failure to remove the transit bars. Failure to remove the transit bars can result in damage to the washing machine and to adjacent cabinetry or appliances. Please read the separate operating instructions supplied with the appliance.
Switching on the washing machine
Turn the programme selector to the Cottons programme. The welcome tone will
sound and the welcome screen will light up. The display will guide you through
the initial commissioning, which is divided into 5 steps. For further
information please refer to the separate operating instructions.
Operating the washing machine
- Control panel: The control panel consists of a display and various sensor controls.
- Display: The following values are displayed and/or selected in the display:
- sensors: The values in the display can be changed with the sensors.
- OK sensor: The OK sensor is used to confirm selected values.
- TwinDos sensors with options for Whites and Colours The TwinDos sensor is used for deactivating and activating automatic detergent dispensing.
- Optical interface: For service technicians.
- Sensors for Extras: You can supplement the wash programmes with Extras.
- sensor: Activates detergent dispensing with a capsule.
- sensor: The sensor starts the Delay start function.
- sensor: You can specify the level of soiling of the load in three settings. This sensor is only active with the TwinDos option activated.
Washing environmentally and economically
- Programmes that are more efficient with regard to energy and water consumption generally have a longer running time. By extending the programme running time, the wash temperature that is actually reached can be reduced while still providing the same wash results.
- For example, the Cottons programme has a longer running time than the Cottons 40°C or 60°C programme, but the Cottons programme is more efficient in terms of energy and water consumption.
- To get the most out of your machine, load the maximum dry load for the programme you are using.
- Use the Express 20 programme for small, lightly soiled loads.
Preparing the laundry
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Preparing the laundry
- Empty all pockets. Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and components in the machine.
- Sort the laundry by colour and by care label. Most garments have a textile care label in the collar or side seam.
- Pre-treat stains and badly soiled areas (Please refer to the Miele website or Miele@mobile App for more information on stain removal.).
- Selecting a programme Turn the programme selector to a programme. Programme selection
- There are three possible ways to select a programme:
- Selecting standard programmes via the programme selector
- Turn the programme selector to the required programme. The selected programme will appear in the display. This will then be replaced by the standard display.
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Selecting further programmes via the “Further programmes/” setting and the display:
- Turn the programme selector to the Further programmes/ position.
- Sportswear will appear in the display.
- Touch the sensors until the programme you want appears in the display.
- Confirm the programme with the OK sensor
- Selecting programmes via the MobileStart function and the Miele@mobile App
- Turn the programme selector to the MobileStart position.
- Touch the Start/Add laundry sensor.
- The washing machine can now be operated via a mobile device using the Miele@mobile App.
- Detergent dispenser drawer
- Control panel
- Access to drain filter, drain pump and emergency release
- Door
- Access panel for TwinDos containers.
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Loading the washing machine
Opening the door
- Take hold of the door and pull it open.
- Unfold the laundry and load loosely in the drum.
- Make sure that no items are caught between the door and the seal.
- Shut the door with a gentle swing.
-
Selecting programme settings
Selecting a temperature/spin speed-
Touch the sensors above or below the temperature or spin speed value in the display until the temperature/spin speed you want appears in the display.
Selecting Extras
There are two ways of selecting Extras. -
Directly above the sensors
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Touch the sensor for the Extra you want. It then lights up brightly.
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Via the Extras sensor and the display
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Touch the Extras sensor. The following appears in the display: No Extras
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Touch the sensors until the Extra you want appears in the display and confirm this with the OK sensor.
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Degree of soiling
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The sensor is only active when the TwinDos option is activated.
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No visible soiling or stains
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normal
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Visibly soiled and/or just a few slight stains
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heavy
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Heavily soiled and/or clearly visible stains
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Delay start/SmartStart Delay start
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With Delay start you can delay the start of a programme. The start of the programme can be delayed from 15 minutes up to a maximum of 24 hours. SmartStart (only functional in selected countries)
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The SmartStart function lets you define a time period during which your washing machine will start automatically. The machine will start on receipt of a signal, e.g. from your energy supplier, that indicates that the electricity tariff is particularly economical.
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Adding detergent
There are several options for adding detergent. TwinDos
TwinDos dispensing is automatically activated for all programmes in which dispensing is possible.
Changing TwinDos dispensing
You can change the suggested colour composition of the laundry. Touch the sensor for Whites or Colours. Deactivating TwinDos dispensing Touch the TwinDos sensor. The sensor is only dimly lit and dispensing is deactivated.
Adding detergent
Any detergent suitable for automatic front loading washing machines can be used with this appliance. Please observe the instructions for use and dosage on the detergent packaging.
Ensure that TwinDos dispensing is deactivated.
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Pull out the detergent dispenser drawer and add detergent to the compartments.
Activating CapDosing -
Touch the sensor. The following appears in the display: No cap
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Touch the sensors until the capsule you want appears in the display.
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Confirm the capsule with the OK sensor. See “Detergent” in the operating instructions for more information on detergents, capsules and dosage. Using detergent tablets or pods Always put detergent tablets or pods directly in the drum with the laundry. They cannot be added via the detergent dispenser drawer.
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Starting the programme
- Touch the flashing Start/Add laundry sensor. The door will lock and the programme will start. The programme status is displayed. Energy savings After 10 minutes the indicators will dim. The Start/Add laundry sensor flashes slowly. You can reactivate the indicators:
- Touch the Start/Add laundry sensor (this does not have any effect on a running programme). Adding laundry during a programme sequence Laundry can be added or removed at any time, provided that the symbol is not lit up in the display.
- Touch the Start/Add laundry sensor. The following appears in the display: Please wait
- Wait until the following display lights up: Door can be opened Open the door and add or remove laundry.
- Close the door.
- Touch the Start/Add laundry sensor. The wash programme will continue.
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At the end of the programme
The door is locked in the Anti-crease phase. The display will change to show:
Anti-crease/Finish
and Press the Start button.-
Unlock the door either by touching the Start/Add laundry sensor or by turning the programme selector to the position. The door will be unlocked.
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Pull the door open and unload the drum.Items left in the drum could shrink or discolour other items in the next wash. Remove all items from the drum.
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Check the folds in the door seal for any small articles, e.g. buttons, which might be lodged there
Note: For safety reasons close the door. -
Remove any used capsules from the detergent dispenser drawer.
Tip: Leave the detergent dispenser drawer slightly open to allow it to dry.
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Extras
Extras
You can use the Extras sensor to augment the wash programmes.
Short
The programme duration is reduced. Mechanical action and energy usage are
increased.
Pre-ironing
In order to reduce creasing, the laundry undergoes a smoothing process at the
end of the programme. Reducing the maximum load by 50% will give a better
result. Follow the instructions in the display. Small loads give a better
result. The garments must be suitable for drying in a tumble dryer and
suitable for ironing .
Water +
The water level in the wash and rinse stages is increased and a second rinse
is carried out in the “Separate rinse/Starch” programme. You can select other
functions for the Water + sensor control. These are described in “Settings”.
Pre-wash
For laundry with large amounts of dirt, e.g. dust and sand.
Soak
For heavily soiled and stained items with protein stains. A duration of
between 30 minutes and 6 hours can be chosen for the soak process. See
“Settings” for more information. The factory default setting is 30 minutes.
Intensive
For hard-wearing laundry that is very heavily soiled. Cleaning efficiency is
increased through more intense mechanical action and the application of more
heat energy.
Extra quiet
This option reduces noise levels during the wash programme. Use this if you
want to wash during quiet periods (for instance, when children are sleeping).
The final spin is automatically reduced to (Rinse hold). The programme
duration is increased.
Extra gentle
Drum rotation and wash duration are reduced. Lightly soiled fabrics are washed
more gently.
AllergoWash
This option should be used where high standards of hygiene are required. More
energy is used to lengthen temperature holding times and more water is used to
increase rinsing efficiency. The items must be suitable for drying in a tumble
dryer and suitable for ironing .
Detergent
Programmes
| Miele| Miele capsules
---|---|---
UltraPhase 1 and 2| | |
Cottons | | –| |
Minimum iron| | –| |
Delicates| | | | –
Woollens | –| | –| –
Silks | –| | –| –
Shirts| | –| |
Express 20| | –| | –
Dark garments/Denim| | | | –
ECO 40-60| | –| |
Sportswear| –| | –| –
Automatic plus| | –| |
Separate rinse/Starch| –/–| –/–| /–| –/–
Cleaning and care
Cleaning the detergent dispenser drawer. Washing at low temperatures and the use of liquid detergent can lead to a build-up of mould and bacteria in the detergent dispenser drawer.
- For hygiene reasons, clean the entire drawer at regular intervals.
- Pull out the detergent dispenser drawer until a resistance is felt.
- Press down the release button and, at the same time, pull the drawer right out of the machine.
- Clean the detergent drawer with warm water.
Cleaning the siphon tube and the fabric softener channel
- Pull the siphon out of the compartment and clean it under warm running water.
- Clean the siphon tube in the same way.
- Refit the siphon.
- Clean the fabric softener channel using a brush and warm water.
Warning: Liquid starch can cause the siphon to become clogged. Make sure that you clean the siphon and siphon tube particularly thoroughly after using liquid starch a few times.
Cleaning the detergent dispenser drawer housing
- Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing.
Cleaning the drum (Hygiene info)
Washing at low temperatures and/or using liquid detergents can cause bacteria
and odours to build up in the washing machine. Use the Clean machine programme
to clean the machine. Note the message in the display: Hygiene info: Run a
programme at min. 75°C or “Clean machine” programme.
Cleaning the TwinDos system
Damage resulting from dried washing detergent. If the system has not been used for a long time (more than two months), the detergent in the hoses can become viscous or dry out. The hoses can become blocked and would then need to be cleaned by a service technician. Clean the TwinDos system. To clean the system, a refillable TwinDos container is required (sold separately), available online at shop.miele.com.
Problem solving guide
Some of the messages in the display are more than one line long. Touch the or sensor to read them in full.
| Message | Possible cause and remedy |
|---|---|
| The control panel remains dark. | There is no power to the machine. |
■ Check whether the mains plug is plugged in and switched on.
■ Check whether the fuse or circuit breaker has tripped.
The washing machine has switched off automatically to save energy.
■ Switch the washing machine on again by turning the programme selector.
Door lock. Service| The door is not closed properly. The door lock could not engage.
■ Close the door again.
■ Restart the programme. If the fault message appears again,
contact Miele.
Check drainage. See| The water outlet is blocked or restricted. The drain hose has been fixed too high.
■ Clean the drain filter and the pump.
■ Check whether the maximum delivery head of 1 m has been
exceeded.
Water intake. See| The water inlet is blocked or restricted.
■ Check whether the tap is turned on properly.
■ Check whether the inlet hose is kinked.
■ Check whether there is sufficient water pressure.
The filter in the water inlet is blocked.
■ Clean the filter (see the operating instructions).
Waterproof syst.. Service.| The water protection system has reacted.
■ Turn off the tap.
■ Call Miele.
Service. Fault F| There is a fault.
■ Disconnect the washing machine from the main electricity supply, either by switching it off at the wall socket and withdrawing the plug, or by disconnecting it at the circuit breaker.
■ Wait at least 2 minutes before reconnecting the washing machine to the main electricity supply.
■ Then switch the washing machine on again.
■ Restart the programme.
If the fault message appears again, contact Miele.
Door jammed.
Service.
| The door lock has jammed.
■ Call Miele.
| Message | Possible cause and remedy |
|---|---|
| Check detergent | Excessive foam has built up during washing. |
■ Check the amount of detergent dispensed.
■ With automatic detergent dispensing, check the dosage amount set.
■ Observe the instructions on the detergent packaging and the degree of soiling of the laundry.
■ If necessary, reduce the dosage amount by increments of 10%.
Hygiene information: Run a programme at min. 75°C or “Clean machine” programme| A programme using a temperature above 60°C has not been run for a long time.
■ Turn the programme selector to Further programmes/ and select the Clean machine programme in the Care submenu.
■ Run the Clean Machine programme using Miele IntenseClean or a
universal powder detergent.
This will clean the washing machine and prevent a build-up of bacteria and odours.
Levelling the machine| The Pre-ironing Extra which runs at the end of the programme could not be carried out properly.
■ Check whether the washing machine is aligned correctly as described in “Installation and connection – Levelling the machine”.
■ Check whether the maximum delivery head of 1 m has been exceeded.
If the fault message appears again, contact Miele. The washing machine can still be used, however without the Pre-ironing Extra.
UltraPhase 1 almost empty Only a few more programmes are
possible
| The detergent in the cartridge is running low. There are between 4 and 8 wash cycles remaining.
■ Order a new cartridge.
Use TwinDos or start Maintenance See| TwinDos or automatic dispensing via compartment and/or has not been used for a long time.
■ Use TwinDos for one of your next loads.
■ Carry out the TwinDos maintenance programme as described in
“Cleaning and care – TwinDos maintenance”.
TwinDos maintenance for compartment must be started See| TwinDos or automatic dispensing via compartment and/or has not been used for a long time. It is possible that detergent has dried inside the hoses.
■ Carry out the TwinDos maintenance programme immediately
as described in “Cleaning and care – TwinDos maintenance”.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>