Dyson Manual: Vacuum Cleaner Instruction & Safety Guide

: June 7, 2024
: dyson

The Dyson Manual: Vacuum Cleaner Instruction & Safety Guide is a comprehensive guide that provides important information and instructions for using and maintaining a Dyson vacuum cleaner. This guide includes important safety instructions that must be followed before using the appliance, such as not using the vacuum cleaner to pick up flammable or combustible liquids, ensuring that the clear bin and filters are in place, and not using the appliance without supervision if children are present. The guide also provides step-by- step instructions for assembly, operation, and storage of the appliance. Additionally, it includes information on cleaning and maintaining the vacuum cleaner, such as washing the filters at least once a month and emptying the clear bin when the dirt reaches the MAX mark. By following the instructions in this manual, users can ensure that their Dyson appliance is used safely and efficiently.

dyson Vacuum Cleaner Instruction Manual

dyson Vacuum Cleaner Instruction Manual

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| IMPORTANT!
WASH FILTERS|
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| REGISTER
YOUR GUARANTEE TODAY

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your 5 year guarantee, your Dyson appliance will be covered for parts and labor for 5 years from the date of purchase, subject to the terms of the guarantee.
If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance. Most questions can be solved over the phone by one of our trained Dyson Helpline staff. Your serial number can be found on your rating plate which is behind the clear bin.

| REGISTER
ONLINE OR BY PHONE
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Note your serial number for future reference.

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

This Dyson appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, only if they have been given supervision or instruction by a responsible person concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
Do not allow to be used as a toy. Close attention is necessary when used by or near young children. Children should be supervised to ensure that they do not play with the appliance.
Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
Suitable for dry locations only. Do not use outdoors or on wet surfaces.
Do not handle any part of the plug or appliance with wet hands.
Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or a similarly qualified person in order to avoid a hazard.
If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use it and contact the Dyson Helpline.
Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from the traffic area and where it will not be stepped on or tripped over.
Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not recommended.
Do not use to pick up water.
Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapors may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
Use only Dyson recommended accessories and replacement parts.
To avoid a tripping hazard wind the cable when not in use.
Do not use without the clear bin and filters in place.
Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
Do not pull or carry by cable or use the cable as a handle.
Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
Turn off all controls before unplugging. Unplug before connecting any tool or accessory.

READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

Operation	Storage	Carrying the appliance

Emptying

Looking for blockage

Carpets or hard floors

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Tool attachments

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Clearing brush bar obstructions

IMPORTANT!
WASH FILTERS

Base plate disassembly
Wash your filters with cold water at least every month.

Base plate reassembly

USING YOUR DYSON APPLIANCE

PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING.

ASSEMBLY

Lie the appliance on its back.
Attach the cleaner head by sliding it on to the connections on the lower front part of the ball. Ensure the electrical plug on the cleaner head fits into the twin-block connection on the body of the appliance, which is directly above the airway. Push firmly: the cleaner head will click into place. Stand the appliance up straight. Attach the wand handle by sliding it on to the top of the appliance. The spring-clip in the handle will click into place.
Ensure the hose is straight. Press the red button on the hose. Slide the wand into the hose. Ensure the hose and wand sit in the recess of the handle. Slide the end of the wand down into the handle to secure it.
Close the wand cap.
Slide the tool holder onto the side of the duct as shown.
Ensure the cyclone and clear bin unit is secured to the main body of the appliance.
Attach the tools as shown. In use, the tools can be attached to either the hose or the wand.
Wind the cable anti-clockwise around the cable hooks. Secure with the clip.

OPERATION

Unwind the cable.
Plug the appliance into the mains electricity supply.
To switch ‘ON’ or ‘OFF’ press the power button, located as shown.
To use, recline the handle. The stabilizer stand will automatically lift up.
After use, return the appliance to the upright position, pushing it firmly into place.
The stabilizer wheels will automatically lower.
Then unplug the appliance, coil the cable safely and put the appliance away.
Switch ‘OFF’ the appliance, unplug and ensure it is upright before:
– changing or using tools
– removing the hose or airway inspection parts.
Use the cyclone carry handle to carry the appliance.

ATTACHMENTS

To release the wand, open the wand cap and pull the red tube up and away from the handle until it clicks into place.
Should you wish to use the hose without the wand, follow the above instruction and press the red button to release the wand from the hose.

CARPETS OR HARD FLOORS

The brush bar will always default to ‘ON’ (spinning) each time you switch the appliance ‘ON’ and recline it for cleaning.
The brush bar will not rotate when the appliance is upright.
To switch the brush bar ‘OFF’ (e.g. for delicate rugs and hard floors):
– switch the appliance ‘ON’
– recline the appliance
– press the brush bar ‘ON/OFF’ button – the brush bar will stop spinning.
The brush bar will automatically stop if it becomes obstructed. See ‘Brush bar – clearing obstructions’.
Before vacuuming your flooring, rugs and carpets, check the manufacturer’s recommended cleaning instructions.
Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming in ‘hard floor’ mode and consulting with the flooring manufacturer.
The brush bar on the appliance may damage some carpet types. If you are unsure, turn off the brush bar.

LOOKING AFTER YOUR DYSON APPLIANCE

Do not carry out any maintenance or repair work other than that shown in this Dyson Operating Manual, or advised by the Dyson Helpline.
Only use parts recommended by Dyson. If you do not this could invalidate your guarantee.
Store the appliance indoors. Do not use or store it below 0°C (32°F). Ensure the appliance is at room temperature before operating.
Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance.
If used in a garage, always wipe the base plate, ball and stabilizer wheels with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.

VACUUMING

CAUTION:

Do not use without the clear bin and filters in place.
Fine dust such as plaster dust or flour should only be vacuumed in very small amounts.
Do not use the appliance to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the appliance.
When vacuuming, certain carpets may generate small static charges in the clear bin or wand. These are harmless and are not associated with the mains electricity supply. To minimize any effect from this, do not put your hand or insert any object into the clear bin unless you have first emptied it and rinsed it out with cold water (see ‘Cleaning the clear bin’).
The powerful suction can cause the hose to ‘pull back’ – please take care.
Do not work with the appliance above you on the stairs.
Do not put the appliance on chairs, tables, etc.
Before vacuuming highly polished floors, such as wood or lino, first, check that the underside of the floor tool and its brushes are free from foreign objects that could
cause marking.
Do not leave the cleaner head in one place on delicate floors.

EMPTYING THE CLEAR BIN

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
Switch ‘OFF’ and unplug before emptying the clear bin.
To remove the cyclone and clear bin unit, press down on the red button at the rear of the carrying handle on the cyclone.
To release the dirt, press all the way down on the red button at the rear of the carrying handle on the cyclone.
To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty.
Remove the clear bin carefully.
Seal the bag tightly, dispose of as normal.
To refit:
– close the clear bin base so it clicks into place
– push the cyclone and clear bin unit into the main body of the appliance; it will click into place
– ensure the cyclone and clear bin unit is secure.

CLEANING THE CLEAR BIN

Remove cyclone and clear bin (instructions above).
To separate the cyclone unit from the clear bin press the red button to open the clear bin base. This exposes a small silver button behind the red opening mechanism. Press the silver button and separate the cyclone unit from the clear bin.
Clean the clear bin with cold water only.
Ensure the clear bin is completely dry before replacing.
Do not use detergents, polishes or air fresheners to clean the clear bin.
Do not put clear bin in a dishwasher.
Do not immerse the whole cyclone in water or pour water into it.
Clean the cyclone shroud with a cloth or dry brush to remove lint and dust.
To refit:
– fit the cyclone shroud into the clear bin so that the silver button clicks and engages
– close the clear bin base so it clicks into place
– push the cyclone and clear bin unit into the main body of the appliance;
it will click into place
– ensure the cyclone and clear bin unit are secure.

WASHING YOUR FILTERS

Your appliance has two washable filters, located as shown.
Check and wash the filters regularly according to instructions to maintain performance.
Switch ‘OFF’ and unplug before checking or removing the filters.
The filters may require more frequent washing if vacuuming fine dust.
Wash the filters with cold water only. Do not use detergents.
Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.
To remove filter A see the ‘Wash filters’ section in this Dyson Operating Manual.
After washing lay filter A on its side and leave at least 24 hours to dry completely before refitting.
To remove filter B:
– turn the central locking dial on the outer cover of the ball anti-clockwise until the cover is released
– lift off the cover
– turn the filter one-quarter anti-clockwise to release.
Filter B should be rinsed and tapped out until the water runs clean, then tapped out again to ensure all excess water is removed. Leave to dry completely for 24 hours.
It is normal for the filter in the ball to turn grey in color.
To refit filter B:
– refit the filter onto the ball
– secure the filter by turning it one-quarter turn clockwise.
When refitting the outer cover of the ball, keep turning the central locking dial clockwise. When it starts to click it is locked.

LOOKING FOR BLOCKAGES

Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could result in personal injury.
Look for blockages in the wand, airways and cleaner head.
To remove the base plate to access an obstruction, see ‘Baseplate – disassembly/ reassembly.
To look for blockages in the airway between the ball and the cleaner head you will need to remove the cleaner head: see ‘Baseplate – disassembly/reassembly’ below on how to do this.
Beware of sharp objects when checking for blockages.
Refit all parts securely before using.
Clearing blockages is not covered by your guarantee.

CLEARING BLOCKAGES – THERMAL CUT-OUT

This appliance is fitted with an automatically resetting thermal cut-out.
Large items may block the tools or wand inlet. If any part becomes blocked the appliance may overheat and automatically cut out.
Switch ‘OFF’ and unplug. Leave to cool down for 1-2 hours before checking filter or for blockages. Do not operate the wand release catch.
Clear any blockage before restarting.
Clearing blockages is not covered by your guarantee.

BRUSH BAR – CLEARING OBSTRUCTIONS

If your brush bar is obstructed, it may shut off. If this happens, you will need to remove the blockage.
Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in personal injury.
Beware of sharp objects when clearing obstructions.
If you still cannot clear the obstruction, please follow the instructions below to remove the base plate. This gives more access to the obstruction. Alternatively, contact a Dyson expert on the Dyson Helpline or visit the website. Clearing brush bar obstructions is not covered by your guarantee.

BASE PLATE – DISASSEMBLY/REASSEMBLY

Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in personal injury.
Lie the appliance on its front.
Detach the red ‘C’ clip which is on the connection between the cleaner head and the appliance. It is quite firm, but do not pull it off roughly. Use constant, firm pressure.
Pull the cleaner head away from the appliance. Use constant, firm pressure.
At each end of the cleaner head are two levers:
– swing them out at right angles
– the base plate will disengage
– lift up the top edge, so it rotates to the upright position
– lift out.
Beware of sharp objects when clearing obstructions.
To refit the base plate:
– fit the 3 lugs on the lower edge of the base plate into the 3 slots in the base of the cleaner head
– swing the upper edge of the base plate down; it will click into place.
To secure the base plate push both levers back into position so they are flush with the surface of the cleaner head.
Refit the red ‘C ‘clip onto the cleaner head. The flatter edge of the clip fits against the cleaner head. It is easier to slide one lug into its slot before the other.
Lie the appliance on its back.
Attach the cleaner head by sliding it onto the connections on the lower front part of the ball. Ensure the electrical plug on the cleaner head fits into the twin-block connection on the body of the appliance, which is directly above the airway. Push firmly: the cleaner head will click into place.

BRUSH BAR – TROUBLESHOOTING

If the brush bar has stopped spinning, follow the instructions above on clearing obstructions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit the website.

DISPOSAL INFORMATION

Dyson products are made from high-grade recyclable materials. Please dispose of this product responsibly and recycle where possible. EN

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE.
After registering your 5-year guarantee, your Dyson appliance will be covered for parts and labor for 5 years from the date of purchase, subject to the terms of the guarantee.
If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson Helpline staff.
Alternatively, visit www.dyson.co.uk/support for online help, general tips and useful information about Dyson.
If your Dyson appliance needs service, call the Dyson Helpline so we can discuss the available options. If your Dyson appliance is under guarantee, and the repair is covered, it will be repaired at no cost.
Your serial number can be found on your rating plate which is behind the clear bin.

PLEASE REGISTER AS A DYSON APPLIANCE OWNER

To help us ensure you receive prompt and efficient service, please register as a Dyson
appliance owner. There are three ways to do this:
• Online at www.dyson.com/register
• Telephone the Dyson Helpline.
This will confirm ownership of your Dyson appliance in the event of an insurance loss, and enable us to contact you if necessary.

LIMITED 5 YEAR GUARANTEE

TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE.

WHAT IS COVERED

The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it is found to be defective due to faulty materials, workmanship or function within 5 years of purchase or delivery (if any part is no longer available or out of manufacture Dyson will replace it with a functional replacement part).
Where this appliance is sold outside of the EU, this guarantee will only be valid if the appliance is used in the country in which it was sold.
Where this appliance is sold within the EU, this guarantee will only be valid (i) if the appliance is used in the country in which it was sold or (ii), if the appliance is used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the same model as this appliance is sold at the same voltage rating in
the relevant country.

WHAT IS NOT COVERED

Dyson does not guarantee the repair or replacement of a product as a result of:

Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the appliance which is not in accordance with the Dyson Operating Manual.
Use of the appliance for anything other than normal domestic household purposes.
Use of parts not assembled or installed in accordance with the instructions of Dyson.
Use of parts and accessories which are not genuine Dyson components.
Faulty installation (except where installed by Dyson).
Repairs or alterations carried out by parties other than Dyson or its authorized agents.
Blockages – please refer to the Dyson Operating Manual for details of how to look for and clear blockages.
Normal wear and tear (e.g. fuse, etc).
If you are in any doubt as to what is covered by your guarantee, please contact Dyson.

SUMMARY OF COVER

The guarantee becomes effective at the date of purchase (or the date of delivery if this is later).
You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson appliance. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
All work will be carried out by Dyson or its authorized agents.
Any parts which are replaced will become the property of Dyson.
The repair or replacement of your Dyson appliance under guarantee will not extend the period of guarantee.
The guarantee provides benefits that are additional to and do not affect your statutory rights as a consumer.

ABOUT YOUR PRIVACY

Your information will be held by Dyson Limited and its agents for promotional, marketing and servicing purposes.
If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how we use your information, please contact Dyson Limited.
For more information on how we protect your privacy, please see our privacy policy on the Dyson website.

DYSON CONTACT DETAILS

Website: www.dyson.com/support
UK: Dyson Helpline: UK: 0800 298 0298
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP England.
ROI: Dyson Helpline: ROI: 01 475 7109
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.

PRODUCT INFORMATION

Please note: Small details may vary from those shown.
Net weight: 6.70kg

IMPORTANT!
WASH FILTERS

Wash your filters with cold water at least every month.

TO REGISTER YOUR FREE 5 YEAR GUARANTEE PLEASE CONTACT YOUR LOCAL DYSON EXPERT ON THE NUMBER LISTED BELOW. ONLINE REGISTRATION IS AVAILABLE IN MOST AREAS.

Dyson Customer Care
If you have a question about your Dyson appliance, call the Dyson Customer Care Helpline with your serial number and details of where and when you bought the appliance, or contact us via the Dyson website. Your serial number can be found on your rating plate which is behind the clear bin.

UK Dyson Customer Care
askdyson@dyson.co.uk
0800 298 0298
Dyson Ltd., Tetbury Hill, Malmesbury, Wiltshire SN16 0RP

SPECIFICATION

Product Specifications

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Description

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Manufacturer

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Dyson

Guarantee

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5-year guarantee for parts and labor from the date of purchase

Safety Instructions

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Follow all instructions and cautionary markings in the manual and on the appliance, do not use to pick up flammable or combustible liquids, do not use without supervision if children are present, do not use to pick up burning or smoking objects, keep hair and loose clothing away from openings and moving parts, use only Dyson recommended accessories and replacement parts, do not use without clear bin and filters in place, do not leave appliance plugged in and unattended, do not pull or carry by cable or use cable as a handle

Assembly

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Lie the appliance on its back, attach the cleaner head and wand handle, slide the wand into the hose, attach the tool holder and tools, wind the cable around the hooks

Operation

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Plug into mains electricity supply, switch on or off using power button, recline handle to use, return to upright position after use, unplug and coil cable safely, use cyclone carry handle to carry the appliance, switch off and unplug before changing or using tools or removing hose or airway inspection parts

Attachments

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Release wand by opening wand cap and pulling red tube up and away from handle until it clicks into place, press red button to release wand from hose if using hose without wand

Carpets or Hard Floors

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Brush bar defaults to on when appliance is switched on and reclined, brush bar will not rotate when appliance is upright, switch brush bar off for delicate rugs and hard floors using brush bar on/off button, brush bar will automatically stop if obstructed, check manufacturer’s recommended cleaning instructions before vacuuming, some carpets may fuzz if rotating brush bar is used, brush bar may damage some carpet types

Maintenance

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Do not carry out any maintenance or repair work other than that shown in the manual or advised by the Dyson Helpline, only use parts recommended by Dyson, store indoors and at room temperature, clean with dry cloth only, wipe base plate, ball, and stabilizer wheels with dry cloth after vacuuming in garage, do not vacuum fine dust in large amounts, do not vacuum sharp hard objects or small toys, take care with powerful suction, do not work with appliance above you on stairs

FAQS

What is the difference between absolute & animal V10?

Absolute comes with a soft roller head which is designed for hard floors. Animal does not include this extra head. That’s the only difference.

When trigger is let go i hear something like a vacuum thud…is this normal ?

The “thud” you hear is normal. It is produced when the magnets bounce around as the motor brakes the rotor almost instantly (when letting go of the trigger). Dyson calls the sound the ‘boing’.
Check the Dyson v10 engineering story for more information.

Does the rubber back piece of the floor nozzle, thats thick and squishy come off? i find hard maneuver vacuum w/that thing. especially on rug is impos?

It’s easy to maneuver no modifications needed

How much is a replacement battery?

60 to 90 bucks just search amazon for v10 battery.
It involves taking 3 screws out and replacing the bottom of the unit with the new battery section.

Does it need to connected to the docking station to charge, or can it just be plugged in?

No docking station, there is a simple cord. However, a wall mounting is included if you’d prefer it charge in a stationary position.

Will soft roller pick up dog hair?

It will pick up dog hair like crazy. We first used ours, brand new on an oriental rug we had just vacuumed with our old vacuum cleaner. It was mind blowing how much it picked up off what we thought was a clean rug!

Does this come with all the attachments?

Mine came with attachment for edges/corners and brush attachment. Still the worst purchase ever.

how well dose this clean origanial hardwood flooring?

It works great, but any type of vacuum will clean hardwood. The battery doesn’t last very long but you can keep it on the low setting for hardwood.

What size drill bit to use for included screws?

You will have to go on to Dysons website or call customer service for those specifications

Can it be used in uk ?

Yes, but you will need a plug adapter.

Can work in a shaggy rug?

Yes

does the head swivel?

Yes! Enjoying the unit. The battery life isn’t the greatest…..

Do you use a ordinary wall electric plug in to charge the batteries?

It comes with a charging station that you mount on the wall that plugs in to a regular 120v wall outlet.

Can I use my Dyson vacuum cleaner to pick up water?

No, you should not use your Dyson vacuum cleaner to pick up water.

How often should I wash the filters on my Dyson vacuum cleaner?

You should wash the filters at least once a month.

Can I use my Dyson vacuum cleaner without the clear bin and filters in place?

No, you should not use your Dyson vacuum cleaner without the clear bin and filters in place.

Can I use my Dyson vacuum cleaner to pick up flammable or combustible liquids?

No, you should not use your Dyson vacuum cleaner to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapors may be present.

Can I use lubricants, cleaning agents, polishes or air fresheners on any part of my Dyson vacuum cleaner?

No, you should only clean the appliance with a dry cloth. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the appliance.

Can I vacuum fine dust such as plaster dust or flour in large amounts with my Dyson vacuum cleaner?

No, fine dust such as plaster dust or flour should only be vacuumed in very small amounts.

How do I switch off the brush bar on my Dyson vacuum cleaner?

To switch off the brush bar, switch the appliance on, recline the appliance, and press the brush bar ‘ON/OFF’ button – the brush bar will stop spinning.