My ProHeat 2X® Revolution® Pet Carpet Cleaner is Leaking | Support

June 7, 2024
Bissell

If your machine appears to be leaking, follow these steps to resolve:

  • After spraying solution by pulling the trigger, perform a few dry strokes before turning the machine off

  • Turn off and unplug machine

  • Remove clean tank

    • Check for cracks, warping, or damage
    • If cracked, warped, or damaged, a new clean water tank should be ordered > Go to Parts & Supplies 
  • Make sure gasket at the bottom of the clean tank is working properly and water is only coming out when the valve is pushed upward

    • If bottom of the clean tank is damaged or, not working properly, a new clean tank should be ordered > Go to Parts & Supplies 
  • Water may be caught in space between the tank and the tank’s handle

    • With the cap twisted ON tightly hold your tank at an angle, over a sink or drain, so any extra water can pour out of the space
  • Wipe the tank dry with a cloth

  • Reseat the Clean Water Tank

    • Full clean water tank should sit all the way into the machine with the back of the tank flush with the handle
  • Remove the dirty water tank and fill with water over the sink from the rubber opening at the top

    • If dirty tank is leaking, a new one should be ordered > Go to Parts & Supplies
  • Move machine to a dry area of carpet – do not press trigger

    • Make sure clean water tank is filled and on the machine
  • Remove the handle of the machine, then reconnect it

  • Leave it in the same spot for 30 seconds

  • Move the machine to a new spot

  • Has this resolved the issue?

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