My ProHeat® ClearView®/Pro-Tech®/PowerSteamer® Pro Upright Carpet Cleaner has No Suction | Support
- June 7, 2024
- Bissell
Table of Contents
If you are experiencing No/Low Suction, follow these steps to resolve:
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Turn machine off
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Set the suction diverter knob to tools and remove the brush or tool from the hose
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Check for suction from the end of the hose
- Is there suction?
- Yes > Great! Continue Troubleshooting
- No > Remove water tank > Check for suction at the motor duct
- Is there suction?
- Yes > Continue Troubleshooting
- No > Visit a BISSELL Authorized Service Center or Contact Us
- Is there suction?
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Verify the floor nozzle gasket is in place and the tabs are locked into the cleaner
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Twist the suction diverter knob to ensure the diverter door under the front nozzle closes on floor and opens on tools
- Does diverter door move?
- Yes > Continue Troubleshooting > Skip down to remove the floor nozzle
- No > Does it appear broken?
- Yes > Visit a BISSELL Authorized Service Center or Contact Us
- No > Continue troubleshooting
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Take out screws from front floor nozzle and remove
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Open the diverter door manually, keeping the flat side of the door against the machine
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Set the suction diverter knob on the tools setting
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Manually close diverter door until there’s resistance, hold it in place while turning the suction diverter knob towards the floor setting to lock it back in place
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Reinstall the floor nozzle
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Did the diverter door lock back in place?
- Yes > Test for suction
- Is there suction?
- Yes> Great! Glad we could get you back to cleaning!
- No > Go to No Suction Foot & Tank
- No > Visit a BISSELL Authorized Service Center or Contact Us
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