My AirRam® Cordless Vacuum has No Power/Battery Lights | Support

NOTE: If your machine shuts off within a few seconds after turning on (battery is charged with at least 1 green light) > Replace Foot Assembly > Go to Parts & Supplies

• Check the outlet being used to charge machine

• Test the outlet with a different device like a cell phone charger or small appliance

• Verify the Charger being used

  • Label on Charger should have model K12S270050U

• If Charger is damaged > Replace Charger > Go to Parts & Supplies​

• Remove and reinsert the Battery

  • Battery should “Click” into place and sit flush with machine

• Plug Charger into port on the Battery

  • Battery can be charged while in the machine or when removed

• Plug into a functioning outlet

• The green lights on top of Battery should illuminate

  • If not, unplug machine from the outlet > Test a different device (phone charger) in the same outlet to ensure it is working
  • If no green lights are displayed while plugged into charger > Replace Battery >  Go to Parts & Supplies

• 4 Green lights indicate a full charge

  • When 1st plugged in, if one green light, then after a few seconds goes to 4 green lights > Replace Battery > Go to Parts & Supplies

• Light Behaviors:

  • Green lights while on indicate Battery level
  • 1 Green (25%) to 4 Green (100%)
  • 4 Flashing red lights indicate a Battery issue
  • Remove Battery, then slide back in for secure fit
  • If red lights continue flashing > Replace Battery > Go to Parts & Supplies
  • 4 Solid red lights mean the Brush roll has jammed > Go to Brush/Foot Area
  • If battery shows fully charged however the machine will not turn on > Replace Battery > Go to Parts & Supplies

• If still having issues with No Power, please Contact Us

• Recipient Email

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