My SpinWave Robot’s Mop Pads are not spinning | Support
- June 7, 2024
- Bissell
Table of Contents
If the SpinWave Robot’s pads are not spinning in mop mode, follow the
steps below to resolve:
-
Is your machine beeping or giving an error message?
- Yes > Go to SpinWave Light Indications & Errors
- No > Turn Machine Off
-
Mop pads should begin spinning when the machine leaves the dock to begin cleaning session
-
Remove Clean Water Tank with pads attached
-
Turn Clean Water Tank Over > Remove Mop Pads and set aside
-
Remove any debris from the Mop Pad Drivers
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Remove any hair or debris that may be wrapped around the Mop Pad Drivers where they connect to the machine
-
Reseat Wet Tank into robot until it clicks
-
Has this resolved the issue?
- Yes > Great! Glad we could get you back to cleaning!
- No > Visit a BISSELL Authorized Service Center or Contact Us
-
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