My CrossWave®/CrossWave® Pet Pro leaves streaks | Support

If you are experiencing streaks on your floor while cleaning, follow these

steps to resolve:

Note: It is not recommended to use the CrossWave on any waxed floors

• Check you are using the correct BISSELL formula and filling to the appropriate fill lines indicated on the tank > Go to Parts & Supplies to order formula

• Too much water may have been left on the floor

  • Go over area without pressing trigger to suction up any residual water
  • Put machine in hard floor mode, this mode will dispense less solution than area rug mode

• Remove and clean filter and filter screen under warm water

  • Allow to fully dry before reassembling

• Clean your brush roll window, brush roll, brush ends, brush gears, and brush housing > Go to Brush Not Turning for steps

• We recommend using our wood floor formula to prevent streaking, along with the Wood Floor Brush Roll

• Has this resolved the issue?

  • Yes > Great! Glad we could get you back to cleaning!
  • No > Order a new Brush Roll & Filter > Go to Parts & Supplies

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