Pet Hair Eraser®/CleanView® Pet/PowerGlide® Pet Slim Corded Vacuum Brush/Foot Area | Support

If you’re experiencing issues in the Brush/Foot area follow these steps to

resolve:

NOTE: The Brush will not turn if Hard Floor Mode is selected

• Select Area Rug Mode to activate the Brush

• If Brush is not turning when Area Rug Mode is activated proceed

  • Turn OFF > Remove the Foot Assembly
  • Press the release button at the bottom of the Extension Wand

• Remove Access Plate by turning the 3 screws

  • Unhook the Brush from the Belt and lift Brush out > Remove all debris from Brush and Brush End Caps

• Stand Brush upright > Hold the top and spin

  • Is should spin freely, if not > Replace Brush > Go to Parts & Supplies

• Clear all debris from the Suction Channel

  • You should be able to see through the opening (where the Extension Wand attaches) into the Brush area
  • If not, clear Channel of all debris

• Inspect Belt, Brush and Brush Access Plate for damage

  • If damaged > Replace the damaged part (If Belt is damaged the Foot Assembly will need to be replaced) > Go to Parts & Supplies

• Reattach Brush into Belt > Guide Brush into place

• Reattach Brush Access Plate > Secure 3 screws

• Reconnect Foot to Extension Wand then to Hand Vac

• Has this resolved the issue?

  • Yes > Great! Glad we can get you back to Cleaning
  • No > please  Contact Us

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