My Steam Shot™ Handheld Hard Surface Steam Cleaner cap issues | Support

June 7, 2024
Bissell

  • Spray Steams from the Cap

    • Steam coming from the cap area is normal

    • This is how the machine vents to prevent too much pressure building up

    • Do not hold the machine near the cap area

      • If the machine is continually spraying steam from the cap, or is spraying a large amount of steam, please Contact Us
    • Cap Will Not Come Off

      • The cap will not come off the machine if it is still hot enough to steam
      • Unplug machine and allow it to cool
      • Before opening cap relieve pressure inside the machine by holding the steam trigger
      • Once cooled, cap should come off
      • The cap must be pushed down and turned in order to remove it
        • If the cap still will not come off, please Contact Us
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