My TurboClean DualPro Pet/PowerForce PowerBrush Pet XL Brush is Not Turning/Changing the Belts | Support

If your brush is not turning it could be due to a broken Belt or a seized

Brush Roll, follow these steps to resolve:

• Turn off and unplug machine

• Remove both tanks

• Locate the brush access cover

• Turn machine on its side with the brush access cover facing up

• Use a Phllips-head screwdriver to remove 3 screws from brush access cover > Set screws aside

• Remove brush access cover to expose the cogged belt and brush roll

• Remove 2 screws from brush access plate > Set screws aside

• Remove brush access plate to expose flat pump belt

  • If belt has slipped, place back onto pulley
  • If flat pump belt is broke or damaged, a replacement should be ordered > Go to Parts & Supplies

• Remove brush cover by pulling straight up

• Remove cogged large pump belt and check for damage

  • If damaged a replacement belt should be ordered > Go to Parts & Supplies

• Remove brush roll and clear of any obstructions or hair wraps

• Test that brush roll can spin freely

  • If brush roll is damaged or cannot spin freely, a replacement should be ordered > Go to Parts & Supplies 

• Replace flat pump belt around the red area of the large pulley

  • Use your thumb to stretch it toward the back of the machine and transfer it to the metal axel

• Replace cogged pump belt wrapping new belt around small metal toothed pulley

  • While wrapped around pulley, stretch and wrap around brush gear

• Has this resolved the issue?

  • Yes > Great! Glad we could get you back to cleaning!
  • No > Contact Us

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