My PowerFresh® Slim/Heavy Duty Steam Mop is Leaking | Support

If your machine appears to be leaking, follow these steps to resolve:

• The steam mop should remain moving while turned on

  • If it sits in the same spot for too long steam builds up

• Excess water may be caused by a high steam setting -Try selecting a lower setting

• Replace a very wet mop pad with a dry one occasionally while using to avoid excess water

• Inspect the water tank and cap for cracks or damage

  • If damaged, replace the handheld pod > Go to Parts & Supplies

• Open water tank cap and make sure gasket is in place and not damaged

  • If cap is damaged, replace the cap > Go to Parts & Supplies

• Does the machine still appear to be leaking?

  • Yes > Contact Us 
  • No > Great! Glad we could get you back to cleaning!

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