Air320 Max, Errors | App Support

June 7, 2024
Bissell

If you are receiving an error in the BISSELL Connect App, follow the steps

below to resolve:

Air Sensor Error

  • On machine 999 may show and fan speed may be high
  • There is an error with the machine’s PM 2.5 sensor
    • Turn off and unplug the machine
    • Remove and clean sensor screen & sensor > Go to Cleaning Sensors
    • Plug machine back in and turn machine on > Has this resolved the error?
    • Yes > Great! Glad we could get you back to cleaning!
    • No > Contact Us

Filter Life Expired

  • On machine F1/F2 will be blinking
  • The filters are at 0% life remaining
    • Please replace Carbon & HEPA filter and vacuum the front fabric panel to ensure optimal air filtration
    • After replacing the filters, reset the filter life by holding down the button on the machine for 3-5 seconds, or in the BISSELL Connect App > Has this resolved the error?
    • Yes > Great! Glad we could get you back to cleaning!
    • No > Contact Us

My connected BISSELL AirCare machine no longer shows up in the BISSELL Connect App

Note: More than one person in a household can have access to the machine through logging into the BISSELL Connect App with the same account

  • Your machine may have been paired with another member in the household

  • Attempt to re-pair machine > For a step by step guide go to the Pairing Guide

    • Has this resolved the issue?
    • Yes > Great! Glad we could get you back to cleaning!
    • No > Contact Us
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