My Lift-Off® Steam Mop™ Hard Surface Steam Cleaner has a knocking noise | Support

June 7, 2024
Bissell

  • Check to see if there is water in the tank
    • If there is water in the tank and this is the first use, the knocking sound is normal
    • This is the sound of the pump trying to pull water through the machine
    • It will happen on the first use, each time the machine runs out of water, and if it sits for an extended period allowing the water to evaporate
    • Check to see if the filter is seated properly with no gaps between the bottom of the tank and the machine

If machine is still making a knocking noise, please Contact Us

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