My PROlite® MultiCyclonic Lightweight Bagless Vacuum has no suction | Support

• Unplug machine

  • Lift off dirt container and empty dirt container

  • Twist the cyclone inside dirt container to the left and pull down to remove

    • Cyclone and screen can be separated for cleaning by twisting to unlock and pull up on screen
    • Clean parts with soft cloth or brush to remove debris
    • When reassembling, the section of screen without holes should align with cyclone inlet

  • Take out foam pre-motor filter from compartment under dirt container

    • Filter may be washed with water and mild detergent
    • Allow to air dry completely (24-48 hours) before reinstalling

  • Remove white pleated post-motor filter located next to pre-motor filter

    • Filter is NOT washable and should to be replaced when dirty

  • With filters removed

    • Plug in vacuum and turn machine on to check motor duct (underneath pre-motor filter) for suction
    • If no suction, visit a BISSELL Authorized Service Center or Contact Us

  • Unplug machine and disconnect hose from back of vacuum by twisting to the left to pull out of lower hose

    • Insert broomstick through hose to remove any clogs
    • If hose is cracked or damaged, replacement will need to be ordered
    • Verify the hose inlet is not clogged

  • Disconnect lower hose access plate on bottom of the machine by twisting the tabs to unlock

  • Straighten lower hose and insert a broomstick to clear any clogs

    • If machine still has no suction, visit a BISSELL Authorized Service Center or Contact Us

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