My Hard Floor Expert® Cordless Canister Vacuum has no power | Support

• Unplug vacuum

  • Run hand along entire length of power cord, it should be smooth

  • Check plug for damage

    • If either the cord (not smooth or exposed wires) or plug (prongs) are damaged, please visit a BISSELL Authorized Service Center or Contact Us

  • Check to see if outlet is working:

    • Test this by plugging in a cell phone charger or small appliance
    • If no power to outlet, test a different outlet in a separate room
    • Reset circuit breaker if needed
    • The light on charging base should illuminate green when plugged in
      • If light still won’t illuminate, a new charger is needed

  • The battery is located at the back of the vacuum

    • Press down on battery door tab (left) to access battery
  • • To remove, grasp and pull battery out
  • • With charger plugged into a functioning outlet, firmly insert battery into charger
      • If charger light is red = charging
      • If charger light is green = fully charged
      • A full charge takes 2 hours

  • Once light on charging base turns green, firmly insert battery back into machine

  • • Replace battery door and power machine on
      • If machine still won’t charge or power on, please visit a BISSELL Authorized Service Center or Contact Us

  • Recipient Email

Your Email

Your Name

Was this answer helpful?

Yes
No

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>