My Hard Floor Expert® Cordless Canister Vacuum has no power | Support

June 7, 2024
Bissell

  • Unplug vacuum

    • Run hand along entire length of power cord, it should be smooth

    • Check plug for damage

    • Check to see if outlet is working:

      • Test this by plugging in a cell phone charger or small appliance
      • If no power to outlet, test a different outlet in a separate room
      • Reset circuit breaker if needed
      • The light on charging base should illuminate green when plugged in
        • If light still won’t illuminate, a new charger is needed
    • The battery is located at the back of the vacuum

      • Press down on battery door tab (left) to access battery
      • To remove, grasp and pull battery out
      • With charger plugged into a functioning outlet, firmly insert battery into charger
        • If charger light is red = charging
        • If charger light is green = fully charged
        • A full charge takes 2 hours
    • Once light on charging base turns green, firmly insert battery back into machine

    • Recipient Email

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