My Anna® Upright Hybrid® Cordless Vacuum has no suction | Support

• Unplug machine

  • Push dirt tank release latch and pull out tank to empty

  • Grasp the tabs on the top of the dirt bin, rotate clockwise to loosen debris from pleated filter, and empty the debris over the trash

    • This filter is not washable
    • The filter may also be removed by pulling straight up and pulling out
    • To put back in, align arrow on the filter with arrow on the dirt bin

  • Pull white hose wand from holder and unscrew hose end from Lift-Off capsule

    • Remove any blockages from the clear hose where it enters the machine
    • Push a broomstick through the hose to clear any clogs
    • If hose is cracked or damaged, it will need to be replaced

  • Remove the stretch hose from foot assembly to access and clear blockages

    • Once the blockages are clear, push hose back into place
    • Ensure the stretch hose rib aligns with the slot in the foot assembly to capture the stretch hose

  • Unscrew the six screws from the bottom of the foot and pull tab to lift sole plate

  • Inspect the brush and belt for damage

    • The brush should spin freely by hand and the belt should be intact
    • If these parts are damaged, they will need to be replaced

  • If machine still has no suction, visit a BISSELL Authorized Service Center or Contact Us

  • Recipient Email

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