My Steam & Sweep™ Hard Floor Steam Cleaner is leaking | Support
- June 7, 2024
- Bissell
Table of Contents
Leaving too Much Water on the Floor
- Unplug machine
- Remove filter and check color of the filter grains
- If the filter grains are blue the filter needs to be replaced
- Green filter grains mean the filter is still fine
- Hold the trigger for a shorter amount of time to prevent excess water on the floor
- Wash mop pads in wash machine with a mild detergent; DO NOT ADD fabric softener or bleach
Leaking
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Remove filter and check for any cracks or damage
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Cracks may be difficult to see, so inspect the filter in a well-lit area
- If the filter is damaged, please Contact us
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Check the tank and cap insert for damage and proper assembly
- If damaged, please Contact us
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Make sure the cap is screwed on tightly to prevent leaking
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Reinsert the tank and filter to the machine to ensure they fit tightly with no gaps
- If machine still leaks, please Contact us
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