My PROlite® MultiCyclonic Lightweight Bagless Vacuum brush is not turning | Support

NOTE: The brush will not turn unless handle is in the reclined position

• Turn on brush switch located on the upper handle beneath the power switch

  • A green light will illuminate around brush switch when the brush motor is on

• Verify handle is firmly inserted with screws tightly secured to ensure internal connectors are connected

  • Front-side of handle should be flush with lower handle assembly
  • If there is a gap, push firmly until flush

• Unplug machine and turn over so brush is facing up

• Remove five screws on brush cover and lift off

• Lift out brush and clean off any debris from brush and brush ends

  • Brush ends are removable for easy maintenance

• Inspect brush and belt for damage

  • Brush should spin freely by hand
  • Belt should be intact
  • If any parts are damaged, replacements will need to be replaced

• If brush becomes jammed, an electronic current sensor will automatically shut the brush motor off

  • When a jam occurs, power to the motor is cut and the lights around the brush button will flash five times
  • Unplug machine, clear jam and turn machine back on to reset sensor
  • If the brush still is not turning, visit a BISSELL Authorized Service Center or Contact Us

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