My Rewind CleanView®/PowerHelix®/SmartClean®/PowerClean®/Premier® Upright Vacuum has no suction | Support

• Slide Lock ‘n Seal Lever to unlock position

  • Grasp dirt container and pull outwards

  • Left filter cup

    • Do not pull circular foam filter out while it is still in the machine

  • Plug in machine and turn on

  • Check for suction at the motor duct located in center of Lock ‘n Seal Lever

    • Clear any debris that may be on the filter
    • If no suction, visit a BISSELL Authorized Service Center or Contact Us

  • Grasp plastic tab on the top of the circular foam filters and twist to unlock

  • Separate the outer foam filter and inner pleated circular filter

  • Wash each individually by hand in warm water

    • Rinse well and let filters completely air dry (24-48 hours) before replacing

  • Wash filter cup in warm water

    • Completely air dry before reassembling with filters (DO NOT PUT IN DISHWASHER)

  • Reach underneath the upper tank and turn the rim of the cyclone assembly to the left to unlock

    • Wash the cyclone assembly with warm water and completely air dry before returning to upper tank

  • The upper tank can be wiped with damp cloth

  • Open door on side of machine to access post-motor filter

    • Filter is NOT washable and must be replaced when dirty

  • Detach hose from machine by twisting to the left to unlock and pull out from lower hose

    • Push a broomstick through the hose to clear any clogs
    • If hose is cracked or damaged, a replacement hose will need to be ordered

  • Remove the screw from the left side of the lower hose on back of machine

    • Pull hose down to straighten
    • Push a broomstick through hose to clear any clogs

  • Unplug machine, recline handle to floor and roll vacuum over so brush is facing up

  • Remove five screws (3 in front and 2 behind brush) and lift brush cover off

  • Grasp brush at both ends and lift out

    • Clean off any debris on the brush, motor pulley, and drive belt

  • Inspect brush and belt for any damage

    • Brush should turn easily by hand
    • Belt should be intact
    • If any part is damaged, a new part needs to be ordered
    • If still no suction, visit a BISSELL Authorized Service Center or Contact Us

  • Recipient Email

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