Euromaid ETL550FCW Top Loader Washing Machine User Manual
- June 7, 2024
- Euromaid
Table of Contents
ETL550FCW Top Loader Washing Machine
User Manual
Description: Top Loader Washing Machine MODEL NO. ETL550FCW / ETL700FCW /
ETL800FCW / ETL1000FCW
euromaid.com.au
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USER MANUAL
CONTENTS
SAFETY INSTRUCTIONS Explanation of the symbols ………………………………………………….. Pg 05
INSTALLATION Product description ……………………………………………………………… Accessories included …………………………………………………………… Installation area …………………………………………………………………… Unpacking the washing machine ………………………………………… Levelling the washing machine ……………………………………………. Connection of inlet hose, tap and washing machine……………. Prior to commencing use………………………………………………………. Washing ……………………………………………………………………………….. After washing………………………………………………………………………. Articles of washing that require attention ……………………………. Washing powder and detergent advice …………………………….. Control panel ……………………………………………………………………… Program variables………………………………………………………………… Personalised settings of washing programs……………………………. Operations of washing process……………………………………………… Washing program table …………………………………………………………
Pg 10 Pg 10 Pg 11 Pg 11 Pg 12 Pg 13 Pg 14 Pg 14 Pg 14 Pg 15 Pg 15 Pg 16 Pg 18 Pg 19 Pg 19 Pg 20
MAINTENANCE Cleaning and care ………………………………………………………………… Pg 23 Cleaning the cabinet……………………………………………………………… Pg 23 Cleaning drain pump filter ……………………………………………………… Pg 24 Troubleshooting………………………………………………………………………. Pg 25 Technical information …………………………………………………………….. Pg 26
MANUFACTURER’S GUARANTEE Manufacturer’s Guarantee ……………………………………………………. Pg 27
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USER MANUAL
SAFETY INSTRUCTIONS
For your safety, the information in this manual must be followed to minimize
the risk of fire or explosion, electric shock, or to prevent property damage,
personal injury or loss of life.
· This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities or lack of experience and
knowledge unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety
· Children should be supervised to ensure that they do not play with the
appliance. · The new hose-sets supplied with the appliance are to be used. Old
hose-sets should not be reused. · If the supply cord is damaged, it must be
replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard. · The openings must not be
obstructed by a carpet. · This appliance is intended to be used in household
and similar applications such as:
– staff kitchen areas in shops, offices and other working environments; – farm
houses; – by clients in hotels, motels and other residential type
environments; – bed and breakfast type environments; – areas for communal use
in blocks of flats or in launderettes.
SAFETY INSTRUCTIONS
Explanation of the symbols
Warning! This combination of symbol and signal word indicates a potentially
dangerous situation which may result in death or serious injuries unless it’s
avoided.
Caution! This combination of symbol and signal word indicates a potentially
dangerous situation which may result in slight or minor injuries or damage to
property and the environment.
Note! This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries.
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USER MANUAL
SAFETY INSTRUCTIONS
Warning!
POTENTIAL ELECTRIC SHOCK
· This appliance is for indoor use only. · Do not put washing machine in a
humid place · Hands shall not be inserted into running spin-dry tub . · If the
spin-dry tub does not stop within 15 seconds after opening the cover, please
stop using the
machine and have it repaired. · Before any maintenance the device, unplug the
appliance from the mains. · Always unplug the machine and turn off the water
supply after use Max. inlet water pressure 0.03MPa.
Min. inlet water pressure 0.8MPa. · To ensure your safety, power plug must be
inserted into an earthed three-pole socket. Check carefully
and make sure that your socket is properly and reliably earthed. · Make sure
that the water and electrical devices must be connected by a qualified
technician in
accordance with the manufacturer’s instructions and local safety regulations.
SAFETY INSTRUCTIONS
RISK TO CHILDREN!
· Machine may be very hot during the operation. Keep kids and pets far away
from the machine during the operation.
RISK OF EXPLOSION!
· Do not wash or dry articles that have been cleaned in, washed in, soaked in,
or dabbed with combustible or explosive substances (such as wax, oil, paint,
gasoline, degreasers, drycleaning solvents, kerosene, etc.) This may result in
fire or explosion.
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USER MANUAL
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USER MANUAL
SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
INSTALLATION WARNING!
· This washing machine is for indoor use only. · It isn’t intended to be
built-in. · The openings must not be obstructed by a carpet. · Washing machine
shall not be installed in bath room or very wet rooms as well as in the rooms
with
explosive or caustic gases. · Remove all packages and transport bolts before
using the appliance. Otherwise, serious damage may
result. · Washing machines with single inlet valve only can be connected to
the cold water supply. Washing
machines with double inlet valves should be correctly connected to the hot
water and cold water supply. · Plug must be accessible after installation.
RISK OF DAMAGING APPLIANCES!
· Your product is only for home use and is only designed for the textiles
suitable for machine washing. · Do not climb up and sit on top cover of the
machine. · Do not lean against machine door. · Cautions during Handling
Machine:
1. Transport bolts shall be reinstalled to the machine by a specialized
person. 2. The accumulated water shall be drained out of the machine. 3.
Handle the machine carefully. Never hold each protruded part on the machine
while lifting.
Machine door can not be used as the handle during the conveyance. 4. This
appliance is heavy. Transport with care. · Please do not close the door with
excessive forces. · Do not wash carpets
OPERATING THE APPLIANCES!
· Before washing with clothes for the first time, run a wash program with the
machine empty to ensure any residue from manufacturing processes is removed.
· Flammable and explosive or toxic solvents are forbidden. · Gasoline and
alcohol etc.Shall not be used as detergents. · Please only select the
detergents suitable for machine washing, especially for drum. · Make sure that
all pockets are emptied. Sharp and rigid items such as coin, brooch, nail,
screw or stone
etc. may cause serious damages to this machine. · Please check whether the
water inside the drum has been drained before opening its door. Please do
not open the door if there is any water visible. · Be careful of burning when
the product drains hot washing water. · Never refill the water by hand during
washing. · After the program is completed, Please wait for two minutes to open
the door.
PACKAGING / OLD APPLIANCES
This marking indicates that this product should not be disposed with other
household wastes throughout the EU.To prevent possible harm to the environment
or human health from uncontrolled waste disposal,recycle it responsibly to
promote the sustainable reuse of material resources.To return your used
device,please use the collection systems or contact the retailer where the
product was purchased. They return and can take this product for environmental
safe recycling.
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USER MANUAL
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USER MANUAL
INSTALLATION
Product description
Top Lid Frame Control Panel
Cabinet
Water Inlet Valve Power Cord and plug
Handle
Adjustable Hose
Drain Hose
Note: The product line chart is for reference only, please refer to real product as standard.
Accessories included
Inlet hose
Cabinet baseboard
Manual
Screw Spring clamp Drain hose
Note: if the drain hose is already installed on the machine, then there is no spring clamp and drain hose in the accessories.
INSTALLATION
Installation area
Warning! · Ensure the machine is level to minimise vibration when in
operation. · Ensure the power lead is not by caught under the machine where it
can be
come damaged.
Before installing the machine, ensure placement as follows: 1. On a rigid,
dry, and level surface 2. Out of direct sunlight 3. Adequate ventilation 4.
Room temperature is above 0 C 5. Away from heating sources.
Unpacking the washing machine
Warning! · Packaging material (e.g. Films, Styrofoam) can be dangerous for
children. · There is a risk of suffocation ! Keep all packaging well away from
children.
1. Remove the cardboard box and styrofoam packing. 2. Lift the washing
machine and remove the base packing. 3. Remove the tape securing the power
supply cord and drain hose. 4. Remove the inlet hose from the drum.
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INSTALLATION
Warning! · Position drain hose properly ,otherwise damage might result in
water
leakage. · Do not kink or protract the drain hose. · If drain hose is too
long, do not force it into washing machine as it will cause
abnormal noises.
1. Place the drain hose in an upper draining system as per below:
Levelling the washing machine
Warning! · The lock nuts on all four feet must be screwed tightly against the
housing.
1. Check if the feet are closely attached the cabinet. If not, please turn
them to their original positions to tighten the nuts.
2. Check alignment of the product with a spirit level and adjust as required
3. Loosen the lock nut and turn the feet ensuring they all contact the floor.
4. Check again with a spirit level and press down on all four corners to
ensure there is no movement.
INSTALLATION
Connection of inlet hose, tap and washing machine
Tap with threads and inlet hose
Special tap for washing machine
Warning! · To prevent leakage or water damage, follow the instructions in this chapter · Do not kink, crush, modify or sever the water inlet or drainage hoses
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OPERATION
Prior to commencing use
Caution · Before washing, please make sure the washing machine is installed
properly. · Before washing with clothes for the first time, run a wash program
with
the machine empty to ensure any residue from manufacturing process is removed.
OPERATION
Articles of washing that require attention.
· The ambient temperature in the room where the washing machine is placed
should be between 0 40°C. If used under 0°C,the inlet valve and draining
system may be damaged. If the machine is stored in conditions of 0°C or less,
then it should be transferred to normal ambient temperature to ensure the
water supply hose and drain hose are not frozen before use.
· Ensure to follow how to care for instructions on clothing labels and use
washing detergent suitable for a top loader machine.
Plug in
Open tap
Load and close door Add detergent
Quick Start
Turn On
Select Program Select Water Level
Start Up
Note: If One Touch Auto Wash is engaged then steps 2 and 3 will be skipped.
After Washing Is Complete
Buzzer will beep after washing is finished and the power supply will be turned
off automatically, after this laundry can be unloaded. unload the laundry.
When not in use, the tap should be turned off to avoid possible water leaks.
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USER MANUAL
Check the label
Remove all items from pockets
Tie long strips in knots and zip/ button up all items of clothing.
Place small or delicate articles of clothing into a suitable wash bag.
Turn easy-pilling and long-pile fabric inside out
Separate lights and darks and clothes with different textures
Warning · Washing single items of clothing may cause the drum to become
unbalanced
and stop the wash cycle therefore it is recommended to wash at least 2 – 3
items at a time to so machine is balanced. · Ensure any articles of clothing
that have come in contact with flammable liquids are thoroughly rinsed in
water before being washed in the machine.
Washing Powder and Detergent Advice
· If a powder detergent is being used, its recommended to mix with water
before pouring into the detergent reservoir.
· Please choose a detergent specific to top loading washing machines and
suitable for the water temperature you wish to use so washing performance is
maximized.
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USER MANUAL
OPERATION
Control Panel
WATER LEVEL
Select water level according to amount of clothes loaded into the machine
where 1 is low and 8 is high. A solid indicator light indicates the water
level to the left (1, 3, 5, 7) and a flashing indicator light indicates the
water levels to the right (2, 4, 6, 8).
DISPLAY
The display shows the settings, estimated time remaining, options, and status
messages for the washing machine. The display will remain on through the
cycle. If using the delay function, the LED will be flashing with the
remaining time before the machine starts washing. During a washing cycle, the
LED is will be solid and show the remaining time of the program.
NOTE! · If there is any break in the power supply while the machine is
operating, the current program selected will be stored in the memory and will
resume when the power supply is reconnected.
POWER
WATER TEMPERATURE
Press this button to turn the washing machine
Press this button to select the water
On or Off.
temperature. When both the Hot and Cold indicators are lit, the water
DRUM CLEAN
temperature is set to Warm.
Drum clean aids in keeping the machine
clean by pushing out dirt and grime
START/PAUSE
lodged in the drum. A flashing LED indicates the cleaning
After selecting the desired wash settings, press this button to start
function will be performed during the program.
RINSE
the wash cycle. You can also use this button to pause the washing machine during operation.
NOTE: The function is included in the Mixed, Whites, Sport and Intense programs.
Press this button to select
the desired number of
rinses.
START –
PAUSE
DELAY
After selecting a Program, press the Delay button to choose a delayed start
time. Press Start/Pause to commence the delay operation.
To switch the delay start off, simply press the button until the delay light
is off. If the program has already started, press the Power button to reset
the program.
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FUNCTION
Press this button to select desired wash functions. i.e. Soak, Wash, Rinse or
Spin or a combination of these.
CHILD LOCK
Simultaneously press the RINSE TYPE and PROG. buttons to activate the child
lock. Repeat this process to deactivate the child lock.
NOTE! · The Child Lock function will lock all buttons except POWER.
PROGRAM
Press this button to select the desired wash program.
A solid LED indicates the program on the left (Mixed, Whites, Sport, Rapid) is
selected whereas a flashing LED indicates the program on the right (Daily,
Delicate, Intense) is selected.
FAST+
Fast+ is engaged by Simultaneously pressing the PROG. and TEMP. buttons.
Repeat this process to deactivate.
Fast+ will reduce the washing cycle time by 20-40% by increasing the intensity
of the agitator.
USER MANUAL
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USER MANUAL
OPERATION
Program Variables
The below buttons can be used to change variables on all wash programs.
Water Level
Select water level according to amount of clothes loaded into the machine
where 1 is low and 8 is high.
Rinse Type
The no. of rinses can be selected and the Watersaver feature activated. When
activated the Watersaver feature will no drain the water or spin the clothing,
the water can then be resued for the next load of washing.
Function
Select a combination of Soak, Wash, Rinse or Spin.
Temp
Select Hot, Warm or Cold water.
Delay
Allows up to a 24H delay start to be set. Follow the below sequence to enable.
To disable, push the DELAY button until the LED screen is blank.
On
Select Program
Set Delay
START –
PAUSE
Start
· If there is any break in the power supply while the machine is operating, a special memory stores the selected program and when the power is restarted
Manual Program Selection
The below process can be utilised to customise the wash program based on the
type and no. of articles of clothing that require washing.
START –
PAUSE
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USER MANUAL
OPERATION
One Touch Auto Wash
The One Touch Auto Wash feature detects the amount of clothing placed in the
machine and automatically sets the water level and wash program accordingly.
After switching on the machine, simply push the STARTPAUSE button and washing
will commence.
START –
PAUSE
Wash Combinations Available
Spin
x1
Wash Only
x2
Wash + Rinse
x3
Rinse + Spin
START –
PAUSE
START –
PAUSE
START –
PAUSE
START –
PAUSE
x4
Soak + Wash + Rinse + Spin*
x5
Fast+
START –
PAUSE
START
PAUSE
F+
Child Lock
The Child Lock will lock all controls on the washing machine except the POWER
button. To enable, simultaneously press the RINSE TYPE and PROG. buttons
together for 3 seconds. To deactivate repeat the above procedure.
START –
PAUSE
*In reference to above wash combination, it extends duration of program except on Sport, Daily and Intense programs.
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USER MANUAL
OPERATION
Washing Program Table
Program Daily Mixed Sport Rapid
Whites
Delicate Intense
Description Everyday program suitable for a variety of garments that are
lightly to medium soiled. Suitable for mixed load of garments such as cottons
and synthetics. Suitable for more durable garments such as sports and outdoor
wear.
15-minute program ideal for light clothing such as shorts, t-shirts, socks and
undergarments.
Suitable for white cotton and synthetic garments. For best results use this
cycle with warm or hot water. Softer cycle suited to easy care garments such
as wool, silk, satin, synthetics fibres or blended fabrics. Longer wash
program with strong water stream and agitator movement suitable for medium to
heavily soiled garments.
*Always consult the label on the clothing item to be washed before placing in the machine to ensure the most suitable program is selected. If garment is considered fragile then it is advised to hand wash only or skip the spin program when washing in the machine.
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USER MANUAL
OPERATION
5.5kg Program Variables
Program
Duration Delay (H) Water level Soak (Mins) Wash(Mins) Rinse no.
Spin (Mins)
Mixed
49
0-24
auto/(1-8) —
12
0/1/2/3/spin hold 7
Daily
88
0-24
auto
12
10
1
3
Whites
54
0-24
auto/(1-8) —
15
0/1/2/3/spin hold 9
Delicate
47
Sport
75
0-24 0-24
(4) (1-8)
—
auto/(1-8) 20
12
0/1/2/3/spin hold 5
12
0/1/2/3/spin hold 9
Intense
91
0-24
(7)(4-8)
20
15
0/1/2/3/spin hold 9
Rapid
15
0-24
(2) (1-6)
—
2
1
4
–
*all duration times shown are represented in minutes unless otherwise indicated
7kg Program Table
Program Mixed Daily Whites Delicate Sport Intense Rapid
Duration Delay (H) Water level Soak (Mins) Wash(Mins) Rinse no.
Spin(Mins)
55
0 24
auto/(1-8) 0
15
0/1/2/3/spin hold 7
2H
0 24
auto
30
18
0/1/2/3/spin hold 4
57
0 24
auto/(1-8) 0
15
0/1/2/3/spin hold 9
50
0 24
(1-8)(4)
0
12
0/1/2/3/spin hold 5
77
0 24
auto/(1-8) 20
15
0/1/2/3/spin hold 9
92
0 24
(5-8)(8)
20
18
0/1/2/3/spin hold 9
15
0 24
(1-6)(2)
0
2
1
4
*all duration times shown are represented in minutes unless otherwise indicated
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USER MANUAL
OPERATION
8kg Program Table
Program Duration
Mixed
52
Whites
57
Daily
2H
Delicates 50
Sport
77
Intense
92
Rapid
15
Delay (H) Water level Soak (Mins) Wash(Mins) Rinse no.
Spin(Mins)
0 24
auto/(1-8) 0
12
0/1/2/3/spin hold 7
0 24
auto/(1-8) 0
15
0/1/2/3/spin hold 9
0 24
auto
30
15
0/1/2/3/spin hold 7
0 24
(1-8)(4)
0
12
0 24
auto/(1-8) 20
15
0/1/2/3/spin hold 5 0/1/2/3/spin hold 9
0 24
(5-8)(8)
20
18
0/1/2/3/spin hold 9
0 24
(1-6)(2)
0
2
1
4
*all duration times shown are represented in minutes unless otherwise indicated
10kg Program Table
Program Duration
Mixed
52
Daily
2H
Whites
57
Delicates 50
Sport
77
Intense
92
Rapid
15
Delay (H) Water level Soak (Mins) Wash(Mins) Rinse no.
Spin(Mins)
0 24
auto/(1-8) —
12
0/1/2/3/spin hold 7
0 24
auto
45
20
0/1/2/3/spin hold 7
0 24
auto/(1-8) —
15
0/1/2/3/spin hold 9
0 24
(1-8)(4)
—
12
1
4
0 24
auto/(1-8) 20
15
1
7
0 24
(4-8)(8)
20
18
0 24
(1-6)(2)
—
2
0/1/2/3/spin hold 5 0/1/2/3/spin hold 9
*all duration times shown are represented in minutes unless otherwise indicated
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USER MANUAL
MAINTENANCE
Cleaning and care
Warning! · Before performing maintenance , please unplug the machine and close
the
tap.
Cleaning and care
Proper maintenance on the washing machine can extend its working life. The
surface can be cleaned with diluted non-abrasive neutral detergents when
necessary. If there is any water overflow, use the wet cloth to wipe it off
immediately. No sharp items should be placed on or in the machine.
Note: · Formic acid and its diluted solvents or equivalent are forbidden, such
as
alcohol solvents or chemical products,etc.
Cleaning the filters
Note: · Inlet filter must be cleaned if water flow is not efficient.
Inlet Filters: 1. Screw off the inlet hose from the back of the machine. 2.
Pull out the filter with long nose pliers and use a brush to clean. 3.
Reinstall the filter and recconnect the inlet hose. 4. Reconnect the inlet
pipe. Lint Filter: 1. There is a built-in lint filter in the machine that
collect lint during the
washing cycle. 2. It is suggested to clean the lint filter every 10 cycles. 3.
Take it out and clean the filter with water. Then place it back into
the machine.
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USER MANUAL
MAINTENANCE
Cleaning the drain pump filter
Only applicable to certain models.
Warning! · Be careful of the hot water! · Allow detergent solution to cool
down. · Unplug the machine to avoid electrical shock before cleaning. · Drain
pump filter can filter lint and small foreign objects from the washing. ·
Clean the filter periodically to ensure the normal operation of washing
machine.
Drain the water out of the pump, using a container to collect the water.
Open the filter by turning to counter clockwise.
Remove any foreign objects.
Clean the filters
Re-insert the filter.
Tighten the pump cover clockwise.
Caution! · Make sure that valve cap and emergency drain hose are reinstalled
properly,
cap plates should be inserted aligning to hole plates otherwise water may
leak; · Some machines don’t have emergency drain hose, so step 2 and step 3
can
be skipped. · Rotate lower cover cap directly to make water run into basin.
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USER MANUAL
MAINTENANCE
Troubeshooting
If the machine will not turn on or stops during operation, refer to the table
below to diagnose the problem. If a solution cannot be achieved, please
contact the service provider.
Fault
Possibe Cause
No washing
The power is off or the fuse is burned out. The power supply voltage is too low. The required water level has not been reached due to lack of flow. The delay has been set and has not yet expired.
No water flow
The power is off or the fuse is burned out. The water supply is cut off or the water pressure is too low. The inlet hose is not properly connected and/or the water tap is closed. The inlet filter is blocked by debris. The machine is on pause.
Abnormal draining The water drain hose is placed too high. A partial/full blockage is present in the outlet hose
Abnormal spin
The door lid is not closed. Clothing is not spread out in the drum evenly. The machine has not been placed on an even surface The motor belt is loose.
Error Code Description
Solution
E1
Alarm for abnormal water flow.
Check the water tap is open or not
E2
Water hasn’t drained properly.
Check the water sensor and drain pump
E3
Alarm for lid not closed before wash Close the lid, Press “Start” button
and spin.
E4
Unbalanced drum.
Manually balance clothes in the drum by hands.
Note: · After the checking all possible fault causes, activate the appliance.
If the
problem occurs or the display shows other error codes again, contact the
service centre.
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USER MANUAL
MAINTENANCE
Technical Information
Model No. Washing Capacity Unit Dimensions Unit Weight
ETL550FCW ETL700FCW
5.5kg 7kg
515 (W) x 525 (D) x 910mm (H)
550 (W) x 565 (D) x 935mm (H)
31kg 38kg
Rated Power
400W
450W
Power Supply
220-240V~50Hz 220-240V~50Hz
ETL800FCW
8kg
580 (W) x 596 (D) x 968mm (H)
39kg
480W
220-240V~50Hz
ETL1000FCW
10kg
601 (W) x 630 (D) x 1000mm (H)
45kg
600W
220-240V~50Hz
Standard Water Pressures: 0.03-0.8MPa
W D
H
MANUFACTURER GUARANTEE
This warranty is provided in Australia by Glen Dimplex Australia Pty Limited
ABN 69 118 275 460 (Phone number 1300 556 816) and in New Zealand by Glen
Dimplex New Zealand Limited NZBN 9429000069823 (Phone number 09 274 8265) in
respect of the Euromaid product.
1. Euromaid Express Warranty Subject to the exclusions below, we warrant that
the product will not have any electrical or mechanical breakdowns within: a)
In the case of Euromaid products used for personal, domestic or household
purposes, a period of 2 years from the date the product is purchased as a
brandnew product from a retailer located in Australia / New Zealand.
b) In the case of Euromaid products used for purposes other than personal,
domestic or household purposes (including business or commercial use), a
period of 90 days from the date the product is purchased as a brand-new
product from a retailer located in Australia / New Zealand. Euromaid products
are designed and intended for domestic use only; and c) All warranty repairs
must be carried out by Glen Dimplex or their nominated service agent
Note: warranty periods detailed above may vary in line with agreements with
select retail and builder partners and may differ between Australia and New
Zealand. The benefits conferred by this express warranty are in addition to
the Consumer Guarantees referred to in section 3 and any other statutory
rights you may have under the Australian / New Zealand Consumer Law and/or
other applicable laws.
2. Warranty exclusions This express warranty does not apply where: a) The
product has been installed, used or operated otherwise than in accordance with
the product manual or other similar documentation provided to you with the
product; b) The product requires repairs due to damage resulting from
accident, misuse, incorrect installation, insect or vermin infestation,
improper liquid spillage, cleaning or maintenance, unauthorised modification,
use on an incorrect voltage, powersurges and dips, voltage supply problems,
tampering or unauthorised repairs by any persons, use of defective or
incompatible accessories or exposure to abnormally corrosive conditions,
events independent of human control which occurred after the goods left the
control of Glen Dimplex; c) The repair relates to the replacement of
consumable parts such as fuses and bulbs or any other parts of the product
which require routine replacement; d) You are unable to provide us with
reasonable proof of purchase for the product; e) the breakdown occurs after
the expiry of the express warranty period set out in section 1 or f) the
product was not purchased in Australia / New Zealand as a brand-new product.
3. Consumer guarantees Our goods come with guarantees that cannot be excluded
under the Australian / New Zealand Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
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USER MANUAL
MANUFACTURER GUARANTEE
4. How to make a claim. You may make a claim under this warranty through our
website, contacting our customer care line or via email. Contact details for
Glen Dimplex Australia and New Zealand can be found at the end of this
document To make a valid claim under this warranty, you must: a) Lodge the
claim with us as soon as possible and no later than 14 days after you first
become aware of the breakdown; b) Provide us with the product serial number;
c) Provide us with reasonable proof of purchase for the product. This can take
the form of a store receipt, new home handover form or other payment receipt
documentation; and d) If required by us, provide us (or any person nominated
by us) with access to the premises at which the product is located at times
nominated by us (so that we can inspect the product). Washing
5. Warranty claims
If you make a valid claim under this warranty and none of the exclusions set
out in section 2 apply, we will, at our election, either repair the product or
replace the product with a product of identical specification (or where the
product is superseded or no longer in stock, with a product of as close a
specification as possible).
Goods presented for repair may be replaced by refurbished goods of the same
type rather than being repaired. Refurbished parts may be used to repair the
goods. Products are designed and supplied for normal domestic use. We will not
be liable to you under this warranty for business loss or damage of any kind
whatsoever.
Glen Dimplex Australia Pty Ltd
www.glendimplex.com.au
Australia Ph: 1300 556 816 customer.care.ha@glendimplex.com.au
Glen Dimplex New Zealand Ltd
www.glendimplex.co.nz
New Zealand Ph: 09 274 8265 nztechserv@glendimplex.co.nz
NOTES
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NOTES
NOTES
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USER MANUAL
READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE APPLIANCE.
The manufacturer will not be responsible for any damage to property or to
persons caused by incorrect installation or improper use of the appliance. The
manufacturer is not responsible for any inaccuracies, due to printing or
transcription errors, contained in this manual. In addition, the appearance of
the figures reported is also purely indicative.
The manufacturer reserves the right to make changes to its products when
considered necessary and useful, without affecting the essential safety and
operating characteristics. Glen Dimplex constantly seeks ways to improve the
specifications and designs of their products.
Whilst every effort is made to produce up to date literature, this document
should not be regarded as an infallible guide. Actual product only should be
used to derive cut out sizes. All appliances must be installed by a qualified
person/s with adherence to the relevant electrical, plumbing and building
codes, with compliance being issued as required by state or national
legislation.
Additionally, all upright cookers must have the anti-tilt device installed
correctly in adherence to the relevant standards by a licenced installer. For
maximum effectiveness and efficiency all rangehoods should be installed with
the use of ductwork, by a licenced installer with adherence to the relevant
state and national building codes and regulations.
All Glen Dimplex appliances are for Domestic use only, and must be installed
by a licence installer into Domestic Applications only, without exception and
to the required Authorities guidelines. Any installation outside of this will
VOID warranty. Alfresco areas are not a Domestic application.
Glen Dimplex Australia Pty Ltd www.glendimplex.com.au
Glen Dimplex New Zealand Ltd www.glendimplex.co.nz
For service advice, please contact the Customer Care Centre by phone or email below.
Australia Ph: 1300 556 816 customer.care.ha@glendimplex.com.au
New Zealand Ph: 09 274 8265 nztechserv@glendimplex.co.nz
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References
Read User Manual Online (PDF format)
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