HIKVISION Network Dome Camera User Guide

June 7, 2024
Hikvision

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HIKVISION Network Dome Camera

hikvision network dome camera product

Introduction

© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

This Manual is the property of Hangzhou Hikvision Digital Technology Co., Ltd. or its affiliates (hereinafter referred to as “Hikvision”), and it cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise expressly stated herein, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, any information contained herein.

About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images, and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision Website (http://www.hikvision.com/en/). Please use this Manual with guidance and assistance of professionals trained in supporting the Product.

Trademarks Acknowledgement
Hikvision  and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

LEGAL DISCLAIMER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS.” HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Regulatory Information FCC Information

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help

FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement

This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC and its amendment 2013/56/EU (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www. recyclethis.info.

Industry Canada ICES-003 Compliance. This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

Safety Instruction

These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss.

Laws and Regulations
The device should be used in compliance with local laws, electrical safety regulations, and fire prevention regulations.
Transportation
Keep the device in original or similar packaging while transporting it.
Power Supply
The input voltage should conform to IEC60950-1 standard: SELV (Safety Extra Low Voltage) and the LPS (Limited Power Source). Refer to the appropriate documentation for detailed information.
DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards caused by overload.
Make sure the plug is properly connected to the power socket.
System Security
The installer and user are responsible for password and security configuration and its settings.
Battery
Improper use or replacement of the battery may result in explosion hazard. Replace with the same or equivalent type only. Dispose of used batteries in conformance with the local codes.
Maintenance
If the product does not work properly, please contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.
A few device components (e.g., electrolytic capacitor) require regular replacement. The average lifespan varies, so periodic checking is recommended. Contact your dealer for details.
Cleaning
Please use a soft and dry cloth when clean inside and outside surfaces of the product cover. Do not use alkaline detergents.

Usage Environment

  • When any laser equipment is in use, make sure that the device lens is not exposed to the laser beam, or it may burn out.
  • Do not expose the device to high electromagnetic radiation or dusty environments.
  • For an indoor-only device, place it in a dry and well-ventilated environment.
  • Do not aim the lens at the sun or any other bright light.
  • Make sure the running environment meets the requirement of the device. The operating temperature shall be -30° to 60° C (-22° to 140° F) or -40° to 60° C (-40° to 140° F), and the operating humidity shall be 95% or less (non-condensing).
  • Do not place the camera in extremely hot, cold, dusty, or damp locations, and do not expose it to high electromagnetic radiation.

Emergency
If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.

Time Synchronization
Set up camera time manually for the first time access if the local time is not synchronized with that of the network. Visit the camera via Web browser/client software and go to the time settings interface.

Installation

  • Make sure the device is firmly secured to any wall or ceiling mountings.
  • Be sure that there is enough space to install the camera and accessories.
  • Make sure that the device in the package is in good condition and all the assembly parts are included.
  • Make sure that the wall is strong enough to withstand at least four times the weight of the camera and the mount.
  • The standard power supply is 12 VDC, please make sure your power supply matches with your camera.
  • Make sure that the power has been disconnected before you wire, install, or disassemble the device.
  • Make sure that no reflective surface is too close to the camera lens. The IR light from the camera may reflect back into the lens causing reflection.

WARNING: For a device with this sticker, this device is intended for installation in a restricted access location, access can only be gained by service persons or by users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken.

Symbols and Marks

Package Contents

package contents

Interface Introduction—Type 1

interface introduction

Interface Introduction—Type 2

interface introduction 2

Installation

installation 2

installation 3

installation 4

installation 5

installation 6

installation 7

installation 8

installation 9

installation 10

installation 11

installation 12

installation 13

installation 14

installation 15

installation 16

installation 17

installation 18

installation 20

installation 21

Terminal Block Wiring

Camera Terminal Block Wiring

terminal block wiring

terminal block wiring 1

terminal block wiring 2

terminal block wiring 5

Activation and Operation

Activate and Access Network Camera
Scan the QR code to get Activate and Access Camera.
NOTE: Mobile data charges may apply if Wi-Fi is unavailable.

Operation

Reset and Restore Camera
Press the Reset button for approximately 10s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc.
For the position of the reset button, refer to the figure in the interface introduction page.

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References

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