NINJA FT102A Foodi Digital Air Fry Oven Owner’s Manual

June 6, 2024
Ninja

FT102A Foodi Digital Air Fry Oven

FOODITM DIGITAL AIR FRY OVEN

FT102A
OWNER’S GUIDE

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ENGLISH

THANK YOU
for purchasing the Ninja® FoodiTM Digital Air Fry Oven

REGISTER YOUR PURCHASE registeryourninja.com Scan QR code using mobile device

RECORD THIS INFORMATION Model Number: Serial Number: Date of Purchase: (Keep receipt) Store of Purchase:

TIP: You can find the model and serial numbers on the QR code label on the base of the unit.

TECHNICAL SPECIFICATIONS Voltage: 120V~ 60Hz Watts: 1800W

CONTENTS
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Accessory Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Before First Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Control Panel Display & Operating Buttons . . . . . . . . . . . . . . . . . 7
Power Cord Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using Your FoodiTM Digital Air Fry Oven . . . . . . . . . . . . . . . . . . 9 Using the Cooking Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Air Fry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Air Roast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Air Broil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Bake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Toast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Bagel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Dehydrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Keep Warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Reheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Cleaning, Maintenance & Storage . . . . . . . . . . . . . . . . . . . . . . . 13 Everyday Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Flip-Up-And-Away Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessories for Purchase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

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IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY · READ ALL INSTRUCTIONS BEFORE USE

When using electrical appliances, basic safety precautions should always be followed, including the following:

WARNING
1 Read all instructions prior to using the oven and its accessories.
2 This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
3 To eliminate a choking hazard for young children, remove and discard the protective cover fitted on the power plug of this oven.
4 Take inventory of all contents to ensure you have all parts needed to properly and safely operate your oven.
5 DO NOT use an extension cord. A short power-supply cord is used to reduce the risk of children grabbing the cord or becoming entangled and to reduce the risk of people tripping over a longer cord.
6 NEVER use outlet below counter.
7 Keep the appliance and its cord out of reach of children. Do not allow the appliance to be used by children. Close supervision is necessary when used near children.
8 DO NOT let cord hang over edges of tables or counters or touch hot surfaces, including stoves and other heating ovens.
9 NEVER leave the oven unattended while in use.
10 DO NOT cover crumb tray or any part of the oven with metal foil. This will cause the oven to overheat or cause a fire.
11 NEVER place aluminum foil on top of the sheet pan or broil pan. This traps grease and can cause a fire.
12 To protect against electrical shock DO NOT immerse cord, plugs, or main unit housing in water or other liquid.

13 DO NOT use the oven with damage to the power cord or plug. Regularly inspect the oven and power cord. If the oven malfunctions or has been damaged in any way, immediately stop use and call Customer Service.
14 DO NOT cover the air intake vents or air outlet vents while unit is operating. Doing so will prevent even cooking and may damage the unit or cause it to overheat.
15 DO NOT insert anything in the ventilation slots and do not obstruct them.
16 DO NOT place items on top of surface while unit is operating except for authorized recommended Ninja accessories.
17 Before placing any accessories into the oven ensure they are clean and dry.
18 Intended for countertop use only. DO NOT place the oven near the edge of a countertop. Ensure the surface is level, clean and dry.
19 This oven is for household use only. DO NOT use this oven for anything other than its intended use. Misuse may cause injury.
20 DO NOT store any materials, other than supplied accessories, in this oven when not in use.
21 DO NOT use outdoors. DO NOT use in moving vehicles or boats.
22 DO NOT use accessory and attachments not recommended or sold by SharkNinja.
23 When using this oven, provide adequate space above and on all sides for air circulation.
24 A fire may occur if the oven is covered or touching flammable material, including curtains, draperies, walls, or the like when in operation. DO NOT place anything on the oven during operation.

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25 This oven has a tempered glass door and is more resistant to breakage. Avoid scratching door surface or nicking edges.
26 DO NOT use the oven without the wire rack installed, except when using Air Fry Basket.
27 DO NOT spray any type of aerosol spray or flavoring inside the oven while cooking.
28 Use caution when inserting and removing anything from the oven, especially when hot.
29 Outlet voltages can vary, affecting the performance of your product. To prevent possible illness, use a thermometer to check that your food is cooked to the temperatures recommended.
30 Prevent food contact with heating elements. Excessive food loads may cause personal injury or property damage or affect the safe use of the oven.
31 DO NOT place any of the following materials in the oven: paper, cardboard, plastic, roasting bags and the like.
32 Extreme caution should be exercised when using containers constructed of any materials other than metal or glass.

33 DO NOT touch hot surfaces. Oven surfaces are hot during and after operation. To prevent burns or personal injury, ALWAYS use protective hot pads or insulated oven mitts and use available handles and knobs.
34 Spilled food can cause serious burns. Extreme caution must be used when the oven contains hot food. Improper use may result in personal injury.
35 Please refer to the Cleaning & Maintenance section for regular maintenance of the oven.
36 Cleaning and user maintenance shall not be made by children.
37 Press the power button to turn oven off and allow to cool completely before cleaning, moving and flipping for storage.
38 Unplug from outlet when not in use. To unplug, grasp the plug by the body and pull from the outlet. Never unplug by grasping and pulling the flexible cord.
39 DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, causing a risk of electrical shock.
40 DO NOT use the oven as a source of heat or for drying.

Indicates to read and review instructions to understand operation and use of product. Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included with this symbol is ignored. Take care to avoid contact with hot surface. Always use hand protection to avoid burns.
For indoor and household use only.
SAVE THESE INSTRUCTIONS
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PARTS
A Main Unit (attached power cord not shown)
B Removable Crumb Tray (always place below the bottom heating element)
C Wire Rack (keep in the bottom rail position)
D Sheet Pan (always layer on top of the wire rack)
E Air Fry Basket (use in the top rail position)
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ACCESSORY PLACEMENT
E D C
B
BEFORE FIRST USE
1 Remove and discard any packaging material, promotional labels, and tape from the unit. 2 Remove all accessories from the package and read this manual carefully. Please pay
particular attention to operational instructions, warnings, and important safeguards to avoid any injury or property damage. 3 Wash the air fry basket, sheet pan, wire rack, and removable crumb tray in warm, soapy water, then rinse and dry thoroughly. NEVER clean the main unit in the dishwasher. 4 We recommend placing all accessories inside the oven and running it on Air Fry at 450°F for 20 minutes without adding food. Make sure the area is well ventilated. This removes any packaging residue and odor traces that may be present. This is completely safe and not detrimental to the performance of the oven.
NOTE: For longest use, we recommend hand-washing the accessories.
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USING THE CONTROL PANEL
1 Time display 2 Temperature display 6 Toast/Bagel
Function indicator 3 Preheat indicator
9 TIME/SLICE button
12 Power button 6 ninjakitchen.com

4

shows

in Time display

Fahrenheit or Celsius indicator
5 HOT unit indicator

7 START/PAUSE button AND
8 Function/Time/ Temperature dial
10 TEMP/DARKNESS button
11 Light button

FUNCTIONS
AIR FRY: Make foods that would traditionally be fried–such as chicken wings, French fries, and chicken nuggets– with little to no added oil.
AIR ROAST: Achieve a crispy outside and perfectly cooked inside for full-sized sheet pan meals, thicker proteins, and roasted veggies.
AIR BROIL: Broils meat and fish and evenly browns the tops of casseroles.
BAKE: Evenly bakes everything from your favorite cookies to homemade pizzas.
TOAST: Evenly toasts up to 9 slices of bread to your perfect level of darkness.
BAGEL: Perfectly toast up to 6 slices of bagels halves when they’re placed cut-side up on the wire rack.
DEHYDRATE: Dehydrates meats, fruits, and vegetables for healthy snacks.
KEEP WARM: Keeps food warm up to 2 hours.
REHEAT: Heat leftovers without over cooking.

NOTE: The Dehydrate, Keep Warm, and Reheat functions are not included on all models.

CONTROL PANEL DISPLAY & OPERATING BUTTONS
1 Time display: Shows the cook time. The time will count down when cooking is in progress.
2 Temperature display: Shows the cook temperature.

NOTE: Time and temperature will always return to the cook time and temperature that was set the last time the oven was in use.

3 PRE flashes when the unit is preheating.

4

will appear on the time display

when the unit is cool enough to flip up

for storage or cleaning.

5 illuminates when the unit is hot and will turn off when the oven is cool enough to be flipped up for storage or cleaning.

6 SLICE and DARK will illuminate when using the Toast or Bagel function.
7 START/PAUSE button: Press to start or pause cooking.
8 Function/Time/Temperature dial: Turn to select a cooking function or adjust time and temperature (or number of slices and darkness level when using the Toast and Bagel functions).
NOTE: Press and hold the START/PAUSE button for 3 seconds to return to the function selection.
9 TIME/SLICE button: To select a cook time, press the TIME button, then use the dial to adjust the time. When using the Toast or Bagel function, this button will adjust the number of slices instead of the time.
10 TEMP/DARKNESS button: To adjust temperature, press the TEMP button and use the dial to adjust the temperature. When using the Toast or Bagel function, this button will adjust the darkness level instead of the temperature.
NOTE: The cook time and temperature may be adjusted at any time during the cooking cycle.
NOTE: To switch from Fahrenheit to Celsius, press and hold the TEMP/DARKNESS button for 3 seconds while the unit is not in cook mode.
11 (Light) button: Press to turn the oven’s interior light on and off.
NOTE: The light will automatically turn on when there are 30 seconds of cook time remaining.
12 (Power) button: Press to turn the unit on and off.

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POWER CORD MANAGEMENT
Our cord-management system is designed so it will not interfere with the oven’s flip-away functionality. Option 1 Outlet on the left
Option 2 Outlet on the right
Option 3 Outlet behind the oven
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USING YOUR FOODITM DIGITAL AIR FRY OVEN

USING THE COOKING FUNCTIONS
To turn on the unit, plug the power cord into the wall, flip oven down into cooking position, and press the button.
NOTE: The unit preheats quickly, so we recommend prepping all ingredients before turning on the oven.
Air Fry 1 To select the function, turn the dial until
AIR FRY illuminates. The default time and temperature settings will display. 2 Press the TIME/SLICE button and use the dial to select your time up to 1 hour. To set the time, press the TIME/SLICE button again. 3 Then press the TEMP/DARKNESS button and use the dial to select a temperature between 250°F­450°F. To set the temperature, press the TEMP/DARKNESS button again. 4 Press START/PAUSE to begin preheating. 5 Place ingredients in the air fry basket. If ingredients are fatty, oily, or marinated, place the basket on the sheet pan.

6 When the unit beeps to signify it has preheated, immediately slide the basket into the upper rails of the oven. If also using the sheet pan, slide both into the oven at the same time, with the basket in the upper rails and the pan on the wire rack beneath the basket. Close oven door.
NOTE: The timer will start counting down as soon as the unit has preheated. If ingredients are not ready to go into the oven, simply turn the dial to add more time.
7 For more even browning and crispiness, toss ingredients or turn the basket 180° halfway through cooking cycle.
Shake basket.
or

Use air fry basket for dry ingredients.

Turn basket and sheet pan 180°.

Use air fry basket with sheet pan underneath for fatty, oily, or marinated ingredients.

8 When cook time is complete, the unit will beep.

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USING YOUR FOODITM DIGITAL AIR FRY OVEN ­ CONT .

Air Roast 1 To select the function, turn the dial until
AIR ROAST illuminates. The default time and temperature settings will display. 2 Press the TIME/SLICE button and use the dial to select your time up to 2 hours. To set the time, press TIME/SLICE button again.
NOTE: If cooking for 1 hour or less, the clock will count down by minutes and seconds. If cooking for more than 1 hour, the clock will count down by hours and minutes.
3 Press the TEMP/DARKNESS button and use the dial to select a temperature between 250°F­450°F. To set the temperature, press the TEMP/DARKNESS button again.
4 Press START/PAUSE to begin preheating.
NOTE: Food cooks faster when using the Air Roast function than when using the Bake function, so for traditional oven recipes, lower the cook time 30% and lower the temperature 25°F.
5 Place ingredients on the sheet pan. When the unit beeps to signify it has preheated, immediately place the sheet pan on the wire rack. Close oven door.
NOTE: The timer will start counting down as soon as the unit has preheated. If ingredients are not ready to go into the oven, simply turn the dial to add more time.
6 During cooking, you can open the oven door to check on or flip ingredients.

Air Broil 1 To select the function, turn the dial until
AIR BROIL illuminates. The default time and temperature settings will display. 2 Press the TIME/SLICE button and use the dial to select your time up to 30 minutes. To set the time, press the TIME/SLICE button again. 3 Press the TEMP/DARKNESS button and use the dial to select either HI or LO. To set the temperature, press the TEMP/DARKNESS button again. 4 Place ingredients on the sheet pan.Place the sheet pan on the wire rack and close the oven door, press START/PAUSE to start cooking.
5 During cooking, you can open the oven door to check on or flip ingredients.
6 When cook time is complete, the unit will beep

7 When cook time is complete, the unit will beep.
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Bake
1 To select the function, turn the dial until BAKE illuminates. The default time and temperature settings will display.
2 Press the TIME/SLICE button and use the dial to select your time up to 2 hours. To set the time, press the TIME/SLICE button again.
NOTE: If cooking for 1 hour or less, the clock will count down by minutes and seconds. If cooking for more than 1 hour, the clock will count down by hours and minutes.
3 Press the TEMP/DARKNESS button and use the dial to select a temperature between 250°F­450°F. To set the temperature, press the TEMP/DARKNESS button again.
4 Press START/PAUSE to begin preheating. 5 Place ingredients on the sheet pan.
When the unit beeps to signify it has preheated, immediately place the sheet pan on the wire rack. Close oven door.
NOTE: The timer will start counting down as soon as the unit has preheated. If ingredients are not ready to go into the oven, simply turn the dial to add more time.

Toast 1 To select the function, turn the dial until
TOAST illuminates. The default amount of slices and darkness will be displayed. 2 Press the TIME/SLICE button and use the dial to select the number of bread slices. You may toast up to 9 slices at once. To set the number of slices, press the TIME/SLICE button again. 3 Press the TEMP/DARKNESS button and use the dial to select a darkness level. To set the darkness level, press the TEMP/DARKNESS button again.
NOTE: There is no temperature adjustment available for the Toast function, and the unit does not preheat in Toast mode. It is very important to select the exact number of slices to avoid over- or under-toasting.
4 Place bread slices on the wire rack. Close oven door and press START/PAUSE to begin cooking.

6 During cooking, you can open the oven door to check on or flip ingredients.

5 You do not need to flip the slices during cooking. When cook time is complete, the unit will beep.

7 When cook time is complete, the unit will beep.
NOTE: For best results with baked goods such as cookies, line the Ninja® Sheet Pan with parchment paper.

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USING YOUR FOODITM DIGITAL AIR FRY OVEN ­ CONT .

Bagel 1 To select the function, turn the dial until
BAGEL illuminates. The default number of slices and darkness level will display. 2 Press the TIME/SLICE button and use the dial to select the number of slices. You may toast up to 6 bagel slices at once. To set the number of slices, press the TIME/SLICE button again. 3 Press the TEMP/DARKNESS button and use the dial to select a darkness level. To set the darkness level, press the TEMP/DARKNESS button again.
NOTE: There is no temperature adjustment available for the Bagel function, and the unit does not preheat in Bagel mode. It is very important to select the exact number of slices to avoid over- or under-toasting.
4 Place bagel slices, cut-side up, on the wire rack. Close oven door and press START/PAUSE to begin cooking.
5 You do not need to flip the slices during cooking. When cook time is complete, the unit will beep.
Dehydrate
NOTE: The Dehydrate function is not included on all models.
1 To select the function, turn the dial until DEHYDRATE illuminates. The default time and temperature settings will display.
2 Press the TIME/SLICE button and use the dial to select a time up to 12 hours. To set the time, press the TIME/SLICE button again.

3 Press the TEMP/DARKNESS button and use the dial to select a temperature between 105°F­195°F. To set the temperature, press the TEMP/DARKNESS button again.
4 Place ingredients in the air fry basket and place basket in oven. Close oven door and press START/PAUSE to begin cooking.
5 During cooking, you can open the oven door to check on or flip ingredients.
6 When cook time is complete, the unit will beep.
Keep Warm
NOTE: The Keep Warm function is not included on all models.
1 To select the function, turn the dial until KEEP WARM illuminates. The default time setting will display.
2 Press the TIME/SLICE button and use the dial to select a time up to 2 hours. To set the time, press the TIME/SLICE button again.
NOTE: There is no temperature selection available for the Keep Warm function.
3 Place food on the sheet pan or in an oven-safe container and place the pan or container on the wire rack. Close oven door and press START/PAUSE to begin warming.
NOTE: The unit does not preheat in Keep Warm mode.
4 When warming time is complete, the unit will beep.

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Continued on next page

Reheat
NOTE: The Reheat function is not included on all models.
1 To select the function, turn the dial until REHEAT illuminates. The default time and teperature settings will display
2 Press the TIME/SLICE button and use the dial to select reheat time up to 4 hours. To set the time, press TIME/SLICE button again.

3 Press the TEMP/DARKNESS button and use the dial to select a temperature between 100°F­450°F. To set the temperature, press TEMP/DARKNESS button again.
4 Place food on the sheet pan or in an oven safe container on the wire rack. Close oven door and press START/PAUSE to begin warming.
NOTE: The unit does not preheat in Reheat mode.
5 When warming time is complete, the unit will beep.

CLEANING, MAINTENANCE & STORAGE

EVERYDAY CLEANING
The unit should be cleaned thoroughly after every use.
1 Unplug the unit from the outlet and allow it to cool down before cleaning.
2 Empty crumb tray by sliding it out of the oven when the oven is in the flipped-down position.
NOTE: Empty crumb tray frequently. Hand-wash when necessary.

3 To clean any food splatter on the interior walls of the unit, wipe them with a soft, damp sponge.
4 To clean the exterior of the main unit and the control panel, wipe them clean with a damp cloth. A non-abrasive liquid cleanser or mild spray solution may be used. Apply the cleanser to the sponge, not the oven surface, before cleaning.

Continued on next page
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CLEANING, MAINTENANCE & STORAGE ­ CONT .

DEEP CLEANING
1 Unplug the unit from the outlet and allow it to cool down before cleaning.
2 Remove all accessories from the unit, including the crumb tray, and wash separately. Use a non-abrasive cleaning brush to more thoroughly wash the air fry basket.
3 Flip up the oven into the storage position.

7 Thoroughly dry all parts before placing them back in the oven.

ACCESSORIES FOR PURCHASE
We offer a suite of accessories custom made for your Ninja® FoodiTM Digital Air Fry Oven. Visit ninjaaccessories.com to expand your capabilities and take your cooking to the next level.
· Broiling Rack

4 Press the push button to release the back door to access the oven’s interior.

5 Use warm, soapy water and a soft cloth to wash the oven’s interior. DO NOT use abrasive cleaners, scrubbing brushes, or chemical cleaners, as they will damage the oven.
CAUTION: NEVER put the main unit in the dishwasher or immerse it in water or any other liquid.

FLIP-UP-AND-AWAY STORAGE
1 DO NOT flip oven up when is illuminated. Wait for oven to cool down before handling. Hold handles on each side of the unit.

2 Lift and flip unit upward.

6 For deep cleaning, let accessories soak in warm, soapy water overnight and scrub with a non-abrasive brush or sponge.

3 Leave the unit in the upright position when storing or for deep cleaning.

· Casserole Dish/Baking Pan (2″ deep) · Egg Bite/Muffin Tray

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TROUBLESHOOTING
ERROR MESSAGES
“CALL CUSt SrVC” followed by “Er1” ­ “Er7” Power off the unit and call Customer Service at 1-877-646-5288. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.
FAQ
Why won’t the oven turn on? · Oven needs to be in flipped-down position in order to power it on. · Make sure the power cord is securely plugged into the outlet. · Insert the power cord into a different outlet. · Reset the circuit breaker if necessary. · Press the power button. Can I use the sheet pan instead of the air fry basket with air fry function? · Yes, but crispiness results may vary. Do I need to adjust the cook times and temperatures of traditional oven recipes? · When preparing traditional oven recipes using the Air Roast function, lower cook time
by 30% and temperature by 25°F. Can I restore the unit to its default settings? · The oven will remember the last setting used for each function, even if you unplug it.
To restore the oven’s default settings for each function, press the TIME/SLICE and TEMP/DARKNESS buttons simultaneously for 5 seconds. Why do the heating elements appear to be turning on and off? · This is normal. The oven is designed to control temperature precisely for every function by adjusting the heating elements’ power levels. Why is steam coming out from the oven door? · This is normal. The door is vented to release steam created by foods with a high moisture content. Why is water dripping onto the counter from under the door? · This is normal. The condensation created by foods with a high moisture content (such as frozen breads) may run down the inside of the door and drip onto the counter. Why is there noise coming from the control panel? · When the oven is hot, a fan turns on to cool down the control panel.
REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com or contact Customer Service at 1-877-646-5288. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.
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ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC . Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty? 1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s
sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty? 1. Normal wear and tear of wearable parts (such as removable pots, racks, pans,
etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance (e.g., failure to keep the oven clear of food spills and other debris), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $19.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourninja.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
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SharkNinja Operating LLC US: Needham, MA 02494 1-877-646-5288 ninjakitchen .com

Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

NINJA is a registered trademark of SharkNinja Operating LLC.

FOODI is a trademark of SharkNinja Operating LLC.

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References

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