NINJA FT102A Foodi Digital Air Fry Oven Owner’s Manual
- June 6, 2024
- Ninja
Table of Contents
FT102A Foodi Digital Air Fry Oven
FOODITM DIGITAL AIR FRY OVEN
FT102A
OWNER’S GUIDE
ninjakitchen.com
ENGLISH
THANK YOU
for purchasing the Ninja® FoodiTM Digital Air Fry Oven
REGISTER YOUR PURCHASE registeryourninja.com Scan QR code using mobile device
RECORD THIS INFORMATION Model Number: Serial Number: Date of Purchase: (Keep receipt) Store of Purchase:
TIP: You can find the model and serial numbers on the QR code label on the base of the unit.
TECHNICAL SPECIFICATIONS Voltage: 120V~ 60Hz Watts: 1800W
CONTENTS
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 2
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 4
Accessory Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 5
Before First Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 5
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 6 Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 7 Control Panel Display & Operating
Buttons . . . . . . . . . . . . . . . . . 7
Power Cord Management . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 8
Using Your FoodiTM Digital Air Fry Oven . . . . . . . . . . . . . . . . . . 9
Using the Cooking Functions. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 9
Air Fry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 9 Air Roast . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 10 Air Broil . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Bake . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 11 Toast . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 11 Bagel . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Dehydrate . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. .12 Keep Warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . .12 Reheat . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .13
Cleaning, Maintenance & Storage . . . . . . . . . . . . . . . . . . . . . . .
13 Everyday Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . .13 Deep Cleaning . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .13 Flip-Up-And-Away Storage . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessories for Purchase . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 15
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 16
FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 16
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 16
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 17
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IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY · READ ALL INSTRUCTIONS BEFORE USE
When using electrical appliances, basic safety precautions should always be followed, including the following:
WARNING
1 Read all instructions prior to using the oven and its accessories.
2 This appliance can be used by persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a safe way
and understand the hazards involved.
3 To eliminate a choking hazard for young children, remove and discard the
protective cover fitted on the power plug of this oven.
4 Take inventory of all contents to ensure you have all parts needed to
properly and safely operate your oven.
5 DO NOT use an extension cord. A short power-supply cord is used to reduce
the risk of children grabbing the cord or becoming entangled and to reduce the
risk of people tripping over a longer cord.
6 NEVER use outlet below counter.
7 Keep the appliance and its cord out of reach of children. Do not allow the
appliance to be used by children. Close supervision is necessary when used
near children.
8 DO NOT let cord hang over edges of tables or counters or touch hot surfaces,
including stoves and other heating ovens.
9 NEVER leave the oven unattended while in use.
10 DO NOT cover crumb tray or any part of the oven with metal foil. This will
cause the oven to overheat or cause a fire.
11 NEVER place aluminum foil on top of the sheet pan or broil pan. This traps
grease and can cause a fire.
12 To protect against electrical shock DO NOT immerse cord, plugs, or main
unit housing in water or other liquid.
13 DO NOT use the oven with damage to the power cord or plug. Regularly
inspect the oven and power cord. If the oven malfunctions or has been damaged
in any way, immediately stop use and call Customer Service.
14 DO NOT cover the air intake vents or air outlet vents while unit is
operating. Doing so will prevent even cooking and may damage the unit or cause
it to overheat.
15 DO NOT insert anything in the ventilation slots and do not obstruct them.
16 DO NOT place items on top of surface while unit is operating except for
authorized recommended Ninja accessories.
17 Before placing any accessories into the oven ensure they are clean and dry.
18 Intended for countertop use only. DO NOT place the oven near the edge of a
countertop. Ensure the surface is level, clean and dry.
19 This oven is for household use only. DO NOT use this oven for anything
other than its intended use. Misuse may cause injury.
20 DO NOT store any materials, other than supplied accessories, in this oven
when not in use.
21 DO NOT use outdoors. DO NOT use in moving vehicles or boats.
22 DO NOT use accessory and attachments not recommended or sold by SharkNinja.
23 When using this oven, provide adequate space above and on all sides for air
circulation.
24 A fire may occur if the oven is covered or touching flammable material,
including curtains, draperies, walls, or the like when in operation. DO NOT
place anything on the oven during operation.
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25 This oven has a tempered glass door and is more resistant to breakage.
Avoid scratching door surface or nicking edges.
26 DO NOT use the oven without the wire rack installed, except when using Air
Fry Basket.
27 DO NOT spray any type of aerosol spray or flavoring inside the oven while
cooking.
28 Use caution when inserting and removing anything from the oven, especially
when hot.
29 Outlet voltages can vary, affecting the performance of your product. To
prevent possible illness, use a thermometer to check that your food is cooked
to the temperatures recommended.
30 Prevent food contact with heating elements. Excessive food loads may cause
personal injury or property damage or affect the safe use of the oven.
31 DO NOT place any of the following materials in the oven: paper, cardboard,
plastic, roasting bags and the like.
32 Extreme caution should be exercised when using containers constructed of
any materials other than metal or glass.
33 DO NOT touch hot surfaces. Oven surfaces are hot during and after
operation. To prevent burns or personal injury, ALWAYS use protective hot pads
or insulated oven mitts and use available handles and knobs.
34 Spilled food can cause serious burns. Extreme caution must be used when the
oven contains hot food. Improper use may result in personal injury.
35 Please refer to the Cleaning & Maintenance section for regular maintenance
of the oven.
36 Cleaning and user maintenance shall not be made by children.
37 Press the power button to turn oven off and allow to cool completely before
cleaning, moving and flipping for storage.
38 Unplug from outlet when not in use. To unplug, grasp the plug by the body
and pull from the outlet. Never unplug by grasping and pulling the flexible
cord.
39 DO NOT clean with metal scouring pads. Pieces can break off the pad and
touch electrical parts, causing a risk of electrical shock.
40 DO NOT use the oven as a source of heat or for drying.
Indicates to read and review instructions to understand operation and use of
product. Indicates the presence of a hazard that can cause personal injury,
death or substantial property damage if the warning included with this symbol
is ignored. Take care to avoid contact with hot surface. Always use hand
protection to avoid burns.
For indoor and household use only.
SAVE THESE INSTRUCTIONS
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ENGLISH
PARTS
A Main Unit (attached power cord not shown)
B Removable Crumb Tray (always place below the bottom heating element)
C Wire Rack (keep in the bottom rail position)
D Sheet Pan (always layer on top of the wire rack)
E Air Fry Basket (use in the top rail position)
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ACCESSORY PLACEMENT
E D C
B
BEFORE FIRST USE
1 Remove and discard any packaging material, promotional labels, and tape from
the unit. 2 Remove all accessories from the package and read this manual
carefully. Please pay
particular attention to operational instructions, warnings, and important
safeguards to avoid any injury or property damage. 3 Wash the air fry basket,
sheet pan, wire rack, and removable crumb tray in warm, soapy water, then
rinse and dry thoroughly. NEVER clean the main unit in the dishwasher. 4 We
recommend placing all accessories inside the oven and running it on Air Fry at
450°F for 20 minutes without adding food. Make sure the area is well
ventilated. This removes any packaging residue and odor traces that may be
present. This is completely safe and not detrimental to the performance of the
oven.
NOTE: For longest use, we recommend hand-washing the accessories.
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ENGLISH
USING THE CONTROL PANEL
1 Time display 2 Temperature display 6 Toast/Bagel
Function indicator 3 Preheat indicator
9 TIME/SLICE button
12 Power button 6 ninjakitchen.com
4
shows
in Time display
Fahrenheit or Celsius indicator
5 HOT unit indicator
7 START/PAUSE button AND
8 Function/Time/ Temperature dial
10 TEMP/DARKNESS button
11 Light button
FUNCTIONS
AIR FRY: Make foods that would traditionally be fried–such as chicken wings,
French fries, and chicken nuggets– with little to no added oil.
AIR ROAST: Achieve a crispy outside and perfectly cooked inside for full-sized
sheet pan meals, thicker proteins, and roasted veggies.
AIR BROIL: Broils meat and fish and evenly browns the tops of casseroles.
BAKE: Evenly bakes everything from your favorite cookies to homemade pizzas.
TOAST: Evenly toasts up to 9 slices of bread to your perfect level of
darkness.
BAGEL: Perfectly toast up to 6 slices of bagels halves when they’re placed
cut-side up on the wire rack.
DEHYDRATE: Dehydrates meats, fruits, and vegetables for healthy snacks.
KEEP WARM: Keeps food warm up to 2 hours.
REHEAT: Heat leftovers without over cooking.
NOTE: The Dehydrate, Keep Warm, and Reheat functions are not included on all models.
CONTROL PANEL DISPLAY & OPERATING BUTTONS
1 Time display: Shows the cook time. The time will count down when cooking is
in progress.
2 Temperature display: Shows the cook temperature.
NOTE: Time and temperature will always return to the cook time and temperature that was set the last time the oven was in use.
3 PRE flashes when the unit is preheating.
4
will appear on the time display
when the unit is cool enough to flip up
for storage or cleaning.
5 illuminates when the unit is hot and will turn off when the oven is cool enough to be flipped up for storage or cleaning.
6 SLICE and DARK will illuminate when using the Toast or Bagel function.
7 START/PAUSE button: Press to start or pause cooking.
8 Function/Time/Temperature dial: Turn to select a cooking function or adjust
time and temperature (or number of slices and darkness level when using the
Toast and Bagel functions).
NOTE: Press and hold the START/PAUSE button for 3 seconds to return to the
function selection.
9 TIME/SLICE button: To select a cook time, press the TIME button, then use
the dial to adjust the time. When using the Toast or Bagel function, this
button will adjust the number of slices instead of the time.
10 TEMP/DARKNESS button: To adjust temperature, press the TEMP button and use
the dial to adjust the temperature. When using the Toast or Bagel function,
this button will adjust the darkness level instead of the temperature.
NOTE: The cook time and temperature may be adjusted at any time during the
cooking cycle.
NOTE: To switch from Fahrenheit to Celsius, press and hold the TEMP/DARKNESS
button for 3 seconds while the unit is not in cook mode.
11 (Light) button: Press to turn the oven’s interior light on and off.
NOTE: The light will automatically turn on when there are 30 seconds of cook
time remaining.
12 (Power) button: Press to turn the unit on and off.
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ENGLISH
POWER CORD MANAGEMENT
Our cord-management system is designed so it will not interfere with the
oven’s flip-away functionality. Option 1 Outlet on the left
Option 2 Outlet on the right
Option 3 Outlet behind the oven
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USING YOUR FOODITM DIGITAL AIR FRY OVEN
USING THE COOKING FUNCTIONS
To turn on the unit, plug the power cord into the wall, flip oven down into
cooking position, and press the button.
NOTE: The unit preheats quickly, so we recommend prepping all ingredients
before turning on the oven.
Air Fry 1 To select the function, turn the dial until
AIR FRY illuminates. The default time and temperature settings will display. 2
Press the TIME/SLICE button and use the dial to select your time up to 1 hour.
To set the time, press the TIME/SLICE button again. 3 Then press the
TEMP/DARKNESS button and use the dial to select a temperature between
250°F450°F. To set the temperature, press the TEMP/DARKNESS button again. 4
Press START/PAUSE to begin preheating. 5 Place ingredients in the air fry
basket. If ingredients are fatty, oily, or marinated, place the basket on the
sheet pan.
6 When the unit beeps to signify it has preheated, immediately slide the
basket into the upper rails of the oven. If also using the sheet pan, slide
both into the oven at the same time, with the basket in the upper rails and
the pan on the wire rack beneath the basket. Close oven door.
NOTE: The timer will start counting down as soon as the unit has preheated. If
ingredients are not ready to go into the oven, simply turn the dial to add
more time.
7 For more even browning and crispiness, toss ingredients or turn the basket
180° halfway through cooking cycle.
Shake basket.
or
Use air fry basket for dry ingredients.
Turn basket and sheet pan 180°.
Use air fry basket with sheet pan underneath for fatty, oily, or marinated ingredients.
8 When cook time is complete, the unit will beep.
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ENGLISH
USING YOUR FOODITM DIGITAL AIR FRY OVEN CONT .
Air Roast 1 To select the function, turn the dial until
AIR ROAST illuminates. The default time and temperature settings will display.
2 Press the TIME/SLICE button and use the dial to select your time up to 2
hours. To set the time, press TIME/SLICE button again.
NOTE: If cooking for 1 hour or less, the clock will count down by minutes and
seconds. If cooking for more than 1 hour, the clock will count down by hours
and minutes.
3 Press the TEMP/DARKNESS button and use the dial to select a temperature
between 250°F450°F. To set the temperature, press the TEMP/DARKNESS button
again.
4 Press START/PAUSE to begin preheating.
NOTE: Food cooks faster when using the Air Roast function than when using the
Bake function, so for traditional oven recipes, lower the cook time 30% and
lower the temperature 25°F.
5 Place ingredients on the sheet pan. When the unit beeps to signify it has
preheated, immediately place the sheet pan on the wire rack. Close oven door.
NOTE: The timer will start counting down as soon as the unit has preheated. If
ingredients are not ready to go into the oven, simply turn the dial to add
more time.
6 During cooking, you can open the oven door to check on or flip ingredients.
Air Broil 1 To select the function, turn the dial until
AIR BROIL illuminates. The default time and temperature settings will display.
2 Press the TIME/SLICE button and use the dial to select your time up to 30
minutes. To set the time, press the TIME/SLICE button again. 3 Press the
TEMP/DARKNESS button and use the dial to select either HI or LO. To set the
temperature, press the TEMP/DARKNESS button again. 4 Place ingredients on the
sheet pan.Place the sheet pan on the wire rack and close the oven door, press
START/PAUSE to start cooking.
5 During cooking, you can open the oven door to check on or flip ingredients.
6 When cook time is complete, the unit will beep
7 When cook time is complete, the unit will beep.
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Bake
1 To select the function, turn the dial until BAKE illuminates. The default
time and temperature settings will display.
2 Press the TIME/SLICE button and use the dial to select your time up to 2
hours. To set the time, press the TIME/SLICE button again.
NOTE: If cooking for 1 hour or less, the clock will count down by minutes and
seconds. If cooking for more than 1 hour, the clock will count down by hours
and minutes.
3 Press the TEMP/DARKNESS button and use the dial to select a temperature
between 250°F450°F. To set the temperature, press the TEMP/DARKNESS button
again.
4 Press START/PAUSE to begin preheating. 5 Place ingredients on the sheet pan.
When the unit beeps to signify it has preheated, immediately place the sheet
pan on the wire rack. Close oven door.
NOTE: The timer will start counting down as soon as the unit has preheated. If
ingredients are not ready to go into the oven, simply turn the dial to add
more time.
Toast 1 To select the function, turn the dial until
TOAST illuminates. The default amount of slices and darkness will be
displayed. 2 Press the TIME/SLICE button and use the dial to select the number
of bread slices. You may toast up to 9 slices at once. To set the number of
slices, press the TIME/SLICE button again. 3 Press the TEMP/DARKNESS button
and use the dial to select a darkness level. To set the darkness level, press
the TEMP/DARKNESS button again.
NOTE: There is no temperature adjustment available for the Toast function, and
the unit does not preheat in Toast mode. It is very important to select the
exact number of slices to avoid over- or under-toasting.
4 Place bread slices on the wire rack. Close oven door and press START/PAUSE
to begin cooking.
6 During cooking, you can open the oven door to check on or flip ingredients.
5 You do not need to flip the slices during cooking. When cook time is complete, the unit will beep.
7 When cook time is complete, the unit will beep.
NOTE: For best results with baked goods such as cookies, line the Ninja® Sheet
Pan with parchment paper.
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ENGLISH
USING YOUR FOODITM DIGITAL AIR FRY OVEN CONT .
Bagel 1 To select the function, turn the dial until
BAGEL illuminates. The default number of slices and darkness level will
display. 2 Press the TIME/SLICE button and use the dial to select the number
of slices. You may toast up to 6 bagel slices at once. To set the number of
slices, press the TIME/SLICE button again. 3 Press the TEMP/DARKNESS button
and use the dial to select a darkness level. To set the darkness level, press
the TEMP/DARKNESS button again.
NOTE: There is no temperature adjustment available for the Bagel function, and
the unit does not preheat in Bagel mode. It is very important to select the
exact number of slices to avoid over- or under-toasting.
4 Place bagel slices, cut-side up, on the wire rack. Close oven door and press
START/PAUSE to begin cooking.
5 You do not need to flip the slices during cooking. When cook time is
complete, the unit will beep.
Dehydrate
NOTE: The Dehydrate function is not included on all models.
1 To select the function, turn the dial until DEHYDRATE illuminates. The
default time and temperature settings will display.
2 Press the TIME/SLICE button and use the dial to select a time up to 12
hours. To set the time, press the TIME/SLICE button again.
3 Press the TEMP/DARKNESS button and use the dial to select a temperature
between 105°F195°F. To set the temperature, press the TEMP/DARKNESS button
again.
4 Place ingredients in the air fry basket and place basket in oven. Close oven
door and press START/PAUSE to begin cooking.
5 During cooking, you can open the oven door to check on or flip ingredients.
6 When cook time is complete, the unit will beep.
Keep Warm
NOTE: The Keep Warm function is not included on all models.
1 To select the function, turn the dial until KEEP WARM illuminates. The
default time setting will display.
2 Press the TIME/SLICE button and use the dial to select a time up to 2 hours.
To set the time, press the TIME/SLICE button again.
NOTE: There is no temperature selection available for the Keep Warm function.
3 Place food on the sheet pan or in an oven-safe container and place the pan
or container on the wire rack. Close oven door and press START/PAUSE to begin
warming.
NOTE: The unit does not preheat in Keep Warm mode.
4 When warming time is complete, the unit will beep.
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Continued on next page
Reheat
NOTE: The Reheat function is not included on all models.
1 To select the function, turn the dial until REHEAT illuminates. The default
time and teperature settings will display
2 Press the TIME/SLICE button and use the dial to select reheat time up to 4
hours. To set the time, press TIME/SLICE button again.
3 Press the TEMP/DARKNESS button and use the dial to select a temperature
between 100°F450°F. To set the temperature, press TEMP/DARKNESS button again.
4 Place food on the sheet pan or in an oven safe container on the wire rack.
Close oven door and press START/PAUSE to begin warming.
NOTE: The unit does not preheat in Reheat mode.
5 When warming time is complete, the unit will beep.
CLEANING, MAINTENANCE & STORAGE
EVERYDAY CLEANING
The unit should be cleaned thoroughly after every use.
1 Unplug the unit from the outlet and allow it to cool down before cleaning.
2 Empty crumb tray by sliding it out of the oven when the oven is in the
flipped-down position.
NOTE: Empty crumb tray frequently. Hand-wash when necessary.
3 To clean any food splatter on the interior walls of the unit, wipe them with
a soft, damp sponge.
4 To clean the exterior of the main unit and the control panel, wipe them
clean with a damp cloth. A non-abrasive liquid cleanser or mild spray solution
may be used. Apply the cleanser to the sponge, not the oven surface, before
cleaning.
Continued on next page
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ENGLISH
CLEANING, MAINTENANCE & STORAGE CONT .
DEEP CLEANING
1 Unplug the unit from the outlet and allow it to cool down before cleaning.
2 Remove all accessories from the unit, including the crumb tray, and wash
separately. Use a non-abrasive cleaning brush to more thoroughly wash the air
fry basket.
3 Flip up the oven into the storage position.
7 Thoroughly dry all parts before placing them back in the oven.
ACCESSORIES FOR PURCHASE
We offer a suite of accessories custom made for your Ninja® FoodiTM Digital
Air Fry Oven. Visit ninjaaccessories.com to expand your capabilities and take
your cooking to the next level.
· Broiling Rack
4 Press the push button to release the back door to access the oven’s interior.
5 Use warm, soapy water and a soft cloth to wash the oven’s interior. DO NOT
use abrasive cleaners, scrubbing brushes, or chemical cleaners, as they will
damage the oven.
CAUTION: NEVER put the main unit in the dishwasher or immerse it in water or
any other liquid.
FLIP-UP-AND-AWAY STORAGE
1 DO NOT flip oven up when is illuminated. Wait for oven to cool down before
handling. Hold handles on each side of the unit.
2 Lift and flip unit upward.
6 For deep cleaning, let accessories soak in warm, soapy water overnight and scrub with a non-abrasive brush or sponge.
3 Leave the unit in the upright position when storing or for deep cleaning.
· Casserole Dish/Baking Pan (2″ deep) · Egg Bite/Muffin Tray
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TROUBLESHOOTING
ERROR MESSAGES
“CALL CUSt SrVC” followed by “Er1” “Er7” Power off the unit and call
Customer Service at 1-877-646-5288. So
we may better assist you, please register your product online at
registeryourninja.com and have the product on hand when you call.
FAQ
Why won’t the oven turn on? · Oven needs to be in flipped-down position in
order to power it on. · Make sure the power cord is securely plugged into the
outlet. · Insert the power cord into a different outlet. · Reset the circuit
breaker if necessary. · Press the power button. Can I use the sheet pan
instead of the air fry basket with air fry function? · Yes, but crispiness
results may vary. Do I need to adjust the cook times and temperatures of
traditional oven recipes? · When preparing traditional oven recipes using the
Air Roast function, lower cook time
by 30% and temperature by 25°F. Can I restore the unit to its default
settings? · The oven will remember the last setting used for each function,
even if you unplug it.
To restore the oven’s default settings for each function, press the TIME/SLICE
and TEMP/DARKNESS buttons simultaneously for 5 seconds. Why do the heating
elements appear to be turning on and off? · This is normal. The oven is
designed to control temperature precisely for every function by adjusting the
heating elements’ power levels. Why is steam coming out from the oven door? ·
This is normal. The door is vented to release steam created by foods with a
high moisture content. Why is water dripping onto the counter from under the
door? · This is normal. The condensation created by foods with a high moisture
content (such as frozen breads) may run down the inside of the door and drip
onto the counter. Why is there noise coming from the control panel? · When the
oven is hot, a fan turns on to cool down the control panel.
REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com or
contact Customer Service at
1-877-646-5288. So we may better assist
you, please register your product online at registeryourninja.com and have the
product on hand when you call.
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ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized
retailers of SharkNinja Operating LLC . Warranty coverage applies to the
original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and
workmanship for a period of one (1) year from the date of purchase when it is
used under normal household conditions and maintained according to the
requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty? 1. The original unit and/or non-wearable
parts deemed defective, in SharkNinja’s
sole discretion, will be repaired or replaced up to one (1) year from the
original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six
(6) months following the receipt date of the replacement unit or the remainder
of the existing warranty, whichever is later. SharkNinja reserves the right to
replace the unit with one of equal or greater value.
What is not covered by this warranty? 1. Normal wear and tear of wearable
parts (such as removable pots, racks, pans,
etc.), which require regular maintenance and/or replacement to ensure the
proper functioning of your unit, are not covered by this warranty. Replacement
parts are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes
3. Damage caused by misuse, abuse, negligent handling, failure to perform
required maintenance (e.g., failure to keep the oven clear of food spills and
other debris), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These
defects include damages caused in the process of shipping, altering, or
repairing the SharkNinja product (or any of its parts) when the repair is
performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service If your appliance fails to operate properly while in use
under normal household conditions within the warranty period, visit
ninjakitchen.com/support for product care and maintenance self-help. Our
Customer Service Specialists are also available at
1-877-646-5288 to assist with product
support and warranty service options, including the possibility of upgrading
to our VIP warranty service options for select product categories. So we may
better assist you, please register your product online at
registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for
repair or replacement. A fee of $19.95 (subject to change) will be charged
when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim You must call
1-877-646-5288 to initiate a warranty
claim. You will need the receipt as proof of purchase. We also ask that you
register your product online at registeryourninja.com and have the product on
hand when you call, so we may better assist you. A Customer Service Specialist
will provide you with return and packing instruction information.
How state law applies This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state. Some states do not
permit the exclusion or limitation of incidental or consequential damages, so
the above may not apply to you.
ninjakitchen.com 17
ENGLISH
SharkNinja Operating LLC US: Needham, MA 02494 1-877-646-5288 ninjakitchen .com
Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.
NINJA is a registered trademark of SharkNinja Operating LLC.
FOODI is a trademark of SharkNinja Operating LLC.
For SharkNinja U.S. patent information, visit sharkninja.com/uspatents/
© 2020 SharkNinja Operating LLC
PRINTED IN CHINA
FT102AIBMPMv2
@ninjakitchen
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>