KitchenAid KCGC558JSS Commercial-Style 48 Inch Built-In Gas Cooktop with 6 Burners and Griddle User Guide
- June 6, 2024
- KitchenAid
Table of Contents
KitchenAid KCGC558JSS Commercial-Style 48 Inch Built-In Gas Cooktop with
6 Burners and Griddle
Use & Care Guide
For questions about features, operation/performance, parts, accessories or
service, call: 1-800-422-1230, or visit
our website at www.kitchenaid.com
In Canada, for assistance, installation and service, call:
1-800-807-6777 or visit our website at
www.kitchenaid.ca
SAFETY INFORMATION
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your
appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and
others.
All safety messages will follow the safety alert symbol and either the word
“DANGER” or “WARNING.”
These words mean:
DANGER: You can be killed or seriously injured if you don’t immediately
follow instructions.
WARNING: You can be killed or seriously injured if you don’t follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how
to reduce the chance of injury, and tell you what can happen if the
instructions are not followed.
WARNING: If the information in these instructions is not followed
exactly, a fire or explosion may result causing property damage, personal
injury or death.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
- Do not try to light any appliance.
- Do not touch any electrical switch.
- Do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
WARNING: Never Operate the Top Surface Cooking Section of this Appliance
Unattended Failure to follow this warning statement could result in fire,
explosion, or burn hazard that could cause property damage, personal injury,
or death.
If a fire should occur, keep away from the appliance and immediately call your
fire department.
DO NOT ATTEMPT TO EXTINGUISH AN OIL/GREASE FIRE WITH WATER.
WARNING: Gas leaks cannot always be detected by smell.
Gas suppliers recommend that you use a gas detector approved by UL or CSA.
For more information, contact your gas supplier. If a gas leak is detected,
follow the “What to do if you smell gas” instructions.
IMPORTANT SAFETY INSTRUCTIONS
- To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:
- NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the cooktop.
- Do not store items of interest to children in cabinets above the cooktop – children climbing on the cooktop to reach items could be seriously injured.
- Proper Installation – The cooktop, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA70 or the Canadian Electrical Code, Part 1. Be sure the cooktop is properly installed and grounded by a qualified technician.
- This cooktop is equipped with a three-prong grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded receptacle. Do not cut or remove the grounding prong from this plug.
- Disconnect the electrical supply before servicing the cooktop.
- Injuries may result from the misuse of the cooktop such as stepping, leaning, or sitting on the top surface.
- Maintenance – Keep cooktop area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
- Storage on the cooktop – Flammable materials should not be stored on or near surface units.
- Top burner flame size should be adjusted so it does not extend beyond the edge of the cooking utensil.
PARTS AND FEATURES
These instructions cover several different models. The cooktop you have purchased may have some or all of the items listed. The locations and appearances of the features shown here may not match those of your model.
COOKTOP
A Cooktop grate
B Electric griddle (on some models)
C Drip tray (on griddle models)
D Console panel
E Cooktop knobs
CONTROL KNOBS
The cooktop features are accessed through the cooktop knobs.
30″ (76.2 CM)
A Left Rear Knob
B Left Front Knob
C Right Rear Knob
D Right Front Knob
NOTE: Cooktop configuration, features, and controls may differ.
36″ (91.4 CM)
A Left Rear Knob
B Left Front Knob
C Center Rear Knob
D Center Front Knob
E Right Rear Knob
F Right Front Knob
NOTE: Cooktop configuration, features, and controls may differ.
Cooktop Knobs and Indicator Lights
48″ (121.9 CM)
A Left Rear Knob
B Left Front Knob
C Center Rear Knob
D Center Front Knob
E Right Rear Knob
F Right Front Knob
G Griddle Knob
H Griddle Preheat Light
I Griddle Cooktop ON Light
NOTE: Cooktop configuration, features, and controls may differ.
COOKTOP FEATURES
BURNERS
WARNING : Fire Hazard Do not let the burner flame extend beyond the
edge of the pan. Turn off all controls when not cooking. Failure to follow
these instructions can result in death or fire.
Igniting Burners:
- Electric igniters automatically light the surface burners when burner knobs are turned to .
- Before setting a burner knob, place filled cookware on the grate. Do not operate a burner using empty cookware or without any cookware on the grate.
- Visually check that the burner has lit. If the burner does not ignite, listen for the clicking sound. If you do not hear the igniter click, turn off the burner. Check for a tripped circuit breaker or blown fuse. Check that the burner knob is pressed completely down on the valve shaft. If the spark igniter still does not operate, call a trained repair specialist.
- When the burner knob for the desired burner is turned to the position, the burner will click independent of the other burners.
REMEMBER: When cooktop is in use, the entire cooktop area may become hot.
Reignition Feature
During cooktop use, if one or more burners are extinguished due to external
causes (such as a water spill, wind, or ventilation draft), the ignition
system will turn on to reignite the flame. When the flame comes back on, the
system will stop sparking. If the draft in the room is not removed, occasional
sparking may continue. Sparking may also occasionally occur when using the low
setting on a burner.
To Set a Burner:
Turn knob counterclockwise further for Simmer H and Simmer L.
In Case of Power Failure
Hold a lit match near a burner and turn knob counterclockwise to H. After
burner lights, turn knob to desired setting.
SEALED SURFACE BURNERS
Sealed surface burners are designed to minimize gaps and seams that can allow liquids and spills to get under the cooktop. This design makes cleanup quick and easy.
A Burner cap
B Burner base
IMPORTANT: Do not obstruct the flow of combustion and ventilation air around the burner grate edges.
Burner cap: Always keep the burner cap in place when using a surface burner. A clean burner cap will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover, and routinely remove and clean the caps according to the “Care and Cleaning” section.
Gas opening: Gas must flow freely throughout the gas opening for the burner to light properly. Keep this area free of soil and do not allow spills, food, cleaning agents, or any other material to enter the gas opening. Keep spillovers out of the gas opening by always using a burner cap.
Burner Ports:
Check burner flames occasionally for proper size and shape as shown above. A
good flame is blue in color, not yellow. Keep this area free of soil and do
not allow spills, food, cleaning agents, or any other material to enter the
burner ports.
WOK RING GRATES
Some grates on the unit are designed for use with a wok. These grates can be
used over the high power burners (LF or RF) or can be used for improved
melting performance when used with the small, low power burners (RR or CR).
To use for wok cooking, place the grates with the removable ring over the LF
or RF burner, remove the center ring and set it aside. A 14″ (35.5 cm) or
larger wok pan will rest in the opening of the grate for optimum cooking with
your wok.
To use for improved melting performance, place the grates with the removable
ring over the small, low power burner. Turn the center ring upside down and
reposition it in the center of the grate so the pan will be farther away from
the heat source.
To Use:
CHROME ELECTRIC GRIDDLE (on some models)
The chrome electric griddle provides the perfect cooking surface for grilled sandwiches, pancakes, eggs, burgers, sautéed vegetables, and many more family favorites. The attractive low-stick surface is designed to make cleanup easy.
A Griddle
B Drip tray
The chrome electric griddle system provides a convenient cooking surface.
- Be sure plastic film has been removed and wash with hot water before first use.
- To avoid scratching the griddle, do not place any pots or pans on the griddle. Use only heat-resistant plastic or wooden utensils.
- The griddle surface is ready to use and does not need to be seasoned.
- Pouring cold water on a hot griddle may warp the griddle, resulting in an uneven cooking surface.
To Use:
The right griddle indicator light shows that there is power applied to the
griddle.
The left griddle indicator light blinks to show that the griddle is
preheating. When preheat is complete, the left griddle indicator lights solid.
Cooking Chart
The settings and times are guidelines only and may need to be adjusted for
individual tastes.
FOOD ITEM TEMPERATURE
COOK TIME (IN MINUTES)
Toast/Pancakes 350ºF (175ºC)
4-10
Eggs 250ºF (120ºC)
7-10
Meats 350ºF (175ºC)
10-20
Potatoes 350-450ºF (175-230ºC)
10-20
Fish 250-350ºF (120-175ºC)
8-15
USING YOUR COOKTOP
LIGHT INDICATORS, BEHAVIORS AND CONTROLS
The indicator lights illuminate and blink to show the status of the unit.
CARE AND CLEANING
COOKTOP SURFACE
IMPORTANT:
- Before cleaning, make sure all cooktop knobs are OFF and the oven and cooktop are cool. Do not use oven cleaners, bleach, or rust removers.
- Soap, water, and a soft cloth or sponge are suggested first. Affresh® Cooktop Cleaner or affresh® Cooktop Cleaning Wipes can also be used.
After Each Use:
To preserve the finish, clean food spills containing acids, such as vinegar and tomato, as soon as the entire appliance is cool.
SEALED SURFACE BURNERS
Use a straight pin. Do not enlarge or distort the port. Do not use a wooden toothpick. If the burner needs to be adjusted, contact a trained repair specialist.
If the burner does not light, check cap alignment. If the burner still does not light, do not service the sealed burner yourself. Contact a trained repair specialist.
PORCELAIN-COATED GRATES AND CAPS
Clean with a nonabrasive nylon scrub pad and mildly abrasive cleanser.
Know Your Grates and Caps
- Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates, and caps are cool. These spills may affect the finish.
- To avoid chipping, do not bang grates and caps against each other or hard surfaces such as cast iron cookware.
- Do not reassemble caps on burners while wet.
- Do not clean in the Self-Cleaning cycle.
- Grates and caps are dishwasher safe.
GRIDDLE
Tips:
- Prior to cleaning the griddle, make sure that all cooktop burners and oven controls have been turned off.
- For best results, clean the griddle shortly after removing the food.
Do Not Use:
- Soap
- Abrasive materials
- Cleaning materials, including stainless steel cleaner
After Each Use:
Wait until preheat is complete before cleaning.
Using a measuring cup, pour up to 1 cup (236.6 mL) tap water over the soiled area. Start at the back, allowing the water to run toward the drip tray in the front. Allow the water to bubble on the griddle for 3–4 seconds.
Use a pad holder or wooden spoon with a non-abrasive pad or cloth. Use pressure on soiled areas. Repeat if needed for heavy soils.
Fold a damp towel and, with the pad holder or wooden spoon, go over the griddle to remove remaining residue.
Once cool, wipe the griddle with a clean, damp terry cloth towel. Then buff with a microfiber cloth. If streaking, rainbowing, or ghosting occurs, use a mixture of 1 part white vinegar to 2 parts water on a towel to wipe the griddle.
Clean the drip tray with warm, soapy water. Wipe the area under the drip tray clean. Once dry, put the drip tray back in position.
COOKTOP CONTROLS
Know Your Cooktop Controls
- To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers, or an oven cleaner.
- To avoid damage, do not soak knobs.
- When replacing knobs, make sure knobs are in the Off position.
- When replacing knobs after cleaning either the surface burner controls or the griddle module control, make sure the knobs are replaced to the correct location. See the “Knob Variations” section for reference.
STAINLESS STEEL EXTERIOR
Use affresh® Stainless Steel Cleaning Spray, affresh® Stainless Steel Cleaning Mousse or affresh® Stainless Steel Cleaning Wipes (not included). Rub in direction of the grain to avoid possible damage to the steel surface.
Do Not Use:
- Soap-filled scouring pads
- Abrasive cleaners
- Cooktop polishing creme
- Steel-wool pads
- Gritty washcloths
- Abrasive paper towels
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the “Warranty” or visit https://kitchenaid.com. In Canada, visit http://www.kitchenaid.ca
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the “Warranty” or visit https://kitchenaid.com. In Canada, visit http://www.kitchenaid.ca.
IF YOU EXPERIENCE| POSSIBLE CAUSES| SOLUTION
Nothing will operate.| A household fuse has blown or a circuit breaker has
tripped.| Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Surface burners will not operate.| This is the first time the surface burners
have been used.| Turn on any one of the surface burner knobs to release air
from the gas lines.
The control knob is not set correctly.| Push in knob before turning to a
setting.
The burner ports are clogged.| Clean clogged burner ports with a straight
pin.
Surface burner flames are uneven, yellow, and/ or noisy.| The burner ports are
clogged.| Clean clogged burner ports with a straight pin.
The burner caps are not positioned properly.| Make sure cap is properly
aligned with the burner.
Propane gas is being used.| The cooktop may have been converted improperly.
Contact a trained repair specialist.
Surface burner makes popping noises.| The burner is wet.| Let it dry.
Burner sparks but does not light.| There is continuous sparking, but the
burner does not light.| Make sure cap is properly aligned with burner.
If sparking continues, discontinue use of the surface burner and contact a service technician.
Excessive heat around cookware on cooktop.| The cookware is not the proper
size.| Use cookware about the same size as the surface cooking area or
surface burner. Cookware should not extend more than 1/2″ (1.3 cm) outside the
cooking area.
Cooktop cooking results not what expected.| The proper cookware is not being
used.| Use medium-to-heavy cookware made of the material that cooks food the
way you want. The best cookware should have a flat bottom, straight sides, and
a well-fitting lid.
The control knob is not set to the proper heat level.| Set the Cooktop Control
to H or L, depending upon the type of cooking you want to do.
The cooktop is not level.| The cooktop must be level for the griddle to
operate properly. See the Installation Instructions for leveling instructions.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you use only factory
specified parts. These factory specified parts will fit right and work right
because they are made with the same precision used to build every new
KitchenAid® appliance. To locate factory specified parts in your area, call us
or your nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
- Features and specifications on our full line of appliances.
- Installation information.
- Use and maintenance procedures.
- Accessory and repair parts sales.
- Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
- Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in the United States.
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with any questions
or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchenAid Customer eXperience Centre toll free:
1-800-807-6777.
Our consultants provide assistance with:
- Features and specifications on our full line of appliances.
- Use and maintenance procedures.
- Accessory and repair parts sales.
- Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid Canada with any
questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
ACCESSORIES
To order accessories, call the KitchenAid Customer eXperience Center toll free
at 1-800-422-1230 and follow the menu
prompts or visit our website at
www.kitchenaid.com. For replacement parts, go to
“Replacement Parts. Portable appliances, bakeware, cookware, gadgets, and
textiles are also available.
In Canada, call the KitchenAid Customer eXperience Center toll free at
1-800-807-6777 and follow the menu
prompts. Or visit our website at
www.kitchenaid.ca. For replacement parts, go to
“Replacement Parts & Accessories”. Portable appliances, bakeware, cookware,
gadgets, and textiles are also available.
Affresh® Stainless Steel Cleaning Spray (stainless steel models)
Affresh® Stainless Steel Cleaning Wipes (stainless steel models)
Affresh® Cooktop Cleaner
Affresh® Cooktop Cleaning Wipes
Affresh® Stainless Steel Cleaning Mousse (stainless steel models)
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>