Whirlpool WASHER/DRYER User Manual
- June 6, 2024
- Whirlpool
Table of Contents
- WASHER/DRYER SAFETY
- WHAT’S NEW UNDER THE LID?
- CHECK YOUR VENT SYSTEM FOR GOOD AIRFLOW
- CONTROL PANELS AND FEATURES
- WASHER CYCLE GUIDE
- DRYER CYCLE GUIDE AUTOMATIC DRY CYCLES
- DRYER CYCLE GUIDE TIMED DRYING
- USING YOUR WASHER
- USING YOUR DRYER
- WASHER/DRYER MAINTENANCE
- WASHER CARE
- CLEANING THE WASHER/DRYER LOCATION
- CLEANING THE DRYER INTERIOR
- REMOVING ACCUMULATED LINT
- CLEANING THE LINT SCREEN
- CHANGING THE DRUM LIGHT (on some models)
- VACATION, STORAGE, AND MOVING CARE
- WINTER STORAGE CARE
- REINSTALLING/USING WASHER/DRYER AGAIN
- TROUBLESHOOTING WASHER
- TROUBLESHOOTING – DRYER
- WHIRLPOOL® LAUNDRY LIMITED WARRANTY
- ONE YEAR LIMITED WARRANTY
- Assistance or Service
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
WASHER/DRYER
USE AND CARE GUIDE
Designed to use only HE High Efficiency detergents.
W11107884A
W11107887A-SP
WASHER/DRYER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your
appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and
others.
All safety messages will follow the safety alert symbol and either the word
“DANGER” or “WARNING.” These words mean:
You can be killed or seriously injured if you don’t immediately follow
instructions.
You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how
to reduce the chance of injury, and tell you what can happen if the
instructions are not followed.
WARNING – Risk of Fire”
- Clothes dryer installation must be performed by a qualified installer.
- Install the clothes dryer according to the manufacturer’s instructions and local codes.
- Do not install a clothes dryer with flexible plastic venting materials or flexible metal (foil type) duct. If flexible metal duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct clothes dryer airflow and increase the risk of fire.
- To reduce the risk of severe injury or death, follow all installation instructions.
- Save these instructions.
IMPORTANT SAFETY INSTRUCTIONS
When discarding or storing your old clothes dryer, remove the door.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer/dryer, follow basic precautions, including the following:
- Read all instructions before using the washer/dryer.
- Do not place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.
- Do not wash or dry articles that have been previously Cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
- Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
- Do not allow children to play on or in the washer/dryer. Close supervision of children is necessary when the washer/dryer is used near children.
- Before the washer/dryer is removed from service or discarded, remove the doors to the washer/dryer compartments.
- Do not reach into the washer/dryer if the tub, agitator or drum is moving.
- Do not install or store the washer/dryer where it will be exposed to the weather.
- Do not tamper with controls.
- Clean dryer lint screan before or after each load.
- Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, tum on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
- Do not repair or replace any part of the washer/dryer or attempt any servicing unless specifically recommended in this Use and Care Guide or in published user-repair instructions that you understand and have the skills to Carry out.
- Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
- Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.
- Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust, and dirt.
- The interior of the machine and dryer exhaust vent should be cleaned periodically by qualified service personnel.
- See “Electrical Requirements” section of the Installation Instructions booklet for grounding instructions.
SAVE THESE INSTRUCTION
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State
of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State
of California to cause birth defects or other reproductive harm.
WHAT’S NEW UNDER THE LID?
Your new washer will operate differently than your past agitator-style washer.
Lid Lock
To allow for higher spin speeds, the lid will lock and the Lid Lock light will
turn on. When this light is lit, the lid is locked and cannot be opened. When
this light is blinking, the washer is paused. When this light is off, the lid
can be opened. After a cycle is started, the washer will fill to the
appropriate water level. When the washer is done filling, it will start to
agitate. If you need to open the lid to add a garment after this point, the
lid will remain unlocked during the entire agitation portion of the wash
phase. The cycle will automatically pause when the lid is opened, and the
cycle will resume once the lid is closed and you press the Start/Pause button.
The lid will lock before the spin phase begins. If you need to pause or stop
after this point, you must press the START/PAUSE button and wait for the lid
to unlock. The lid will only unlock after washer movement has stopped.
Depending on when in the cycle you try to pause, it may take several seconds
to several minutes for the lid to unlock (for example, 1 minute if the cycle
is in the spin phase). Press the START/PAUSE button to resume the cycle.
Sounds
At different stages of the wash cycle, you may hear sounds and pauses that are
different from those of your previous washer. For example, you may hear a
clicking and hum at the beginning of the spin phase as the lid lock goes
through a self-test. There will be different kinds of humming and whirring
sounds as the washplate tests for load balance or moves the load. And
sometimes, you may hear nothing at all as the washer determines the correct
water level for your load or allows time for clothes to soak.
Choosing the Right Detergent
Use only High Efficiency detergents. The package will be marked “HE” or “High
Efficiency.” Using non-HE detergent will likely result in longer cycle times
and reduced rinsing performance. It may also result in component malfunction
and, over time, buildup of mold or mildew. HE detergents should be low-sudsing
and quick-dispersing to produce the right amount of suds for the best
performance. They should hold soil in suspension so it is not redeposited onto
clean clothes. Not all detergents labeled as High Efficiency are identical in
formulation and their ability to reduce suds. For example, natural, organic,
or homemade HE detergents may generate a high level of suds. Always follow the
detergent manufacturer’s instructions to determine the amount of detergent to
use.
Use only High Efficiency (HE) detergent.
IMPORTANT: The lid must be closed before the washer basket fills with water and for the wash cycle to start. If the lid is open and filling stops, close the lid and press the START/PAUSE button to complete the cycle.
CHECK YOUR VENT SYSTEM FOR GOOD AIRFLOW
Fire Hazard
Use a heavy metal vent.
Do not use a plastic vent.
Do not use a metal foil vent.
Failure to follow these instructions can result in death or fire.
Good airflow
Along with heat, dryers require good airflow to efficiently dry laundry.
Proper venting will reduce your drying times and improve your energy savings.
See Installation Instructions. The venting system attached to the dryer plays
a big role in good airflow. Service calls caused by improper venting are not
covered by the warranty and will be paid by the customer, regardless of who
installed the dryer.
Maintain good airflow:
-
Clean your lint screen before each load.
-
Replace plastic or foil vent material with 4″ (102 mm) diameter heavy, rigid vent material.
-
Use the shortest length of vent possible.
-
Use no more than four 90° elbows in a vent system; each bend and curve reduces airflow.
-
Remove lint and debris from the exhaust hood.
-
Remove lint from the entire length of the vent system at least every 2 years. When cleaning is complete, be sure to follow the Installation Instructions supplied with your dryer for final product check.
-
Clear away items from the front of the dryer.
Use Automatic cycles for better fabric care and energy savings
Use the Automatic Dry cycles to provide the most energy savings and enhanced
fabric care from the dryer. During Automatic Dry cycles, drying air
temperature or moisture level are sensed in the load. This sensing occurs
throughout the drying cycle, and the dryer shuts off when the load reaches the
selected dryness.
With Timed Drying, the dryer runs the amount of time set and sometimes results
in shrinkage, wrinkling, and static due to overdrying. Use Timed Drying for
the occasional damp load that needs a little more drying time.
CONTROL PANELS AND FEATURES
WASHER
-
LED TIME/STATUS DISPLAY
The Remaining Time display shows the time required for the cycle to complete. Factors such as load size and water pressure may affect the time shown in the display. Tightly packed loads, unbalanced loads, excessive suds, or adding or removing items may cause the washer to adjust the cycle time as well. -
LID LOCK LIGHT
The Lid Lock indicator lights up when the lid is locked and cannot be opened. If you need to open the lid, press and hold START/PAUSE. The lid will unlock 1 minute after the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press the START/PAUSE button again to restart the cycle. -
START/PAUSE
After selecting a wash cycle, press START/PAUSE to start the cycle. Press once to pause a cycle. The flashing lights indicate the selected cycle and the current process. -
CYCLE TIME (+ or -)
• Press “+” or “-” to adjust the duration of a cycle.
• LED display will show the time remaining for the cycle to complete.
• If an out-of-range adjustment is made, a buzzer will sound.
End-of-Cycle Signal
Press and hold the plus (+) button for 3 seconds to enable or disable the end- of-cycle signal. Press and hold the minus (-) button for 3 seconds to mute the signal. -
CYCLES
Press CYCLES to select a wash cycle. Choose from Normal, Delicate, Heavy Duty, Rinse, Spin, or Clean Washer. -
TEMP Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.
CONTROL LOCK
Press and hold TEMP for 3 seconds to lock the controls. Press and hold for 3 seconds to unlock. You may still press POWER ON/OFF to turn off the washer. -
POWER ON/OFF
Press POWER ON/OFF to turn on or off the washer. Press once while a cycle is running to stop the washer.
DRYER
240V MODELS
120V MODELS
-
DRYER CYCLE KNOB
Use your Dryer Cycle knob to select available cycles on your dryer. Turn the knob to select a cycle for your laundry load. See “Dryer Cycle Guide” for detailed descriptions of cycles.
TIMED DRY
Will run the dryer for the specified time on the control. Drying time and temperature will depend on your dryer model.
NORMAL and DELICATE CYCLES
These cycles sense moisture in the load or air temperature and shut off when the load reaches the selected dryness level. They give the best drying in the shortest time. Drying time will vary based on fabric type, load size, and dryness setting.
AIR ONLY
This cycle will run the dryer without heat for the specified time on the control. -
START BUTTON
Press the START button to start the dryer.
DISPENSERS
A
Liquid
fabric softener dispenser
Pour measured liquid fabric softener into the liquid fabric softener dispenser
if desired. It will dispense automatically at the optimum time.
• Use only liquid fabric softener in this dispenser.
NOTE: The fabric softener dispenser rotates around the wash basket and
may not be in the same spot each time.
B
Liquid chlorine bleach dispenser
This dispenser holds up to 3/4 cup (180 mL) liquid chlorine bleach. The bleach
will be automatically diluted and dispensed at the optimum time during the
wash cycle. This dispenser cannot dilute powdered bleach.
NOTE: Fill dispenser with only liquid bleach.
WASHER CYCLE GUIDE
Each cycle listing includes a performance chart rating its cleaning power, gentleness on items, and resource efficiency. Not all cycles or options are available on all models. Refer to the CYCLES button on your washer. Wash temperatures are selected using the Temp button.
For best performance:
- Choose the cycle that best fits the load being washed.
- Decrease or increase the maximum target water temperature for any cycle.
- Do not leave the washer lid open unattended once the washer has started to fill.
Items to wash:
| Cycle:| Load Size:| Wash
Time/Spin
Speed:|
Cycle Details:
---|---|---|---|---
Cottons, linens, and mixed-garment loads| Normal| | Medium/High| Use this
cycle for normally soiled cottons and linens. Wash combines a medium wash time
and a high-speed spin to shorten drying time.
Machine-wash silks, hand-washed fabrics| Delicate| | Short/High| Use this
cycle for lingerie and loosely knit items. Wash combines a short wash time for
gentle soil removal, and a high-speed spin to shorten drying time.
Sturdy fabrics, colorfast items, towels, jeans| Heavy Duty| | Long/High| Use
this cycle for sturdy or heavily soiled loads, or when using bleach. Wash
combines a long wash time, two rinses, and a high-speed spin for maximum soil
removal.
Swimsuits and items requiring rinsing without detergent| Rinse| N/A| N/A| Use
this cycle for additional rinsing of the washer load or hand-washed items.
This cycle uses some agitation and finishes with a high-speed spin.
Hand-washed garments or dripping-wet items| Spin| N/A| N/A/High| Use this
cycle to remove excess water from the washer load or hand-washed items.
No clothes in washer| Clean Washer| N/A| Short/N/A| Use this cycle every 30
washes to keep the inside of your washer fresh and clean. This cycle uses a
higher water level. Use with affresh® washer cleaner tablet or regular liquid
chlorine bleach to thoroughly clean the inside of your washer. This cycle
should not be interrupted. See “Washer Care.”
IMPORTANT: Do not place garments or other items in the washer during the
Clean Washer cycle. Use this cycle with an empty wash tub. Do not use
thickened, easy-pour, or no-splash bleach when running the Clean Washer cycle
as excess suds may occur. See “Washer Care” in “Washer/Dryer Maintenance.”
Efficient use of resources, such as energy and water.
IMPORTANT: Do not presoak items in your washer by lifting the lid or
stopping the cycle. Failure to follow this instruction can result in property
damage. If needed, presoak items in a small wash basin prior to loading the
washer.
DRYER CYCLE GUIDE AUTOMATIC DRY CYCLES
Not all cycles and settings are available on all models. Both the Normal and
Delicate cycles are automatic dry cycles. They give the best drying in the
shortest time. These cycles sense moisture in the load or air temperature and
shut off when the load reaches the selected dryness level. Drying time varies
based on fabric type, load size, and dryness setting. Select either the Normal
or Delicate cycle based on the fabrics in your load. If you are unsure of the
cycle to select for a load, select the Delicate cycle (lower temperature)
rather than the Normal cycle (higher temperature).
WRINKLE SHIELDTM OPTION (120V models)
This feature will run after your drying cycle is complete. It periodically
starts and stops the dryer, tumbling the load without heat to help avoid
wrinkling.
Items to dry:
| Cycle:| Available Options:|
Cycle Details:
---|---|---|---
Corduroys, work clothes| Normal| None| Medium to large loads of mixed fabrics
and items.
Lingerie, blouses, washable knit fabrics| Delicate| None| For gently drying
delicate items.
NOTE: If loads do not seem as dry as you would like, select Very Dry next time you dry a similar load. If loads seem drier than you like, select Less Dry next time you dry a similar load.
DRYER CYCLE GUIDE TIMED DRYING
Not all cycles and settings are available on all models. Timed Dry will allow the dryer to run for the selected time.
Items to dry:
| Cycle:| Temperature:| Available Options:|
Cycle Details:
---|---|---|---|---
Rubber, plastic, heat-sensitive fabrics| Air Only| No Heat| Time Adjustment|
For airing out, refreshing, and loosening up
Heavy, bulky, or lightweight items| Timed Dry| High| Time Adjustment| laundry
without heating.
NOTE: Government energy certifications for this model were based on the Timed Dry cycle with the Maximum drying temperature setting. The as-shipped defaults of Normal cycle, Less Dry, and the Wrinkle ShieldTM option (when applicable) were not used.
USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened with gasoline or other
flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking
oils).
Doing so can result in death, explosion, or fire.
- Sort and prepare your laundry
• Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature, and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing, because heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items during washing.
Helpful Tips:
• When washing waterproof or water-resistant items, load evenly.
• Use mesh garment bags to help avoid tangling when washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from lint- givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical
shock.
-
Add laundry products
IMPORTANT: Add a measured amount of detergent or single-dose laundry packet into the basket. If you are using color-safe bleach, Oxi-type boosters, or fabric softener crystals, add to the wash basket prior to adding laundry. NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use. Manufacturer suggests using HE detergent. -
Load laundry into washer
** For best performance, load items in loose heaps evenly around the washplate. Try mixing different-sized items to reduce tangling.
IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.
NOTE:** The maximum volume is about 1.52 cubic ft. (4.4 lb max. load size per cubic ft.). -
Add liquid chlorine bleach to dispenser
Bleach will be dispensed automatically during the wash part of the cycle. Do not overfill, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach. -
Add liquid fabric softener
Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Fabric Softener is added during rinse.
IMPORTANT: Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer. It is normal for a small amount of water to remain in the dispenser at the end of a cycle.
NOTE: The fabric softener dispenser rotates around the wash basket and may not be in the same spot each time. -
Press POWER ON/OFF to turn on washer
Close the washer lid. Washer will not fill, agitate, or spin with the lid open. Make sure the dispenser drawer is closed completely; then press POWER ON/OFF to turn on the washer. -
Select wash TEMP
Set the water temperature for the type of fabric and soils being washed. Use the warmest wash water safe for fabric. Follow garment label instructions.
The Rinse and Spin cycles default to a cold rinse; all other cycles default to a warm rinse. Press the TEMP button to choose a different wash temperature.
Selecting Water Temperatures
NOTE: Always read and follow fabric care label instructions to avoid damage to your garments. Wash Temp| Suggested Fabrics
---|---
Hot
Some cold water is added to save energy. This will be cooler than your hot water heater setting.| Whites and pastels Durable garments Heavy soils
Warm
Some cold water will be added, so this will be cooler than what your previous washer provided.| Bright colors Moderate to light soils
Cool
Some warm water may
be added to assist in soil removal and to help dissolve detergents.| Colors that bleed or fade Light soils
Cold
A small amount of warm water may be added to assist in soil removal and to help dissolve detergents. Water will be colder than “Cool” setting.| Dark colors that bleed or fade Light soils
Tap Cold
This is the temperature from your faucet.| Dark colors that bleed or fade Light soils
NOTE: In wash water temperatures colder than 60ºF (15.6ºC), detergents do not dissolve well. Soils can be difficult to remove. Some fabrics can retain wear wrinkles and have increased pilling (the formation of small lint-like balls on the surface of garments).
-
Select CYCLES
Press the CYCLES button to select your wash cycle. See “Cycle Guide” for details on cycle features. -
Press START/PAUSE to begin wash cycle
Press the START/PAUSE button to start the wash cycle. When the cycle has finished, the end-of-cycle signal will sound (if set). Wait 1 minute for the lid to unlock. Promptly remove items when cycle is done to avoid odor, reduce wrinkling, and reduce rusting of metal hooks, zippers, and snaps.
Unlocking the lid to add items
If you need to open the lid to add one or two missed items: Press the
START/PAUSE button to pause the washer; the lid will unlock once the washer
movement has stopped. This may take several minutes if the load was spinning
at a high speed. Then close the lid and press the START/PAUSE button again to
restart the cycle.
To stop or restart your washer:
- To stop the washer at any time, press the START/ PAUSE button and the cycle will pause.
- To restart the washer, press the START/PAUSE button and the cycle will resume.
NOTE: If the washer is paused while in the spin phase, the lid will unlock after 1 minute. During that minute, the Start/Pause button will be disabled.
USING YOUR DRYER
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer.
Do not dry anything that has ever had anything flammable on it (even after
washing).
Failure to follow these instructions can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the Important Safety Instructions before operating this dryer. Before using your dryer, wipe the dryer drum with a damp cloth to remove dust from storing and shipping.
-
Clean the lint screen
Clean the lint screen before each load. Reach inside the drum and pull out the lint screen and its cover. Separate the cover and the screen by squeezing the screen and pulling on the cover at the same time. Roll lint off the screen with your fingers. Put the lint screen and its cover back together and push firmly into place. Do not rinse or wash screen to remove lint. For additional cleaning information, see “Cleaning the lint screen.”
-
Load the dryer
Place laundry in the dryer. Close the door.
Do not tightly pack the dryer; clothes should be able to tumble freely.
Fire Hazard
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking
oils).
Items containing foam, rubber, or plastic must be dried on a clothesline or by
using an Air Cycle.
Failure to follow these instructions can result in death or fire.
-
Select cyclele
Select the desired cycle for your load. See “Dryer Cycle Guide” for more information about each cycle.
Normal and Delicate Cycles
You can select a different dryness level, depending on your load, by turning the knob to the desired dryness level. Selecting Very Dry or Less Dry automatically adjusts the dryness level at which the dryer will shut off. Once a dryness level is set, it cannot be changed without stopping the cycle. These automatic dry cycles give the best drying in the shortest time. Drying time varies based on fabric type, load size, and dryness setting. NOTE: Very Dry removes more load moisture. Less Dry removes less moisture and is used for loads you may want to put on a hanger to complete drying. -
Press START button to begin cycle
Place laundry in the dryer. Close the door. Do not tightly pack the dryer; clothes should be able to tumble freely.
Push and hold the START button to begin the cycle.
Promptly remove garments after cycle has completed to reduce wrinkling.
WASHER/DRYER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of hose failure.
Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or
leaks are found. When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
WASHER CARE
Recommendations to Help Keep Your Washer Clean and Performing at Its Best
- Always use High Efficiency Detergents and follow the detergent manufacturer’s instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
- Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
- Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.
Cleaning Your Top-Loading Washer
Read these instructions completely before beginning the routine cleaning
processes recommended below. This Washer Maintenance Procedure should be
performed, at a minimum, once per month or every 30 wash cycles, whichever
occurs sooner, to control the rate at which soils and detergent may otherwise
accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions provided above
and use this recommended monthly cleaning procedure:
Recommended Cycle for Cleaning the Washer
Refer to the “Cycle Guide” for the optimal cycle for cleaning the inside of
the washer. Use this cycle with affresh® Washer Cleaner or liquid chlorine
bleach as described below.
Begin procedure
Washer Cleaner Cycle Procedure (Recommended for Best Performance):
a. Open the washer lid and remove any clothing or items.
b. Use an affresh® Machine Cleaning Wipe or a soft, damp cloth or sponge to clean the inside of the door.
c. Place an affesh® Washer Cleaner tablet in the bottom of the washer basket.
d. Do not add any detergent or other chemical to the washer when following this procedure.
e. Close the washer lid.
f. Select the Clean Washer cycle.
g. Press and hold START/PAUSE to begin the cycle.
NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER ON/OFF. After the Clean Washer cycle has stopped, run a Rinse cycle to rinse cleaner from washer.
Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical to the washer when following this procedure.
e. Select the Clean Washer cycle.
f. Press and hold START/PAUSE to begin the cycle. The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER ON/OFF. After the Clean Washer cycle has stopped, run a Rinse cycle to rinse cleaner from washer.
Description of Clean Washer Cycle Operation:
During this cycle, there will be some agitation and spinning to increase the
removal of soils. After the cycle is complete, leave the lid open to allow for
better ventilation and drying of the washer interior.
Cleaning the Dispensers
After a period of using your washer, you may find some residue buildup in the
washer’s dispensers. To remove residue from the dispensers, wipe them with a
damp cloth and towel dry. Do not attempt to remove the dispensers or trim for
cleaning. The dispensers and trim are not removable. Use an all-purpose
surface cleaner, if needed.
Cleaning the Outside of the Washer
Use an affresh® Machine Cleaning Wipe or a soft, damp cloth or sponge to wipe
away any spills. Use only an affresh® Machine Cleaning Wipe or mild soaps or
cleaners when cleaning external washer surfaces. IMPORTANT: To avoid damaging
the washer’s finish, do not use abrasive products.
Cleaning The Lint Filter
Clean filter after every load.
-
Press down, then out, to remove the lint filter.
-
Open the lint filter, remove lint, and clean with water.
-
Insert the lint filter bottom first; then press down and in to replace the fliter.
CLEANING THE WASHER/DRYER LOCATION
Keep washer/dryer area clear and free from items that would block the airflow for proper washer/dryer operation. This includes clearing piles of laundry in front of the washer/dryer.
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from dryer.
Place dryer at least 18 inches (460 mm) above the floor for a garage
installation.
Failure to do so can result in death, explosion, or fire.
CLEANING THE DRYER INTERIOR
To clean dryer drum:
- Apply a liquid, nonflammable household cleaner to the stained area of the drum and rub with a soft cloth until stain is removed.
- Wipe drum thoroughly with a damp cloth.
- Tumble a load of clean cloths or towels to dry the drum.
NOTE: Garments that contain loose dyes, such as denim blue jeans or brightly colored cotton items, may discolor the dryer interior. These stains are not harmful to your dryer and will not stain future loads of clothes. Dry these items inside out to avoid drum staining.
REMOVING ACCUMULATED LINT
From Inside the Dryer Cabinet
Lint should be removed every 2 years, or more often, depending on dryer usage.
Cleaning should be done by a qualified servicer.
From the Exhaust Vent
Lint should be removed every 2 years, or more often, depending on dryer usage.
CLEANING THE LINT SCREEN
Every load cleaning
A screen blocked by lint can increase drying time.
The lint screen is located inside the dryer on the back wall.
To clean:
-
Pull out the lint screen and its cover. Separate the cover and the screen by squeezing the screen and pulling on the cover at the same time. Roll lint off the screen with your fingers.
Do not rinse or wash the screen to remove lint. Wet lint is hard to remove. -
Put the lint screen and its cover back together and push firmly back into place.
IMPORTANT:
• Do not run the dryer with the lint screen loose, damaged, blocked, or missing. Doing so can cause overheating and damage to both the dryer and fabrics.
•If lint falls off the screen into the dryer during removal, check the exhaust hood and remove the lint. See “Venting Requirements” in the Installation Instructions.
As needed cleaning
Laundry detergent and fabric softener residue can build up on the lint screen.
This buildup can cause longer drying times for your clothes, or cause the
dryer to stop before your load is completely dry. The screen is probably
clogged if lint falls off while the screen is in the dryer. Clean the lint
screen with a nylon brush every 6 months, or more frequently, if it becomes
clogged due to a residue buildup.
To wash:
-
Roll lint off the screen with your fingers.
-
Wet both sides of lint screen with hot water.
-
Wet a nylon brush with hot water and liquid detergent. Scrub lint screen with the brush to remove residue buildup.
-
Rinse screen with hot water.
-
Thoroughly dry lint screen with a clean towel.
Reinstall screen in dryer.
CHANGING THE DRUM LIGHT (on some models)
-
Unplug dryer or disconnect power.
-
Open the dryer door. Locate the light bulb cover on the back wall of the dryer. Using a Phillips-head screwdriver, remove the screw located in the lower right-hand corner of the cover. Remove the cover.
-
Turn bulb counterclockwise. Replace the bulb with a 10-watt appliance bulb only. Replace the cover and secure with the screw.
-
Plug into a grounded outlet or reconnect power.
VACATION, STORAGE, AND MOVING CARE
Non-Use or Storage Care
Operate your washer/dryer only when you are at home. If you will be on
vacation or not using your washer/dryer for an extended period of time, you
should:
- Unplug washer/dryer or disconnect power.
- Turn off water supply to washer, to avoid flooding due to water pressure surge.
- For gas dryers only: Close shut-off valve to gas supply line.
- Clean lint screen. See “Cleaning the Lint Screen”.
Moving Care
For power supply cord-connected washer/dryers:
- Unplug the power supply cord.
- Make sure leveling legs are secure in washer/dryer base.
- Continue with “For washers/dryers” on next page.
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
For washers/dryers:
- Shut off both water faucets. Disconnect and drain water inlet hoses.
- If washer/dryer will be moved during freezing weather, follow “Winter Storage Care” directions before moving.
- Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
- Place inlet hoses and drain hose inside washer basket.
- Drape power cord over edge and into washer basket.
- Place packing tray from original shipping materials back inside washer/dryer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lids/doors and place tape over lids/doors and down front of washer/dryer. Keep lids/doors taped until washer/dryer is placed in new location.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer/dryer where it will not freeze. Because some water may stay in hoses, freezing can damage washer/dryer. If storing or moving during freezing weather, winterize your washer/dryer.
To winterize washer/dryer:
- Shut off both water faucets, disconnect and drain water inlet hoses.
- Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on Normal cycle for about 2 minutes to mix antifreeze and remaining water.
- Unplug washer/dryer or disconnect power.
REINSTALLING/USING WASHER/DRYER AGAIN
To reinstall washer/dryer after non-use, vacation, moving, or winter storage:
- Refer to Installation Instructions to locate, level, and connect washer/dryer.
- Before using again, run washer/dryer through the following recommended procedure:
To use washer/dryer again:
- Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.
**In the U.S.A.
Electrical Shock Hazard
** Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical
shock.
**In Canada
Electrical Shock Hazard
** Plug into a grounded 4 prong outlet.
Failure to do so can result in death or electrical shock.
In the U.S.A. and Canada
- Plug in washer/dryer or reconnect power.
- Run washer through Heavy Duty cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer’s recommended amount of detergent for a medium-size load.
TROUBLESHOOTING WASHER
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience | Possible Causes | Solution |
---|
V ibration or Off-Balance
Vibration, rocking, or “walking”| Feet may not be in contact with the floor
and locked.| Front and rear feet or casters must be in firm contact with
floor, and washer/dryer must be level to operate properly.
Washer may not be level.| Check floor for flexing or sagging. If flooring is
uneven, a 3/4″ (19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer/Dryer” in the Installation Instructions.
Vibration during spinning or washer stopped| Load could be unbalanced.| Load
items in loose heaps evenly around the washplate. Adding wet items to washer
or adding more water to basket could unbalance washer.
Avoid washing single items. Balance a single item such as a rug or jeans
jacket with a few extra items. Redistribute the load, close the lid, and press
START/PAUSE.
Item or load not suitable for selected cycle. See “Cycle Guide” and “Using
Your Washer.”
Noises
Clicking or metallic noises| Objects may be caught in washer drain system.|
Empty pockets before washing. Loose items such as coins could fall between
basket and tub or may block pump. It may be necessary to call for service to
remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or
zippers touch against the stainless steel basket.
Gurgling or humming| Washer may be draining water.| It is normal to hear the
pump making a continuous humming sound with periodic gurgling or surging as
final amounts of water are removed during the spin/drain cycles.
Humming| Load sensing may be occurring.| You may hear the hum of the sensing
spins after you have started the washer. This is normal.
Whirring| Basket may be slowing down.| You may hear the whirring sound of the
basket slowing down. This is normal.
Water Leaks
Check the following for proper installation:| Washer not level.| Water may
splash off basket if washer is not level.
Fill hoses not attached tightly.| Tighten fill-hose connection.
Fill hose washers| Make sure fill hose flat washers are properly seated.
Drain hose connection| Properly secure drain hose to drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks or clogged sink or drain.| Water can back
up out of a clogged sink or drainpipe. Check all household plumbing for leaks
(laundry tubs, drain pipe, water pipes, and faucets.)
Washer not loaded as recommended.| An unbalanced load can cause basket to be
out of alignment and cause water to splash off tub. See “Using Your Washer”
for loading instructions.
Washer not performing as expected
Not enough water in washer| Load not completely covered in water.| This is
normal operation for an HE low-water washer. The load will not be completely
underwater. The washer senses load sizes and adds correct amount of water for
optimal cleaning.
IMPORTANT: Do not add more water to washer. Adding
water lifts the items off the washplate, resulting in less effective cleaning.
Run Clean Washer cycle to optimize the water level and wash performance.
Washer won’t run or fill;
washer stops working| Check for proper water supply.| Hose(s) must be attached
and have water flowing to inlet valve.
---|---|---
Water faucet(s) must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical
shock.
Washer won’t run or fill; washer stops working| Check proper electrical
supply.| Plug power cord into a grounded 3 prong outlet.
---|---|---
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems
continue, contact an electrician.
Normal washer operation.| Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
Washer may be stopped to reduce suds.
Washer may be tightly packed.| Remove several items, rearrange load evenly
around the washplate. Close lid, press START/PAUSE button.
Add only one or two additional items after washer has started.
Do not add more water to the washer.
Not using HE detergent or using too much HE detergent.| Only use HE detergent.
Suds from regular detergents can slow or stop the washer. Always measure
detergent and follow detergent directions based on your load requirements.
To remove suds, cancel cycle. Select Rinse then Spin. Do not add more
detergent.
Washer not draining/ spinning; loads are still wet| Small items may have been
caught in pump or between basket and tub, which can slow draining.| Empty
pockets and use garment bags for small items.
Using cycles with a lower spin speed.| Cycles with lower spin speeds remove
less water than cycles with high spin speeds. Use the recommended cycle/speed
spin for your item.
Washer may be tightly packed or unbalanced.| Tightly packed loads may not
allow the washer to spin correctly, leaving the load wetter than normal.
Evenly arrange the wet load for balanced spinning. Select SPIN to remove
excess water.
See “Using Your Washer” for loading recommendations.
If you experience| Possible Causes| Solution
---|---|---
Washer not performing as expected (cont.)
Washer not draining/ spinning: loads are still wet (cont.)| Load unbalanced.|
See “Vibration or Off-Balance” in “Troubleshooting” section for more
information.
Check plumbing for correct drain hose installation. Drain hose extends into
standpipe farther than 4.5′
(114 mm).| Check drain hose for proper installation. Use drain hose form and
securely attach to drainpipe or tub. Do not tape
over drain opening. Lower drain hose if the end is higher than 96° (2.4 m)
above the floor. Remove any clogs from drain hose.
Not using HE detergent or using too much HE detergent.| Suds from regular
detergent or using too much detergent can slow or stop draining or spinning.
Use only HE detergent. Always measure and follow detergent directions for your
load. To remove extra suds, select RINSE. Do not add detergent.
Incorrect or wrong wash or rinse temperatures| Check for proper water supply.|
Make sure that hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have both hot and
cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Load not rinsed| Check for proper water supply.| Make sure hot and cold inlet
hoses are not reversed.
Hoses must be attached and have water flowing to the inlet valves or faucet.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too much HE detergent.| The suds from regular
detergent can cause the washer to operate incorrectly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions bated on load size
and soil level.
Washer may be tightly packed.| The washer is less efficient at rinsing when
load is tightly packed.
Load items in loose heaps evenly around the washplate.
Use cycle designed for the fabrics being washed.
Add only one or two additional items after washer has started.
Sand. pet hair, lint. etc. on load after washing| Heavy sand, pet hair, lint,
and detergent or bleach residues may require additional rinsing.| Run an
additional Rinse cycle.
Load is tangling| Washer not loaded as recommended.| Load items in loose heaps
evenly around the washplate.
Reduce tangling by mixing types of load items. Use the recommended cycle for
the type of items being washed.
Wash action and/or spin speed too fast for load.| Select a cycle with a slower
wash action and slower spin speed. Note that items will be wetter than when
using a higher speed spin.
Not cleaning or removing stains| Wash load not completely covered in water.|
Washer senses load size and adds correct amount of water. This is normal and
necessary for clothes to move.
Added more water to washer.| Do not add more water to washer. Adding water
lifts the items off the washplate. resulting in less effective cleaning.
Washer not loaded as recommended| Load items in loose heaps evenly around the
washplate.
Add only one or two additional items after washer has started.
Not cleaning or removing stains (cont.)| Not using HE detergent or using too
much HE detergent.| The suds from regular detergent can keep washer from
operating correctly.
---|---|---
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based on load size
and soil level.
Not using correct cycle for fabric type.| Use a higher soil level cycle option
and wanner wash temperature to improve cleaning.
Use Heavy Duty cycle for tough cleaning.
See the “Cycle Guide” to match your load with the best cycle.
Not using dispensers.| Use dispensers to avoid chlorine bleach and fabric
softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Not washing like colors together.| Wash like colors together and remove
promptly after the cycle is complete to avoid dye transfer.
Odors| Monthly maintenance not done as recommended| Run the Clean Washer cycle
after every 30 washes. See “Washer Care.”
Unload washer as soon as cycle is complete.
Not using HE detergent or using too much HE detergent.| Use only HE detergent.
Be sure to measure correctly.
Always follow the detergent directions.
See “Washer Care” section.
Fabric damage| Sharp items were in pockets during wash cycle.| Empty pockets.
zip zippers, and snap or hook fasteners before washing to avoid snags and
tears.
Strings and straps could have tangled.| Tie all strings and straps before
starting wash load.
Items may have been damaged before washing.| Mend rips and broken threads in
seams before washing.
Fabric damage can occur if the load is tightly packed.| Load items in loose
heaps evenly around washplate.
Load items should move freely during wash cycle to avoid damage.
Use cycle designed for the fabrics being washed.
Add only one or two additional items after washer has started.
Garment care instructions may not have been followed.| Always read and follow
garment manufacturer’s care label instructions. See the “Cycle Guide” to match
your load with the best cycle.
Liquid chlorine bleach may have been added incorrectly.| Do not pour liquid
chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than recommended by
manufacturer.
Do not place load items on top of bleach dispenser when loading and unloading
washer.
Incorrect dispenser operation| Clogged dispensers or laundry
products dispensing too soon.| Do not overfill dispenser. Overfilling causes
immediate dispensing.
---|---|---
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser at the end
of the cycle.
Fabric softener thickens as it gets older. If there becomes an increase of
fabric softener in the dispenser after a cycle, check the age of the fabric
softener and replace if needed.
Liquid chlorine bleach or fabric softener not used in dispensers.| Use only
liquid chlorine bleach in the bleach dispenser. Use only fabric softener in
the fabric softener dispenser.
Powdered detergent not dissolving completely
in load| Using too much HE detergent.| Follow the manufacturer’s instructions
to determine the amount of detergent to use.
Water temperature is very cold.| Select a warmer wash temperature.
Single-dose laundry packet not dissolving| Adding laundry packet incorrectly.|
Be sure laundry packet is added to washer basket before adding clothes. Follow
the manufacturer’s instructions to avoid damage to your items.
Error Code Appears in Display
El – Water inlet alarm| Water level not reached after 20 minutes.| Check that
the water faucets are not closed.
Check that the water pressure in the house is over 20 kPa.
Clean the inlet hose filter screens.
Check that the drain hose is not below 271/2″ (700 mm) from the floor.
E2 – Draining alarm| Washer is still detecting water after draining for 8
minutes.| Check that the drain hose is not more than 39W’ (100 cm) from the
floor.
Remove any clogs from the drain hose.
E3 – Unbalanced alarm| Washer may be tightly packed or clothes are not evenly
distributed.| Remove several items, rearrange load evenly around the
washplate, and restart the Spin cycle.
E4 – Open lid alarm| Opening the lid during the Spin cycle.| Close the lid.
E5, EA, EC, EL, or EP – Other errors| Other| Call for technical assistance –
see “Assistance or Service” on the back cover.
TROUBLESHOOTING – DRYER
First try the solutions suggested here or visit our website at
www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to
possibly avoid a service call.
If you experience | Possible Causes | Solution |
---|
Dryer not performing as expected
Clothes are not drying satisfactorily, drying times are too long| Lint screen
clogged with lint.| Lint screen should be cleaned before each load.
The Air Only cycle has been selected.| Select the correct cycle for the types
of garments being dried. See “Dryer Cycle Guide.”
Load too large and heavy to dry quickly.| Separate the load to tumble freely.
Exhaust vent or outside exhaust hood clogged with lint, restricting air
movement.| Run the dryer for 5-10 minutes. Hold your hand under the outside
exhaust hood to check air movement. If you do not feel air movement, clean
exhaust system of lint or replace exhaust vent with heavy metal or flexible
metal vent. Make sure vent is not crushed or kinked. See Installation
Instructions.
Fabric softener sheets blocking the grille.| Use only one fabric softener
sheet, and use it only once.
Exhaust vent not the correct length.| Check that the exhaust vent is not too
long or has too many turns. Long venting will increase drying times. Make sure
vent is not crushed or kinked. See Installation Instructions.
Exhaust vent diameter not the correct size.| Use 4″ (102 mm) diameter vent
material.
Dryer located in a room with temperature below 45°F (7°C).| Proper operation
of dryer cycles requires temperatures above 45°F (7°C).
Dryer located in a closet without adequate opening.| Closet doors must have
ventilation openings at the top and bottom of the door. The front of the dryer
requires a minimum of 1′ (25 mm) of airspace, and, for most installations, the
rear of the dryer requires 5° (127 mm). See Installation Instructions.
Dryer will not run| Door not closed completely.| Make sure the dryer door is
closed completely.
Start button not pressed firmly or held long enough.| Press and hold the START
button until you hear the dryer drum moving.
Household fuse is blown or circuit breaker has tripped.| 240V models: Electric
dryers use two household fuses or circuit breakers. The drum may be turning,
but you may not have heat. Replace both fuses or reset the circuit breaker. If
the problem continues, call an electrician.
Incorrect power supply.| 240V models: Electric dryers require 240-volt power
supply. Check with a qualified electrician.
Wrong type of fuse| Use a time-delay fuse.
Unusual sounds| Dryer had a period of non-use.| If the dryer hasn’t been used
for a while, there may be a thumping sound during the first few minutes of
operation.
A coin, button, or paper clip is caught between the drum and front or rear of
the dryer.| Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
It is a gas dryer.| The gas valve clicking is a normal operating sound.
The dryer is not level front to back and side to side.| The dryer may vibrate
if not properly installed. See Installation Instructions.
Clothing knotted or balled up.| When balled up. the load will bounce, causing
the dryer to vibrate. Separate the load items and restart the dryer.
No heat| Household fuse is blown or circuit breaker has tripped.| 240V models:
The drum may be turning, but you may not have heat. Electric dryers use two
household fuses or circuit breakers. Replace both fuses or reset the circuit
breaker. If the problem continues, call an electrician.
---|---|---
Incorrect power supply.| 240V models: Electric dryers require 240-volt power
supply. Check with a qualified electrician.
Cycle time too short| Automatic cycle ending early.| 120V models: The load may
not be contacting the sensor strips. Level the dryer.
Use Turned Drying for very small loads. Change the Dryness Level setting on
the Normal and Delicate cycles.
Increasing or decreasing the Dryness Level setting will change the amount of
drying time in a cycle.
Lint on load| Lint screen clogged.| Lint screen should be cleaned before each
load.
Stains on load or drum| Dryer fabric softener not property used.| Add dryer
fabric softener sheets at the beginning of the cycle. Fabric softener sheets
added to a partially dried load can stain your garments.
Drum stains are caused by dyes in clothing (usually blue jeans). These will
not transfer to other clothing.
Loads are wrinkled| Load not removed from dryer at the end of the cycle.| Run
the Air Only cycle to tumble the load without heat to avoid wrinkling.
Dryer tightly packed.| Dry smaller loads that can tumble freely to reduce the
chance of wrinkles forming.
Odors| You have recently been painting. staining. or varnishing in the area
where your dryer is located.| Ventilate the area. When the odors or fumes are
gone from the area. rewash and dry the clothing.
The dryer is being used for the first time.| The new electric heating element
may have an odor. The odor will be gone after the first cycle.
Load is too hot| Laundry items were removed from the dryer before the end of
the cycle.| All cycles are cooled slowly to reduced wrinkling and make it
easier to handle. Items removed before the cool down may feel very warm.
A high temperature cycle was used.| Select a lower temperature, and use an
automatic drying cycle. These cycles sense the temperature or the moisture
level in the load and shut off when the load reaches the selected dryness.
This reduces overdrying.
WHIRLPOOL® LAUNDRY LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY
SERVICE.
Please have the following information available when you call the Customer
eXperience Center:
- Name, address, and telephone number
- Model number and serial number
- A clear, detailed description of the problem
- Proof of purchase, including dealer or retailer name and address
IF YOU NEED SERVICE:
- Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
- All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In
Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool
dealer to determine whether another warranty applies.
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED | WHAT IS NOT COVERED |
---|
For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased or, at its sole discretion, replace the product.
In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
| 1. Commercial, non-residential, multiple-family use, or use inconsistent
with published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes, or
correction of household electrical or plumbing (e.g., house wiring, fuses, or
water inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water filters,
preservation solutions).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or
accessories.
6. Conversion of products from natural gas or propane gas, or reversal of
appliance doors.
7. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with
products not approved by Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused by
unauthorized service, alteration, or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the
appliance finishes, unless such damage results from defects in materials and
workmanship and is reported to Whirlpool within 30 days.
10. Discoloration, rust, or oxidation of surfaces resulting from caustic or
corrosive environments including, but not limited to, high salt
concentrations, high moisture or humidity, or exposure to chemicals.
11. Pickup or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where
an authorized Whirlpool servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures
(e.g., trim, decorative panels, flooring, cabinetry, islands, countertops,
drywall) that interfere with servicing, removal, or replacement of the
product.
14. Service or parts for appliances with original model/serial numbers
removed, altered, or not easily determined. The cost of repair or replacement
under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR
OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or
fitness, so this limitation may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state
to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for
service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive
warranty than the limited warranty that comes with this major appliance, you
should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT
REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages, so these limitations and
exclusions may not apply to you. This warranty gives you specific legal
rights, and you also may have other rights that vary from state to state or
province to province.
Assistance or Service
Before calling for assistance or service, please check “Troubleshooting” or
visit www.whirlpool.com/help.
It may save you the cost of a service call. If you still need help, follow the
instructions below.
When calling, please know the purchase date and the complete model and serial
number of your appliance.
This information will help us to better respond to your request.
If you need replacement parts or to order accessories
We recommend that you use only FSP® Factory Specified Parts.
These parts will fit right and work right because they are made with the same
precision used to build every new WHIRLPOOL appliance.
To locate FSP® replacement parts or accessories go to
www.whirlpoolparts.com.
Questions? Call us toll free at
1-866-698-2538 or in Canada call
1-800-688-2002.
Our consultants provide assistance with
In the U.S.A. | In the U.S.A. and Canada |
---|
• Features and specifications on our full line of appliances.
• Installation information.
• Specialized customer assistance (Spanish speaking,| • Use and maintenance
procedures.
• Accessory and repair parts sales.
• Referrals to local dealers, repair parts distributors, and service
companies. Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in the United
States and Canada.
You can write with any questions or concerns at:
Whirlpool Brand Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
1-866-698-2538| Whirlpool Brand
Appliances
Customer eXperience Centre
Unit 200-6750 Century Ave
Mississauga, Ontario L5N 0B7
1-800-688-2002
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W11107884A
W11107887A-SP
08/17
®/TM ©2017 Whirlpool. All rights reserved. Used under license in Canada.
References
- Shop Kitchen Appliances: Washing Machines, Dryers & More | Whirlpool
- Shop Kitchen Appliances: Washing Machines, Dryers & More | Whirlpool
- Welcome to Whirlpool® Customer Care | Whirlpool
- Whirlpool Replacement Parts | Shop Whirlpool Appliance Parts & Accessories - Whirlpool Parts
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>