GREYSTONE F3025 31″ LED Crystal flame Electric Fireplace Instruction Manual

: June 6, 2024
: Greystone

Table of Contents

Safety Information
PREPARATION
- Installation
OPERATING INSTRUCTION
- Using the Control Panel
CARE AND MAINTENANCE
TROUBLESHOOTING
PRODUCT SPECIFICATION
Read User Manual Online (PDF format)
Download This Manual (PDF format)

GREYSTONE F3025 31″ LED Crystal flame Electric Fireplace Instruction Manual

Safety Information

Please read and understand this entire manual before attempting to assemble, operate or install the product

Any use of this appliance other than that recommended be the manufacturer in this owner manual may cause fire, burns, electric shock and/or other serious injuries or death

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock and injury to persons including the following:

Read the manufactures instructions completely before using this appliance
This appliance will become hot when in use. To avoid burns, do not let bare skin touch hot surfaces the grill at the top of this heater in particular will become hot when the heater is active. Take special care not to block the air in take or exhaust vents.
Extreme caution is necessary when the appliance is used by or near children or invalids and whenever the heater is left operating and unattended.
Do not operate the heater if the power cord or plug has been damaged or the heater has been damaged or malfunctioned in any way. Take the appliance to an authorized service facility for examination, electrical or mechanical adjustment or repair.
Do not use outdoors.
This heater is not intended for use in bathrooms, laundry areas and similar indoor location. Never locate heater where is may fall into a bathtub or other water container.
To disconnect the appliance, turn all control”OFF”,and the remove the plug from the electrical outlet
The appliance comes equipped with a 3 prong grounding plug. Do not cut the grounding prong. Connect to properly grounded 120V outlets only.
Do not insert or allow foreign objects to enter any ventilation or exhaust openings as this may cause an electric shock or fire, or damage the appliance.
To prevent a possible fire, do not block air intakes or exhausts in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
All electrical heaters have hot and arching or sparking parts inside. Do not use in areas where gasoline, paint, or flammable liquids are used or stored or where the appliance will be exposed to flammable vapors.
Avoid using the appliance with an extension cord. Extension cords may overheat and cause a risk of fire. If an extension cord MUST be used, the cord must be No. 16AWG minimum size and rated not less than 1875 Watts. The extension cord must be a 3 prong cord with grouding type plug and cord connection and should not exceed 20″(6m) in Length.
When transporting or storing the heater, take care to keep both the unit and power cord/plug dry, free from excessive vibration and away from heat sources.
Use the heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
Do not attempt to burn wood or other materials in this heater.

PREPARATION

CAUTION : This heater has front panel made of GLASS! Always use extreme caution when handling glass Failure to do so could result in personal injury or personal damage.

This heater is for use on 120Volts. The heater has a 3-prong grounded plug (Figure 2.A). If your electrical outlet has only 2 slots (Figure 2.B), you will have to use an adapter (Figure 2.C) to convert from the 3-prong power cord to a 2-slot receptacle. The green grounding plug extending from the adapter must be securely connected to a permanent ground such as a properly grounded outlet box. The adapter should only be used if a proper 3-slot receptacle is not available.

NOTE: Adapters are not allowed for use in Canada.

Adoptors

A 15 AMP circuit is required to operate this appliance. If the breaker trips when the appliance is running, you may need to move the appliance to another location or unplug other appliances that are on the same circuit.

Installation

Please assemble on soft and clean surface prevent damage or scratch.

Fastening the Hinges
Fasten the mounting hinges with 4pcs of 4×8mm screws
Installing the Fireplace
Secure the fireplace to the wall using Anchor Screws 6×25mm

Secure the hinges with anchor screws 6×25mm.
Hanging the front frame
Hang the front frame on the fireplace and gently push on the lower part of the frame until it snaps into place.

OPERATING INSTRUCTION

Read all instructions and warming prior to operating the appliance. Ensure that all controls are in the “OFF” position before plugging the appliance in to a properly grounded electrical outlet.

Flame and heater can be presenting separately or at the same time. The Fireplace control functions can be accessed in two ways

Using the touch pad control panel, located on the upper right hand of the fireplace(Figure4)
Using the multi-function remote control(Figure5),functions sames as control panel.

Using the Control Panel

Control Panel
Figure:6

Power(Figure6.A)

Press the POWER button turn on the unit. Press again to turn off the unit. As long as the unit is powered on, the flame and log will be alight and all functions are accessible.

Flame button(Figure6.B)

Flame button, there are four flame colors option. Press once, the flame change from Mix orange and blue to orange. Second press, flame change from orange to blue. Third press, flame would cyde from orange blue mix orange and blue. Fourth press, flame would change back to Mix orange and blue. Long press this button for 3 seconds. Would change the temperature unit from °F to °C or from °C to °F .

Ember bed button(Figure6.C)

Ember bed button. There are four ember bed colors option. Press once, the color would change from orange to blue. Second press, the color would change blue to white. Third press, the color would cyde from green/blue /white. Fourth press, the color would change back to orange.

Heat(Figure6.D)

Heating button. Press once, lower level heating power. Second press, high level heating power. Third press, turn off heating. Long press this button for 3 seconds. Could change the temperature from ON/62°F/64°F 82°F. ON means high power heating. Would not effect by the temperature sensor. If setting temperature, the unit would automatic heat up according to the environment temperature.

Timer(figure 6.E)

Press once to activate the timer , use the timer to have the unit turn off automatically after 0.5H to 9hours, the display screen will display the setting shortly.

CARE AND MAINTENANCE

WARNING : Before attempting to perform any maintenance on this unit, turn all controls to the “OFF” position and unplug. Allow the unit to be “OFF” for at least 10 minutes before any maintenance applied in order to allow all components to cool down properly.

Cleaning:

To remove dust, fingerprints or other marks from glass window, use clean damp cloth. Do not spray glass cleaner or other liquids directly onto the glass.
Clean metal surfaces with a clean damp cloth making sure not to push dust or debris into any air intake or exhaust vents.
Do not use abrasive cleaners or spray liquids on any part of the appliance.
Periodic cleaning vacuuming of the fan/heater unit is strongly recommended to ensure that no dirt or foreign objects build up.

Replacing Remote Control Battery

If the remote controls stops functioning or operate poorly, the battery should be replaced with new one (model# CR2025)

The battery compartment can be found on the back side of the remote control
Press and slide the battery door to open and remove the old battery.
Insert a new Cr2025 coin battery making sure that the polarity “+”and “-” atches properly as illustration showing.
Close the battery door.

Warning

Like with any remote control unit, the remote control unit included with your fireplace may unwantedly affect control other electric products such as Tvs. If this occurs, you can change the encryption on your fireplace remote so that it will not affect other products. To change the settings on your fireplace remote, hold down the Timer button on the fireplace remote for 3 seconds. To test, use your fireplace remote and see if your other products are still affected. If so, you may change your fireplace remote to a third encryption by again holding down the Timer button on the remote for 3 seconds. To test this third encryption setting, use your fireplace remote and see if your other products are still affected. To get back to the original encryption setting, hold down the Timer button on the fireplace remote for 3seconds.

Zero Clearance Fireplace

The electric fireplace has zero clearance safety technology, with the advanced zero clearance safty sensor, if there is somegthing covering or closing the slide outs, after about 20 seconds, the appliance will switch off power automatically. Then pull the plug out, Let the appliance cool down for 3 minutes, Plug the power cord again, the fireplace will be working again.

TROUBLESHOOTING

WARNING: Turn off the unit unplug and allow the unit to cool for at least 10 minutes before attempting to perform any service. Only a qualified professional should attempt to service or repair the unit.

PROBLEM	POSSIBLE CAUSE	SOLUTION
Simulated flame is dim or not presenting

Flame setting in correct
“Flame wand” has come loose from bracket
“Flame wand” driving motor is not functioning
LED light burn out

|

Reset flame
Remove screws holding back panel in place and remove back panel. Secure end of flame wand back into the support bracket
Call for technical service.
Change it with new LED strip

The appliance turns off and will not turn back on|