IMOU IPC-G42P 4MP 1440p WiFi Outdoor Security Camera User Guide
- June 6, 2024
- imou
Table of Contents
IMOU IPC-G42P 4MP 1440p WiFi Outdoor Security Camera
Welcome
Thank you for choosing IMOU.
We are devoted to providing you easy smart home products. If you have problems
using the product, please contact our service team before returning your
product.
Our service mail:service.global@imoulife.com
Frequently asked questions can be found at imoulife.com/support/help
Package content
Camera
x1| 
Positioning Map x1|
Power
Adapter x1
---|---|---
Quick
Start Guide x1| 
Screw Package x1| Waterproof
Connector x1
Camera introduction
Note: Press and hold the reset button for 10s to reset the camera.
The pattern of the LED indicator is included in the following table.
| LED Status | Device Status |
|---|---|
| off |
-
Powered off/LED turned off
-
Rebooting after reset
Red light on|
-
Booting
-
Device malfunction
Green light flashing|
- Waiting for network
Green light on|
- Waiting for network
Red light flashing|
- Operating properly
Green and red light flashing alternately|
-
Network connection failed
-
Firmware updating
|
| 
|
---|---|---|---
Tips
To ensure the best possible wireless performance, please make sure there are no obstacles and electromagnetic interference between the camera and router.
Ceiling Mounting
Troubleshooting
| Probl e m | Solution |
|---|---|
| Cannot set upcamera |
- Enwreyour mobiled evice ard the camera are within range of your Wi-Fi router
- Ensure the LED indicator on the camera is flashing green before beginning setup
The APP says “Failed to configure device network”|
- Reset your Camera and connect it again.
- Some cameras only wpport 2.4GHz. while routers dual band, 2.4G/5G Make wre you are connecting 2.4GHzonly.
The app says “Failed to bind”| The camera is already connected to Wi-Fi, but the router i!.:
- Nmconnectedtolnternet
- Poor network status
- TheWi-Fi signal is not stable due to obstacles or electronic interference
No picture/signal|
- Ensure the LED indicator on the camera is flashing steady green. See ‘LED Status’ section for details if otherwise.
- Ensure the camera is properly connected to power using the included USB power adapter.
- Try repositioning the camera, router, or both to improve signal strength.
Picture is not clear|
- Check the camera lens for dirt, dust, spider webs. Clean the lens with a soft, clean cloth.
- Remove the vinyl cover on the camera lens.
No audio|
- Ensure audio function on camera is turned on.
- Ensure audio is turned up on viewing device.
Human detection not working|
- Ensure you have enabled “Human Detection” in the Device Settings screen of the Imou LifeApp.
Camera stuck downwards|
- Turn off Camera Shielding in Device Settings on the Imou Life app.
Phone is not reading QR ccxle|
- Clean the Camera lens of your Smartphone
- Ensure that there is enough light on the QR code
- Don’t hold the QRcode too close to the camera
@imouglobal | Eservice.global@imoulife.com| W www.imoulife.com
Documents / Resources
| IMOU
IPC-G42P 4MP 1440p WiFi Outdoor Security
Camera
[pdf] User Guide
IPC-G42P, 4MP 1440p WiFi Outdoor Security Camera, WiFi Outdoor Security
Camera, Outdoor Security Camera, Security Camera, Camera
---|---
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>